Retirement Villages Amendment (Contractual Arrangements) Regulations 2013

Authorised by the Chief Parliamentary Counsel Authorised Version i Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 S.R. No. 171/2013 TABLE OF PROVISIONS Regulation Page 1 Objective 1 2 Authorising provision 1 3 Commencement provision 2 4 Principal Regulations 2 5 Amendment of objectives of Principal Regulations 2 6 Definitions 2 7 New regulations 8B to 8H 3 8B Matters that must not be included in residence and management contracts 3 8C Matters that must be included in residence and management contracts 5 8D Matters that may be included in residence or management contracts 10 8E Prescribed terms for residence and management contracts 10 8F Layout of residence and management contracts 11 8G Regulations 8B, 8C, 8E and 8F do not apply to agreement to lease or contract of sale 12 8H Contracting out 12 8 New Schedules 5 and 6 13 SCHEDULE 5 13 PART A—PRESCRIBED TERMS FOR RESIDENCE CONTRACTS 13 PART B—PRESCRIBED TERMS FOR MANAGEMENT CONTRACTS 14 SCHEDULE 6 16 PART A—RESIDENCE CONTRACT 16 PART B—MANAGEMENT CONTRACT 19 PART C—RESIDENCE AND MANAGEMENT CONTRACT 22 -- 1 of 33 -- Regulation Page ii Authorised by the Chief Parliamentary Counsel PART D—RESIDENCE AND MANAGEMENT CONTRACT 26 ═══════════════ ENDNOTES 31 -- 2 of 33 -- Authorised by the Chief Parliamentary Counsel Authorised Version 1 STATUTORY RULES 2013 S.R. No. 171/2013 Retirement Villages Act 1986 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 The Governor in Council makes the following Regulations: Dated: 17 December 2013 Responsible Minister: HEIDI VICTORIA Minister for Consumer Affairs YVETTE CARISBROOKE Clerk of the Executive Council 1 Objective The objective of these Regulations is to amend the Retirement Villages (Contractual Arrangements) Regulations 2006 to— (a) prescribe matters that must and must not be included in residence contracts and management contracts; and (b) prescribe certain terms for residence contracts and management contracts; and (c) prescribe the layout of certain residence contracts and management contracts. 2 Authorising provision These Regulations are made under section 43 of the Retirement Villages Act 1986. -- 3 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 2 Authorised by the Chief Parliamentary Counsel 3 Commencement provision These Regulations come into operation on 1 July 2014. 4 Principal Regulations In these Regulations, the Retirement Villages (Contractual Arrangements) Regulations 20061 are called the Principal Regulations. 5 Amendment of objectives of Principal Regulations (1) In regulation 1(d) of the Principal Regulations, for "Act." substitute "Act; and". (2) After regulation 1(d) of the Principal Regulations insert— "(e) prescribe matters that must be, may be and must not be included in residence contracts and management contracts; and (f) prescribe terms for residence contracts and management contracts; and (g) prescribe the layout of residence contracts and management contracts.". 6 Definitions In regulation 4 of the Principal Regulations, insert the following definition— "owner includes a person who alone or with others is the owner of an estate other than an estate in fee simple;". r. 3 -- 4 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 3 Authorised by the Chief Parliamentary Counsel 7 New regulations 8B to 8H After regulation 8A of the Principal Regulations insert— "8B Matters that must not be included in residence and management contracts The following matters must not be included in a residence contract or a management contract— (a) a requirement for a resident to have a will or to advise the owner or manager of its location; (b) a requirement for a resident to take out any insurance policy other than a liability policy for any motorised wheelchair operated by the resident; (c) a requirement for a resident to pay the owner's or manager's costs for corresponding with the resident or for preparing or providing information required to be given to the resident other than costs of any audit under section 34(4) of the Act; (d) a restriction on a resident's absence from the village other than a restriction that would result in the resident's premises no longer being the resident's principal place of residence—where the amount of the resident's refundable in-going contribution depends on the duration of the resident's residence in the village and on the assumption that the premises are the resident's principal place of residence; r. 7 -- 5 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 4 Authorised by the Chief Parliamentary Counsel (e) a requirement for a resident to pay liquidated damages for breach of a contract, other than a requirement to forfeit a deposit, or of a by-law relating to the village; (f) an exclusion of or limitation on the owner's or manager's liability for default or breach of duty; (g) a right to recover administration and operating costs from a resident other than those— (i) incurred while the resident resided in the village; or (ii) associated with the resale or re-leasing of the resident's premises; or (iii) recoverable under sections 38A and 38B of the Act; (h) a requirement, other than a requirement of a clause incorporated by regulation 7, for a resident to pay more than half the costs of any valuation of the resident's premises or residence right that is required or permitted, except where the resident has acted unreasonably; (i) a requirement for a resident to pay costs of enforcing the contract; (j) a right of an owner or manager to relocate a resident to other premises without the resident's consent, except for an emergency (including where the resident's premises are destroyed or severely damaged or where a resident's safety, health or property is endangered); r. 7 -- 6 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 5 Authorised by the Chief Parliamentary Counsel (k) a restriction on the operation or membership of the residents committee; (l) a provision to the effect that the written contract represents the entire agreement between the parties. 