Non-Emergency Patient Transport Regulations 2016

Authorised by the Chief Parliamentary Counsel Authorised Version i Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 TABLE OF PROVISIONS Regulation Page Part 1—Preliminary 1 1 Objective 1 2 Authorising provision 1 3 Commencement 2 4 Revocation 2 5 Definitions 2 6 Definition of low acuity patient 6 7 Definition of medium acuity patient 6 8 Definition of high acuity patient 6 Part 2—Transport of patients 8 Division 1—Classes of non-emergency patient transport service 8 9 Classes of non-emergency patient transport service 8 Division 2—Criteria for transportation 8 10 Criteria to be complied with before patient is transported 8 Division 3—Transporting patients 10 11 Visual monitoring of low acuity patients 10 12 Staffing and equipment of vehicles used for the transport of medium acuity patients 10 13 Staffing and equipment of vehicles used for the transport of high acuity patients 10 14 High acuity patient must not be transported with another patient 11 Division 4—Requirements applicable to all patients 11 15 Restriction on transport of patients 11 16 Handover notes and other documents 12 17 When clinical advice must be obtained before loading a patient 12 18 Carers accompanying patients 13 -- 1 of 56 -- Regulation Page ii Authorised by the Chief Parliamentary Counsel Part 3—Staffing of non-emergency patient transport services 14 19 Competencies for staff of non-emergency patient transport services 14 20 Assessment of competency 15 21 Skills maintenance training 15 22 Staff identification 16 Part 4—Licensing 17 Division 1—Applications 17 23 Application for approval in principle 17 24 Application for variation or transfer of approval in principle 17 25 Application for a non-emergency patient transport service licence 17 26 Conditions on licences 18 27 Application to renew a licence 18 28 Application to vary a licence 18 Division 2—Quality assurance plans 19 29 Development and contents of quality assurance plan 19 30 Compliance with quality assurance plan 20 31 Audit of quality assurance plan 20 32 Revocation, suspension or expiry of quality assurance plan 21 Division 3—Other matters during course of licence 21 33 Critical incidents 21 34 Annual report 21 Part 5—Stand-by services at public events 23 35 Application for stand-by accreditation at public events 23 36 Accreditation for stand-by services at public events 23 Part 6—Records 24 37 Records to be kept 24 38 Patient care records 24 39 Staff records 26 40 Records of an aeromedical service 27 Part 7—Patient rights and information 28 41 Establishment of complaints register 28 42 Investigation of complaints 28 43 Contact details of a provider 29 44 Provision of information brochure 29 45 Content of information brochure 29 -- 2 of 56 -- Regulation Page iii Authorised by the Chief Parliamentary Counsel Part 8—Infection control 30 46 Infection control management plan 30 47 Vehicles 31 Part 9—Provision, inspection and maintenance of vehicles and equipment 33 48 Maintenance of vehicles and equipment 33 49 Records of maintenance 33 50 Interiors of road vehicles 33 51 Equipment 35 52 Communication devices 35 Part 10—Insurance 36 53 Public and professional liability insurance 36 Part 11—Aeromedical services 37 54 Report of breach of CASA requirements 37 55 Aircraft equipment 37 56 Configuration 37 57 Stowage 38 58 Loading 38 59 Cabin 39 60 Medical equipment 39 61 Other equipment requirements 40 Schedule 1—Application for approval in principle to operate a non-emergency patient transport service 41 Schedule 2—Application for variation or transfer of certificate of approval in principle to operate a non-emergency patient transport service 43 Schedule 3—Application for a non-emergency patient transport service licence 45 Schedule 4—Application for the renewal of a non-emergency patient transport service licence 47 Schedule 5—Application for variation of a non-emergency patient transport service licence 49 Schedule 6—Application for stand-by service accreditation 50 ═══════════════ Endnotes 51 -- 3 of 56 -- Authorised by the Chief Parliamentary Counsel Authorised Version 1 STATUTORY RULES 2016 S.R. No. 28/2016 Non-Emergency Patient Transport Act 2003 Non-Emergency Patient Transport Regulations 2016 The Governor in Council makes the following Regulations: Dated: 19 April 2016 Responsible Minister: JILL HENNESSY Minister for Health ANDREW ROBINSON Clerk of the Executive Council Part 1—Preliminary 1 Objective The objective of these Regulations is to prescribe standards and requirements for the provision of non-emergency patient transport services under the Non-Emergency Patient Transport Act 2003, including standards for the safety and quality of care of patients using the services. 2 Authorising provision These Regulations are made under section 64 of the Non-Emergency Patient Transport Act 2003. -- 4 of 56 -- Part 1—Preliminary Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 2 Authorised by the Chief Parliamentary Counsel 3 Commencement These Regulations come into operation on 20 April 2016. 4 Revocation The following Regulations are revoked— (a) the Non-Emergency Patient Transport Regulations 20051 ; (b) the Non-Emergency Patient Transport Amendment Regulations 2010 2 ; (c) the Non-Emergency Patient Transport Amendment Regulations 20143 . 5 Definitions (1) In these Regulations— accreditation body means a body that is accredited by— (a) the Joint Accreditation System of Australia and New Zealand; or (b) the International Society for Quality in Healthcare; or (c) a body nominated by the Secretary under subregulation (2); adverse event means an event that results in harm or injury to a patient; aeromedical service means a non-emergency patient transport service that transports patients by air; aged care service has the same meaning as it has in the Aged Care Act 1997 of the Commonwealth; Ambulance Service—Victoria has the same meaning as in section 3(1) of the Ambulance Services Act 1986; -- 5 of 56 -- Part 1—Preliminary Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 3 Authorised by the Chief Parliamentary Counsel CASA means the Civil Aviation Safety Authority established by the Civil Aviation Act 1988 of the Commonwealth; crew member means a person staffing a vehicle when it is used by or on behalf of a provider for, or in connection with, the transportation of a patient; critical incident means— (a) the death of a patient; or (b) an adverse event; or (c) an event that results in a risk of a high probability of harm or injury to a patient; Department means the Department of Health and Human Services; high acuity patient has the meaning given in regulation 8; infection control guidelines means the National Health and Medical Research Council's Australian Guidelines for the Prevention and Control of Infection in Healthcare (2010) published by the Commonwealth; infectious disease means a human illness or condition due to a specific infectious agent or its toxic products that arises through transmission of that agent or its products from an infected person to another person by indirect contact, airborne transmission or respiratory droplet; intervention means any treatment which may be administered by staff involved in the care of a high acuity patient or a medium acuity patient, and includes any invasive procedure; -- 6 of 56 -- Part 1—Preliminary Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 4 Authorised by the Chief Parliamentary Counsel low acuity patient has the meaning given in regulation 6; management, in relation to the treatment of a patient, includes the administration of those drugs that may be administered by staff involved in treating the patient, and other general treatment, not including intervention; medium