Allianz Australia Insurance Limited v Delor Vue Apartments CTS 39788 [2022] HCA 38
HIGH COURT OF AUSTRALIA
KIEFEL CJ,
GAGELER, EDELMAN, STEWARD AND GLEESON JJ
ALLIANZ AUSTRALIA INSURANCE LIMITED APPELLANT
AND
DELOR VUE APARTMENTS CTS 39788 RESPONDENT
Allianz Australia Insurance Limited v Delor Vue Apartments CTS 39788
[2022] HCA 38
Date of Hearing: 10 & 11 August 2022
Date of Judgment: 14 December 2022
S42/2022
ORDER
1. Appeal allowed with costs.
2. Set aside the orders of the Full Court of the Federal Court of Australia
made on 9 July 2021 and, in their place, order that:
(a) the appeal be allowed with costs; and
(b) the declarations and orders of the Federal Court of Australia
made on 24 July 2020 be set aside and, in their place, it be
ordered that proceeding NSD 2094 of 2018 be dismissed with
costs.
On appeal from the Federal Court of Australia
Representation
D A McLure SC and T O Prince for the appellant (instructed by Holman
Webb Lawyers Brisbane)
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2.
I M Jackman SC with M R Elliott SC and P Mann for the respondent
(instructed by LMI Legal)
Notice: This copy of the Court's Reasons for Judgment is subject to
formal revision prior to publication in the Commonwealth Law
Reports.
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CATCHWORDS
Allianz Australia Insurance Limited v Delor Vue Apartments CTS 39788
Insurance – Contract of insurance – Where insured body corporate knew that
apartment buildings had serious non-structural defects which it did not disclose to
insurer – Where cyclone caused substantial damage to apartment buildings and
exposed defects – Where insurer advised insured that it would provide indemnity
despite non-disclosure – Where extent of indemnity ambiguous – Where dispute
arose as to sequence of repair works and distribution of costs – Where insurer
proposed settlement on particular terms and advised that, if insured did not accept,
it would rely on s 28(3) of Insurance Contracts Act 1984 (Cth) and reduce liability
based on non-disclosure – Whether insurer bound by representation of indemnity
due to waiver, election or estoppel – Whether insurer failed to act with utmost good
faith.
Words and phrases – "completed exercise of a legal power", "detriment", "duty of
utmost good faith", "election", "election by affirmation", "estoppel",
"extinguishment of rights", "full satisfaction of alternative rights", "inconsistent
sets of rights", "indemnity", "irrevocable waiver", "non-disclosure", "policy of
insurance", "revocation", "waiver".
Insurance Contracts Act 1984 (Cth), ss 13, 14, 28(3).
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KIEFEL CJ, EDELMAN, STEWARD AND GLEESON JJ.
Introduction
1 A body corporate brings a claim for indemnity under an insurance policy
following damage to apartment buildings by a cyclone. The cyclone damage
exposes the existence of pre-existing defects in the apartment buildings which the
body corporate had not disclosed to the insurer. Some of those defects need to be
repaired concurrently with the cyclone damage. The insurer sends the body
corporate an email containing a gratuitous representation that the insurer will grant
indemnity despite its power to reduce its liability arising from the body corporate's
non-disclosure. But the email is ambiguous as to the extent of indemnity offered.
In particular, the insurer denies liability for defective materials and construction,
and requires the body corporate to pay for rectification repairs to the roof, with the
scope and costs of those works yet to be determined. The insurer also states that
the roof repairs will need to be carried out before internal damage repairs can
proceed.
2 Over the course of the next year, investigations by the insurer reveal further
pre-existing defects. A dispute eventually arises between the insurer and the body
corporate. After having incurred nearly $200,000 of costs, the insurer informs the
body corporate with greater precision about the extent of its offer to grant
indemnity for repairs and replacements, to an estimated cost of around
$918,709.90, with other repairs to be undertaken by the body corporate. The
insurer informs the body corporate that, unless the body corporate agrees to the
proposed terms within 21 days (later extended to more than three months), the
insurer will rely on its power not to pay anything due to the non-disclosure. The
body corporate refuses the offer. The insurer denies indemnity.
3 At trial, the body corporate argued that the insurer was bound by its
gratuitous representation that it would grant indemnity because the insurer: (i) had
irrevocably elected not to exercise its power to rely on the defence arising from
non-disclosure; (ii) had waived its right to rely on the defence arising from
non-disclosure; (iii) was estopped from resiling from its representation that it
would grant indemnity; and (iv) had failed to act with the utmost good faith. In the
Federal Court of Australia, the primary judge (Allsop CJ) upheld the body
corporate's claims on (ii), (iii), and (iv). A majority of the Full Court of the Federal
Court of Australia (McKerracher and Colvin JJ, Derrington J dissenting)
dismissed an appeal, finding that all four claims by the body corporate were
established.
4 The appeal to this Court should be allowed. In the law of contract there are
limited circumstances in which a gratuitous waiver of rights becomes irrevocable.
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Edelman J
Steward J
Gleeson J
2.
In this case, where the body corporate did not establish that it had suffered any
detriment in reliance upon the insurer's representation, none of those limited
circumstances is present. And the insurer did not breach its duty of utmost good
faith when, acting lawfully and honestly, it clarified the extent of its offer of
indemnity, but required that offer to be accepted for it to waive the defence based
on non-disclosure.
Background
5 The respondent, Delor Vue Apartments CTS 39788 ("Delor Vue"), is the
body corporate for a complex of 11 apartment buildings, each containing
approximately six residential lots. The apartment buildings are in Cannonvale in
north Queensland.
6 On 28 March 2017, Tropical Cyclone Debbie struck north Queensland. The
cyclone caused substantial damage to the Cannonvale apartment buildings.
Five days before the cyclone, Delor Vue had obtained a policy of insurance ("the
Policy") for public liability and property damage with the appellant, Allianz
Australia Insurance Ltd ("Allianz"). Allianz acted through its subsidiary
underwriting agency, Strata Community Insurance ("SCI"). Other than where the
communication referred to was specifically to or from SCI, these reasons generally
refer to Allianz rather than its agent, SCI.
7 Prior to its entry into the Policy, Delor Vue knew that the Cannonvale
apartment buildings had serious non-structural defects. The soffits and eaves were
badly constructed and badly affixed. A number of them had dislodged. They were
a danger to people and to property, although some steps had been taken to
ameliorate the danger and to plan for repairs. These defects were not disclosed to
Allianz by Delor Vue prior to its entry into the Policy.
8 Almost immediately after the cyclone, Delor Vue notified a claim under the
Policy. On 27 April 2017, following Delor Vue's provision of all relevant
documents to SCI, an officer of SCI sent an email to Delor Vue's insurance broker
referring to this non-disclosure and advising that SCI would need to investigate it
further before making a determination.
9 On 9 May 2017, an officer of SCI sent a further email to Delor Vue's
insurance broker referring to the non-disclosure and to a building inspection report
prepared for Delor Vue dated 1 April 2015 which had referred to the defects in the
soffit panels. The email also referred to a "more precise synopsis" of the issue in
an engineer inspection report dated 1 December 2016. SCI then said:
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Edelman J
Steward J
Gleeson J
3.
"Despite the non-disclosure issue which is present, [SCI] is pleased to
confirm that we will honour the claim and provide indemnity to [Delor
Vue], in line with all other relevant policy terms, conditions and
exclusions."
SCI described its decision as one to "grant indemnity" but said that there were
two categories of damage: "1. Defective materials and construction of the roof,
including but not limited to tie downs, rafters and timbers and soffit"; and
"2. Resultant damage including but not limited to internal water damage, fascia,
guttering and roof sheeting (for those buildings which lost roof sheeting only)".
SCI advised that it would cover the repair costs associated with the second
category, but not the first category. The language used by SCI was imprecise and
the parties ultimately disagreed on the scope of application of the second category.
In particular, there was a dispute about the meaning of the phrase "for those
buildings which lost roof sheeting only".
10 In the 9 May 2017 email, SCI also explained the further steps that were then
contemplated. Lawyers had been engaged to assist with potential recovery from
the original builder and developer, and an engineering report had been sought to
assist in relation to this recovery. SCI asked that Delor Vue cooperate with it to
ensure the best chance of recovery. SCI was also awaiting a scope of works for the
roof repairs which it said would be broken down into two parts: (i) the defective
repairs to be paid for by Delor Vue; and (ii) the resultant damage repairs to be paid
for by SCI. SCI explained that roof repairs would need to be carried out before
internal repairs for those buildings with roof damage or with water entering
through the roof.
11 The scope of the resultant damage for which Allianz, through SCI, had
undertaken to arrange repairs in the 9 May 2017 email was, and is, unclear. It
included damage to roof sheeting, but it was not clear whether it included damage
to roof sheeting where the damage was also the result of defective materials and
construction of the roof. It included internal water damage, fascia and guttering
damage, but it was not clear whether those items were included for all of the
buildings which suffered such damage or only those buildings which lost roof
sheeting.
12 On appeal to this Court, Allianz submitted that the 9 May 2017 email
expressly stated that "the roof repairs will need to be carried out first [by Delor],
before the internal resultant damage repairs can proceed". That submission is
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4.
contrary to the reasoning of a majority of the Full Court1 and is unsupported by
any ground of appeal. It also misrepresents the 9 May 2017 email. That email was
not suggesting that the roof repairs needed to be carried out first by Delor Vue. It
was making the much more mundane, and obvious, point that the roof repairs
needed to be undertaken first to ensure the buildings were watertight before
internal repairs could commence. The terms of the 9 May 2017 email left unclear
whether Allianz contemplated that it would be necessary for Delor Vue and Allianz
to reach agreement as to the roof repairs for which each would pay before those
repairs were undertaken.
13 During May 2017, the solicitors for Allianz, as the insurer of Delor Vue,
wrote to the Australian Securities and Investments Commission ("ASIC") noting
that there was a "strike off action in progress" for the corporation which was
responsible for building the Cannonvale apartment buildings and requesting that
ASIC defer the deregistration of the corporate builder. The solicitors for Allianz
also wrote to a director of the corporate builder, contemplating litigation on behalf
of Delor Vue against the corporate builder and advising the director that, if the
corporation were deregistered before Delor Vue's subrogated claim was finalised,
then Delor Vue would hold the director personally liable. In June and
October 2017, the solicitors for Allianz, on behalf of Delor Vue, wrote further
letters to the director of the corporate builder. The first letter expressed conditions
upon which Delor Vue would be prepared to allow the corporate builder to
deregister that were designed to preserve any claims Delor Vue had upon the
insurance policy held by the corporate builder. The second letter complained of
the corporate builder's deregistration and raised the prospect of an action by Delor
Vue to reinstate the registration of the corporate builder.
14 Both Allianz and Delor Vue retained engineers and builders to advise in
relation to the nature and cost of the repairs. Allianz then discovered that there
were more defects with the roof construction relating to the roof trusses, including
defects in the trusses themselves and the manner in which they had been tied down
to the building. The trusses were structurally inadequate and could not be salvaged.
The vast majority, but not all, of the defective trusses were undamaged by the
cyclone. Therefore, in addition to the two categories of repairs for damage to the
Cannonvale apartment buildings contemplated in the 9 May 2017 email, there was
a third category of repairs, outside the scope of that email. That category was
1 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 394-395 [15].
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5.
described by the majority in the Full Court as "remedial work to the roof in respect
of defects that had not yet manifested in any damage"2.
15 Since it was necessary for all the work to be commissioned at the same time,
Allianz and Delor Vue needed to agree on the sequence of work and the costs they
would each incur. But a dispute arose as to those matters. During 2017 and early
2018, no substantial contract for repair works was entered into, although
engineering and building reports were obtained and "make safe" repairs were
undertaken on the Cannonvale apartment buildings at Allianz's expense.
16 Part of the dispute concerned the defects in the roof trusses that Allianz had
discovered. Engineers retained by Delor Vue had produced a report that was not
as critical of the state of the roof trusses as the reports prepared by Allianz's
engineers. But, at that time, Delor Vue and its engineers had not been given the
report produced by Allianz's engineers. In August 2017, Delor Vue asserted to
Allianz that the roof trusses did not need to be replaced. But, after Delor Vue and
its engineers were provided with the report produced by Allianz's engineers, Delor
Vue obtained another report from its engineers. The conclusions of that second
report included: the roof trusses required extensive repairs, including significant
strengthening repairs in order to be certified; and the tie-down capacity of the roof
trusses was not sufficient to withstand the wind loads for the region.
17 On 18 January 2018, Delor Vue resolved to enter into and execute a loan
agreement for the maximum amount of $750,000 "for the purposes of defect
repairs to the building essential to permit the insurance repairs to be undertaken to
the building following Cyclone Debbie". But Delor Vue had been advised by SCI
as early as 22 June 2017 that "the costs involved in rectifying the defective related
items will be in the millions". At that time, SCI told Delor Vue that Delor Vue
would need to raise funds in order for the rectification works to proceed.
18 In February 2018, the body corporate manager for Delor Vue suggested an
option, said to be "considerably simpler and therefore less expensive", which
would involve fitting new trusses alongside the existing trusses. That option was
considered by Allianz's loss adjusters who concluded that "[t]here may be some
savings, but there will be additional difficulties and costs as the works will take
longer pushing the cost up". Ultimately, Allianz's loss adjusters concluded that it
was not "cost effective".
2 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 395 [17].
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6.
19 In March 2018, Allianz invited Delor Vue to renew its insurance policy for
12 months. The premium offered was an increase of about 50 per cent, namely
$128,830.05. And renewal was conditional upon works relating to the roof defects
being completed within six months of the renewal date. After some frustration,
Delor Vue ultimately renewed the policy for six months.
20 On 3 May 2018, Delor Vue's solicitors wrote to Allianz in what the primary
judge described as a "direct, and to a degree, combative (though not rude) tone"3.
The letter set out a number of complaints: the failure to provide documents; a lack
of transparency in the adjustment process; and delay. They said that the failure by
Allianz to state its position on indemnity "with any clarity" had caused delays in
the progression of the claim and in the repairs. Allegations were made that Allianz:
had breached its duty of good faith; might be in breach of contract; and might be
liable for damages.
21 On 28 May 2018, Allianz (through SCI) responded in detail to the letter
from Delor Vue's solicitors. Allianz set out the contents of its 9 May 2017 email
in full and noted that Delor Vue had described Allianz's position on indemnity as
"unclear". Amongst other things, Allianz reiterated the non-disclosure by Delor
Vue, proposed what it described as a "settlement", and made the following points:
1. All of the costs for rectifying defects were excluded by cl 1(d) of the Policy
which provided that Allianz would not pay for loss or damage caused by
non-rectification of a defect that Delor Vue was "aware of, or should
reasonably have been aware of".
2. Despite the non-disclosure by Delor Vue, Allianz would pay for the cost of
repairing: (i) internal damage to the Cannonvale apartment buildings from
the cyclone that had nothing to do with the pre-existing defects;
(ii) resultant damage for the one building which lost roof sheeting only –
being the second category of damage described in the 9 May 2017 email,
which Delor Vue did not agree was limited to one building only – despite
that damage arising from the defective materials and construction of the
roof; and (iii) damage to the roofs of the other buildings, but only where the
damage did not result from a pre-existing defect or the cost did not have to
be incurred in any event to rectify faulty work or materials.
3. Delor Vue must otherwise pay for and arrange the repair of pre-existing
defects. But Allianz would only "work with [Delor Vue] to rebuild, replace
3 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 161 [182].
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and/or repair the damage that is covered by the Policy" if Delor Vue
rebuilds, replaces or repairs the pre-existing defects by 23 September 2018,
under a building contract entered into by Delor Vue and approved by
Allianz.
4. Allianz's loss adjusters had quantified Allianz's costs of repair or
replacement arising from cyclone damage at $918,709.90 and Delor Vue's
costs of repair or replacement of pre-existing defects at $3,579,432.72.
5. If Delor Vue does not agree to proceed on the terms outlined within 21 days,
then Allianz's "offer in relation to indemnity will lapse" and Allianz will
not pay anything "pursuant to section 28 of the Insurance Contracts Act
1984 on the basis of [Delor Vue's] non-disclosure".