8C Matters that must be included in residence and management contracts (1) A residence contract must— (a) specify the following— (i) the date of the contract and, if the commencement date is different, the date the contract commences; (ii) the owner's name, address and address for service; (iii) the resident's name and address; (iv) the address of the residential premises; (v) the duration of the contract; (vi) the resident's garage, storeroom and parking entitlements (other than as accessories to any strata title of the resident); (vii) the date of occupation of the premises or the date of the resident's right to occupy the premises (as the case may be); (viii) the fixtures, fittings and furnishings provided by the owner with the residential premises; and (b) address the following matters— (i) the resident's ability to alter and add to their residential premises; r. 7 -- 7 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 6 Authorised by the Chief Parliamentary Counsel (ii) the resident's ability to transfer to other residential premises or other types of accommodation; (iii) if the residential premises are incomplete, the resident's ability to determine the design, construction and furnishing of the premises; (iv) any restrictions on the resident's use of the residential premises; (v) any restrictions on pets, visitors and car parking; (vi) any restrictions on the persons to whom the resident can transfer the residential premises; (vii) any rights of access of the owner to the resident's premises; (viii) any right of the owner to relocate the resident to other premises in an emergency and without the resident's consent; (ix) any legal costs of the owner payable by the resident; (x) all costs and charges payable by the resident to the owner to gain entry to the village including any ingoing contribution and whether interest is payable to the resident; (xi) all costs and charges payable by the resident to the owner during his or her residency in the village and the period after the resident has ceased to be a resident for which any such cost or charge continues to be payable; r. 7 -- 8 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 7 Authorised by the Chief Parliamentary Counsel (xii) all costs, fees and charges payable by the resident to the owner on permanent departure from their premises; (xiii) the method of calculating any refundable ingoing contribution that the owner is liable to make to the resident, including how capital gains or losses are shared and any applicable fees, charges and financial penalties; (xiv) the time when the refund referred to in subparagraph (xiii) is payable to the resident; (xv) the insurance policies in relation to the retirement village (excluding any policies in relation to any owners corporation in the village) that the owner takes out; (xvi) who is responsible for maintaining the residential premises, including replacement and maintenance of fixtures, fittings and furnishings; (xvii) what renovation or reinstatement of the resident's premises will be required and who is liable for the cost; (xviii) how the contract may be terminated, including any minimum advance notice; (xix) the resident's right to refuse to agree to amendments to or termination of the contract; (xx) the by-laws relating to the village (unless this matter is included in the management contract). r. 7 -- 9 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 8 Authorised by the Chief Parliamentary Counsel (2) A management contract must— (a) specify the following— (i) the date of the contract and, if the commencement date is different, the date the contract commences; (ii) the manager's name, address and address for service; (iii) the resident's name and address; (iv) the address of the residential premises; (v) the duration of the contract; (vi) the services to be provided to the resident by the manager, including any service that, before the resident entered into the contract, the manager or its agents represented to the resident would be provided or made available and the date (if any) on or by which it was represented that such service would be provided or made available; and (b) address the following matters— (i) any rights of access of the manager to the resident's premises; (ii) any legal costs of the manager payable by the resident; (iii) all costs and charges payable by the resident to the manager during his or her residency in the village, including maintenance charges, and the period after the resident has ceased to be a resident for r. 7 -- 10 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 9 Authorised by the Chief Parliamentary Counsel which any such cost or charge continues to be payable; (iv) the matters for which maintenance charges may be used; (v) how and when maintenance charges can be adjusted; (vi) the repair and maintenance procedure for the resident's premises, including the responsibilities of the manager and the resident; (vii) how special levies can be imposed; (viii) the method of calculating any refund of the ingoing contribution that the manager is liable to make to the resident, including how capital gains or losses are shared and any applicable fees, charges and financial penalties; (ix) the time when the refund referred to in subparagraph (viii) is payable to the resident; (x) the insurance policies in relation to the retirement village (excluding any policies in relation to any owners corporation in the village) that the manager takes out; (xi) how the contract may be terminated, including any minimum advance notice; (xii) the resident's right to refuse to agree to amendments to or termination of the contract; r. 7 -- 11 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 10 Authorised by the Chief Parliamentary Counsel (xiii) the by-laws relating to the village (unless this matter is included in the residence contract); (xiv) the process for consultation with the resident or with the residents of the village on the proposed exercise of any right to change services provided by the manager that will result in a material change in the services provided. 