acuity patient has the meaning given in regulation 7; monitoring, in relation to the treatment of a patient, includes— (a) monitoring of cardiac, respiratory, metabolic, neurological or fluid status or any combination of them; and (b) monitoring of equipment; nurse means— (a) a registered nurse; or (b) a person registered in Division 2 of the Register of Nurses kept by the Nursing and Midwifery Board of Australia under the Health Practitioner Regulation National Law, other than as a student; provider means a person who operates a non-emergency patient transport service and— (a) holds a non-emergency patient transport service licence; or (b) is, or belongs to a class of person, referred to in a declaration made under section 5(2) of the Act; public road has the same meaning as in the Road Management Act 2004; -- 7 of 56 -- Part 1—Preliminary Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 5 Authorised by the Chief Parliamentary Counsel quality assurance plan means a plan referred to in regulation 29 that is certified by an accreditation body from which a licence holder has obtained quality accreditation; registered nurse means a person registered in Division 1 of the Register of Nurses kept by the Nursing and Midwifery Board of Australia under the Health Practitioner Regulation National Law, other than as a student; registered training organisation means an organisation registered by— (a) the National Vocational Education and Training Regulator established under section 155 of the National Vocational Education and Training Regulator Act 2011 of the Commonwealth; or (b) the Tertiary Education Quality and Standards Agency established under section 132 of the Tertiary Education Quality and Standards Agency Act 2011 of the Commonwealth; shock advisory external defibrillator means an automatic external defibrillator that provides the operator with an audible or visible prompt to discharge the defibrillator to deliver a shock to the patient when it recognises a shockable rhythm; the Act means the Non-Emergency Patient Transport Act 2003; time critical, in relation to the condition of a patient, means that the condition is such that immediate medical attention is necessary and -- 8 of 56 -- Part 1—Preliminary Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 6 Authorised by the Chief Parliamentary Counsel an emergency response by an ambulance service is required. (2) The Secretary, by notice published in the Government Gazette, may nominate as an accreditation body a body that, in the opinion of the Secretary, is internationally recognised and experienced in the accreditation of health care services. 6 Definition of low acuity patient A low acuity patient is a patient who has one or more of the following conditions— (a) impaired cognitive functioning requiring supervision; (b) if the patient is not transported by an aeromedical service, chronic diagnosed shortness of breath in relation to which there has been no recent change. 7 Definition of medium acuity patient A medium acuity patient is a patient who requires— (a) active management or intervention; or (b) specialised equipment requiring monitoring; or (c) observation and monitoring of an intravenous infusion that does not contain any vasoactive agent other than glyceryl trinitrate. 8 Definition of high acuity patient (1) A high acuity patient is a patient who requires— (a) active management or intervention; and (b) one or more of the following— (i) cardiorespiratory support; -- 9 of 56 -- Part 1—Preliminary Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 7 Authorised by the Chief Parliamentary Counsel (ii) a higher level of care than that required for the transport of a medium acuity patient; (iii) observation and monitoring of an intravenous infusion that contains vasoactive agents; (iv) transport by PIPER's neonatal emergency transport service, PIPER's paediatric emergency transport service or ARV, excluding patients who have received treatment and are being returned to their home or transported to another facility. (2) In this regulation— ARV means the business unit of Ambulance Service—Victoria known as Adult Retrieval Victoria; PIPER means Paediatric Infant Perinatal Emergency Retrieval operated under the auspices of the Royal Children's Hospital. -- 10 of 56 -- Part 2—Transport of patients Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 8 Authorised by the Chief Parliamentary Counsel Part 2—Transport of patients Division 1—Classes of non-emergency patient transport service 9 Classes of non-emergency patient transport service For the purposes of sections 7(2)(a) and 13(2)(a) of the Act, the following classes of non-emergency patient transport service are prescribed— (a) transport of low acuity patients; (b) transport of medium acuity patients; (c) transport of high acuity patients. Division 2—Criteria for transportation 10 Criteria to be complied with before patient is transported (1) A provider must not transport a patient if the patient's condition is time critical or is likely to become time critical during the transport. Penalty: 20 penalty units. (2) A provider must not transport a patient if the patient's condition does not require monitoring during the transport. Penalty: 20 penalty units. (3) A provider must not transport a patient if the patient has cardiac-related chest pain during the 2 hours immediately before the proposed transport. Penalty: 20 penalty units. -- 11 of 56 -- Part 2—Transport of patients Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 9 Authorised by the Chief Parliamentary Counsel (4) A provider must not transport a patient unless, immediately before the transport— (a) clinical observations appropriate to the patient's medical condition have been made and recorded; and (b) the patient's acuity is assessed by— (i) a registered medical practitioner; or (ii) a registered nurse; or (iii) a paramedic working at the communications centre of Ambulance Service—Victoria; and (c) the patient is assessed by a person referred to in paragraph (b) as being haemodynamically stable for the duration of the transport. Penalty: 20 penalty units. (5) Despite anything to the contrary in this regulation, a patient may be transported in a vehicle if that course of action is recommended by any of the following persons working in the communications centre of Ambulance Service—Victoria as being necessary to avoid the possibility of the patient dying or suffering an adverse event were the patient required to wait for a different form of transport or for assessment— (a) a registered medical practitioner; (b) a registered nurse; (c) a paramedic. -- 12 of 56 -- Part 2—Transport of patients Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 10 Authorised by the Chief Parliamentary Counsel Division 3—Transporting patients 11 Visual monitoring of low acuity patients A provider must ensure that a low acuity patient who is transported by the provider is visually monitored by a suitably qualified and competent crew member for the duration of the transport. Penalty: 20 penalty units. 12 Staffing and equipment of vehicles used for the transport of medium acuity patients (1) When a medium acuity patient is transported, a provider must ensure that— (a) a suitably qualified and competent crew member travels in the patient compartment with the medium acuity patient for the duration of the transport; and (b) the medium acuity patient is not left unattended at any time while in the vehicle. Penalty: 20 penalty units. (2) A provider must ensure that a medium acuity patient is transported in a vehicle that is equipped with a stretcher. Penalty: 20 penalty units. 