22 After requesting an extension of time for any acceptance of the offer, which
Allianz granted to 31 August 2018, Delor Vue's solicitors later responded.
Amongst other matters, Delor Vue denied that Allianz could reduce its liability by
reference to s 28 of the Insurance Contracts Act 1984 (Cth) due to principles
described as "election" or "waiver". The solicitors for Allianz replied, asserting
that its liability had been reduced to nil. By this time, Allianz had paid to Delor
Vue amounts totalling $192,471.74 for building repairs, compensation to unit
holders for loss of rent, alternative accommodation expenses, and professional
fees.
The decisions of the primary judge and the Full Court
23 In conclusions that were not challenged on appeal, the primary judge held
that: (i) the failure by Delor Vue to disclose the known defects in the buildings to
Allianz prior to entry into the Policy amounted to a breach of Delor Vue's duty of
disclosure under s 21(1)(b) of the Insurance Contracts Act; (ii) Allianz (through
its agent, SCI) would not have accepted the risk had the disclosure been made by
Delor Vue; and (iii) subject to any waiver, estoppel, or failure to act with the
utmost good faith, Allianz was entitled, under s 28(3) of the Insurance Contracts
Act, to reduce its liability to nil for the claim made by Delor Vue for property
damage consequent upon the cyclone.
24 The primary judge rejected the submission by Delor Vue that Allianz was
bound by an election not to rely upon the defence under s 28(3) of the Insurance
Contracts Act, but found that Allianz was unable to rely upon s 28(3) for reasons
of waiver, estoppel, and the duty of utmost good faith. The primary judge made
declarations to that effect. An injunction to "hold the insurer to its stated position"
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8.
arising from the breach of the duty of utmost good faith would have been ordered
but for the making of the declarations4.
25 A majority of the Full Court dismissed an appeal by Allianz. Although their
Honours refused to make an additional declaration, McKerracher and Colvin JJ
accepted Delor Vue's submissions on its notice of contention to the effect that
Allianz was bound by an election not to rely on the defence under s 28(3) of the
Insurance Contracts Act. The appeal was otherwise dismissed.
26 In dissent in the Full Court, Derrington J would have allowed the appeal.
His Honour considered that Allianz was not precluded from revoking its promise
by any doctrine of election, waiver, or estoppel and that Allianz had not failed to
act with the utmost good faith in revoking the waiver of its right to rely on the
defence under s 28(3) of the Insurance Contracts Act. For the reasons below,
Derrington J was correct.
The Insurance Contracts Act: ss 13, 14, 28
27 Sections 13, 14 and 28 of the Insurance Contracts Act relevantly provide as
follows:
"13 The duty of the utmost good faith
(1) A contract of insurance is a contract based on the utmost good
faith and there is implied in such a contract a provision
requiring each party to it to act towards the other party, in
respect of any matter arising under or in relation to it, with the
utmost good faith.
(2) A failure by a party to a contract of insurance to comply with
the provision implied in the contract by subsection (1) is a
breach of the requirements of this Act.
...
4 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 193 [349].
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14 Parties not to rely on provisions except in the utmost good faith
(1) If reliance by a party to a contract of insurance on a provision
of the contract would be to fail to act with the utmost good
faith, the party may not rely on the provision.
(2) Subsection (1) does not limit the operation of section 13.
...
28 General insurance
(1) This section applies where the person who became the insured
under a contract of general insurance upon the contract being
entered into:
(a) failed to comply with the duty of disclosure; or
(b) made a misrepresentation to the insurer before the
contract was entered into;
but does not apply where the insurer would have entered into
the contract, for the same premium and on the same terms and
conditions, even if the insured had not failed to comply with
the duty of disclosure or had not made the misrepresentation
before the contract was entered into.
(2) If the failure was fraudulent or the misrepresentation was
made fraudulently, the insurer may avoid the contract.
(3) If the insurer is not entitled to avoid the contract or, being
entitled to avoid the contract (whether under subsection (2) or
otherwise) has not done so, the liability of the insurer in
respect of a claim is reduced to the amount that would place
the insurer in a position in which the insurer would have been
if the failure had not occurred or the misrepresentation had
not been made."
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Allianz's waiver of the s 28(3) defence
The nature of an irrevocable waiver
28 It has been repeatedly said that "waiver" is a term that is used in many
different senses5. Perhaps the most common usage of waiver is to describe an
unequivocal decision by a party, communicated to the other party, not to insist
upon a right or not to exercise a power6.
29 By itself, a waiver of a right is rarely irrevocable. For that reason, it has
sometimes been said that the general rule concerning a waiver of a right, "in the
sense of an intimation of an intention not to enforce it", is that the mere act of
representing that a right has been waived is "of itself inoperative"7. Similarly, it
has been said that "the mere statement of an intention not to insist on a right is not
effectual unless made for consideration ... A mere waiver signifies nothing more
than an expression of intention not to insist upon the right"8. Perhaps more
accurately, the legal position is that although a waiver does have legal effect in that
"the waiver is binding on the waiving party, unless the waiver is effectively
retracted"9, the waiver can generally be revoked at any time with reasonable
notice10.
5 The Commonwealth v Verwayen (1990) 170 CLR 394 at 406, 422, 467; Mann v
Carnell (1999) 201 CLR 1 at 13 [28]; Agricultural and Rural Finance Pty Ltd v
Gardiner (2008) 238 CLR 570 at 587-588 [51]-[54]; Kammins Ballrooms Co Ltd v
Zenith Investments (Torquay) Ltd [1971] AC 850 at 882-883; Oliver Ashworth
(Holdings) Ltd v Ballard (Kent) Ltd [2000] Ch 12 at 28-29.
6 See Expense Reduction Analysts Group Pty Ltd v Armstrong Strategic Management
and Marketing Pty Ltd (2013) 250 CLR 303 at 315 [30]; Oliver Ashworth (Holdings)
Ltd v Ballard (Kent) Ltd [2000] Ch 12 at 29. See also Stoljar, "The Modification of
Contracts" (1957) 35 Canadian Bar Review 485 at 489-490.
7 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 257.
8 Mulcahy v Hoyne (1925) 36 CLR 41 at 50, quoting Stackhouse v Barnston (1805)
10 Ves 453 at 466 [32 ER 921 at 925].
9 Restatement of the Law of Liability Insurance §5, Comment h.
10 Stevens, "Not Waiving but Drowning", in Dyson, Goudkamp and Wilmot-Smith
(eds), Defences in Contract (2017) 125 at 126.
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30 Nevertheless, exceptions or "special cases"11 exist where a unilateral waiver
cannot be revoked. One exception is where the strength of the interest of finality
in litigation can sometimes mean that a waiver of particular rights related to
litigation is irrevocable. For instance, the waiver of legal professional privilege
will be irrevocable "where the actions of a party are plainly inconsistent with the
maintenance of the confidentiality which the privilege is intended to protect"12. A
similar approach, which also "depended upon considerations founded in the nature
of the adversarial litigious process" that are "not relevant to the identification of
the rights and obligations of parties to contracts"13, was taken in The
Commonwealth v Verwayen14 by Toohey J and Gaudron J. Their Honours
concluded that an undertaking not to plead a limitations defence had become
irrevocable. But, even then, that view did not command the support of a majority
of the Court. Brennan J, by contrast, considered that the "ordinary principles of
estoppel"15 applied to the waiver in that case so that it could be revoked at any time
before it had been relied upon to the detriment of the other party, or otherwise until
judgment was entered so that no amendment to the pleading was possible16.
31 Outside the context of litigation, and in the law of contract, the
circumstances in which a waiver cannot be revoked have always been exceptional.
If such circumstances were not both exceptional and justified they would
undermine other contractual rules, including those generally requiring that
variation of a contract be in the form of a deed or supported by consideration.
Hence, aside from circumstances where a legal right can no longer be enforced due
to entry into a deed, a fresh agreement for consideration, or expiry of a limitation
period, the general rule is that, despite a "mere naked promise ... not founded upon
11 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 257.
12 Expense Reduction Analysts Group Pty Ltd v Armstrong Strategic Management and
Marketing Pty Ltd (2013) 250 CLR 303 at 315 [30].
13 Agricultural and Rural Finance Pty Ltd v Gardiner (2008) 238 CLR 570 at 589-590
[60], 600 [89].
14 (1990) 170 CLR 394 at 472-473, 484-485.
15 (1990) 170 CLR 394 at 428.
16 (1990) 170 CLR 394 at 427-428.
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any consideration"17 not to enforce a legal right, the legal right may continue to be
enforced until it is fully satisfied18.
32 For the same reasons, the development of loose legal rules for an
irrevocable waiver would undermine formalities where they are required for
written contracts. Indeed, writing after the decision of Denning J in Central
London Property Trust Ltd v High Trees House Ltd19, Cheshire and Fifoot
observed that "in their efforts to circumvent this objection ... the courts have
excelled themselves in ingenuity, if not in wisdom"20.
33 Consistently with the stance of parties in previous litigation concerning
waiver in this Court21, Delor Vue properly did not, at any stage in this litigation,
submit that there was any independent doctrine precluding revocation of a waiver
based on concepts such as "unfairness"22 or based on any assertion of notions of
waiver peculiar to insurance contracts. Such submissions would require revision
of our understanding of basic principles of contract, even if confined to insurance
contracts. At the very least, such an approach should not be taken by a court
without argument. Delor Vue's submissions were more modest but, if accepted,
would nevertheless undermine the integrity of established contractual rules by
expanding the principles of election by affirmation, or extinguishment of rights, in
such a way as to make irrevocable a unilateral waiver of a defence to liability by a
party to a contract, outside the context of litigation.
17 Barns v Queensland National Bank Ltd (1906) 3 CLR 925 at 937, referring to
Williams v Stern (1879) 5 QBD 409.
18 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 257. See also The
Commonwealth v Verwayen (1990) 170 CLR 394 at 406; Seddon and Bigwood,
Cheshire and Fifoot Law of Contract, 11th Aust ed (2017) at 93-94 [2.29].
19 [1947] KB 130.
20 Cheshire and Fifoot, "Central London Property Trust Ltd v High Trees House Ltd"
(1947) 63 Law Quarterly Review 283 at 291.
21 Agricultural and Rural Finance Pty Ltd v Gardiner (2008) 238 CLR 570 at 585
[46].
22 But compare Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788
(2021) 287 FCR 388 at 409-410 [96], [98]-[99], 413-414 [122].
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The waiver and its revocation by Allianz
34 As described above, the extent to which Allianz undertook to grant
indemnity in the 9 May 2017 email was ambiguous. Allianz undertook in the email
to cover the costs associated with "[r]esultant damage including but not limited to
internal water damage, fascia, guttering and roof sheeting (for those buildings
which lost roof sheeting only)" but not for the overlapping category of "[d]efective
materials and construction of the roof". Nevertheless, Allianz made no submission
in this Court that the ambiguities in its 9 May 2017 email, and the lack of any
reference to s 28(3) of the Insurance Contracts Act, precluded an interpretation of
that email as containing an unequivocal waiver of Allianz's defence under
s 28(3)23.
35 Putting aside its ambiguities, and on the assumption that the 9 May 2017
email contained a waiver of Allianz's defence under s 28(3), Allianz did not
express the extent of the defence that would otherwise have applied. It did not
express in the 9 May 2017 email, and could not have been certain of, the extent to
which it would have been entitled under s 28(3) to reduce its liability in respect of
Delor Vue's claim.
36 Although the primary judge made a carefully worded declaration that
Allianz was entitled to a remedy that would reduce its liability to nil "for the claim
made consequent on damage caused to [Delor Vue's] property", this did not mean
that Allianz was free from all liability to Delor Vue. Assuming that Allianz was
entitled to reduce its liability under s 28(3) on the basis that it would not have
issued any policy if the disclosure had been made24, it may be that the "amount
which would place the insurer in the position it would have been in" but for the
non-disclosure would have required Allianz to have refunded to Delor Vue all
premiums paid by Delor Vue25.
37 It is not entirely accurate to describe the waiver by Allianz as having been
revoked by Allianz's letter to Delor Vue's solicitors on 28 May 2018. In that letter,
23 Compare Immer (No 145) Pty Ltd v Uniting Church in Australia Property Trust
(NSW) (1993) 182 CLR 26 at 39.
24 Twenty-First Maylux Pty Ltd v Mercantile Mutual Insurance (Australia) Ltd [1990]
VR 919 at 927-928. Compare Advance (NSW) Insurance Agencies Pty Ltd v
Matthews (1989) 166 CLR 606 at 621-622.
25 See Australian Law Reform Commission, Insurance Contracts, Report No 20
(1982) at 284.
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Allianz undertook to grant indemnity, subject to conditions, for estimated costs of
$918,709.90. The only sense in which Allianz could be said to have "revoked" its
waiver on 28 May 2018 was that the continued operation of the waiver was made
conditional upon acceptance of terms, in order to resolve the dispute between the
parties, within a reasonable time (21 days, later extended to more than
three months). It is only in that sense that the waiver can be described as having
been revoked.
Election by affirmation
38 In the law of contract, a party can act in a manner that affirms the existence
of a contractual right or rights, by exercising what is commonly described as an
election between inconsistent sets of rights26. The usual reference to the sets of
rights includes all claim rights, privileges, powers, and immunities27.
39 Although many of the older cases of election by affirmation (including in
this Court28) described the principle as one of "waiver", and although it might be
possible to express modern cases involving affirmation of a contract in terms of
irrevocable waiver of a power to terminate the contract, the language of "waiver"
can distract in this area. As three members of this Court observed in Agricultural
and Rural Finance Pty Ltd v Gardiner29, the "[c]ircumstances in which there is an
election between inconsistent rights are radically different from some others in
which there is said to be a waiver of rights". In the law of contract, the better
description of this doctrine is election by affirmation30.
40 The majority of the Full Court in this case, and Delor Vue's submissions in
this Court, sought to expand the application of this doctrine of election by
26 See, eg, Agricultural and Rural Finance Pty Ltd v Gardiner (2008) 238 CLR 570 at
589 [58].
27 Handley, Estoppel by Conduct and Election, 2nd ed (2016) at 241 [13-035], 253
[14-001].
28 Craine v Colonial Mutual Fire Insurance Co Ltd (1920) 28 CLR 305 at 326, relied
on in Grundt v Great Boulder Pty Gold Mines Ltd (1937) 59 CLR 641 at 658;
Owendale Pty Ltd v Anthony (1967) 117 CLR 539 at 556-557.
29 (2008) 238 CLR 570 at 589 [60]. See also at 588 [56].
30 See Elder's Trustee and Executor Co Ltd v Commonwealth Homes and Investment
Co Ltd (1941) 65 CLR 603 at 616-618; Sargent v ASL Developments Ltd (1974) 131
CLR 634 at 644, 647-649.
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affirmation in order to create a new principle that would make irrevocable the
waiver by Allianz of the defence under s 28(3) of the Insurance Contracts Act. As
the majority in the Full Court expressed the point, the doctrine of election would
be applied to require an insurer "not to adopt inconsistent positions under the same
policy of insurance in circumstances where one of those positions was consistent
only with accepting liability under the policy and the other position was consistent
only with denying liability"31. In short, an insurer can never revoke a waiver of a
statutory defence that would permit the insurer to reduce its liability under a
contract of insurance.
The historical origins of election by affirmation
41 Historically, an election by affirmation of a contractual term arose in
circumstances in which the performance of an obligation by one party was seen as
a condition precedent to the existence of an obligation of the other party32. As
Denning MR explained, "[u]nder the old forms of pleading, a plaintiff had to aver
and prove that [they] had performed all conditions precedent or that [they were]
ready and willing to perform them"33. If the condition precedent failed, the
counterparty could, nevertheless, affirm the corresponding obligation.
42 One example was where a tenant breached a leasehold covenant that was a
condition precedent to the landlord's obligation to afford quiet possession. The
landlord could nevertheless affirm the obligation to ensure quiet possession by
accepting rent with knowledge of the circumstances amounting to the breach of
the condition precedent: it was "a contradiction in terms" to treat a person as a
tenant and also as a trespasser34.