8D Matters that may be included in residence or management contracts Without limiting the matters that may be included in a residence contract or a management contract, they may include a warning that the resident should take out a house contents insurance policy or public liability insurance policy. 8E Prescribed terms for residence and management contracts (1) Subject to subregulation (3), a residence contract must contain the terms set out in Part A of Schedule 5 and is taken to include those terms. (2) Subject to subregulation (3), a management contract must contain the terms set out in Part B of Schedule 5 and is taken to include those terms. (3) Where, by this regulation, the same term would be required to be contained in and taken to be included in a residence contract and a management contract and where, as a matter of law or contract, the term is applicable only to one of those contracts, the term need not be contained in, nor is it to be taken to be included in, the other contract. r. 7 -- 12 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 11 Authorised by the Chief Parliamentary Counsel (4) This regulation does not derogate from any term implied by law into a residence contract or management contract. 8F Layout of residence and management contracts (1) Subject to subregulation (5), a residence contract must be in the form set out in Part A of Schedule 6, including as to the order of matters. (2) Subject to subregulation (5), a management contract must be in the form set out in Part B of Schedule 6, including as to the order of matters. (3) Subject to subregulation (5), a combined residence contract and management contract where the owner and manager are the same person must be in the form set out in Part C of Schedule 6, including as to the order of matters. (4) Subject to subregulation (5), a combined residence contract and management contract, where the owner and manager are not the same person, must be in the form set out in Part D of Schedule 6, including as to the order of matters. (5) If, in a form of contract under this regulation, the same right or obligation is ascribed to the owner and manager but, as a matter of law or contract, only one has that right or obligation in relation to the resident, it may be omitted from the rights or obligations ascribed to the other. (6) It is sufficient compliance with the requirement of this regulation to insert relevant rights, obligations and other matters under the headings in the section of the r. 7 -- 13 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 12 Authorised by the Chief Parliamentary Counsel relevant contract headed, "Matters required by the Regulation 8C of the Retirement Villages (Contractual Arrangements) Regulations 2006 to be addressed", if the text of the relevant rights, obligations and other material is inserted under the relevant heading and any variable matters are set out in a schedule or attachment to the contract. 8G Regulations 8B, 8C, 8E and 8F do not apply to agreement to lease or contract of sale (1) Subregulation (2) applies if a residence contract is annexed to an agreement to lease or if a management contract is annexed to a contract of sale of land, to a contract of sale of a unit in a unit trust or to a contract of sale of a share in a corporation. (2) Regulations 8B, 8C, 8E and 8F apply only to the residence contract or the management contract (as the case may be) and not to the agreement to lease or contract of sale. 8H Contracting out (1) A provision in a contract or document concerning a retirement village which purports to exclude, modify or restrict the operation of regulations 8B, 8C, 8E or 8F is void. (2) If a contract or document includes a provision which is void under subregulation (1), that subregulation does not affect the validity or enforceability of other provisions of the contract or document, in so far as they are severable from the void provisions.". r. 7 -- 14 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 13 Authorised by the Chief Parliamentary Counsel 8 New Schedules 5 and 6 After Schedule 4 of the Principal Regulations, insert— "__________________ SCHEDULE 5 PART A Regulation 8E(1) PRESCRIBED TERMS FOR RESIDENCE CONTRACTS Primacy of the Retirement Villages Act 1986 and regulations This contract must comply with the Retirement Villages Act 1986, the regulations made under that Act and any other applicable legislation, and is void to the extent of its inconsistency with that Act, those regulations and other applicable legislation, including any inconsistency with these prescribed terms. Basic obligations of the owner The owner must— (a) give exclusive and vacant possession of the resident's premises in a clean and tidy condition; and (b) use best endeavours to ensure that the owner's tenants, employees and invitees or other persons lawfully on village premises comply with the by-laws relating to the village; and (c) obtain the resident's consent to enter the resident's premises unless in an emergency or if a resident's safety or property is endangered, subject to any other term that enables entry for reasonable cause on reasonable notice; and (d) give receipts for payments made by the resident and keep a record of such payments. Basic obligations of the resident The resident must— (a) use best endeavours to ensure that the resident's invitees or other persons lawfully on the resident's premises comply with the by-laws relating to the village; and (b) respect the rights of other residents and persons in the village; and r. 8 -- 15 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 14 Authorised by the Chief Parliamentary Counsel (c) not interfere with other residents' reasonable peace, comfort and privacy; and (d) respect the rights of the owner, its employees and agents to work free from harassment and