13 Staffing and equipment of vehicles used for the transport of high acuity patients (1) When a high acuity patient is transported, a provider must ensure that— (a) a suitably qualified and competent crew member travels in the patient compartment with the high acuity patient for the duration of the transport; and -- 13 of 56 -- Part 2—Transport of patients Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 11 Authorised by the Chief Parliamentary Counsel (b) the high acuity patient is not left unattended at any time while in the vehicle. Penalty: 20 penalty units. (2) A provider must ensure that a high acuity patient is transported in a vehicle that is equipped with a stretcher. Penalty: 20 penalty units. 14 High acuity patient must not be transported with another patient A provider must ensure that a high acuity patient is not transported with another patient in the same vehicle. Penalty: 20 penalty units. Division 4—Requirements applicable to all patients 15 Restriction on transport of patients A provider must ensure that a patient is not transported with another patient in the same vehicle if either of those patients— (a) is behaving in a way that may distress or endanger the other patient; or (b) is immuno-suppressed; or (c) has a condition that is likely to cause offence or distress to the other patient; or (d) is at a high risk of dying during transport; or (e) has or is suspected of having an infectious disease that has a high risk of being transmitted to the other patient; or (f) reasonably requires privacy due to the patient's medical condition; or -- 14 of 56 -- Part 2—Transport of patients Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 12 Authorised by the Chief Parliamentary Counsel (g) requires the use of therapeutic or monitoring devices that would prevent or inhibit ready access to each patient. Penalty: 20 penalty units. 16 Handover notes and other documents A crew member of a vehicle that is to be used to transport a patient from a medical service must, before the patient is transported, request the medical service to provide— (a) handover notes in relation to the patient; and (b) a copy of any advance care directive of the patient and any not for resuscitation request made by the patient. 17 When clinical advice must be obtained before loading a patient (1) Before loading a patient into a vehicle, a crew member of the vehicle may request clinical advice from the provider if the crew member reasonably believes that— (a) the vehicle used to transport the patient is not staffed by persons with skills, competencies and knowledge appropriate for ensuring that the patient's clinical needs are met for the duration of the transport; or (b) the vehicle is not suitably equipped to enable the crew members to manage the patient's clinical needs for the duration of the transport. (2) A provider must take reasonable steps to ensure that, when a crew member makes a request under subregulation (1), clinical advice is provided by— (a) a registered medical practitioner; or (b) a registered nurse; or -- 15 of 56 -- Part 2—Transport of patients Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 13 Authorised by the Chief Parliamentary Counsel (c) a paramedic working in the communications centre of Ambulance Service—Victoria; or (d) a clinical instructor employed by the provider. Penalty: 20 penalty units. (3) A provider must ensure that an audio recording is made of each oral request for clinical advice made under subregulation (1). Penalty: 20 penalty units. (4) A provider must retain the audio recording referred to in subregulation (3) for a period of not less than 7 years after it is made. Penalty: 20 penalty units. 18 Carers accompanying patients Nothing in these Regulations prevents a carer of a patient accompanying the patient while the patient is being transported. -- 16 of 56 -- Part 3—Staffing of non-emergency patient transport services Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 14 Authorised by the Chief Parliamentary Counsel Part 3—Staffing of non-emergency patient transport services 19 Competencies for staff of non-emergency patient transport services (1) A provider must ensure that any vehicle used to transport a patient is staffed by persons with skills, competencies and knowledge appropriate for ensuring that the patient's clinical needs can be met for the duration of the transport. Penalty: 20 penalty units. (2) Despite subregulation (1), a patient may be transported in a vehicle if that course of action is recommended by any of the following persons working in the communications centre of Ambulance Service—Victoria as being necessary to avoid the possibility of the patient dying or suffering an adverse event were the patient required to wait for a different form of transport or for assessment— (a) a registered medical practitioner; (b) a registered nurse; (c) a paramedic. (3) A provider must not employ a person as a clinical instructor unless the person has obtained at a minimum a certificate level IV Training and Assessment qualification or a qualification that, in the opinion of the Secretary, is equivalent to the first-mentioned qualification and— (a) is a registered medical practitioner; or (b) was employed by a non-emergency patient transport service as a clinical instructor immediately before 20 April 2016; or -- 17 of 56 -- Part 3—Staffing of non-emergency patient transport services Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 15 Authorised by the Chief Parliamentary Counsel (c) is a paramedic employed by an ambulance service who has worked for a period of not less than 18 months full time (or part time for not less than the equivalent of that period); or (d) is employed by a non-emergency patient transport service and has at least 18 months full time (or part time for not less than the equivalent of that period) experience in transporting patients of all acuity levels and that person holds a degree or a diploma approved by the Secretary. Penalty: 20 penalty units. (4) A provider must ensure that an Ambulance Transport Attendant employed by the provider to crew a vehicle for the purposes of patient transport— (a) has at least 400 hours of supervised on road clinical practice experience over a period not exceeding 2 years; or (b) is supervised by a person described in paragraph (a). Penalty: 20 penalty units. 20 Assessment of competency A provider must ensure that the competency of all staff referred to in regulation 19 is maintained at a satisfactory level throughout the course of their employment by the provider. Penalty: 20 penalty units. 21 Skills maintenance training (1) A provider must ensure that all staff referred to in regulation 19 are provided with annual training that is appropriate having regard to the nature of their work and that is in the following areas— -- 18 of 56 -- Part 3—Staffing of non-emergency patient transport services Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 16 Authorised by the Chief Parliamentary Counsel (a) basic life support; (b) occupational health and safety, with particular attention to manual handling and infection control; (c) current evidence-based clinical practice. Penalty: 20 penalty units. (2) In addition to the requirements of subregulation (1), a provider must ensure that each crew member employed by the non-emergency patient transport service who attends to medium acuity patients or high acuity patients is provided with training in defibrillator operation and electrocardiogram interpretation. Penalty: 20 penalty units. (3) A provider must keep a record of— (a) the names of staff who have participated in training in respect of each area set out in subregulations (1) and (2); and (b) the level of accreditation achieved by each member of staff. Penalty: 10 penalty units. 