43 Another example was where the price payable under a contract of sale was
conditional upon an obligation to be fulfilled by the seller, such as the delivery of
the promised goods, but the obligation was not fulfilled because the goods were
seriously defective. The performance of the obligation substantially in the manner
31 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 412 [112].
32 Hurst v Bryk [2002] 1 AC 185 at 193. See also Wilmot-Smith, "Termination after
Breach" (2018) 134 Law Quarterly Review 307 at 307-308.
33 Cehave NV v Bremer Handelsgesellschaft mbH (The Hansa Nord) [1976] QB 44 at
57. See also Pordage v Cole (1669) 1 Wms Saund 319 at 320 [85 ER 449 at 452].
34 Finch v Underwood (1876) 2 Ch D 310 at 316.
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promised by the seller was seen as "a condition precedent to [the seller's] right of
action" for the price and hence a "condition precedent to the purchaser's liability"35.
But if the buyer chose to keep the defective goods, the buyer's obligation would be
affirmed, and it was said that the buyer had "waive[d] the condition" by accepting
the goods36. The rationale was that the buyer could not act inconsistently by
purporting to keep both the goods and the price: "you cannot have the egg and the
halfpenny too"37.
44 The use of "waiver" in these older cases has the potential to mislead. In the
example of acceptance of defective goods, the legal effect of any election was not
to waive the seller's obligation to deliver the goods as promised. An action for
damages could still be brought by the buyer for breach of that obligation by the
seller.
45 The language of "waiver" in these older cases did, however, direct attention
to the revocability of the "waiving" party's position where an inconsistency had
not arisen by the affirmation. In Panoutsos v Raymond Hadley Corporation of New
York38, a seller continued to ship flour under a contract that was divided into
separate shipments, despite the buyer's failure to comply with a condition
precedent to delivery, namely obtaining a confirmed bankers' credit. The seller
later sought to revoke that "waiver" of the condition precedent for future deliveries
of flour. The seller was unable to revoke the "waiver", but only because reasonable
notice had not been given. As Viscount Reading CJ said in the leading judgment
in the Court of Appeal, when the sellers "intended to change [their] position it was
incumbent on them to give reasonable notice of that intention to the buyer so as to
enable him to comply with the condition which up to that time had been waived"39.
46 By contrast, an approach of irrevocable election by affirmation following
failure of a condition precedent was taken in relation to conditions in some
contracts of insurance. Hence, in 1911 it was said that in "policies of insurance
35 Wallis, Son & Wells v Pratt & Haynes [1910] 2 KB 1003 at 1017-1018. See also
Behn v Burness (1863) 3 B & S 751 at 759 [122 ER 281 at 284]; Bentsen v Taylor,
Sons & Co [No 2] [1893] 2 QB 274 at 279, 280-281, 284.
36 Sale of Goods Act 1893 (56 & 57 Vict c 71), s 11. See English, "The Nature of
'Promissory Conditions'" (2021) 137 Law Quarterly Review 630 at 637-638.
37 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 257.
38 [1917] 2 KB 473.
39 [1917] 2 KB 473 at 478.
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against fire it is commonly stipulated that the assured shall give notice and deliver
particulars of the loss within a limited time, as a condition precedent to [the
assured's] claim on the policy"40. There was "no reason why [the insurer] may not
waive or extend the time"41. As will be seen below, the decision of this Court in
Craine v Colonial Mutual Fire Insurance Co Ltd42, which was also expressed in
the language of "waiver", might best be explained on the basis of this historical
approach to the doctrine of election by affirmation, namely the circumstances in
which an irrevocable election by affirmation will have occurred after the failure of
a condition precedent. But there may be doubt as to whether that interpretation
would cohere with the common law in its modern state, and there are large
questions concerning whether this historical approach of liberal recognition of
irrevocable affirmation following failure of any condition precedent should apply
generally today, other than where it has been impliedly preserved by statute43.
47 If a contractual term is today properly interpreted as a condition precedent
to counter-performance, it is strongly arguable that upon the failure of such a
condition precedent a party's decision to affirm its obligation of
counter-performance will generally only be irrevocable after detrimental reliance
by the other party44. Hence, in Gardiner45, Gummow, Hayne and Kiefel JJ, with
whom Heydon J agreed, said that the older decision in Panoutsos "may be better
identified as one of estoppel". This echoed the view expressed more than half a
century ago by Cheshire and Fifoot who, after discussing Panoutsos, described
40 Randall, Leake's Law of Contracts, 6th ed (1911) at 466. See London Guarantie Co
v Fearnley (1880) 5 App Cas 911 at 915-916; Hiddle v National Fire and Marine
Insurance Co of New Zealand [1896] AC 372 at 373.
41 Porter, The Laws of Insurance, 5th ed (1908) at 218.
42 (1920) 28 CLR 305.
43 See Bank of Nova Scotia v Hellenic Mutual War Risks Association (Bermuda) Ltd
[1992] 1 AC 233 at 262-263, discussing Marine Insurance Act 1906 (UK), ss 33 and
34.
44 See Kosmar Villa Holidays plc v Trustees of Syndicate 1243 [2008] 2 All ER
(Comm) 14 at 34-35 [65]-[66].
45 (2008) 238 CLR 570 at 597 [84].
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estoppel in comparison with common law "waiver" as "a simpler and more
satisfactory doctrine"46.
The modern approach to election by affirmation
48 The historical approach to election by affirmation treated the most
important contractual obligations of one party as conditions precedent to the
obligation of the other party to perform corresponding obligations. If the condition
precedent failed, then the corresponding obligation would also fail unless the
counterparty "waived" the condition precedent to performance by acting in a
manner that affirmed their corresponding obligation. During the twentieth century,
that analysis, sometimes strained in the treatment of terms as conditions precedent,
generally gave way to an approach which treated a serious breach of contract – a
breach that undermines the "root" or basis of the contractual undertakings – as
giving rise to a legal power for the innocent party to terminate the entirety of the
contract for the future47.
49 With the modern approach to termination of contract, the doctrine of
election by affirmation came to be applied consistently to instances in which the
innocent party elected not to exercise a power to forfeit a lease or to terminate a
contract. Hence, if a tenant breached a covenant in a lease entitling the landlord to
forfeiture and re-entry, but the landlord, with knowledge of all the circumstances,
elected to affirm the lease by a communicated act such as the acceptance of rent,
this was an "unequivocal recognition of the continued existence of the lease" which
would "amount to a waiver of that [power]" to forfeit the lease48. The landlord was
treated as having a power, by conduct, to "elect to affirm the lease"49.
46 Cheshire and Fifoot, "Central London Property Trust Ltd v High Trees House Ltd"
(1947) 63 Law Quarterly Review 283 at 300.
47 McDonald v Dennys Lascelles Ltd (1933) 48 CLR 457 at 469-470, 476-477;
Automatic Fire Sprinklers Pty Ltd v Watson (1946) 72 CLR 435 at 454; Sargent v
ASL Developments Ltd (1974) 131 CLR 634 at 642; Progressive Mailing House Pty
Ltd v Tabali Pty Ltd (1985) 157 CLR 17 at 31; Byrne v Australian Airlines Ltd
(1995) 185 CLR 410 at 427; Re Dingjan; Ex parte Wagner (1995) 183 CLR 323 at
341; Koompahtoo Local Aboriginal Land Council v Sanpine Pty Ltd (2007) 233
CLR 115 at 135-140 [43]-[56].
48 Owendale Pty Ltd v Anthony (1967) 117 CLR 539 at 556-557.
49 Sargent v ASL Developments Ltd (1974) 131 CLR 634 at 657.
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50 The same is true of election to affirm any contract. In Sargent v ASL
Developments Ltd50, Stephen J (with whom McTiernan A-CJ agreed) applied the
same principle to a party who had a power to terminate a contract but "cho[se]
instead to keep the contract on foot and sue for damages rather than [terminate] for
breach". The election to affirm the contract kept extant the set of contractual rights
which were necessarily and immediately inconsistent with those that would arise
upon termination of the contract. The inconsistent rights that would arise upon
termination of the contract, such as loss of bargain damages, were lost. As
Stephen J explained, the doctrine of election only applies where the nature of the
sets of rights is such that "neither one may be enjoyed without the extinction of the
other"51. Even then, however, an election to affirm will only be an irrevocable
waiver of the power to terminate where the election was made with knowledge of
the circumstances giving rise to the alternative, inconsistent set of rights52.
51 This doctrine of election by affirmation of a contract has been recognised
by decisions, including in this Court, for almost a century. The dominant rationale
is that the "the mere fact of intimating [a] choice" in relation to these alternative
rights makes it "inevitable, or necessary in the interests of justice, that the choice,
when once made, should be irrevocable"53. In other words, the choice between
maintaining one right or set of rights and extinguishing an alternative, immediately
inconsistent right or set of rights54 is one that must be irrevocable "because [the
sets of rights] are inconsistent [so that] neither one may be enjoyed without the
extinction of the other and that extinction confers upon the elector the benefit of
50 (1974) 131 CLR 634 at 642.
51 (1974) 131 CLR 634 at 641.
52 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 259; Sargent v ASL
Developments Ltd (1974) 131 CLR 634 at 645, 649, 658; Khoury v Government
Insurance Office (NSW) (1984) 165 CLR 622 at 633-634; Immer (No 145) Pty Ltd
v Uniting Church in Australia Property Trust (NSW) (1993) 182 CLR 26 at 42-43.
53 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 257-258. See also Sargent v
ASL Developments Ltd (1974) 131 CLR 634 at 647; Kammins Ballrooms Co Ltd v
Zenith Investments (Torquay) Ltd [1971] AC 850 at 883.
54 See, eg, Agricultural and Rural Finance Pty Ltd v Gardiner (2008) 238 CLR 570 at
589 [58].
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enjoying the other"55. The very nature of the states of legal existence and
non-existence of a contract is that both states cannot subsist, like Schrödinger's cat,
at the same time.
52 The dominant rationale is not without difficulty56. It fails to explain the
necessity for knowledge of the circumstances giving rise to a power to terminate
before an election by affirmation will be irrevocable. There may also be difficulty
in identifying the alternative, inconsistent set of rights to the affirmed contractual
rights because the absence of contractual rights is not itself a set of rights. There is
an inconsistency in continuing the legal "positions" (namely the existence and
non-existence of a contract) but there are not two separate sets of rights. This
difficulty is not fully resolved even in the careful refinement by the
Hon K R Handley KC, who said that the "election does not involve a choice
between two sets of rights which presently co-exist but between an existing set of
rights and a new set which does not yet exist"57. Apart from possible secondary
rights such as loss of bargain damages, it is difficult to identify a new set of rights
that would exist following termination of a contract.
53 These difficulties in justification, combined with the difficulty in finding "a
case where an irrevocable election to affirm was found in the absence of facts
supporting a promissory estoppel", have led one author to suggest replacement of
the doctrine of election with the doctrine of estoppel58. Such a step may be too
large for the common law now to take, requiring a party to prove detriment to
establish irrevocable election by affirmation of the other party59. But the common
law certainly should not take the opposite step of vastly expanding the operation
of election by affirmation in the manner submitted by Delor Vue.
55 Sargent v ASL Developments Ltd (1974) 131 CLR 634 at 641. See also The
Commonwealth v Verwayen (1990) 170 CLR 394 at 423; Immer (No 145) Pty Ltd v
Uniting Church in Australia Property Trust (NSW) (1993) 182 CLR 26 at 42.
56 Compare BP Exploration Co (Libya) Ltd v Hunt [No 2] [1979] 1 WLR 783 at 811:
a "need for finality in commercial transactions".
57 Handley, Estoppel by Conduct and Election, 2nd ed (2016) at 255.
58 Liu, "Rethinking Election: A General Theory" (2013) 35 Sydney Law Review 599 at
618-619.
59 Compare Sargent v ASL Developments Ltd (1974) 131 CLR 634 at 646-647; The
Commonwealth v Verwayen (1990) 170 CLR 394 at 423.
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Election by affirmation cannot be applied to Allianz's waiver
54 By its proposed notice of contention in this Court, Delor Vue sought leave
to support the conclusion of the majority of the Full Court on the basis that
Allianz's representation that it would not rely on s 28(3) of the Insurance Contracts
Act was a choice between alternative and inconsistent sets of rights. Delor Vue
should be given leave to file its notice of contention but its submission that the
doctrine of election by affirmation applied to make Allianz's waiver irrevocable is,
nevertheless, unsustainable.
55 As to the historical application of election by affirmation, s 28(3) does not
operate to make disclosure by the insured a condition precedent to any obligation
of the insurer. Different views about the operation of s 28(3) have been
expressed60. On one view, s 28(3) operates on the basis of the existence of an
insurance policy by reference to the additional premium that would have been
charged if there had been full disclosure61. On another view, s 28(3) can operate
on the basis that the insurer would not have accepted the policy at all, so that
liability may be reduced as low as the amount of the premium paid62. On either
view, however, s 28(3) operates only as a defence to reduce the amount of the
insurer's liability by reference to a counterfactual assumption. It does not operate
as a condition precedent, extinguishing a corresponding contractual obligation. It
is therefore unnecessary to consider whether, in the modern law, a waiver of a
condition precedent is irrevocable without detrimental reliance63.
56 As to the modern approach to election by affirmation, s 28(3) does not give
the insurer any power to elect to affirm the contract rather than to avoid or
terminate its contractual obligations. There is no sense in which a decision by an
insurer to waive the defence under s 28(3) involves an election between alternative
60 See Unity Insurance Brokers Pty Ltd v Rocco Pezzano Pty Ltd (1998) 192 CLR 603
at 621 [47].
61 Advance (NSW) Insurance Agencies Pty Ltd v Matthews (1989) 166 CLR 606 at
622.
62 Twenty-First Maylux Pty Ltd v Mercantile Mutual Insurance (Australia) Ltd [1990]
VR 919 at 927-928. See Australian Law Reform Commission, Insurance Contracts,
Report No 20 (1982) at 284.
63 See, eg, Kosmar Villa Holidays plc v Trustees of Syndicate 1243 [2008] 2 All ER
(Comm) 14 at 36-37 [70]; Lexington Insurance Co v Multinacional de Seguros SA
[2009] 1 All ER (Comm) 35 at 47-51 [50]-[68].
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and inconsistent sets of rights (or even an immediate inconsistency between
continuing legal positions). With or without waiver, the insurance contract remains
on foot and reliance on the defence under s 28(3) is not immediately inconsistent
with any of the contractual rights. In its operation in relation to rights, s 28(3)
stands in stark contrast with s 28(2), which is a statutory recognition of the power
of an insurer to avoid a contract from its inception64 for a fraudulent non-disclosure
or a fraudulent misrepresentation. An insurer that elects to waive the power under
s 28(2) elects to affirm the set of continuing rights under the relevant contract of
insurance rather than to exercise the immediately inconsistent power to avoid the
contract from inception.
57 Indeed, the submissions of Delor Vue and the decision of the majority of
the Full Court to the contrary are directly inconsistent with the reasoning and
unanimous result in this Court in Gardiner65. Although numerous facts were
disputed in that case, Gummow, Hayne and Kiefel JJ proceeded on the assumption
that a lender and an indemnifier had represented to an indemnified party that the
indemnity "remained effective and enforceable, despite past defaults"66. The
defaults concerned failures to make punctual performance under separate
agreements with the lender. Despite that representation, their Honours said that
"there was no election between inconsistent rights" and that to hold the lender and
indemnifier to the representation would "supplant accepted principles governing
whether an estoppel is established and whether a contract has been varied"67.
58 The submission of Delor Vue that Allianz had irrevocably elected not to
rely on the defence under s 28(3) can be aptly expressed in the words of Rix LJ in
Kosmar Villa Holidays plc v Trustees of Syndicate 124368 as a submission that
"goes far wider than the doctrine of election has ever been previously explained or
applied":
"While a contract is in operation, it is important to know, in circumstances
where it lies in the choice of a party, whether the contract lives or dies (or
at least whether purported performance under it, such as a delivery of goods,
is accepted or not); and, whether the option is for life or death, acceptance
64 See Insurance Contracts Act 1984 (Cth), s 11(1) definition of "avoid".
65 (2008) 238 CLR 570.