intimidation; and (e) not adversely affect the occupational health and safety of people working in the village; and (f) if the owner exercises a right to relocate the resident to other premises with the consent of the resident, not withhold consent unreasonably. Basic rights of the resident The resident has the right— (a) to any payment that the owner is liable to make consequent on the resident's permanent departure from their premises or death, unaffected by termination of the residence contract, whether for breach of contract or otherwise; and (b) to remove any fixture that the resident has added to the resident's premises (for which there is no agreement to leave in place) at any time before permanently departing the premises, subject to making good any damage caused by the removal; and (c) if the resident's only obligation in relation to the condition of the resident's premises is to remedy damage and if the resident does not share in any capital gain—to not be liable for fair wear and tear to the resident's premises. General (a) These prescribed terms, and any other terms prescribed under the Retirement Villages Act 1986 or regulations, take precedence over any inconsistent terms of this contract or any inconsistent by-laws relating to the village. (b) The owner and the resident must deal with each other in good faith. PART B Regulation 8E(2) PRESCRIBED TERMS FOR MANAGEMENT CONTRACTS Primacy of the Retirement Villages Act 1986 and regulations This contract must comply with the Retirement Villages Act 1986, the regulations made under that Act and any other applicable legislation, and is void to the extent of its inconsistency with that Act, those regulations and r. 8 -- 16 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 15 Authorised by the Chief Parliamentary Counsel other applicable legislation, including any inconsistency with these prescribed terms. Basic obligations of the manager The manager must— (a) use best endeavours to ensure that the manager's tenants, employees and invitees or other persons lawfully on village premises comply with the by-laws relating to the village; and (b) if the manager is required to carry out repairs or replacements to the common facilities and other areas under its control that are funded from maintenance charges, promptly carry out repairs or replacements necessary for the safety or security of residents; and (c) obtain the resident's consent to enter the resident's premises unless in an emergency or if a resident's safety or property is endangered, subject to any other term that enables entry for reasonable cause on reasonable notice; and (d) give receipts for payments made by the resident and keep a record of such payments. Basic obligations of the resident The resident must— (a) use best endeavours to ensure the resident's invitees or other persons lawfully on the resident's premises comply with the by-laws relating to the village; and (b) respect the rights of other residents and persons in the village; and (c) not interfere with other residents' reasonable peace, comfort and privacy; and (d) respect the rights of the manager, its employees and agents to work free from harassment and intimidation; and (e) not adversely affect the occupational health and safety of people working in the village. Basic rights of the resident The resident has the right to any payment that the manager is liable to make consequent on the resident's permanent departure from their premises or death, unaffected by termination of the management contract, whether for breach of contract or otherwise. r. 8 -- 17 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 16 Authorised by the Chief Parliamentary Counsel General (a) These prescribed terms, and any other terms prescribed under the Retirement Villages Act 1986 or regulations, take precedence over any inconsistent terms of this contract or any inconsistent by-laws relating to the village. (b) The manager and the resident must deal with each other in good faith. __________________ SCHEDULE 6 PART A Regulation 8F(1) [TRADING NAME OF VILLAGE] RESIDENCE CONTRACT [on front page of contract] COOLING-OFF RIGHT Under section 24 of the Retirement Villages Act 1986, you may cancel this contract at any time before the expiry of 3 clear business days after you have signed this contract, by— • giving a notice of cancellation to [name or abbreviation of owner] or our agent; or • ending the notice to [name or abbreviation of owner] at the above mentioned address for service of notices or to the address of our agent. If you cancel, [name or abbreviation of owner] may retain $100 or 0·2% of the ingoing contribution, whichever is greater. Date contract signed: Name and address of village owner: Address for service of notices: Name and address of resident: Address of resident's premises: r. 8 -- 18 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 17 Authorised by the Chief Parliamentary Counsel Date of resident's occupation of resident's premises/date of resident's right to occupy premises [delete whichever is inapplicable]: Date contract commences [if different from above]: Term of contract/date contract expires [delete whichever is inapplicable]: Garage, storeroom and parking entitlements: Fixtures, fittings and furnishings provided by the village owner with the resident's premises are as follows: OPERATIVE WORDS [insert any desired statement of the nature or operation of the contract, for instance, the grant of the interest in the premises] PRESCRIBED TERMS UNDER REGULATION 8E OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 Primacy of the Retirement Villages Act 1986 and regulations This contract must comply with the Retirement Villages Act 1986, the regulations made under that Act and any other applicable legislation, and is void to the extent of its inconsistency with that Act, those regulations and other applicable legislation, including any inconsistency with these prescribed terms. Basic obligations of the owner [name or abbreviation of