22 Staff identification A provider must ensure that each member of staff referred to in regulation 19 wears an identification tag while on duty that shows— (a) the member of staff's name and position; and (b) the trading name of the provider. Penalty: 15 penalty units. -- 19 of 56 -- Part 4—Licensing Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 17 Authorised by the Chief Parliamentary Counsel Part 4—Licensing Division 1—Applications 23 Application for approval in principle (1) For the purposes of section 8(2)(a) of the Act, the prescribed form is the form set out in Schedule 1. (2) For the purposes of section 8(2)(b) of the Act, the prescribed fee is 124 fee units. 24 Application for variation or transfer of approval in principle (1) The prescribed form of application for variation of transfer of an approval in principle under section 12(1) of the Act is the form set out in Schedule 2. (2) For the purposes of section 8(2)(b) of the Act, the prescribed fee for variation of transfer of an approval in principle under section 12(1) of the Act is 42 fee units. 25 Application for a non-emergency patient transport service licence (1) For the purposes of section 14(2)(a) of the Act, the prescribed form is the form set out in Schedule 3. (2) For the purposes of section 14(2)(b) of the Act, the prescribed fee is 186 fee units. (3) Without limiting section 14(3) of the Act, a person applying for a licence under section 14(1) of the Act must submit with the application— (a) a certificate certifying that the applicant's quality assurance plan has been accredited by an accreditation body; or -- 20 of 56 -- Part 4—Licensing Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 18 Authorised by the Chief Parliamentary Counsel (b) a draft quality assurance plan in accordance with regulation 29 and a report from an accreditation body that sets out the steps that a person must take for the quality assurance plan to be accredited by that body within 3 months after the person is granted a licence. 26 Conditions on licences For the purposes of section 17(1)(a) of the Act, a non-emergency patient transport service licence granted to an applicant who does not have a current certificate of quality accreditation from an accreditation body is subject to the condition that the licence holder must, within 3 months after being granted the licence— (a) obtain a certificate of quality accreditation; and (b) submit a copy of the certificate to the Secretary. 27 Application to renew a licence (1) For the purposes of section 21(2)(a) of the Act, the prescribed form is the form set out in Schedule 4. (2) For the purposes of section 21(2)(b) of the Act, the prescribed fee is— (a) 137 fee units for up to and including 9 vehicles; (b) 284 fee units for 10 to 49 vehicles; (c) 431 fee units for 50 or more vehicles. 28 Application to vary a licence (1) For the purposes of section 26(2)(a) of the Act, the prescribed form is the form set out in Schedule 5. -- 21 of 56 -- Part 4—Licensing Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 19 Authorised by the Chief Parliamentary Counsel (2) For the purposes of section 26(2)(b) of the Act, the prescribed fee is 49 fee units. Division 2—Quality assurance plans 29 Development and contents of quality assurance plan (1) A person who applies for a licence under section 14(3) of the Act must develop a quality assurance plan which complies with subregulation (2). (2) A quality assurance plan must include provisions in relation to the following matters— (a) infection control; (b) active clinical monitoring of patients; (c) management of critical incidents; (d) management of deteriorating patients; (e) staff qualifications and training, assessment of qualifications and maintenance of the currency of qualifications; (f) staff competencies and their maintenance and assessment by a registered training organisation; (g) recognition of prior learning and overseas qualifications of staff providing clinical care and advice; (h) access to clinical advice for crew members; (i) drug security, including storage, use, disposal and records; (j) manual handling of patients; (k) patient records; (l) transportation of personal belongings, including mobility devices; (m) complaints management; -- 22 of 56 -- Part 4—Licensing Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 20 Authorised by the Chief Parliamentary Counsel (n) clinical handover processes; (o) vehicle equipment; (p) vehicle crewing; (q) vehicle and equipment maintenance; (r) records of all maintenance and repairs to vehicles and equipment; (s) vehicle and equipment cleaning; (t) complaints register; (u) process for investigating complaints. 30 Compliance with quality assurance plan A licence holder must maintain and comply with a quality assurance plan that complies with regulation 29(2). 31 Audit of quality assurance plan (1) Subject to subregulation (2), if at any time during the duration of the licence the quality assurance plan of the licence holder is audited by an accreditation body, the licence holder must submit a copy of the audit report to the Secretary no later than 14 days after the licence holder receives a copy of the report from the accreditation body. Penalty: 15 penalty units. (2) If an audit report referred to in subregulation (1) contains a notification as to the existence of a risk of a high probability of harm or injury to a patient, the licence holder must report that risk to the Secretary no later than 24 hours after the licence holder receives a copy of the report from the accreditation body. Penalty: 20 penalty units. -- 23 of 56 -- Part 4—Licensing Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 21 Authorised by the Chief Parliamentary Counsel 32 Revocation, suspension or expiry of quality assurance plan (1) A licence holder must not operate a non-emergency patient transport service if the quality assurance plan of the licence holder is revoked or suspended or has expired. Penalty: 20 penalty units. (2) A licence holder must report immediately to the Secretary any suspension or revocation of the licence holder's quality assurance plan. Division 3—Other matters during course of licence 33 Critical incidents A licence holder must report any critical incident involving a patient to the Secretary within 24 hours after its occurrence. 34 Annual report (1) A licence holder must, no later than 2 months after the end of each financial year, submit to the Secretary an annual report on the operation of the business of the non-emergency patient service during the previous financial year. (2) An annual report must contain the following information in respect of the financial year reported on— (a) the number of patients transported; (b) the number of patients of each acuity level transported; (c) particulars of any incident involving a patient suffering cardiac arrest while under the care of the licence holder; (d) particulars of any transportation of a patient with a mechanical circulatory assist device; -- 24 of 56 -- Part 4—Licensing Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 22 Authorised by the Chief Parliamentary Counsel (e) particulars of the occurrence of any adverse event in relation to a patient while under the care of the licence holder; (f) any other information that the Secretary has, by notice given to the licence holder, requested the licence holder to include. -- 25 of 56 -- Part 5—Stand-by services at public events Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 23 Authorised by the Chief Parliamentary Counsel Part 5—Stand-by services at public events 35 Application for stand-by accreditation at public events (1) For the purposes of section 35(4)(a) of the Act, the prescribed form is the form set out in Schedule 6. (2) For the purposes of section 35(4)(b) of the Act, the prescribed fee is 43 fee units. 