66 (2008) 238 CLR 570 at 601 [95].
67 (2008) 238 CLR 570 at 601 [95]-[96].
68 [2008] 2 All ER (Comm) 14 at 35 [66].
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or rejection, the choice is unilateral and irrevocable. But when it is merely
a defence to a claim that is in question, there would not seem to be the same
necessity to choose timeously and irrevocably between reliance or not on
the defence in question."
Extinguishment of rights
Completed exercise of a legal power or full satisfaction of all alternative rights
59 The primary judge and the majority of the Full Court concluded that, in the
alternative to "election", Allianz's waiver of the defence under s 28(3) was
irrevocable due to the operation of the general rules of "waiver". In this Court,
Delor Vue repeated a submission, which was accepted by the majority of the Full
Court, that there are cases of irrevocable waiver not falling within the doctrines of
"election" or estoppel. That submission should be accepted. In particular, there are
two relevant categories in which a person's rights are extinguished as a result of
their conduct, which have sometimes been referred to as "waiver"69 or as
"election"70, but which involve different principles71.
60 One category is where a person completes the exercise of a legal power to
extinguish a right or set of rights, such as a power to terminate a contract for the
future or to rescind a contract from the beginning. Lord Goff described this as the
"abandonment of a right", contrasting it with "forbearance from exercising a
right"72. The second category is where a person takes a course of action that is
inconsistent with the continued existence of the right or set of rights and the person
pursues that course of action until all alternative rights arising from the course of
action are wholly satisfied. An accurate description of both of these categories is
extinguishment of rights.
69 Price v Dyer (1810) 17 Ves 356 at 364 [34 ER 137 at 140]; Mulcahy v Hoyne (1925)
36 CLR 41 at 53; Agricultural and Rural Finance Pty Ltd v Gardiner (2008) 238
CLR 570 at 587 [52].
70 See O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 260-261: "frequently
referred to as an instance of the principle of election".
71 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 261; Delta Petroleum
(Caribbean) Ltd v British Virgin Islands Electricity Corpn [2021] 1 WLR 5741 at
5748 [21].
72 Motor Oil Hellas (Corinth) Refineries SA v Shipping Corporation of India (The
"Kanchenjunga") [1990] 1 Lloyd's Rep 391 at 397-398.
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61 Where a party exercises a power to terminate a contract, and fulfils the
requirements for termination, the effect is to extinguish all, or nearly all73, of the
contractual rights and obligations for the future74. And where a party exercises a
power to rescind a contract from the beginning for fraud or misrepresentation or
any other vitiating factor, and the requirements for rescission are satisfied
(including obtaining a court order where necessary75), the effect is to extinguish a
right or set of rights for both the future and the past76.
62 Alternatively, a party can extinguish rights by taking a course of action,
with knowledge of all relevant circumstances, such that an alternative set of rights
is fully satisfied. Full satisfaction of all of the alternative rights is essential. An
example is the decision of the Supreme Court of New South Wales (Full Court) in
O'Connor v S P Bray Ltd77. In that case it was held that by exercising all of his
rights under the Workers' Compensation Act 1926 (NSW), including by litigation,
such that all entitlements under that Act had been satisfied, the plaintiff no longer
had a right to common law damages. The plaintiff had "obtained such satisfaction
of one of his alternative rights as [to make] the other no longer available"78.
Importantly, it was not sufficient to extinguish the alternative right to common law
damages that the plaintiff had taken steps towards obtaining compensation, and
indeed had obtained some compensation, under the Workers' Compensation Act79.
It was necessary that the statutory rights were fully satisfied before the alternative
common law rights were extinguished.
73 See, eg, Port Jackson Stevedoring Pty Ltd v Salmond & Spraggon (Aust) Pty Ltd
(1980) 144 CLR 300 at 306-307; Codelfa Construction Pty Ltd v State Rail
Authority of NSW (1982) 149 CLR 337 at 365; Prince Jefri Bolkiah v KPMG (a firm)
[1999] 2 AC 222 at 235.
74 Sargent v ASL Developments Ltd (1974) 131 CLR 634 at 642.
75 Alati v Kruger (1955) 94 CLR 216 at 223-224. Cf O'Sullivan, Elliott and
Zakrzewski, The Law of Rescission, 2nd ed (2014) at 263 [11.109].
76 Abram Steamship Co v Westville Shipping Co [1923] AC 773 at 781; O'Connor v S
P Bray Ltd (1936) 36 SR (NSW) 248 at 261.
77 (1936) 36 SR (NSW) 248 at 265.
78 (1936) 36 SR (NSW) 248 at 264.
79 (1936) 36 SR (NSW) 248 at 264-265, referring to Harbon v Geddes (1935) 53 CLR
33.
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63 The decision in O'Connor was overturned in this Court, but the requirement
of full satisfaction was endorsed by Starke J and Dixon J80. Indeed, despite having
obtained "complete discharge of all liability subsisting under the Act" which would
otherwise have led to the exhaustion of "one of the two sets of rights", the
alternative, inconsistent rights at common law were nevertheless not extinguished
because the jury's verdict assumed that the plaintiff did not have knowledge of
those alternative rights81.
64 Another example of the requirement for complete satisfaction of alternative
rights before a right will be extinguished is the set of rules concerning "election"
between inconsistent remedies, such as compensatory damages and disgorgement
of profits82 or compensatory damages and restitutionary damages83. A plaintiff can
take numerous steps consistent only with the choice of one remedy and not the
other, but the election will generally only be irrevocable after one remedy is fully
satisfied by the entry of judgment84. In all these instances85, as Jordan CJ explained
in O'Connor86:
"one of the alternative rights must have been satisfied. Merely to take some
step towards obtaining the benefit of one of them is not necessarily
irrevocable if the step stops short of obtaining satisfaction. One may be
permitted to change one's mind".
80 O'Connor v S P Bray Ltd (1937) 56 CLR 464 at 474, 476.
81 O'Connor v S P Bray Ltd (1937) 56 CLR 464 at 476-477. See also at 489-490.
82 Agricultural and Rural Finance Pty Ltd v Gardiner (2008) 238 CLR 570 at 588
[56].
83 United Australia Ltd v Barclays Bank Ltd [1941] AC 1 at 18, 30, 34. See Wright,
"United Australia Ltd v Barclays Bank Ltd" (1941) 57 Law Quarterly Review 184
at 189.
84 Warman International Ltd v Dwyer (1995) 182 CLR 544 at 569-570; Tang Man Sit
v Capacious Investments Ltd [1996] AC 514 at 521-522.
85 See Fullers' Theatres Ltd v Musgrove (1923) 31 CLR 524 at 546-547; O'Connor v
S P Bray Ltd (1936) 36 SR (NSW) 248 at 258.
86 (1936) 36 SR (NSW) 248 at 257.
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The vast expansion proposed by Delor Vue
65 Putting to one side questions of knowledge, in the two categories above, a
person's rights are extinguished as a consequence of either the completed exercise
of a power to extinguish the rights, or the full satisfaction of alternative and
inconsistent rights. Delor Vue sought to create a novel third category where a
person's rights are extinguished by the person merely taking steps which clearly
evidence a choice between two inconsistent courses of action. Delor Vue submitted
that Allianz's unilateral waiver of the defence under s 28(3) became irrevocable,
extinguishing the defence, by actions that not only fell far short of full satisfaction
of alternative rights, but which involved no more than Allianz taking steps that
were not necessarily inconsistent with, or alternative to, reliance on the defence.
66 Delor Vue relied upon the following actions of Allianz, taken after Allianz's
waiver of the s 28(3) defence in the 9 May 2017 email: (i) asserting contractual
rights to take subrogated action against the builder; (ii) asserting contractual rights
to access the property; and (iii) asserting contractual rights to control repair work.
But without the waiver in Allianz's email on 9 May 2017, none of those actions
was necessarily inconsistent with Allianz maintaining a defence under s 28(3).
Those actions could have been consistent with Allianz maintaining a defence under
s 28(3) that extended only to a partial reduction of its liability to grant an
indemnity. Indeed, as the majority of the Full Court recognised, at the time of
taking those actions Allianz could not have been certain of the extent of its
entitlement to reduce its liability under s 28(3)87. The actions upon which Delor
Vue relied are no more than actions consistent with, but not necessarily conclusive
of, Allianz maintaining a continued intention to waive the defence under s 28(3).
67 In any event, Delor Vue's submission, and the approach of the majority of
the Full Court – that taking a course of action that is inconsistent with a right can
extinguish the right – is in direct conflict with long-standing authority that requires
the completed exercise of a power to extinguish rights or full satisfaction of
alternative rights before a right or set of rights is extinguished. Delor Vue relied
on the statement by Lord Blackburn in Scarf v Jardine88 that where a person "has
an option to choose one or other of two inconsistent things", the choice between
them "cannot be retracted, it is final and cannot be altered". But, as Jordan CJ
87 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 439 [242].
88 (1882) 7 App Cas 345 at 360.
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explained in O'Connor89, that "sweeping dicta" of Lord Blackburn "cannot be
supported as a general proposition".
68 The only authority in the last century that Delor Vue could point to in
support of an expanded principle of extinguishment of rights was the judgment of
Isaacs J in Craine90. Due to the considerable attention and emphasis placed upon
this decision by the parties, it is necessary to consider that case in some detail. Two
points must be made. First, although the basis for the decision is not entirely clear,
its force today derives from its consistency with the fabric of modern decisions.
Unsurprisingly, it has been understood by this Court in light of the modern
approach to termination of contracts. Secondly, on any interpretation of the
decision, it does not assist Delor Vue.
The decision in Craine
69 In the primary appeal considered by the Court, Mr Craine held a policy of
insurance with Colonial Mutual Fire Insurance Co Ltd that provided for fire
insurance in respect of motor cars. Clause 11 of the policy required written notice
forthwith upon the occurrence of loss or damage and written notification of a claim
within 15 days of the loss or damage, and provided that "[n]o amount shall be
payable under this policy unless the terms of this condition have been complied
with". Clause 19 prohibited the waiver of this requirement other than by writing
endorsed on the policy document.
70 A fire occurred in Mr Craine's premises on 30 September 1917 in
circumstances that fell within the policy. It was admitted that the time for providing
written notification of the claim had been extended until noon on 26 October 1917.
But, contrary to the strict terms of cl 11, Mr Craine only provided written
notification of the claim at 3 pm on 26 October 1917. The insurer, by its agent,
wrote to Mr Craine pointing out the non-compliance but requesting further
information about the claim and indicating an intention to sell or dispose of all
salvage stock that was the subject of the general claim, except the specifically
insured motor cars. In the meantime, the insurer had already taken possession of
Mr Craine's premises and all the property in the building. The trial judge found
that the insurer subjected Mr Craine to "a great deal of inconvenience, delay,
89 (1936) 36 SR (NSW) 248 at 258-259.
90 (1920) 28 CLR 305.
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business trouble and loss"91. After four months, the insurer gave up possession,
having completed its salvage operations.
71 At trial, the insurer sought to rely on cl 11 to deny liability to pay the claim.
Such a defence would today be met by the terms of s 54(3) of the Insurance
Contracts Act. Without the benefit of that provision, Mr Craine relied upon
"waiver" and estoppel. The jury was asked a question in the following terms: "Did
the defendants represent to the plaintiff that they did not intend to rely upon the
claims having been put in too late?" The jury answered: "Yes; they did waive their
claim". In giving judgment, the trial judge disregarded all but "Yes" as not
responsive to the question. The trial judge held that there was no evidence either
of election or of estoppel and that, if there was, cl 19 was an answer. Accordingly,
judgment was entered for the defendants.
72 On appeal to this Court, Isaacs J (giving the judgment of the Court)
observed that at trial the insurer had not contested the elements of an estoppel –
being inducement and prejudice – and that the insurer could not contest those
elements on appeal92. An issue was whether the evidence was sufficient in law to
support the jury's finding that the representation was made. This Court upheld the
defence of estoppel and dismissed the claim of "waiver". The claim of "waiver"
was dismissed only on the basis that cl 19 precluded waiver without express
written endorsement on the policy document. Apart from cl 19, "waiver" would
have been established "since [the insurer], with full knowledge of the breach of
condition, retained possession of the premises containing the goods for about three
months after knowledge, and exerted rights which they could only exercise on the
assumption that their obligation still existed"93.
73 Although Isaacs J held that the "waiver" was precluded by cl 19, his Honour
did not otherwise clearly separate "waiver" from estoppel in his reasoning. On this
appeal, however, Delor Vue relied heavily on a passage of Isaacs J's reasoning that
followed a statement that "the only contested element of estoppel having been
found against the defendant, the question is whether the evidence was sufficient in
91 (1920) 28 CLR 305 at 317.
92 (1920) 28 CLR 305 at 318-319.
93 (1920) 28 CLR 305 at 325.
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law to support the finding of the jury"94. In the passage relied upon by Delor Vue,
Isaacs J said95:
"Now, so long as the [insurer] distinctly and unequivocally retained the
attitude of total non-liability on its part, because such a breach of clause 11
by the plaintiff as occurred put an end to all obligation by the [insurer] to
pay a penny—in other words, that the contract according to its own terms
had, by reason of the breach of clause 11, terminated the contractual
obligations of the parties—it was safe. If, maintaining that attitude
consistently, it further intimated that it was prepared to consider an ad
misericordiam appeal by the plaintiff, supported by whatever proofs and
testimony he might voluntarily submit, whether as suggested by the
[insurer] or not, we should think the position of the [insurer] would still be
unassailable. But insurers are not at liberty to mislead. They are not at
liberty, at least apart from special provision in their contract, to do what is
forcibly termed in Scotch law 'approbate and reprobate.' They are not at
liberty to deny to the insured rights given to him under the contract and at
the same time insist on and exercise as against him in adversum correlative
rights given to them by the contract, as a qualification or a safeguard, on the
basis that the rights of the insured are in full operation."
74 It may be arguable that, in this discussion, Isaacs J was concerned with
election in its historical sense and was not using termination in the modern sense
of a power to terminate a contract and bring all obligations to an end. His Honour
considered that "the contract according to its own terms had ... terminated the
contractual obligations of the parties"96. In this way, his Honour was describing
the historical approach by which election by affirmation precluded contractual
obligations being automatically extinguished by the failure of a condition
precedent. That view might also be supported by Isaacs J's reliance upon the
decision of Parker J in Matthews v Smallwood97, in which it was held, consistently
with the older authorities on election discussed earlier in these reasons, that the
landlord's receipt of rent, with knowledge of the tenant's breach that forfeited the
lease, would waive their right of re-entry.
94 (1920) 28 CLR 305 at 319.
95 (1920) 28 CLR 305 at 319-320.
96 (1920) 28 CLR 305 at 319.
97 [1910] 1 Ch 777 at 786-787.
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75 On the other hand, later decisions of this Court provide strong support for
Allianz's submission that Isaacs J should be treated as being concerned with
election in the modern sense. For instance, in several later decisions concerning
the modern approach to waiver by election, members of this Court have described
a later discussion in Craine98, including references to "approbating" and
"reprobating", as being concerned with election in the modern sense99. In
two decisions, this Court also cited Craine as an example of the modern approach
to election concerning a choice to affirm the contract as a whole rather than merely
to affirm the particular obligations that would otherwise have been extinguished
by the failure of a condition precedent. Thus, in Gardiner100 three members of this
Court described Craine as supporting the proposition that "the exercise, despite
knowledge of a breach entitling one party to be discharged from its future
performance, of rights available only if the contract subsists, will constitute an
election to maintain the contract on foot". And in Visscher v Giudice101 four
members of this Court cited Craine in support of a proposition concerning "an
election ... to treat the contract as discharged by ... breach".
76 There is a third possible interpretation of the reasons of Isaacs J in Craine:
namely, that his Honour was contemplating that any waiver of cl 11 by the insurer
would require detrimental reliance by Mr Craine before it could be irrevocable. In
Mulcahy v Hoyne102, Isaacs J explained that the expression "approbating and
reprobating" was used to describe an estoppel, which requires detrimental reliance:
"[A]ny notion of estoppel, ... though distinct from waiver (in any sense) as
a principle (see Craine v Colonial Mutual Fire Insurance Co ... ), frequently
runs parallel with waiver, and is sometimes used as an exchangeable term
for waiver in relation to what is known as 'approbating and reprobating'."