owner] must— (a) give exclusive and vacant possession of the resident's premises in a clean and tidy condition; and (b) use best endeavours to ensure that the owner's tenants, employees and invitees or other persons lawfully on village premises comply with the by-laws relating to the village; and (c) obtain the resident's consent to enter the resident's premises unless in an emergency or if a resident's safety or property is endangered, subject to any other term that enables entry for reasonable cause on reasonable notice; and (d) give receipts for payments made by the resident and keep a record of such payments. r. 8 -- 19 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 18 Authorised by the Chief Parliamentary Counsel Basic obligations of the resident The resident must— (a) use best endeavours to ensure that the resident's invitees or other persons lawfully on the resident's premises comply with the by-laws relating to the village; and (b) respect the rights of other residents and persons in the village; and (c) not interfere with other residents' reasonable peace, comfort and privacy; and (d) respect the rights of [name or abbreviation of owner], its employees and agents to work free from harassment and intimidation; and (e) not adversely affect the occupational health and safety of people working in the village; and (f) if [name or abbreviation of owner] exercises a right to relocate the resident to other premises with the consent of the resident, not withhold consent unreasonably. Basic rights of the resident The resident has the right— (a) to any payment that [name or abbreviation of owner] is liable to make consequent on the resident leaving the village or dying, unaffected by termination of the residence contract, whether for breach of contract or otherwise; and (b) to remove any fixture that the resident has added to the resident's premises (for which there is no agreement to leave in place) at any time before permanently vacating the premises, subject to making good any damage caused by the removal; and (c) [if the resident's only obligation in relation to the condition of the resident's premises is to remedy damage and if the resident does not share in any capital gain] not to be liable for fair wear and tear to the resident's premises. General (a) These prescribed terms, and any other terms prescribed under the Retirement Villages Act 1986 or regulations, take precedence over any inconsistent terms of this contract or any inconsistent by-laws relating to the village. (b) [name or abbreviation of owner] and the resident must deal with each other in good faith. r. 8 -- 20 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 19 Authorised by the Chief Parliamentary Counsel MATTERS REQUIRED BY REGULATION 8C OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 TO BE ADDRESSED Costs payable on entry [refer to regulation 8C(1)(b)(x)] Costs payable during residency [refer to regulation 8C(1)(b)(xi)] Costs payable on departure [refer to regulation 8C(1)(b)(xii)] Owner's legal costs [refer to regulation 8C(1)(b)(ix)] Costs of renovation or reinstatement [refer to regulation 8C(1)(b)(xvii)] Resident's exit entitlement [refer to regulation 8C(1)(b)(xiii) and (xiv)] Maintenance of the resident's premises [refer to regulation 8C(1)(b)(xvi)] Village insurance [refer to regulation 8C(1)(b)(xv)] Any restrictions relating to the resident's premises [refer to regulation 8C(1)(b)(i)–(viii)] Termination and amendment of the contract [refer to regulation 8C(1)(b)(xviii) and (xix)] The village by-laws [refer to regulation 8C(1)(b)(xx)—unless set out in the management contract] OTHER TERMS—WHICH MUST NOT INCLUDE ANY TERM PROHIBITED BY THE RETIREMENT VILLAGES ACT 1986 OR REGULATIONS PART B Regulation 8F(2) [TRADING NAME OF VILLAGE] MANAGEMENT CONTRACT Date contract signed: Name and address of village manager: Address for service of notices: Name and address of resident: Address of resident's premises: Date contract commences: Term of contract/date contract expires [delete whichever is inapplicable]: r. 8 -- 21 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 20 Authorised by the Chief Parliamentary Counsel The services to be provided to the resident—including any service that, before the resident entered into the contract, [name or abbreviation of manager] or its agents represented to the resident would be provided or made available, and the date (if any) on or by which it was represented that such service would be provided or made available—are as follows— [insert services and where applicable date service is to be provided or made available] OPERATIVE WORDS [insert any desired statement of the nature or operation of the contract] PRESCRIBED TERMS UNDER REGULATION 8E OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 Primacy of the Retirement Villages Act 1986 and regulations This contract must comply with the Retirement Villages Act 1986, the regulations made under that Act and any other applicable legislation, and is void to the extent of its inconsistency with that Act, those regulations and other applicable legislation, including any inconsistency with these prescribed terms. Basic obligations of the manager [name or abbreviation of manager] must— (a) use best endeavours to ensure that the manager's tenants, employees and invitees or other persons lawfully on village premises comply with the by-laws relating to the village; and (b) if the manager is required to carry out repairs or replacements to the common facilities and other areas under its control that are funded from maintenance charges, promptly carry out repairs or replacements necessary for the safety or security of residents; and (c) obtain the resident's consent to enter the resident's premises unless in an emergency or if a resident's safety or property is endangered, subject to any other term that enables entry for reasonable cause on reasonable notice; and (d) give receipts for payments made by the resident and keep a record of such payments. r. 