36 Accreditation for stand-by services at public events For the purposes of section 35(2)(b) of the Act, the grant of a stand-by service accreditation to the holder of a non-emergency patient transport service licence is subject to the Secretary being satisfied that— (a) the holder of the non-emergency patient transport service licence is capable of transporting patients of one or more acuity levels; and (b) the application for stand-by service accreditation contains an estimate of the number of patients that the holder of the non-emergency patient transport service licence expects to transport during the period of the accreditation and sets out the basis on which that estimate is made. -- 26 of 56 -- Part 6—Records Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 24 Authorised by the Chief Parliamentary Counsel Part 6—Records 37 Records to be kept (1) A provider must ensure that patient care records are maintained in accordance with regulation 38. Penalty: 15 penalty units. (2) A provider must ensure that staff records are maintained in accordance with regulation 39. Penalty: 15 penalty units. 38 Patient care records (1) A patient care record in relation to a low acuity patient must include the following information— (a) the patient's name; (b) the patient's address; (c) the patient's date of birth; (d) the patient's gender; (e) the time and date of the patient's transport and, in the case of aeromedical services, the flight time; (f) the reason for the patient's transport; (g) the patient's pick up location and final destination; (h) the names and titles of the crew members undertaking the patient's transport. (2) If a low acuity patient's destination is a medical service or aged care service, the provider must ensure that the information contained in the patient care record is orally communicated to the person receiving the patient. -- 27 of 56 -- Part 6—Records Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 25 Authorised by the Chief Parliamentary Counsel (3) A patient care record in relation to a medium acuity patient or a high acuity patient must include the following information— (a) the patient's name; (b) the patient's address; (c) the patient's date of birth; (d) the patient's gender; (e) whether the patient is a medium acuity patient or a high acuity patient; (f) all relevant clinical details of the patient including any co-morbidities; (g) the time and date of the patient's transport and, in the case of an aeromedical service, the flight time; (h) the reason for the patient's transport; (i) the name and position of the person who assessed the patient as being haemodynamically stable for the duration of the transport; (j) the patient's pick up location and final destination; (k) details of any monitoring or treatment provided to the patient during transportation; (l) the names and titles of the crew members undertaking the patient's transport. (4) If a medium acuity patient or a high acuity patient's destination is a medical service or aged care service, the provider must ensure that— -- 28 of 56 -- Part 6—Records Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 26 Authorised by the Chief Parliamentary Counsel (a) the information contained in the patient care record is communicated orally to the person receiving the patient; and (b) a copy of the patient care record is provided to the person receiving the patient. 39 Staff records (1) Staff records must include the following information in relation to each crew member— (a) full name; (b) date of birth; (c) job classification; (d) qualifications; (e) relevant clinical experience; (f) if registered with a professional body, the relevant registration number; (g) immunisation records as recommended in the infection control guidelines; (h) mandatory skills maintenance training and accreditation record. (2) For an aeromedical service, in addition to the information specified in subregulation (1), staff records must contain details of a pre-employment examination by a CASA appointed designated aviation medical examiner who is not a member of staff of the same aeromedical service as the crew member who is examined. (3) A provider must retain the staff records in relation to a crew member for a period of not less than 2 years following the cessation of employment of the crew member. Penalty: 15 penalty units. -- 29 of 56 -- Part 6—Records Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 27 Authorised by the Chief Parliamentary Counsel 40 Records of an aeromedical service A provider of an aeromedical service must produce to the Secretary a copy of its current Air Operator's Certificate issued by CASA when applying for a licence or the renewal of a licence under the Act. Penalty: 15 penalty units. -- 30 of 56 -- Part 7—Patient rights and information Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 28 Authorised by the Chief Parliamentary Counsel Part 7—Patient rights and information 41 Establishment of complaints register (1) A provider must establish a complaints register for all complaints received about the service, whether the complaints were made in writing or orally. Penalty: 10 penalty units. (2) A provider must ensure that its complaints register contains the following information in relation to each complaint made— (a) the name of the patient; (b) the patient's pick up location and final destination; (c) the nature of the complaint; (d) the date of the complaint; (e) details of any investigation of the complaint; (f) the outcome of any investigation of the complaint; (g) details of any action taken. Penalty: 10 penalty units. 42 Investigation of complaints A provider must ensure that any investigation of a complaint is carried out in a manner that is not detrimental to— (a) the complainant; or (b) the continued provision of services. Penalty: 10 penalty units. -- 31 of 56 -- Part 7—Patient rights and information Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 29 Authorised by the Chief Parliamentary Counsel 43 Contact details of a provider A provider must ensure that contact details for its non-emergency patient transport service are provided to each patient transported by the service, before the completion of the transport. Penalty: 10 penalty units. 44 Provision of information brochure A provider must ensure that an information brochure containing the information set out in regulation 45 is made available on request to a patient who is or has been, or is about to be, transported by the service. Penalty: 10 penalty units. 45 Content of information brochure An information brochure provided to a patient in accordance with regulation 44 must contain the following information— (a) the patient's rights when using a non-emergency patient transport service; (b) the non-emergency patient transport service's complaints procedure, including— (i) contact details of the non-emergency patient transport service; and (ii) how complaints about the service are managed and what the time frames for resolution are; and (iii) other bodies to which a complaint about the service may be made. -- 32 of 56 -- Part 8—Infection control Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 30 Authorised by the Chief Parliamentary Counsel Part 8—Infection control 46 Infection control management plan (1) A provider must ensure that an infection control management plan is developed in compliance with the infection control guidelines. Penalty: 20 penalty units. (2) Without limiting subregulation (1), the plan must— (a) identify all possible areas where there is a risk of transmission of infection and the actions to be taken to control any such risk; and (b) identify the steps to be followed if any action referred to in paragraph (a) is not taken; and (c) identify those aspects of the service provided that require ongoing infection control; and (d) identify the type of education to be provided to staff involved in the provision of clinical care to patients or the cleaning of a vehicle; and (e) state the name and qualifications of the person responsible for identifying areas of risk; and (f) identify the mechanism by which compliance with the infection control management plan will be monitored; and (g) set out a process for the use, disposal and laundering of linen; and -- 33 of 56 -- Part 8—Infection control Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 31 Authorised by the Chief Parliamentary Counsel (h) include the vehicle-cleaning plan developed under regulation 47(2). (3) A provider must ensure that the infection control management plan is reviewed annually. Penalty: 20 penalty units. 