And, later in the reasons in Craine, Isaacs J explained that the acts "in adversum",
to which he had previously referred, were those taken against the interests of
98 (1920) 28 CLR 305 at 326.
99 See Sargent v ASL Developments Ltd (1974) 131 CLR 634 at 642, 647; Khoury v
Government Insurance Office (NSW) (1984) 165 CLR 622 at 633; The
Commonwealth v Verwayen (1990) 170 CLR 394 at 406-407, 424, 451, 472.
100 (2008) 238 CLR 570 at 589 [58].
101 (2009) 239 CLR 361 at 377-378 [49].
102 (1925) 36 CLR 41 at 56-57. See also Agricultural and Rural Finance Pty Ltd v
Gardiner (2008) 238 CLR 570 at 592-593 [70]-[71].
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Mr Craine: for "practically four months... [the insurer], with full knowledge of the
facts as to condition 11, had retained possession of the premises and cars, and all
property in the premises, in adversum, and in right of clause 12 of the conditions
of the contract"103.
77 The decision of the Privy Council on the appeal from this Court's decision
in Craine was concerned only with, and based only upon, the waiver being
irrevocable due to estoppel104. Delivering the advice of the Privy Council,
Lord Atkinson held that estoppel had been established by the conduct of the insurer
in taking possession of the premises without authority of cl 12 of the contract, and
to the conceded detriment of Mr Craine105.
78 It is, ultimately, both unproductive and unnecessary to resolve which of
these views is the best interpretation of Craine. It is unproductive because the
precedential force of the reasoning of early common law authorities will depend
in part upon the extent to which those authorities are consistent with the common
law mosaic of the present. Here, this includes the modern approach to termination
of a contract as described in Gardiner106 and Visscher v Giudice107. It is
unnecessary because, on any view, the remarks of Isaacs J cannot assist Delor Vue.
As explained above, s 28(3) is a defence to a claim for indemnity. It does not give
rise to a power for an insurer to terminate a contract. Nor is it a condition precedent
that must be satisfied before Allianz could be under any obligation to pay. And,
for the reasons below, Delor Vue's submission that Allianz was estopped from
revoking its waiver cannot be accepted.
Irrevocable waiver by estoppel
79 The third basis upon which the majority of the Full Court held that Allianz's
waiver had become irrevocable was by operation of an estoppel. In this Court,
there was no dispute concerning the nature of the estoppel, such as whether it was
a promissory estoppel or an estoppel by convention. Nor was there any dispute that
Delor Vue was required to establish that it had suffered detriment to succeed in its
103 (1920) 28 CLR 305 at 322.
104 Yorkshire Insurance Co v Craine [1922] 2 AC 541.
105 [1922] 2 AC 541 at 549-550, 552-553.
106 (2008) 238 CLR 570.
107 (2009) 239 CLR 361.
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claim that Allianz was estopped from revoking its waiver108. The only issue was
whether Delor Vue had established any detriment.
80 It can immediately be accepted that the detriment with which estoppel is
concerned is not limited to loss that can be measured in monetary terms. It is
concerned with "the consequences that would enure to the disadvantage of a person
who has been induced to change his or her position if the state of affairs so brought
about were to be altered by the reversal of the assumption on which the change of
position occurred"109. In short, Delor Vue needed to establish that it would suffer
adverse consequences, or "a source of prejudice"110, if Allianz were entitled to
revoke its waiver, in the sense of placing conditions upon the waiver.
81 It can also be accepted that Delor Vue could have established detriment by
showing that it had lost an opportunity that was of real and substantial value, even
if it could not prove that the opportunity would have realised a benefit111. But Delor
Vue had to prove that the opportunity was lost and that it was something of
value112.
82 Delor Vue submitted in this Court, consistent with the conclusions of the
primary judge and the majority of the Full Court113, that detriment had been
established by two opportunities lost by Delor Vue during the year between the
waiver (on 9 May 2017) and the "revocation" (on 28 May 2018): (i) an opportunity
"to challenge [Allianz] for indemnity in May 2017 and potentially resolve the
conflict within that challenge"; and (ii) an opportunity "to take steps to carry out
repair works itself rather than being left with a damaged property for over a year,
and all of the distress and inconvenience attending that situation".
108 See McFarlane, The Law of Proprietary Estoppel, 2nd ed (2020) at 226-229
[4.22]-[4.30].
109 Australian Financial Services and Leasing Pty Ltd v Hills Industries Ltd (2014) 253
CLR 560 at 598-599 [84].
110 Grundt v Great Boulder Pty Gold Mines Ltd (1937) 59 CLR 641 at 675.
111 Delaforce v Simpson-Cook (2010) 78 NSWLR 483 at 486 [5].
112 See Talacko v Talacko (2021) 272 CLR 478 at 495-496 [42].
113 See Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2]
(2020) 379 ALR 117 at 187 [333]; Allianz Australia Insurance Ltd v Delor Vue
Apartments CTS 39788 (2021) 287 FCR 388 at 432 [204(8)].
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83 The first alleged lost opportunity was, essentially, for Delor Vue to
compromise litigation concerning the operation of s 28(3) on terms that were more
favourable than Allianz's offer of 28 May 2018 to incur costs estimated at
$918,709.90, in addition to costs already incurred of almost $200,000. But no case
based on this type of detriment was ever run at trial. No such detriment was set out
in Delor Vue's Amended Concise Statement, the case to which the primary judge
properly held Delor Vue, despite attempts late in the trial to expand its case.
84 There is also no basis to infer that there was any real or substantial prospect
of Delor Vue obtaining, in a mediation, a more favourable settlement than that
offered by Allianz in May 2018. Since no such case was ever run at trial, no
evidence was called by Delor Vue as to whether it might have commenced
litigation between May 2017 and May 2018. Delor Vue did not call any evidence
concerning the relationship between the parties during that year that might have
shown that there was a prospect of a more favourable settlement in a mediation if
litigation had been commenced. Nor was there evidence before the Court
concerning any informal offers to resolve the dispute made by either party during
that period, or the attitude of either party to such offers. And, in the absence of any
case concerning the loss of a prospect of a more favourable outcome by a
mediation, Allianz did not waive privilege or seek to tender any legal
correspondence in relation to offers to resolve the dispute between May 2017 and
May 2018.
85 In this Court, Delor Vue submitted that there was a "souring" of the
relationship between the parties after 12 months. It can be accepted that relations
had indeed soured by the time of the correspondence on 3 May 2018. But it is too
late for Delor Vue to construct a case for the first time, in this Court, that a souring
of relations at an unspecified time between May 2017 and May 2018 deprived it
of the prospect of a more favourable outcome, by a mediation, than that offered by
Allianz in May 2018. An example of one of the many issues that might have been
explored had such a case been run at trial is whether, even without litigation or
mediation, Allianz had made informal offers to Delor Vue to resolve the dispute
which were at the limits of what it was ever prepared to offer.
86 The second alleged lost opportunity was for Delor Vue to take steps to carry
out the repair works itself. The majority of the Full Court concluded, after a careful
and detailed analysis of the case before the primary judge, including Delor Vue's
late attempts to expand its case, that Delor Vue's case was confined to "a claim that
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as a matter of fact, because of the May 2017 Email, [Delor Vue] did not take
matters into its own hands, undertake the work and pursue Allianz"114.
87 As the majority of the Full Court correctly concluded, this was not a claim
that "Delor [Vue] pursued some other course ... such as by applying its available
funds to something else such that they could not be used to repair the relevant
damage"115. Nor was it a claim that "it was to be more difficult or more costly or
more burdensome to undertake the repairs" in May 2018 than it was in
May 2017116. Indeed, as the majority added, Delor Vue "identified no consequence
beyond the fact that it had left things to Allianz and therefore had not done anything
to pursue things for itself"117.
88 Although Delor Vue did take some action between May 2017 and
May 2018, including commissioning engineering and building reports, it is not
sufficient proof of detriment for Delor Vue to assert that, as a consequence of the
9 May 2017 email, it refrained from taking unspecified additional action that it
would otherwise have taken. The nature of any action that Delor Vue might have
taken is important given that: (i) Delor Vue's available funds, including the
proposed loan, fell vastly short of the cost of repairs; and (ii) Delor Vue never
specified any of the work that it could have undertaken.
89 Further, even if it is assumed that Delor Vue had refrained from taking some
additional action, refraining from that action might not necessarily have been
detrimental. If the cost of taking the additional action fell, then, all other things
being equal, the decision to refrain would have been beneficial. Or, if the cost
remained the same, the decision to refrain might still have been beneficial if the
effect was to allow all repair works to be done concurrently, after the additional
defects in the roof trusses had been discovered.
90 In summary, Delor Vue did not prove any "acts, facts or circumstances"118
from which any detriment could be inferred due to the loss of an opportunity to
engage in repair works itself between May 2017 and May 2018. Indeed, the facts
114 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 431 [202].
115 (2021) 287 FCR 388 at 422 [162] (emphasis in original).
116 (2021) 287 FCR 388 at 423 [166].
117 (2021) 287 FCR 388 at 423 [168].
118 The Commonwealth v Clark [1994] 2 VR 333 at 380.
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established only a clear benefit to Delor Vue during this period from the money
spent by Allianz, including on repairs.
91 Perhaps in order to address this obstacle, Delor Vue submitted in this Court
that, "subject to the question of financial limitations", Delor Vue could have
attended to "simpler and cheaper defects rectification works" in tandem with
cyclone damage repairs. But, as explained above, the majority of the Full Court
correctly concluded that Delor Vue had not run a case at trial that it could have
undertaken works more cheaply itself between May 2017 and May 2018. In any
event, such a submission is not supported by the evidence. The reference to
"simpler and cheaper defects rectification works" appears to be to the uncosted
option of fitting new trusses alongside the existing trusses, as suggested by Delor
Vue's body corporate manager. That option was considered by Allianz's loss
adjusters who concluded that it was not cost effective.
Allianz's duty of utmost good faith
The nature of the duty of utmost good faith
92 Section 13(1) of the Insurance Contracts Act, set out earlier in these
reasons, is an instantiation of the centuries-old common law "duty of utmost good
faith" in commercial contracts. Like the common law duty, the duty in s 13(1) is
not a free-standing or "independent general duty to act in good faith"119. Rather, as
s 13(1) provides, the duty has two aspects: (i) it is a principle upon which a contract
of insurance is "based" and thus assists in the recognition of particular implied
duties120; and (ii) it is an implied condition on existing rights, powers, and duties,
governing the manner in which each contracting party must act towards the other
party "in respect of any matter arising under or in relation to" the contract of
insurance.
93 Each of these two aspects of the duty of utmost good faith applies equally
to the insurer and to the insured. Indeed, it has long been recognised that the duty
of utmost good faith applies symmetrically to both parties to an insurance
119 Re Zurich Australian Insurance Ltd [1999] 2 Qd R 203 at 218 [82].
120 Carter v Boehm (1766) 3 Burr 1905 at 1911 [97 ER 1162 at 1165]: to "vary the
nature of the contract".
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contract121. This symmetrical operation was generally incorporated into s 13(1) of
the Insurance Contracts Act122.
94 The first aspect of the duty of utmost good faith, as the principle on which
the contract of insurance is based, requires various implied duties to be recognised.
The most widely recognised of these is the duty of full disclosure. As early as 1766,
Lord Mansfield said in the insurance context in Carter v Boehm123, albeit in
remarks intended to apply to all contracts, that "[g]ood faith forbids either party by
concealing what [they] privately know[], to draw the other into a bargain" where
the other is ignorant of the concealed fact. The duty of disclosure by an insured is
now the subject of a detailed statutory regime in Divs 1 and 3 of Pt IV of the
Insurance Contracts Act.
95 The second aspect of the duty of utmost good faith, as an implied condition,
requires each party "to have regard to more than its own interests when exercising
its rights and powers under the contract of insurance"124. This condition upon the
exercise of rights and powers and the performance of obligations is not fiduciary125.
It does not require a party to an insurance contract to exercise rights or powers or
to perform obligations only in the interests of the other party. But nor is the
condition limited to honest performance. The duty to act honestly, or not
deceitfully, has been said to be "a duty of universal obligation"126. Section 13(1)
would add nothing to the conditions on the exercise of those contractual rights and
121 Wood, A Treatise on the Law of Fire Insurance (1886) at 464; Phillips, A Treatise
on the Law of Insurance (1823) at 81.
122 See Australian Law Reform Commission, Insurance Contracts, Report No 20
(1982) at xxi-xxii. See also CGU Insurance Ltd v AMP Financial Planning Pty Ltd
(2007) 235 CLR 1 at 41 [125].
123 (1766) 3 Burr 1905 at 1910 [97 ER 1162 at 1164].
124 Distillers Co Bio-Chemicals (Aust) Pty Ltd v Ajax Insurance Co Ltd (1974) 130 CLR
1 at 31. See also CGU Insurance Ltd v AMP Financial Planning Pty Ltd (2007) 235
CLR 1 at 12 [15].
125 CGU Workers Compensation (NSW) Ltd v Garcia (2007) 69 NSWLR 680 at 693
[60].
126 Nocton v Lord Ashburton [1914] AC 932 at 954; Magill v Magill (2006) 226 CLR
551 at 561 [17], 615-616 [207].
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powers, and the performance of obligations, if it merely required the exercise or
performance to be honest.
96 It has therefore been said that rights and powers must be exercised, and
duties must be performed, "consistently with commercial standards of decency and
fairness"127 as distinct from standards of decency and fairness more generally.
Several examples can be given of how the duty of utmost good faith conditions the
exercise of contractual rights and powers and the performance of obligations. The
refusal to cooperate with another contractual party in the exercise of a power can
involve a lack of utmost good faith128. The failure, "within a reasonable time of the
receipt of the claim"129, to perform the obligation to accept or refuse a claim can
involve a lack of utmost good faith. And, as s 14 of the Insurance Contracts Act
provides, reliance upon a power specifically provided to one party in the contract
will be precluded if the reliance would involve a lack of utmost good faith.
The suggested content of Allianz's duty of utmost good faith
97 The majority of the Full Court gave no particularised content to the duty of
utmost good faith, treating it only as an open-textured contractual obligation, such
as to act "consistently with commercial standards of decency and fairness",
requiring "an evaluative decision to be made by reference to all of the
circumstances of the case"130. That approach was in error for the reasons set out
above. There is no free-standing general obligation upon an insurer, independent
of its contractual rights, powers, and obligations, to act in a manner which is decent
and fair. The obligation to act decently and with fairness is a condition on how
existing rights, powers, and duties are to be exercised or performed in the
commercial world.
98 The primary judge, by contrast, relied upon the duty of utmost good faith in
its first aspect, as a principle that gives rise to particular implied duties, concluding
that the duty of utmost good faith precluded Allianz from "resiling from the clear
127 CGU Insurance Ltd v AMP Financial Planning Pty Ltd (2007) 235 CLR 1 at 12 [15]
(emphasis added).
128 CGU Insurance Ltd v AMP Financial Planning Pty Ltd (2007) 235 CLR 1 at 79
[260].
129 CIC Insurance Ltd v Bankstown Football Club Ltd (1997) 187 CLR 384 at 401-402.
130 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 441 [252]-[253].
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Edelman J
Steward J
Gleeson J
38.
representation, in effect a promise, in the 9 May 2017 email" or "resiling from a
considered position ... of a claim of significant financial dimension"131.
99 The particular implied duty postulated by the primary judge could not have
been intended, and was not expressed, as an absolute duty upon parties to an
insurance contract never to resile from any representation. An insurer and an
insured do not owe a duty never to depart from representations made to each other.
For instance, even if a representation is made unequivocally, it might be reasonable
to depart from that representation if it was insignificant, or if circumstances change
and departure would occasion no prejudice to the other party. If such a novel duty
were to be recognised, and if it were to add anything to the doctrine of estoppel, it
could only be a duty not to depart, without a reasonable basis, from significant
representations concerning a claim.