8 -- 22 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 21 Authorised by the Chief Parliamentary Counsel Basic obligations of the resident The resident must— (a) use best endeavours to ensure that the resident's invitees or other persons lawfully on the resident's premises comply with the by-laws relating to the village; and (b) respect the rights of other residents and persons in the village; and (c) not interfere with other residents' reasonable peace, comfort and privacy; and (d) respect the rights of [name or abbreviation of manager], its employees and agents to work free from harassment and intimidation; and (e) not adversely affect the occupational health and safety of people working in the village. Basic rights of the resident The resident has the right to any payment that [name or abbreviation of manager] is liable to make consequent on the resident leaving the village or dying, unaffected by termination of the management contract, whether for breach of contract or otherwise. General (a) These prescribed terms, and any other terms prescribed under the Retirement Villages Act 1986 or regulations, take precedence over any inconsistent terms of this contract or any inconsistent by-laws relating to the village. (b) [name or abbreviation of manager] and the resident must deal with each other in good faith. MATTERS REQUIRED BY REGULATION 8C OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 TO BE ADDRESSED Costs payable during residency [refer to regulation 8C(2)(b)(iii)] Manager's legal costs [refer to regulation 8C(2)(b)(ii)] Adjustments to maintenance charges [refer to regulation 8C(2)(b)(v)] Use of maintenance charges [refer to regulation 8C(2)(b)(iv)] The repair and maintenance procedure [refer to regulation 8C(2)(b)(vi)] Consultation on changes to services [refer to regulation 8C(2)(b)(xiv)] Special levies [refer to regulation 8C(2)(b)(vii)] r. 8 -- 23 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 22 Authorised by the Chief Parliamentary Counsel Resident's exit entitlement [refer to regulation 8C(2)(b)(viii) and (ix)] Village insurance [refer to regulation 8C(2)(b)(x)] Manager's right of access to the resident's premises [refer to regulation 8C(2)(b)(i)] Termination and amendment of the contract [refer to regulation 8C(2)(b)(xi) and (xii)] The village by-laws [refer to regulation 8C(2)(b)(xiii)—unless set out in the residence contract] OTHER TERMS—WHICH MUST NOT INCLUDE ANY TERM PROHIBITED BY THE RETIREMENT VILLAGES ACT 1986 OR REGULATIONS PART C Regulation 8F(3) [TRADING NAME OF VILLAGE] RESIDENCE AND MANAGEMENT CONTRACT [on front page of contract] COOLING-OFF RIGHT Under section 24 of the Retirement Villages Act 1986, you may cancel this contract at any time before the expiry of 3 clear business days after you have signed this contract, by— • giving a notice of cancellation to [name or abbreviation of owner/manager] or our agent; or • sending the notice to [name or abbreviation of owner/manager] at the above mentioned address for service of notices or to the address of our agent. If you cancel, [name or abbreviation of owner/manager] may retain $100 or 0·2% of the ingoing contribution, whichever is greater. Date contract signed: Name and address of the person who is the village owner and manager: Address for service of notices: Name and address of resident: r. 8 -- 24 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 23 Authorised by the Chief Parliamentary Counsel Address of resident's premises: Date of resident's occupation of resident's premises/date of resident's right to occupy premises [delete whichever is inapplicable]: Date contract commences [if different from above]: Term of contract/date contract expires [delete whichever is inapplicable]: Garage, storeroom and parking entitlements: Fixtures, fittings and furnishings provided by the village owner and manager with the resident's premises are as follows: The services to be provided to the resident—including any service that, before the resident entered into the contract, [name or abbreviation of manager] or its agents represented to the resident would be provided or made available, and the date (if any) on or by which it was represented that such service would be provided or made available—are as follows— [insert services and where applicable date service is to be provided or made available] OPERATIVE WORDS [insert any desired statement of the nature or operation of the contract, for instance, in relation to the residence contract, the grant of the interest in the premises] PRESCRIBED TERMS UNDER REGULATION 8E OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 Primacy of the Retirement Villages Act 1986 and regulations This contract must comply with the Retirement Villages Act 1986, the regulations made under that Act and any other applicable legislation, and is void to the extent of its inconsistency with that Act, those regulations and other applicable legislation, including any inconsistency with these prescribed terms. Basic obligations of the owner and manager [name or abbreviation of the owner/manager] must— (a) give exclusive and vacant possession of the resident's premises in a clean and tidy condition; and (b) use best endeavours to ensure that its tenants, employees and invitees or other persons lawfully on village premises comply with the by-laws relating to the village; and r. 8 -- 25 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 24 Authorised by the Chief Parliamentary Counsel (c) if the manager is required to carry out repairs or replacements to the common facilities and other areas under its control that are funded from maintenance charges, promptly carry out repairs or replacements necessary for the safety or security of residents; and (d) obtain the resident's consent to enter the resident's premises unless in an emergency or if a resident's safety or property is endangered, subject to any other term that enables entry for reasonable cause on reasonable notice; and (e) give receipts for