47 Vehicles (1) If a vehicle modification results in a change of vehicle category code of a vehicle, a provider must ensure that the vehicle is not used to transport patients on a public road unless the provider has provided the Secretary with— (a) a copy of the vehicle assessment signatory scheme approval certificate; or (b) a photograph of the second stage of manufacture compliance plate. Penalty: 20 penalty units. (2) A provider must ensure that a vehicle-cleaning plan is developed that complies with— (a) the infection control guidelines; and (b) subregulation (3). Penalty: 20 penalty units. (3) The vehicle-cleaning plan must include— (a) a cleaning schedule; and (b) guidelines on cleaning practices. (4) A provider must ensure that all vehicles used for the transport of patients by the non-emergency patient transport service are kept in a clean and hygienic condition. Penalty: 20 penalty units. -- 34 of 56 -- Part 8—Infection control Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 32 Authorised by the Chief Parliamentary Counsel (5) A provider must ensure that all vehicles used for the transport of patients on a public road by the non-emergency patient transport service are equipped with warning lights that can be activated when at any incident attended by the vehicle. Penalty: 20 penalty units. (6) In this regulation— vehicle category code has the same meaning as it has in the relevant design rules within the meaning of the Road Safety (Vehicles) Regulations 2009 4 . -- 35 of 56 -- Part 9—Provision, inspection and maintenance of vehicles and equipment Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 33 Authorised by the Chief Parliamentary Counsel Part 9—Provision, inspection and maintenance of vehicles and equipment 48 Maintenance of vehicles and equipment A provider must ensure that an annual maintenance schedule is developed to ensure all vehicles and equipment used in the course of transporting patients are kept in good working order at all times in accordance with the manufacturers' specifications. Penalty: 10 penalty units. 49 Records of maintenance (1) A provider must keep an accurate record of all maintenance and repairs to vehicles and equipment used in the course of transporting patients. Penalty: 10 penalty units. (2) A provider must ensure that the record referred to in subregulation (1) is retained and maintained for the lifespan of the vehicle or equipment to which it relates. Penalty: 10 penalty units. 50 Interiors of road vehicles (1) This regulation applies in relation to vehicles used to transport patients on public roads by a non-emergency patient transport service. (2) A provider must ensure that within each vehicle there is sufficient room between stretchers and seats to facilitate proper patient care and clinical monitoring. Penalty: 10 penalty units. -- 36 of 56 -- Part 9—Provision, inspection and maintenance of vehicles and equipment Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 34 Authorised by the Chief Parliamentary Counsel (3) A provider must ensure that within each vehicle there is seating in the patient compartment for each attendant who travels in that compartment and seating for all other persons travelling in the vehicle. Penalty: 10 penalty units. (4) A provider must ensure that each vehicle interior allows the patient to be viewed at all times by crew members. Penalty: 5 penalty units. (5) A provider must ensure that each vehicle interior has sufficient heating and air-conditioning to ensure patient comfort within the vehicle. Penalty: 5 penalty units. (6) A provider must ensure that each vehicle is provided with windows fitted to all doors. Penalty: 5 penalty units. (7) A provider must ensure that windows fitted to the vehicle are tinted to a degree that is— (a) sufficient to maintain patient privacy; and (b) compliant with the Vehicle Standards contained in Schedule 2 to the Road Safety (Vehicles) Regulations 2009 4 . Penalty: 5 penalty units. (8) A provider must ensure that vehicle interiors are provided with adequate interior lighting to provide safe patient care at all times within all areas of the vehicle and that the lighting can be adjusted from the patient compartment and from the driver compartment. Penalty: 10 penalty units. -- 37 of 56 -- Part 9—Provision, inspection and maintenance of vehicles and equipment Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 35 Authorised by the Chief Parliamentary Counsel (9) A provider must ensure that vehicle interiors are provided with smooth, impermeable and seamless materials for the surface of floors and walls in accordance with the infection control guidelines. Penalty: 5 penalty units. (10) A provider must ensure that the vehicle is able to accommodate and restrain any mobility device that a patient takes into the vehicle. Penalty: 10 penalty units. 51 Equipment A provider must ensure that any vehicle used to transport a patient carries all the equipment and supplies necessary to meet the patient's clinical needs for the duration of the transport, including a shock advisory external defibrillator, portable oxygen, suction and a bag valve mask. Penalty: 20 penalty units. 52 Communication devices A provider must ensure that communication devices are available at all times when a vehicle is used to transport a patient so as to maintain contact between the vehicle and the non-emergency patient transport service base, the medical service destination and Ambulance Service—Victoria. Penalty: 20 penalty units. -- 38 of 56 -- Part 10—Insurance Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 36 Authorised by the Chief Parliamentary Counsel Part 10—Insurance 53 Public and professional liability insurance A provider must obtain public liability insurance and professional indemnity insurance, each to the value of not less than $10 000 000. -- 39 of 56 -- Part 11—Aeromedical services Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 37 Authorised by the Chief Parliamentary Counsel Part 11—Aeromedical services 54 Report of breach of CASA requirements A provider of an aeromedical service must report immediately to the Secretary if it is issued by CASA with— (a) a non-compliance notice; or (b) a show cause notice within the meaning of section 3 of the Civil Aviation Act 1988 of the Commonwealth. Penalty: 20 penalty units. 55 Aircraft equipment A provider of an aeromedical service must ensure that any aircraft it uses for the aeromedical service is fitted with— (a) a 240 volt (2 amp) power supply with 2 outlets; and (b) if the transport of incubators or other 12 volt devices is required, a 12 volt (10 amp) power supply compliant with any applicable electrical standards. Penalty: 20 penalty units. 