100 In this Court, Delor Vue focused on the second aspect of the duty of utmost
good faith. Delor Vue referred to the obligation of an insurer "to make a clear and
timeous decision in respect of a claim" and submitted that the need for certainty
that underpins this obligation applies equally to prevent an insurer from
"revers[ing] its position on the claim" in circumstances in which the insurer had
"acted on that certain state of affairs for over a year".
101 This submission is a mischaracterisation of the facts. Allianz did not
"reverse" its position on Delor Vue's claim in the 28 May 2018 letter. The highest
the submission could be expressed is that Allianz reversed its position on one legal
aspect of Delor Vue's claim in stating that Allianz would rely on s 28(3) if its offer
was not accepted. Ultimately, however, Delor Vue's submission effectively
requires recognition of the same novel duty identified by the primary judge,
namely that Allianz was under a duty not to resile, without a reasonable basis, from
any significant representation to Delor Vue concerning a claim made by Delor
Vue.
Allianz did not breach its duty of utmost good faith
102 By whichever approach this novel duty of a party to an insurance contract
is sought to be derived, it cannot be accepted. It is not fatal to the existence of this
novel duty that Delor Vue was unable to point to a single case identifying a
remotely similar duty over the period of more than 250 years since a duty of utmost
good faith in insurance contracts was recognised. Nor is it fatal that the Australian
Law Reform Commission did not contemplate anything like it in the report which
131 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 192-193 [346]-[347].
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Gleeson J
39.
formed the basis of the Insurance Contracts Act132. But, in a context in which
insurers have been operating for nearly 40 years on the basis of a particular
understanding of the operation of the Insurance Contracts Act, these matters are
not a promising start.
103 What is fatal to the recognition of this novel duty is that it would not be
coherent either with the operation of existing legal doctrines, whose existence was
well established at the time of the Insurance Contracts Act, or with the Insurance
Contracts Act itself. In relation to insurers, it would have the effect of subsuming
much of the operation of the doctrines of election, waiver, and estoppel into a
broader positive duty not to unreasonably depart from significant representations.
No reliance or detriment would be required.
104 The recognition of such a duty would also have radical consequences for an
insured that would not be coherent with the generally symmetrical operation of the
Insurance Contracts Act. Div 2 of Pt IV of the Insurance Contracts Act is
concerned with misrepresentations by an insured. Suppose that, following the
occurrence of an insured event, an insured party, carelessly assuming that the
damage was minimal, made a representation to their insurer that no claim would
be brought under the policy. The factual aspect of that representation – the "state
of affairs" – being the present state of mind of the insured party133 would not be a
misrepresentation by the insured within s 24 of the Insurance Contracts Act. But
if it were a breach of the duty of utmost good faith for the insured to depart
unreasonably from their representation concerning a claim, then the insurer could
cancel the contract under s 60(1)(a) if a claim was subsequently brought by the
insured.
105 These matters are sufficient to conclude that there is no basis to find that
Allianz breached its duty of utmost good faith by imposing conditions upon its
representation that it would not rely on s 28(3) of the Insurance Contracts Act. In
any event, however, even if there were a duty of the kind suggested by the primary
judge or by Delor Vue, that duty would not have been breached by Allianz.
106 Delor Vue's submission that Allianz's conduct amounted to a breach of a
duty not to resile, without a reasonable basis, from its representation is based on
the premise that it is possible to fillet the representation by Allianz that it would
not rely on s 28(3) of the Insurance Contracts Act from the remainder of the 9 May
132 Australian Law Reform Commission, Insurance Contracts, Report No 20 (1982).
133 Edgington v Fitzmaurice (1885) 29 Ch D 459 at 483; Meehan v Jones (1982) 149
CLR 571 at 578-579; The Commonwealth v Verwayen (1990) 170 CLR 394 at 410.
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Edelman J
Steward J
Gleeson J
40.
2017 email. That premise is incorrect. Any assessment of whether the conduct of
a party to an insurance contract has breached the duty of utmost good faith, in
either of its aspects, requires consideration of the whole of the context of that
party's conduct.
107 When the representation in the 9 May 2017 email is read in its full context,
it is clear that Allianz was not accepting liability for the whole of Delor Vue's
claim. Allianz's representation that it would not rely on s 28(3) was inseparable
from Allianz's limited offer of indemnity that excluded "[d]efective materials and
construction of the roof, including but not limited to tie downs, rafters and timbers
and soffit" and required Delor Vue to pay for roof repairs of a scope yet to be
defined, but to be undertaken prior to internal repairs.
108 And when the representation in the 28 May 2018 letter is read in its full
context, which included almost a year of dispute about the terms of Allianz's
limited offer of indemnity, it is clear that Allianz was endeavouring to give more
detailed and precise content to the terms of its 9 May 2017 email (which were set
out in full). That included greater precision about the repairs and replacements that
Allianz would undertake, to an estimated cost of around $918,709.90, in addition
to costs of nearly $200,000 that it had already incurred.
109 When the 9 May 2017 email and the 28 May 2018 letter are both read in
context, the appropriate characterisation of the 28 May 2018 letter, in the words of
Derrington J in dissent in the Full Court, is that Allianz was giving content to its
offer "to pay a large gratuitous amount in respect of a liability which did not
exist"134, albeit with a limited time for acceptance (ultimately, around
three months). Even if the novel duty proposed by Delor Vue were accepted, the
28 May 2018 letter could not be a breach of the duty of utmost good faith.
110 For these reasons, Allianz did not breach its duty of utmost good faith. It is,
therefore, unnecessary to consider any of Allianz's submissions concerning the
utility or availability of a declaration if a breach had occurred, including
submissions that Delor Vue: (i) did not seek any declaration of a breach of s 13;
(ii) sought only damages for breach of s 13, in place of which a declaration was
made; (iii) led no evidence of any consequential loss suffered from the alleged
breach of the duty of utmost good faith and obtained no award of damages from
the primary judge; and (iv) did not seek or obtain any injunction to enforce the
duty alleged to have been breached.
134 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 512 [577].
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Edelman J
Steward J
Gleeson J
41.
Conclusion
111 Allianz's waiver of the defence under s 28(3) of the Insurance Contracts
Act was revocable and was revoked. Delor Vue did not establish that Allianz was
precluded from revoking its waiver by reason of "election", "waiver", estoppel, or
the duty of utmost good faith. Orders should be made as follows:
1. The appeal be allowed with costs.
2. The orders of the Full Court of the Federal Court of Australia made
on 9 July 2021 be set aside and, in their place, it be ordered that:
(a) the appeal be allowed with costs; and
(b) the declarations and orders of the Federal Court of Australia
made on 24 July 2020 be set aside and, in their place, it be
ordered that proceeding NSD 2094 of 2018 be dismissed with
costs.
-- 47 of 71 --
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42.
112 GAGELER J. Part IV of the Insurance Contracts Act 1984 (Cth) ("the Act")
codifies the pre-contractual duty of disclosure of an insured135 and the
consequences of an insured failing to comply with that duty136. The pre-contractual
duty of the insured is to make known to the insurer every matter known to the
insured that the insured knows, or that a reasonable person in the circumstances
could be expected to know, to be relevant to the decision of the insurer whether to
accept the risk insured and, if so, on what terms137. Failure to comply with that
duty, unless fraudulent138, does not entitle the insurer to avoid the contract of
insurance. Instead, "the liability of the insurer in respect of a claim is reduced to
the amount that would place the insurer in a position in which the insurer would
have been if the failure had not occurred"139.
113 The statutory reduction in the liability of an insurer consequent upon an
insured's failure to comply with the pre-contractual duty of disclosure, although
expressed in self-executing terms, takes effect as a statutory right conferred on and
for the benefit of the insurer140. The insurer can choose to rely, or not to rely, on
that statutory right in answer to a claim made by the insured under the contract of
insurance.
114 This appeal concerns the basis or bases on which an insurer can be bound
to adhere to a unilateral choice communicated to the insured not to rely on that
statutory right in answer to a claim.
115 The appeal is from a judgment of the Full Court of the Federal Court141
which, by majority (McKerracher and Colvin JJ, Derrington J dissenting),
135 Advance (NSW) Insurance Agencies Pty Ltd v Matthews (1989) 166 CLR 606 at
615.
136 Section 33 of the Act.
137 Section 21(1) and (2) of the Act.
138 Section 28(2) of the Act.
139 Section 28(3) of the Act.
140 See The Commonwealth v Verwayen (1990) 170 CLR 394 at 405-406; Westfield
Management Ltd v AMP Capital Property Nominees Ltd (2012) 247 CLR 129 at
143-144 [46].
141 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388.
-- 48 of 71 --
Gageler J
43.
dismissed an appeal from a first instance judgment of Allsop CJ142. None of the
findings of fact made by Allsop CJ was disturbed in the Full Court. None is sought
to be disturbed in this Court. The following is a sufficient summary.
116 Delor Vue Apartments CTS 39788, the respondent insured, is the body
corporate for an apartment complex built in 2008 and 2009 in Cannonvale near
Airlie Beach in North Queensland. In March 2017, Delor Vue entered into a
composite policy of insurance issued by Strata Community Insurance ("SCI") as
agent for Allianz Australia Insurance Ltd, the appellant insurer. The risks covered
by the policy included property damage and public liability.
117 Before entering into the policy, Delor Vue was aware that the apartment
complex had badly affixed and constructed soffits and eaves which were
dangerous if they dislodged. Delor Vue failed to disclose that matter to SCI. The
matter was not relevant to the risk of property damage covered by the policy but
was relevant to the risk of public liability covered by the policy. SCI as agent for
Allianz would not have accepted the risk of public liability and so would not have
issued the composite policy had the matter been disclosed143. Delor Vue
accordingly failed to comply with its pre-contractual duty of disclosure and Allianz
accordingly had in consequence a statutory right to reduce its liability in respect of
any claim Delor Vue might make under the policy to nothing144.
118 Less than a week after the insurance cover commenced under the policy,
Tropical Cyclone Debbie severely damaged the apartment complex. Delor Vue
made a claim under the policy for property damage. During the investigation of
that claim, Delor Vue's failure to comply with its pre-contractual duty of disclosure
became apparent. Delor Vue promptly provided all relevant information in its
possession to SCI and Allianz145.
119 On 9 May 2017, SCI as agent for Allianz sent an email to Delor Vue stating
that "[d]espite the non-disclosure issue which is present, [SCI] is pleased to
confirm that we will honour the claim and provide indemnity to [Delor Vue], in
line with all other relevant policy terms, conditions and exclusions". "The email
142 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117.
143 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 122 [22]-[23], 179 [288].
144 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 175-176 [267]-[268].
145 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 145 [122], 189 [338].
-- 49 of 71 --
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44.
was the expression of a measured, informed and apparently final position" which
"on its face was intended to be acted on by Delor Vue". The position of Allianz so
expressed was that "[t]he factual and legal state of affairs between insurer and
insured would proceed on the basis of the policy without any reliance by SCI on
any rights it may have had arising from non-disclosure"146. It was "in effect a
promise, to adjust the claim on policy terms"147.
120 Just over a year later, on 28 May 2018, Allianz resiled from that position.
Allianz wrote to Delor Vue making a take-it-or-leave-it offer to settle the claim. In
default of acceptance by Delor Vue of the offer it then made, Allianz purported to
reserve its statutory right to reduce payment of the claim to nothing because of
Delor Vue's pre-contractual non-disclosure148.
121 In the meantime, although the parties were in dispute about the extent to
which work needed to repair the apartment complex was covered by the policy,
the parties had proceeded on the basis that SCI was adjusting Delor Vue's claim in
accordance with the policy on behalf of Allianz. SCI had been given unfettered
access to the apartment complex in accordance with the terms of the policy, had
engaged engineers to investigate the scope of necessary repair works, had obtained
quotations, and had threatened to commence subrogated proceedings against the
builder149. Delor Vue for its part had facilitated SCI undertaking those activities,
had refrained from itself rectifying the property to the extent it was financially able
to do so, had refrained from commencing proceedings against Allianz to enforce
the claim, and had sought and been granted a six-month renewal of the policy for
a substantial premium150.
122 Delor Vue rejected the take-it-or-leave-it offer to settle the claim and
ultimately commenced a proceeding to enforce the claim against Allianz in the
Federal Court. In that proceeding, Allianz sought to rely on its statutory right to
146 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 147 [127].
147 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 123 [26].
148 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 123 [26], 161-163 [183]-[185].
149 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 120 [10].
150 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 159 [175], 187 [333].
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45.
reduce to nothing its liability in respect of the claim under the policy by reason of
Delor Vue's failure to comply with its pre-contractual duty of disclosure.
123 The conclusion reached by Allsop CJ at first instance was that Allianz was
precluded from relying on its statutory right to reduce its liability in respect of the
claim under the policy for three distinct reasons. First, Allianz had waived that
right by its email of 9 May 2017151. Second, as of 28 May 2018, Allianz was
estopped from departing from the position stated in that email152. Third, Allianz's
attempt then to depart from the position so stated breached the provision implied
into the policy by the Act153 which required it to act with the "utmost good faith"154.
124 In the Full Court, McKerracher and Colvin JJ discerned no error in any of
those conclusions. Their Honours differed from Allsop CJ only in that they
preferred to explain the preclusion which arose from the email of 9 May 2017 in
terms of election rather than waiver. Derrington J disagreed with each conclusion.
125 For the following reasons, I agree with McKerracher and Colvin JJ that each
conclusion reached by Allsop CJ was correct. Differing from McKerracher and
Colvin JJ only as to taxonomy and terminology, I share Allsop CJ's preference for
explaining the preclusion which arose from the email of 9 May 2017 in terms of
waiver rather than election.
Waiver
126 Delivering the judgment of this Court (constituted by Knox CJ, Isaacs and
Starke JJ) in Craine v Colonial Mutual Fire Insurance Co Ltd155, Isaacs J
explained waiver to be a distinct legal doctrine. The explanation was given in an
insurance context. Under one provision of a contract of insurance, written
notification of a claim by the insured to the insurer within a specified time of the
occurrence of an insured loss was made a condition precedent to the liability of the
insurer to pay the claim156. Under another, the insurer was not to be taken to
151 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 190-191 [341].
152 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 189-190 [337]-[338].
153 Section 13(1) of the Act.
154 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 192-193 [346]-[349].
155 (1920) 28 CLR 305 at 326.
156 (1920) 28 CLR 305 at 306 (clause 11).
-- 51 of 71 --
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46.
"waive" a condition of the contract unless the insurer stated in writing that the
condition was waived157. The insured failed to make timely written notification of
a claim. The insurer nevertheless proceeded to adjust the claim, and for that
purpose to exercise powers under the contract158. The insurer was found by a jury
at trial to have thereby represented to the insured that the insurer did not rely on
the condition precedent to deny liability to pay the claim159.
127 Citing nineteenth century and earlier twentieth century English cases,
Isaacs J explained "waiver" to have a "strict legal connotation"160:
"'A waiver must be an intentional act with knowledge'. First, 'some distinct
act ought to be done to constitute a waiver'; next, it must be 'intentional',
that is, such as ... indicates intention to treat the matter as if the condition
did not exist or as if the ... breach of condition had not occurred; and, lastly,
it must be 'with knowledge'".
128 Of the conceptual basis on which the doctrine of waiver operates, Isaacs J
said161:
"'Waiver' is a doctrine of some arbitrariness introduced by the law to
prevent a man in certain circumstances from taking up two inconsistent
positions. It is a conclusion of law when the necessary facts are established.
It looks, however, chiefly to the conduct and position of the person who is
said to have waived, in order to see whether he has 'approbated' so as to
prevent him from 'reprobating' – in English terms, whether he has elected
to get some advantage to which he would not otherwise have been entitled,
so as to deny to him a later election to the contrary. His knowledge is
necessary, or he cannot be said to have approbated or elected."
129 Going on to explain the doctrine of estoppel consistently with the
explanation which would later be given in Thompson v Palmer162, Newbon v City
Mutual Life Assurance Society Ltd163 and Grundt v Great Boulder Pty Gold Mines
157 (1920) 28 CLR 305 at 307 (clause 19).