payments made by the resident and keep a record of such payments. Basic obligations of the resident The resident must— (a) use best endeavours to ensure that the resident's invitees or other persons lawfully on the resident's premises comply with the by-laws relating to the village; and (b) respect the rights of other residents and persons in the village; and (c) not interfere with other residents' reasonable peace, comfort and privacy; and (d) respect the rights of [name or abbreviation of owner/manager], its employees and agents to work free from harassment and intimidation; and (e) not adversely affect the occupational health and safety of people working in the village; and (f) if [name or abbreviation of owner/manager] exercises a right to relocate the resident to other premises with the consent of the resident, not withhold consent unreasonably. Basic rights of the resident The resident has the right— (a) to any payment that [name or abbreviation of owner/manager] is liable to make consequent on the resident leaving the village or dying, unaffected by termination of the residence contract or the management contract, whether for breach of contract or otherwise; and (b) to remove any fixture that the resident has added to the resident's premises (for which there is no agreement to leave in place) at any time before permanently vacating the premises, subject to making good any damage caused by the removal; and r. 8 -- 26 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 25 Authorised by the Chief Parliamentary Counsel (c) [if the resident's only obligation in relation to the condition of the resident's premises is to remedy damage and if the resident does not share in any capital gain] not to be liable for fair wear and tear to the resident's premises. General (a) These prescribed terms, and any other terms prescribed under the Retirement Villages Act 1986 or regulations, take precedence over any inconsistent terms of this contract or any inconsistent by-laws relating to the village. (b) [name or abbreviation of owner/manager] and the resident must deal with each other in good faith. MATTERS REQUIRED BY REGULATION 8C OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 TO BE ADDRESSED Costs payable on entry [refer to regulation 8C(1)(b)(x)] Costs payable during residency [refer to regulation 8C(1)(b)(xi) and (2)(b)(iii)] Costs payable on departure [refer to regulation 8C(1)(b)(xii)] Legal costs [refer to regulation 8C(1)(b)(ix) and (2)(b)(ii)] Costs of renovation or reinstatement [refer to regulation 8C(1)(b)(xvii)] Resident's exit entitlement [refer to regulation 8C(1)(b)(xiii), (xiv) and (2)(b)(viii) and (ix)] Adjustments to maintenance charges [refer to regulation 8C(2)(b)(v)] Special levies [refer regulation 8C(2)(b)(vii)] Use of maintenance charges [refer to regulation 8C(2)(b)(iv)] Maintenance of the resident's premises [refer to regulation 8C(1)(b)(xvi)] The repair and maintenance procedure [refer to regulation 8C(2)(b)(vi)] Village insurance [refer to regulation 8C(1)(b)(xv) and (2)(b)(x)] Consultation on changes to services [refer to regulation 8C(2)(b)(xiv)] Any restrictions relating to the resident's premises [refer to regulation 8C(1)(b)(i)–(viii)] Manager's right of access to resident's premises [refer to regulation 8C(2)(b)(i)] r. 8 -- 27 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 26 Authorised by the Chief Parliamentary Counsel Termination and amendment of the contract [refer to regulation 8C(1)(b)(xviii) and (xix) and (2)(b)(xi) and (xii)] The village by-laws [refer to regulation 8C(1)(b)(xx) and (2)(b)(xiii] OTHER TERMS—WHICH MUST NOT INCLUDE ANY TERM PROHIBITED BY THE RETIREMENT VILLAGES ACT 1986 OR REGULATIONS PART D Regulation 8F(4) [TRADING NAME OF VILLAGE] RESIDENCE AND MANAGEMENT CONTRACT [on front page of contract] COOLING-OFF RIGHT Under section 24 of the Retirement Villages Act 1986, you may cancel this contract at any time before the expiry of 3 clear business days after you have signed this contract, by— • giving a notice of cancellation to [name or abbreviation of owner/manager] or our agent; or • sending the notice to [name or abbreviation of owner/manager] at the above mentioned address for service of notices or to the address of our agent. If you cancel, [name or abbreviation of owner/manager] may retain $100 or 0·2% of the ingoing contribution, whichever is greater. Date contract signed: Name and address of village owner: Address for service of notices: Name and address of village manager: Address for service of notices: Name and address of resident: Address of resident's premises: Date of resident's occupation of resident's premises/date of resident's right to occupy premises [delete whichever is inapplicable]: r. 8 -- 28 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 27 Authorised by the Chief Parliamentary Counsel Date contract commences [if different from above]: Term of contract/date contract expires [delete whichever is inapplicable]: Garage, storeroom and parking entitlements: Fixtures, fittings and furnishings provided by the village owner with the resident's premises are as follows: The services to be provided to the resident—including any service that, before the resident entered into the contract, [name or abbreviation of manager] or its agents represented to the resident would be provided or made available, and the date (if any) on or by which it was represented that such service would be provided or made available—are as follows— [insert services and where applicable date service is to be provided or made available] OPERATIVE WORDS [insert any desired statement of the nature or operation of the contract, for instance, in relation to the residence contract, the grant of the interest in the premises] PRESCRIBED TERMS UNDER REGULATION 8E OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 Primacy of the Retirement Villages Act 1986 and regulations This contract must comply with the Retirement Villages Act 1986, the regulations made under that