56 Configuration (1) A provider of an aeromedical service must ensure that the clinical facilities and equipment in an aircraft used by it for the aeromedical service are placed in a position to allow continuous patient treatment, including during adverse weather conditions. Penalty: 10 penalty units. -- 40 of 56 -- Part 11—Aeromedical services Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 38 Authorised by the Chief Parliamentary Counsel (2) A provider of an aeromedical service must ensure that a seat is provided for each person travelling on the aircraft. Penalty: 10 penalty units. 57 Stowage (1) A provider of an aeromedical service must ensure that an aircraft used by it for the aeromedical service provides sufficient and appropriate storage space and restraint for any medical equipment carried on board. Penalty: 10 penalty units. (2) A provider of an aeromedical service must ensure that an aircraft used by it for the aeromedical service is suitable for the carriage and stowage of passenger or patient cabin baggage and an additional 5 kilograms of luggage for each passenger. Penalty: 10 penalty units. 58 Loading (1) A provider of an aeromedical service must ensure that the main cabin door and stretcher loading system of an aircraft used by it for the aeromedical service are designed to permit boarding and disembarking of both ambulatory and stretcher patients. Penalty: 10 penalty units. (2) A provider of an aeromedical service must ensure that loading and unloading a stretcher into and off an aircraft used by it for the aeromedical service requires not more than 2 persons. Penalty: 10 penalty units. -- 41 of 56 -- Part 11—Aeromedical services Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 39 Authorised by the Chief Parliamentary Counsel (3) A provider of an aeromedical service must ensure the stretcher-loading system of an aircraft used by it for the aeromedical service allows access to patients to be maintained at all times during patient loading and unloading. Penalty: 10 penalty units. 59 Cabin A provider of an aeromedical service must ensure, in respect of any aircraft used by it for an aeromedical service, that— (a) the cabin lining and floor coverings are of a smooth, non-skid, anti-static, washable material, sealed against the aircraft sidewalls to window level; and (b) adequate lighting is provided in the cabin to provide safe patient care at all times; and (c) for night flights, opaque washable curtains or dividers are fitted between the cockpit and cabin. Penalty: 10 penalty units. 60 Medical equipment A provider of an aeromedical service must ensure that any aircraft used by it for the aeromedical service is fitted with— (a) a CASA approved medical oxygen system capable of supplying adequate oxygen that— (i) has a warning device or devices for indicating main medical oxygen supply exhaustion; and (ii) enables oxygen to be turned off during flight; and -- 42 of 56 -- Part 11—Aeromedical services Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 40 Authorised by the Chief Parliamentary Counsel (b) a suction system capable of performing in all foreseeable cabin pressures that— (i) has one suction outlet and apparatus for each stretcher and one reserve method of applying suction; and (ii) is able to operate when the aircraft is not in flight. Penalty: 20 penalty units. 61 Other equipment requirements A provider of an aeromedical service must ensure that all patients dependent on a mechanical ventilator during non-emergency transport are protected with a disconnect alarm and have capnography available to them. Penalty: 20 penalty units. -- 43 of 56 -- Schedule 1—Application for approval in principle to operate a non- emergency patient transport service Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 41 Authorised by the Chief Parliamentary Counsel Schedule 1—Application for approval in principle to operate a non-emergency patient transport service Regulation 23(1) APPLICATION FOR APPROVAL IN PRINCIPLE TO OPERATE A NON-EMERGENCY PATIENT TRANSPORT SERVICE SECTION A (1) Full name of applicant: (2) Postal address of applicant: (3) The name, telephone number and email address of a contact person for the purposes of the application: (4) If the applicant is a body corporate, the name and address of a director or officer of the body corporate who may exercise control over the non-emergency patient transport service: SECTION B (1) The name (or proposed name) of the non-emergency patient transport service, its street address and the municipal district in which the service is, or is to be, located: (2) This application is for an approval in principle for a non-emergency patient transport service intending to undertake— ∗ transport of low acuity patients; ∗ transport of medium acuity patients; ∗ transport of high acuity patients. (3) The proposed number and types of vehicles: Type of vehicle Number of vehicles Vehicle used to transport a patient on public roads Fixed wing aircraft Rotary wing aircraft -- 44 of 56 -- Schedule 1—Application for approval in principle to operate a non- emergency patient transport service Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 42 Authorised by the Chief Parliamentary Counsel Signature of applicant: Name of each signatory (in BLOCK LETTERS): Date: *Delete if inapplicable. -- 45 of 56 -- Schedule 2—Application for variation or transfer of certificate of approval in principle to operate a non-emergency patient transport service Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 43 Authorised by the Chief Parliamentary Counsel Schedule 2—Application for variation or transfer of certificate of approval in principle to operate a non-emergency patient transport service Regulation 24(1) APPLICATION FOR VARIATION OR TRANSFER OF CERTIFICATE OF APPROVAL IN PRINCIPLE TO OPERATE A NON-EMERGENCY PATIENT TRANSPORT SERVICE SECTION A (1) Full name of applicant: (2) Postal address of applicant: (3) The name, telephone number and email address of a contact person for the purposes of the application: SECTION B (1) The name (or proposed name) of the non-emergency patient transport service, its street address and the municipal district in which the service is to be located: (2) This application is for— ∗ variation of the certificate of approval in principle or any condition to which it is subject; or ∗ transfer of the certificate of approval in principle to another person. (3) If the application relates to the variation of the certificate of the approval in principle, the reason for the proposed variation: (4) If the application relates to the transfer of the certificate of approval in principle to another person— (a) the name of that person; and (b) the postal address of that person; and (c) that person's telephone number and email address. (5) If the proposed transferee is a body corporate, the name and address of any director or officer of the body corporate who may exercise control over the non-emergency patient transport service: -- 46 of 56 -- Schedule 2—Application for variation or transfer of certificate of approval in principle to operate a non-emergency patient transport service Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 44 Authorised by the Chief Parliamentary Counsel Signature of applicant: Name of each signatory (in BLOCK LETTERS): Date: *Delete if inapplicable. -- 47 of 56 -- Schedule 3—Application for a non-emergency patient transport service licence Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 45 Authorised by the Chief Parliamentary Counsel Schedule 3—Application for a non-emergency patient transport service licence Regulation 25(1) APPLICATION FOR A NON-EMERGENCY PATIENT TRANSPORT SERVICE LICENCE SECTION A (1) Full name of applicant: (2) Postal address of applicant: (3) The name, telephone number and email address of a contact person