158 (1920) 28 CLR 305 at 306-307 (clause 12).
159 (1920) 28 CLR 305 at 311.
160 (1920) 28 CLR 305 at 326 (citations omitted and cleaned up).
161 (1920) 28 CLR 305 at 326 (citations omitted).
162 (1933) 49 CLR 507 at 520, 547.
163 (1935) 52 CLR 723 at 734-735.
-- 52 of 71 --
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47.
Ltd164 and taken up in subsequent cases, Isaacs J pointed out that estoppel differs
from waiver in important respects165. First, estoppel looks chiefly to the situation
of the person relying on the conduct which gives rise to the estoppel, making the
knowledge and intention of the person sought to be estopped immaterial. Second,
estoppel can arise from conduct of the person sought to be estopped which falls
short of a positive act.
130 What Isaacs J held in Craine was that the insurer would have waived its
right to rely on the condition precedent to liability had the contract of insurance
not required waiver to be only in writing166. However, in circumstances where the
only element of estoppel contested at trial had been the making of the
representation167, the insurer was estopped from relying on the condition168.
131 The outcome that the insurer was estopped from relying on the condition
precedent to liability was upheld on appeal to the Privy Council, where only
estoppel was in issue169. In Mulcahy v Hoyne170, Isaacs J subsequently cited the
decisions of this Court and the Privy Council in Craine as illustrating the
proposition that estoppel is "distinct from waiver (in any sense) as a principle"
though it "frequently runs parallel with waiver".
132 Four points are to be noted about the doctrine of waiver as so explained by
Isaacs J in Craine. First, waiver was said to be a conclusion of law which follows
when the necessary facts are established171.
133 Second, the legal conclusion of waiver was not said to follow from the mere
fact of an intimation of an intention not to enforce a right172. The conclusion was
164 (1937) 59 CLR 641 at 657.
165 (1920) 28 CLR 305 at 327.
166 (1920) 28 CLR 305 at 325.
167 (1920) 28 CLR 305 at 318-319.
168 (1920) 28 CLR 305 at 328-329.
169 Yorkshire Insurance Co Ltd v Craine [1922] 2 AC 541.
170 (1925) 36 CLR 41 at 56-57.
171 Craine v Colonial Mutual Fire Insurance Co Ltd (1920) 28 CLR 305 at 326. See
also Tropical Traders Ltd v Goonan (1964) 111 CLR 41 at 55.
172 cf O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 257.
-- 53 of 71 --
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48.
said to follow from the communication of an informed and fully formed intention
to relinquish or abandon a right – to treat the right as if it "did not exist"173.
134 Third, the explanation in Craine was confined to waiver in the sense of
unilateral relinquishment or abandonment of an accrued right inuring solely for the
benefit of the party relinquishing or abandoning it. The accrued right relinquished
or abandoned by the insurer in Craine was a right to rely on a past non-compliance
by the insured with a condition precedent to the past accrual of a contractual
liability on the part of the insurer to pay the claim which had been made by the
insured174. The explanation was not concerned with "waiver" in the distinct sense
of a unilateral abandonment of, or promise not to enforce, a right to performance
of a condition of an executory contract. Waiver in that distinct sense, sometimes
referred to as "forbearance"175, did not arise for consideration in Craine and does
not arise for consideration in this appeal. Waiver in that distinct sense did arise
subsequently to Craine in Mulcahy. There, Knox CJ176, Isaacs J177, and Starke J178
each adhered to the long-established principle179 that a promise not to enforce a
contract is legally inoperative and cannot excuse a breach of contract unless it is
supported by consideration or unless it gives rise to an estoppel.
135 Finally, but not least importantly, whilst communication of an informed
intention to abandon an accrued right was explained in Craine as the making of an
"election", the election referred to was not a choice between inconsistent rights. It
was a choice between the inconsistent "positions" of retaining the right and
relinquishing the same right180.
136 The doctrine of waiver as so explained by Isaacs J in Craine accords with
the description of waiver as the unilateral abandonment of a right which has
173 Craine v Colonial Mutual Fire Insurance Co Ltd (1920) 28 CLR 305 at 326.
174 Craine v Colonial Mutual Fire Insurance Co Ltd (1920) 28 CLR 305 at 322-323.
175 The "Kanchenjunga" [1990] 1 Lloyd's Rep 391 at 397-398; Agricultural and Rural
Finance Pty Ltd v Gardiner (2008) 238 CLR 570 at 592-599 [68]-[87].
176 (1925) 36 CLR 41 at 50.
177 (1925) 36 CLR 41 at 53-56.
178 (1925) 36 CLR 41 at 58-59.
179 See earlier Barns v Queensland National Bank Ltd (1906) 3 CLR 925 at 938, quoting
Stackhouse v Barnston (1805) 10 Ves 453 at 466 [32 ER 921 at 925-926].
180 Craine v Colonial Mutual Fire Insurance Co Ltd (1920) 28 CLR 305 at 326.
-- 54 of 71 --
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49.
appeared in successive editions of Halsbury's Laws of England181. That description
of waiver was adopted by Latham CJ in Grundt182, by members of the House of
Lords in Banning v Wright183, by Brennan J in The Commonwealth v Verwayen184
and by Finn and Sundberg JJ in Pacific Brands Sport & Leisure Pty Ltd v
Underworks Pty Ltd185.
137 The explanation of the conceptual basis for the doctrine of waiver given by
Isaacs J in Craine is also consistent with the explanation of how waiver operates
given by Lord Hailsham in Banning186, as adopted and elaborated on by Brennan J
in Verwayen187. The explanation is that waiver "is the abandonment of a right in
such a way that the other party is entitled to plead the abandonment by way of
confession and avoidance if the right is thereafter asserted"188. Waiver, properly so
understood, is not a doctrine by operation of which a right is extinguished. Like
estoppel, it is a doctrine by operation of which assertion of a right is precluded.
138 Craine was argued and decided after and without reference to the
publication in 1917 of a treatise entitled Waiver Distributed by Canadian author,
Mr John Ewart KC189. Unfortunately, the argument in Craine was presented
without reference to the treatise and the reasoning of Isaacs J therefore had no
occasion to engage with Mr Ewart's thesis. Mr Ewart's thesis, in short, was that
waiver should not be understood as a distinct doctrine of law and that the numerous
181 Halsbury's Laws of England, 1st ed (1910), vol XIII (Equity) at 165 [197];
Halsbury's Laws of England, 2nd ed (1934), vol XIII (Equity) at 207 [197];
Halsbury's Laws of England, 3rd ed (1956), vol 14 (Equity) at 637 [1175];
Halsbury's Laws of England, 4th ed (1976), vol 16 (Equity) at 992 [1471];
Halsbury's Laws of England, 4th ed (1992 reissue), vol 16 (Equity) at 824 [922];
Halsbury's Laws of England, 4th ed (2003 reissue), vol 16(2) (Equity) at 390 [907];
Halsbury's Laws of England, 5th ed (2021), vol 47 at 228 [251].
182 (1937) 59 CLR 641 at 658.
183 [1972] 1 WLR 972 at 979, 982, 990; [1972] 2 All ER 987 at 998, 1001, 1007-1008.
184 (1990) 170 CLR 394 at 423.
185 (2006) 149 FCR 395 at 421 [113].
186 [1972] 1 WLR 972 at 978-979; [1972] 2 All ER 987 at 997-998.
187 (1990) 170 CLR 394 at 423.
188 The Commonwealth v Verwayen (1990) 170 CLR 394 at 423, quoting Banning v
Wright [1972] 1 WLR 972 at 979; [1972] 2 All ER 987 at 998.
189 Ewart, Waiver Distributed (1917).
-- 55 of 71 --
Gageler J
50.
cases (in England and in the United States) which had until the time of publication
been explained in terms of waiver could all be "distributed" and explained more
satisfactorily as instances of the operation of one or other of the distinct
"departments" of estoppel, election, contract and release. "Waiver", according to
Mr Ewart, was not itself a "department" but "an empty category"; the word was
"used indefinitely as a cover for vague, uncertain thought"190.
139 Mr Ewart's thesis became influential – so influential that it soon became
customary for judicial references to waiver in Australia191, as in England192, to
contain an acknowledgement of uncertainty as to the content of the term. By 1977,
it was being said in the leading English text on the law of estoppel that "whereas a
fairly successful attempt may be made to state with precision what is meant by
'estoppel' and by 'election', the term 'waiver' when used in a similar connotation is
not capable of exact definition in the light of the authorities"193.
140 Mr Ewart's distribution of waiver was reflected in the holding of the Court
of Appeal of England and Wales in Kosmar Villa Holidays plc v Trustees of
Syndicate 1243194 that a statutory reference to a contractual precondition to liability
arising under an insurance contract being able to be "waived" by the insurer
referred to "waiver by estoppel" as distinct from "waiver by election"195. The
language of "waiver by election" was more recently picked up by the Privy Council
in Delta Petroleum (Caribbean) Ltd v British Virgin Islands Electricity Corpn196.
141 Whether waiver should continue to be recognised as a distinct legal doctrine
in Australia was touched on in Agricultural and Rural Finance Pty Ltd v
190 Ewart, Waiver Distributed (1917) at 4-5.
191 See, eg, Bysouth v Shire of Blackburn and Mitcham [No 2] [1928] VLR 562 at 579;
Grundt v Great Boulder Pty Gold Mines Ltd (1937) 59 CLR 641 at 658; Sargent v
ASL Developments Ltd (1974) 131 CLR 634 at 655.
192 See, eg, Ross T Smyth & Co Ltd v TD Bailey, Son & Co [1940] 3 All ER 60 at 70;
Kammins Ballrooms Co Ltd v Zenith Investments (Torquay) Ltd [1971] AC 850 at
883.
193 Spencer Bower and Turner, The Law Relating to Estoppel by Representation, 3rd ed
(1977) at 319-320 [314].
194 [2008] 2 All ER (Comm) 14 at 24-26 [36]-[38].
195 See to similar effect Carter, Contract Law in Australia, 7th ed (2018) at 171-173 [7-
26]-[7-29].
196 [2021] 1 WLR 5741 at 5748 [21].
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51.
Gardiner197. Noting Mr Ewart's thesis and subsequent judicial expressions of
uncertainty198, Gummow, Hayne and Kiefel JJ found it "unnecessary to determine
whether such a residual category or general principle exists in the common law of
Australia"199. Kirby J alone was prepared to acknowledge waiver as a distinct
doctrine having an operation beyond instances of contractual variation, estoppel
and election200. Professor Carter subsequently observed that "[i]t remains an open
question whether the law recognises the unilateral disclaimer of a right as binding
independently of agreement, election or estoppel"201.
142 Under the common law of New York, in contrast, waiver has continued to
be recognised and applied as a distinct legal doctrine. That has been so despite
Cardozo J having been apparently attracted to Mr Ewart's thesis202. Under New
York law, the doctrine has been repeatedly reaffirmed in much the same terms as
Isaacs J explained it in Craine203. According to one frequently cited encapsulation
of the doctrine204:
"A waiver is an intentional abandonment or relinquishment of a known right
or advantage which, but for such waiver, the party would have enjoyed. It
is the voluntary act of the party, and does not require or depend upon a new
contract, new consideration, or an estoppel. It cannot be recalled or
expunged."
143 The uncertainty engendered here and elsewhere by Waiver Distributed
warrants close attention to Mr Ewart's thesis. The thesis seems to me to have a
problem. The "department" of election, to which Mr Ewart sought to allocate many
cases of waiver, was not subjected to the same degree of scrutiny as he applied to
197 (2008) 238 CLR 570 at 586-587 [50]-[51].
198 (2008) 238 CLR 570 at 586-588 [50]-[54], 602 [100].
199 (2008) 238 CLR 570 at 602 [98].
200 (2008) 238 CLR 570 at 605 [110]-[111].
201 Carter's Breach of Contract, 2nd ed (2019) at 461 [10-43] fn 355.
202 See Beatty v Guggenheim Exploration Co (1919) 225 NY 380 at 388-389.
203 See Nassau Trust Company v Montrose Concrete Products Corp (1982) 56 NY 2d
175 at 184 (and the cases there cited); State of New York v Amro Realty Corporation
(1991) 936 F 2d 1420 at 1431-1432; Fundamental Portfolio Advisors Inc v
Tocqueville Asset Management LP (2006) 7 NY 3d 96 at 104.
204 Alsens American Portland Cement Works v Degnon Contracting Co (1917) 222 NY
34 at 37.
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deny waiver the status of a "department". Distinguishing election from waiver, he
said that waiver "implies that you have something, and that you are throwing it
away", whereas election "implies that you have a right to get one of two things, or
to occupy one of two positions, by choosing between them"205. Accordingly, "[i]f
you had a choice between a horse and a mule, and you chose the horse, you would
not say that you 'waived' the mule"; "[f]or you did not"206. What Mr Ewart did not
explore was why, having chosen the horse, you should not be permitted to change
your mind and have the mule instead.
144 Had Mr Ewart gone down that path, he would have seen that election can
itself be "distributed"207. He might even have come to accept that, in some
manifestations, the irrevocability of an election is best explained in terms of
throwing away or relinquishing a right.
145 Take by way of example the paradigm case of an innocent party to a
contract, having knowledge of a breach by another party, being confronted at
common law with what is routinely said to be an "election" either to "terminate"
or "affirm" the contract. The election can be described, as it was by Deane, Toohey,
Gaudron and McHugh JJ in Immer (No 145) Pty Ltd v Uniting Church in Australia
Property Trust (NSW)208 and by Gaudron, Gummow and Hayne JJ in Victoria v
Sutton209, as a choice between two mutually exclusive courses of action – to
terminate the contract or to keep the contract on foot. The election can be
described, as it was by Stephen J in Sargent v ASL Developments Ltd210, as a choice
between two mutually exclusive sets of rights – those rights which would come
into existence if the contract is terminated and those rights which would continue
to exist if the contract is kept on foot. Or the election can be described, with equal
if not greater accuracy, as a choice as to whether or not to exercise an existing right
(in the nature of a power) – the right to terminate the contract. Mr Handley KC has
cogently made that point, emphasising that no action on the part of the innocent
205 Ewart, Waiver Distributed (1917) at 13.
206 Ewart, Waiver Distributed (1917) at 7.
207 cf Reynolds, "Election Distributed" (1970) 86 Law Quarterly Review 318 at 323;
Liu, "Rethinking Election: A General Theory" (2013) 35 Sydney Law Review 599 at
625.
208 (1993) 182 CLR 26 at 41, quoting Spencer Bower and Turner, The Law Relating to
Estoppel by Representation, 3rd ed (1977) at 313. See also Delta Petroleum
(Caribbean) Ltd v British Virgin Islands Electricity Corpn [2021] 1 WLR 5741 at
5748 [21].
209 (1998) 195 CLR 291 at 306 [40].
210 (1974) 131 CLR 634 at 641-642.
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53.
party is needed for the contract to be kept on foot because that is the default
position211. The description of the election as a choice as to whether or not to
exercise an existing right to terminate the contract is consistent with the description
of election given by Lord Goff in The "Kanchenjunga"212 to which further
reference will be made.
146 If the innocent party makes and unequivocally communicates a choice to
exercise that party's right to terminate the contract, the communicated choice itself
operates in law to bring about that result. The contract is at an end. If the innocent
party by positive conduct or prevarication induces the party in breach to rely to its
detriment on the contract continuing, the innocent party can be estopped from later
exercising the right so as to bring the contract to an end. Jordan CJ explained all
that in O'Connor v S P Bray Ltd213, where he demonstrated that no principle of
election is needed to produce the result for which the law provides in either of
those scenarios. The explanation given by Jordan CJ was accepted by Stephen J in
Sargent214 and by Brennan J in Immer215.