Act and any other applicable legislation, and is void to the extent of its inconsistency with that Act, those regulations and other applicable legislation, including any inconsistency with these prescribed terms. Basic obligations of the owner [name or abbreviation of owner] must— (a) give exclusive and vacant possession of the resident's premises in a clean and tidy condition; and (b) use best endeavours to ensure that the owner's tenants, employees and invitees or other persons lawfully on village premises comply with the by-laws relating to the village; and (c) obtain the resident's consent to enter the resident's premises unless in an emergency or if a resident's safety or property is endangered, subject to any other term that enables entry for reasonable cause on reasonable notice; and r. 8 -- 29 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 28 Authorised by the Chief Parliamentary Counsel (d) give receipts for payments made by the resident and keep a record of such payments. Basic obligations of the manager [name or abbreviation of owner] must— (a) use best endeavours to ensure that the manager's tenants, employees and invitees or other persons lawfully on village premises comply with the by-laws relating to the village; and (b) if the manager is required to carry out repairs or replacements to the common facilities and other areas under its control that are funded from maintenance charges, promptly carry out repairs or replacements necessary for the safety or security of residents; and (c) obtain the resident's consent to enter the resident's premises unless in an emergency or if a resident's safety or property is endangered, subject to any other term that enables entry for reasonable cause on reasonable notice; and (d) give receipts for payments made by the resident and keep a record of such payments. Basic obligations of the resident The resident must— (a) use best endeavours to ensure that the resident's invitees or other persons lawfully on the resident's premises comply with the by-laws relating to the village; and (b) respect the rights of other residents and persons in the village; and (c) not interfere with other residents' reasonable peace, comfort and privacy; and (d) respect the rights of [names or abbreviations of owner and manager], their employees and agents to work free from harassment and intimidation; and (e) not adversely affect the occupational health and safety of people working in the village; and (f) if [name or abbreviation of owner and/or manager—as applicable] exercises a right to relocate the resident to other premises with the consent of the resident, not withhold consent unreasonably. r. 8 -- 30 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 29 Authorised by the Chief Parliamentary Counsel Basic rights of the resident The resident has the right to— (a) any payment that [name or abbreviation of owner] is liable to make consequent on the resident leaving the village or dying, unaffected by termination of the residence contract or the management contract, whether for breach of contract or otherwise; and (b) remove any fixture that the resident has added to the resident's premises (for which there is no agreement to leave in place) at any time before permanently vacating the premises, subject to making good any damage caused by the removal; and (c) [if the resident's only obligation in relation to the condition of the resident's premises is to remedy damage and if the resident does not share in any capital gain] not to be liable for fair wear and tear to the resident's premises. General (a) These prescribed terms, and any other terms prescribed under the Retirement Villages Act 1986 or regulations, take precedence over any inconsistent terms of this contract or any inconsistent by-laws relating to the village. (b) [names or abbreviations of owner and manager] and the resident must deal with each other in good faith. MATTERS REQUIRED BY REGULATION 8C OF THE RETIREMENT VILLAGES (CONTRACTUAL ARRANGEMENTS) REGULATIONS 2006 TO BE ADDRESSED The owner Costs payable on entry [refer to regulation 8C(1)(b)(x)] Costs payable during residency [refer to regulation 8C(1)(b)(xi)] Costs payable on departure [refer to regulation 8C(1)(b)(xii)] Owner's legal costs [refer to regulation 8C(1)(b)(ix)] Costs of renovation or reinstatement [refer to regulation 8C(1)(b)(xvii)] Resident's exit entitlement [refer to regulation 8C(1)(b)(xiii) and (xiv)] Maintenance of the resident's premises [refer to regulation 8C(1)(b)(xvi)] Village insurance [refer to regulation 8C(1)(b)(xv)] Any restrictions relating to the resident's premises [refer to regulation 8C(1)(b)(i)–(viii)] r. 8 -- 31 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 30 Authorised by the Chief Parliamentary Counsel The manager Costs payable during residency [refer to regulation 8C(2)(b)(iii)] Manager's legal costs [refer to regulation 8C(2)(b)(ii)] Adjustments to maintenance charges [refer to regulation 8C(2)(b)(v)] Use of maintenance charges [refer to regulation 8C(2)(b)(iv)] The repair and maintenance procedure [refer to regulation 8C(2)(b)(vi)] Consultation on changes to services [refer to regulation 8C(2)(b)(xiv)] Special levies [refer regulation 8C(2)(b)(vii)] Resident's exit entitlement [refer to regulation 8C(2)(b)(viii) and (ix)] Village insurance [refer to regulation 8C(2)(b)(x)] Manager's right of access to resident's premises [refer to regulation 8C(2)(b)(i)] Other Termination and amendment of the contract [refer to regulation 8C(1)(b)(xviii) and (xix) and (2)(b)(xi) and (xii)] The village by-laws [refer to regulation 8C(1)(b)(xx) and (2)(b)(xiii] OTHER TERMS—WHICH MUST NOT INCLUDE ANY TERM PROHIBITED BY THE RETIREMENT VILLAGES ACT 1986 OR REGULATIONS". ═══════════════ r. 8 -- 32 of 33 -- S.R. No. 171/2013 Retirement Villages Amendment (Contractual Arrangements) Regulations 2013 31 Authorised by the Chief Parliamentary Counsel ENDNOTES 1 Reg. 4: S.R. No. 99/2006 as amended by S.R. No. 52/2009. Endnotes -- 33 of 33 --