for the purposes of the application: (4) If the applicant is a body corporate, the name and address of any director or officer of the body corporate who may exercise control over the non-emergency patient transport service: SECTION B (1) The class of non-emergency patient transport for which a licence is sought— ∗ transport of low acuity patients; ∗ transport of medium acuity patients; ∗ transport of high acuity patients. (2) The proposed name of the non-emergency patient transport service, its street address and the municipal district in which the service is located: (3) The proposed number and types of vehicles: Type of vehicle Number of vehicles Sedan, hatchback or station wagon vehicle Double stretcher vehicle Single stretcher vehicle High acuity transport vehicle -- 48 of 56 -- Schedule 3—Application for a non-emergency patient transport service licence Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 46 Authorised by the Chief Parliamentary Counsel Type of vehicle Number of vehicles Wheelchair vehicle Fixed wing aircraft Rotary wing aircraft Signature of applicant: Name of each signatory (in BLOCK LETTERS): Date: *Delete if inapplicable. -- 49 of 56 -- Schedule 4—Application for the renewal of a non-emergency patient transport service licence Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 47 Authorised by the Chief Parliamentary Counsel Schedule 4—Application for the renewal of a non-emergency patient transport service licence Regulation 27(1) APPLICATION FOR THE RENEWAL OF A NON-EMERGENCY PATIENT TRANSPORT SERVICE LICENCE SECTION A (1) Full name of applicant: (2) Postal address of applicant: (3) The name, telephone number and email address of a contact person for the purposes of the application: (4) If the applicant is a body corporate, the name and address of any director or officer of the body corporate who may exercise control over the non-emergency patient transport service: SECTION B (1) The class of non-emergency patient transport for which a licence is sought— ∗ transport of low acuity patients; ∗ transport of medium acuity patients; ∗ transport of high acuity patients. (2) The proposed name of the non-emergency patient transport service, its street address and the municipal district in which the service is located: (3) The proposed number and types of vehicles: Type of vehicle Number of vehicles Sedan, hatchback or station wagon vehicle Double stretcher vehicle -- 50 of 56 -- Schedule 4—Application for the renewal of a non-emergency patient transport service licence Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 48 Authorised by the Chief Parliamentary Counsel Type of vehicle Number of vehicles Single stretcher vehicle High acuity transport vehicle Wheelchair vehicle Fixed wing aircraft Rotary wing aircraft Signature of applicant: Name of each signatory (in BLOCK LETTERS): Date: -- 51 of 56 -- Schedule 5—Application for variation of a non-emergency patient transport service licence Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 49 Authorised by the Chief Parliamentary Counsel Schedule 5—Application for variation of a non-emergency patient transport service licence Regulation 28(1) APPLICATION FOR VARIATION OF A NON-EMERGENCY PATIENT TRANSPORT SERVICE LICENCE SECTION A (1) Full name of applicant: (2) Postal address of applicant: (3) The name, telephone number and email address of a contact person for the purposes of the application: SECTION B (1) The nature of the variation sought (variation of licence or variation of condition to which licence is subject): (2) Details of the variation sought: Signature of applicant: Name of each signatory (in BLOCK LETTERS): Date: -- 52 of 56 -- Schedule 6—Application for stand-by service accreditation Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 50 Authorised by the Chief Parliamentary Counsel Schedule 6—Application for stand-by service accreditation Regulation 35(1) APPLICATION FOR STAND-BY SERVICE ACCREDITATION SECTION A (1) Full name of applicant: (2) Postal address of applicant: (3) The name, telephone number, and email address of a contact person for the purposes of the application: SECTION B (1) The name of the non-emergency patient transport service and its street address: (2) Date of expiry of current licence: (3) Class of current licence: (4) The estimated number of patients expected to be transported over a 12 month period: Signature of applicant: Name of each signatory (in BLOCK LETTERS): Date: ═══════════════ -- 53 of 56 -- Endnotes Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 51 Authorised by the Chief Parliamentary Counsel Endnotes 1 Reg. 4(a): S.R. No. 135/2005 as amended by S.R. Nos 78/2010 and 117/2014, extended in operation by S.R. No. 126/2015 and amended by S.R. No. 151/2015. 2 Reg. 4(b): S.R. No. 78/2010. 3 Reg. 4(c): S.R. No. 117/2014. 4 Regs 47(6) and 50(7)(b): S.R. No. 118/2009. Reprint No. 2 as at 30 January 2015. Reprinted to S.R. No. 201/2014. Subsequently amended by S.R. Nos 79/2015, 118/2015 and 159/2015. —— Fee Units These Regulations provide for fees by reference to fee units within the meaning of the Monetary Units Act 2004. The amount of the fee is to be calculated, in accordance with section 7 of that Act, by multiplying the number of fee units applicable by the value of a fee unit. The value of a fee unit for the financial year commencing 1 July 2015 is $13.60. The amount of the calculated fee may be rounded to the nearest 10 cents. The value of a fee unit for future financial years is to be fixed by the Treasurer under section 5 of the Monetary Units Act 2004. The value of a fee unit for a financial year must be published in the Government Gazette and a Victorian newspaper before 1 June in the preceding financial year. —— -- 54 of 56 -- Endnotes Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 52 Authorised by the Chief Parliamentary Counsel Table of Applied, Adopted or Incorporated Matter The following table of applied, adopted or incorporated matter is included in accordance with the requirements of regulation 5 of the Subordinate Legislation Regulations 2014. Statutory rule provision Title of applied, adopted or incorporated document Matter in applied, adopted or incorporated document Regulation 5(1), definition of infection control guidelines National Health and Medical Research Council's Australian Guidelines for the Prevention and Control of Infection in Healthcare published by the Commonwealth in 2010 The whole Regulation 39(1)(g) National Health and Medical Research Council's Australian Guidelines for the Prevention and Control of Infection in Healthcare published by the Commonwealth in 2010 Part C, C2.2.3 Staff records Regulation 46(1) National Health and Medical Research Council's Australian Guidelines for the Prevention and Control of Infection in Healthcare published by the Commonwealth in 2010 Part C, C1.3 Infection prevention and control program Regulation 47(2) National Health and Medical Research Council's Australian Guidelines for the Prevention and Control of Infection in Healthcare published by the Commonwealth in 2010 Part B, B1.4 Routine management of the physical environment -- 55 of 56 -- Endnotes Non-Emergency Patient Transport Regulations 2016 S.R. No. 28/2016 53 Authorised by the Chief Parliamentary Counsel Statutory rule provision Title of applied, adopted or incorporated document Matter in applied, adopted or incorporated document Regulation 50(9) National Health and Medical Research Council's Australian Guidelines for the Prevention and Control of Infection in Healthcare published by the Commonwealth in 2010 Part B, B1.4 Routine management of the physical environment and Part C, C6.2.3 Control of surface contamination through material selection -- 56 of 56 --