147 If, on the other hand, the innocent party, having knowledge of facts which
give rise to the right to terminate the contract, makes and unequivocally
communicates a choice not to exercise that right but instead to affirm the contract,
the innocent party will be precluded from later exercising the right to terminate the
contract. That will be so even without any detrimental reliance by the party in
breach. The legal consequence of a knowing and unequivocally communicated
choice to affirm a contract being to preclude later exercise of the right to terminate
was accepted in Wendt v Bruce216 and Tropical Traders Ltd v Goonan217 and was
211 Handley, Estoppel by Conduct and Election, 2nd ed (2016) at 253-254 [14-001]-
[14-002].
212 [1990] 1 Lloyd's Rep 391 at 398.
213 (1936) 36 SR (NSW) 248 at 258-262. See also Larratt v Bankers and Traders
Insurance Co Ltd (1941) 41 SR (NSW) 215 at 226-227.
214 (1974) 131 CLR 634 at 642.
215 (1993) 182 CLR 26 at 31-32. See also Delta Petroleum (Caribbean) Ltd v British
Virgin Islands Electricity Corpn [2021] 1 WLR 5741 at 5748 [21].
216 (1931) 45 CLR 245 at 253.
217 (1964) 111 CLR 41 at 55.
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confirmed by Stephen J218 and Mason J219 in Sargent, where the operative doctrine
was said to be election. Sargent was followed in Immer220.
148 Between Sargent and Immer was The "Kanchenjunga". There Lord Goff
referred to waiver as a term capable of referring to "a forbearance from exercising
a right or to an abandonment of a right" and described the House of Lords as in
that case "concerned with waiver in the sense of abandonment of a right which
arises by virtue of a party making an election"221. Lord Goff described "the
principle of election" as applying "when a state of affairs comes into existence in
which one party becomes entitled to exercise a right, and has to choose whether to
exercise the right or not"222. He said that "perhaps because a party who elects not
to exercise a right which has become available to [that party] is abandoning that
right, [the party] will only be held to have done so if [the party] has ...
communicated [their] election to the other party in clear and unequivocal terms"223.
Deane, Toohey, Gaudron and McHugh JJ cited that exposition of principle in
Immer for the proposition that "election involves the abandoning of a right that is
available"224.
149 By way of further example of how Mr Ewart's "department" of election can
be "distributed", closer to the circumstances of the present case, take the analogous
case of an insurer having at common law a right (now excluded by operation of
Pt V of the Act) to avoid a contract of insurance for material non-disclosure by an
insured. In Khoury v Government Insurance Office (NSW)225, which was decided
after Sargent but before The "Kanchenjunga", Mason, Brennan, Deane and
Dawson JJ cited Sargent for the proposition that "[a] person confronted by two
truly alternative rights or sets of rights, such as the right to avoid or terminate a
contract and the right to affirm it and insist on performance, may lose one of them
by acting 'in a manner which is consistent only with [that person] having chosen
to rely on [the other] of them'". Their Honours added with reference to Craine that
218 (1974) 131 CLR 634 at 641.
219 (1974) 131 CLR 634 at 655-656.
220 (1993) 182 CLR 26 at 31-32.
221 [1990] 1 Lloyd's Rep 391 at 397-398.
222 [1990] 1 Lloyd's Rep 391 at 399.
223 [1990] 1 Lloyd's Rep 391 at 398.
224 (1993) 182 CLR 26 at 39.
225 (1984) 165 CLR 622 at 633, quoting Kammins Ballrooms Co Ltd v Zenith
Investments (Torquay) Ltd [1971] AC 850 at 883.
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"[w]here an insurer is confronted with such alternative rights and elects to affirm
the contract of insurance, [the insurer] is commonly said to have 'waived' the right
to avoid or terminate [the contract]".
150 The terminology and structure of reasoning adopted in Immer with
reference to The "Kanchenjunga", and the terminology and structure of reasoning
adopted in Khoury with reference to Craine, support both: (1) characterisation of
the choice that an innocent party has as to whether or not to exercise a right to
terminate or avoid a contract as an "election"; and (2) characterisation of the legal
effect of a knowing and unequivocally communicated election to affirm the
contract as an abandonment or "waiver" of the right to terminate or avoid the
contract. The reason why the right to terminate or avoid cannot be exercised after
affirmation is because the affirmation operates in law to waive the right to
terminate or avoid and therefore to preclude the later exercise of that right.
151 The question yet to be answered is: why in principle should an informed
and unequivocally communicated intention to affirm a contract, which has not
been relied on by the party to whom it is made and which is not supported by
consideration, operate in law to preclude an innocent contracting party from
thereafter exercising the right to terminate or avoid the contract? The answer given
by Mason J in Sargent226 was "because it has been thought to be fair as between
the parties that the person affected is entitled to know where he stands and that the
person electing should not have the opportunity of changing his election and
subjecting his adversary to different obligations". The same answer was given in
different words in an earlier American case227, cited by Stephen J in Sargent228,
where it was said that "[t]he basic concept of the doctrine of election is that a party
shall not be permitted to insist at different times upon the truth of two inconsistent
and repugnant positions, according to the promptings of [that party's] own
interest". Professor Farnsworth gave very much the same answer when he said that
even an innocent party should not be permitted to engage in "opportunistic
behavio[u]r"229.
152 Each of those versions of the answer is an expression of the same basic
notion of fairness as Isaacs J expressed in Craine230 when he said that a party who
226 (1974) 131 CLR 634 at 656.
227 Myers v Ross (1935) 10 F Supp 409 at 411 [6].
228 (1974) 131 CLR 634 at 647.
229 Farnsworth, Changing Your Mind: The Law of Regretted Decisions (1998) at 185.
See also Bigwood, "Fine-Tuning Affirmation of a Contract by Election: Part 1"
[2010] New Zealand Law Review 37 at 80-82.
230 (1920) 28 CLR 305 at 326.
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56.
has "approbated" should not afterwards be permitted to "reprobate", and as
Gavan Duffy CJ and Starke J expressed in Wendt v Bruce231 when they said that a
party "cannot blow hot and cold". Whatever the form in which it might be
expressed, the core of the answer is that fairness to the other party makes it "in the
interests of justice, that the choice, when once made, should be irrevocable"232.
153 Having recognised the "distributability" of election in a contractual context,
the appropriateness of characterising a knowing and unequivocally communicated
choice of an innocent party to affirm a contract as a waiver of that party's right to
terminate the contract, and the commonality of the underlying principle of
preclusion, two taxonomical and definitional approaches to waiver and election
can be seen to be open.
154 One approach is to view election, much as did Mr Ewart, as a doctrine
applicable whenever a party faces a choice between occupying one or other of two
positions which cannot be occupied simultaneously (or between pursuing one or
other of two courses of action which cannot be pursued simultaneously). On that
broad view of the scope of the doctrine of election, waiver can be treated as a
species of election applicable where the choice is simply between the position (or
course of action) of retaining a right and the position (or course of action) of
abandoning that same right. That, in essence, was the approach indicated by
Handley JA in Nigel Watts Fashion Agencies Pty Ltd v GIO General Ltd233 and
adopted in the present case by McKerracher and Colvin JJ234.
155 Another approach is to adopt the schema mapped out by Brennan J in
Verwayen235. The schema involves treating election as a doctrine which applies
where the law confers on a person a choice between inconsistent rights or sets of
rights and which "ensures that there is no inconsistency in the enforcement of [the]
person's rights". The schema further involves treating waiver as a distinct doctrine
which "recognizes the unilateral divestiture of certain rights"236. The schema
necessarily admits of overlap between waiver and election in the case of an
231 (1931) 45 CLR 245 at 253. See also Lissenden v CAV Bosch Ltd [1940] AC 412 at
429.
232 O'Connor v S P Bray Ltd (1936) 36 SR (NSW) 248 at 258.
233 (1995) 8 ANZ Insurance Cases ¶61-235 at 75,649-75,650.
234 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 415-416 [132]-[136].
235 (1990) 170 CLR 394 at 421-424.
236 The Commonwealth v Verwayen (1990) 170 CLR 394 at 423.
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affirmation of a contract. That, in essence, was the approach adopted in the present
case by Allsop CJ237.
156 Of the two approaches, I prefer the second. It matches up better than the
first with the language and structure of reasoning adopted in Craine (in relation to
waiver) and Sargent (in relation to election) and Khoury (in relation to both waiver
and election). It recognises waiver as the operative legal doctrine which precludes
exercise of a right to terminate or avoid a contract after affirmation. And it
recognises that the considerations of justice which inform the application of the
doctrine to preclude the exercise of a right in such a case are capable of having a
broader operation.
157 Whichever of the two approaches is adopted, however, the trigger for a
waiver to occur where a person is faced with a choice between keeping an accrued
right and abandoning that same right is the same: knowledge of the facts giving
rise to the right and unequivocal communication of a choice to abandon that right.
And the legal operation of waiver where so triggered is the same: the right
abandoned is not extinguished but assertion of the abandoned right is thereafter
precluded.
158 Brennan J was cautious in Verwayen in describing waiver as a doctrine
applicable only to "the unilateral divestiture of certain rights". No doubt, there are
accrued rights which inure solely for the benefit of the right-holder which, for
reasons of legal principle or legal policy or legal history, are incapable of unilateral
divestiture or abandonment. Longstanding authority indicates that a right to
payment of a debt or a fixed sum of money is one of them238. The statutory right
of an insurer to reduce its liability consequent upon an insured's failure to comply
with the pre-contractual duty of disclosure is not. Substituting as it does for the
common law right of an insurer to avoid a contract of insurance for material
non-disclosure239, which an insurer could waive (or elect) to abandon, the statutory
right is one which the insurer must similarly be able to waive (or elect) to abandon.
237 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 182-183 [308]-[310], 190 [339].
238 Foakes v Beer (1884) 9 App Cas 605. See Heydon on Contract (2019) 178-183
[5.820]-[5.900]. But see Dixon, "Concerning Judicial Method", in Crennan and
Gummow (eds), Jesting Pilate and Other Papers and Addresses, 3rd ed (2019) 112
at 118-122.
239 See Advance (NSW) Insurance Agencies Pty Ltd v Matthews (1989) 166 CLR 606
at 615; Unity Insurance Brokers Pty Ltd v Rocco Pezzano Pty Ltd (1998) 192 CLR
603 at 620 [47].
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58.
159 That is what occurred here. With knowledge of the facts giving rise to its
statutory right to reduce its liability by reason of Delor Vue's failure to comply
with its pre-contractual duty of disclosure, SCI on behalf of Allianz made and, by
its email of 9 May 2017, unequivocally communicated to Delor Vue a choice not
to rely on that statutory right in answer to the claim which Delor Vue had by then
made for property damage arising from Tropical Cyclone Debbie. Allianz thereby
and thereupon waived that right, in consequence of which Allianz was thereafter
precluded from attempting to reassert it.
Estoppel
160 Turning from waiver to estoppel, the critical question is whether Delor Vue
so acted or abstained from acting on the faith of SCI's representation in its email
of 9 May 2017 that Allianz would not rely on its statutory right in answer to Delor
Vue's claim during the period from 9 May 2017 until 28 May 2018 as to have made
it unjust or unconscionable240 for Allianz on 28 May 2018 to resile from the
position stated in that representation.
161 Allsop CJ at first instance241 and McKerracher and Colvin JJ in the Full
Court242 concluded that it was unjust for Allianz then to resile from the position
stated in the representation in the circumstances where Delor Vue during the prior
year-long period had in reliance on the representation: (1) refrained from taking
legal action to enforce the claim against Allianz; and (2) refrained from itself
taking steps to repair the damage to the apartment complex.
162 On its appeal to this Court, Allianz challenges that conclusion on two
principal grounds. One is procedural. The other is substantive.
240 Newbon v City Mutual Life Assurance Society Ltd (1935) 52 CLR 723 at 734;
Grundt v Great Boulder Pty Gold Mines Ltd (1937) 59 CLR 641 at 674-675;
Giumelli v Giumelli (1999) 196 CLR 101 at 123-124; Sidhu v Van Dyke (2014) 251
CLR 505 at 530 [85], 531 [92]; Australian Financial Services and Leasing Pty Ltd
v Hills Industries Ltd (2014) 253 CLR 560 at 598-600 [84]-[88], 623-624 [152]-
[154]; Crown Melbourne Ltd v Cosmopolitan Hotel (Vic) Pty Ltd (2016) 260 CLR
1 at 48-49 [158].
241 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 189 [337].
242 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 432-433 [206]-[212], 433-436 [213]-[225].
-- 64 of 71 --
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59.
163 The procedural ground is that the reliance found was neither pleaded nor
the subject of testimony by any witness. For the reasons given by Allsop CJ243 and
reiterated by McKerracher and Colvin JJ244 in response to similar procedural
complaints, I reject that ground. The want of pleading gave rise to no procedural
unfairness. The reliance found was properly inferred from objective conduct.
164 The substantive ground is that the detrimental reliance found did not justify
the conclusion that Allianz's departure on 28 May 2018 from the position stated in
the representation of 9 May 2017 was sufficiently detrimental or prejudicial to
Delor Vue to be characterised as unjust. Allianz points out that, by refraining from
taking legal action to enforce the claim against Allianz during the year-long period,
Delor Vue lost neither the opportunity to take legal action to enforce the claim nor
the opportunity to settle the claim. Delor Vue in fact later seized the opportunity
to take legal action to enforce the claim – giving rise to the present case. Allianz
further points to the absence of any finding that, had Delor Vue not refrained from
taking steps to repair the damage to the apartment complex during the year-long
period, the damage to the apartment complex would have been repaired faster,
better, or cheaper.
165 For much the same reasons as those given by Allsop CJ245 and reiterated by
McKerracher and Colvin JJ246 when similar arguments were put to and rejected by
them, I also reject that substantive ground of challenge. Allianz's approach to
assessing the injustice arising from its change of position is too granular and takes
insufficient account of the temporal dimension of Delor Vue's reliance on the
position SCI had represented.
166 In Australian Financial Services and Leasing Pty Ltd v Hills Industries
Ltd247, Hayne, Crennan, Kiefel, Bell and Keane JJ emphasised that "[d]etriment
has not been considered to be a narrow or technical concept in connection with
estoppel", that "[s]o long as [detriment] is substantial, it need not consist of
expenditure of money or other quantifiable financial detriment" and that detriment
"must be approached as 'part of a broad inquiry as to whether repudiation of an
243 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 187 [334].
244 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 431 [201]-[203].
245 Delor Vue Apartments CTS 39788 v Allianz Australia Insurance Ltd [No 2] (2020)
379 ALR 117 at 187 [333].
246 Allianz Australia Insurance Ltd v Delor Vue Apartments CTS 39788 (2021) 287
FCR 388 at 432-433 [206]-[212], 433-436 [213]-[225].
247 (2014) 253 CLR 560 at 600 [88], citing Gillett v Holt [2001] Ch 210 at 232-233.
-- 65 of 71 --
Gageler J
60.
assurance is or is not unconscionable in all the circumstances'". Their Honours also
cited with approval248 the important statement of principle by Allsop CJ, then
Allsop P, in Delaforce v Simpson-Cook249, to the effect that the importance of
keeping a party to a prior representation is especially strong in circumstances
where reliance on the representation has led another party to refrain from taking
action which might realistically have led to a better outcome for that party. As his
Honour there put it:
"That the party encouraged cannot show that he or she would have been
better off in the posited alternative reality is not fatal to the making out of
the estoppel. Indeed, the inability to prove such things reveals a central
aspect of the detriment: being left, now, in that position."
167 Much the same point had been made by Isaacs J in Hawkins v Gaden250. In
the context of determining whether proven detrimental reliance on a prior
representation made departure from the representation unjust, his Honour had there
said251:
"The pecuniary amount of the prejudice is not the test ... If it were the test,
the remedy might often be worse than the disease. The Court might be
compelled to try a series of intricate collateral issues."
168 For an entire year, during which time the damage to the apartment complex
from Tropical Cyclone Debbie remained substantially unrepaired, Delor Vue
refrained from pursuing opportunities for self-help which were obviously available
to it. Delor Vue refrained from pursuing opportunities during that year-long period
on the faith of Allianz's representation. Delor Vue did not need to prove that it
would in fact have been better off if it had pursued one or other of those
opportunities during that period in order to justify the conclusion that Allianz's
subsequent departure from the position represented was unjust.
Utmost good faith
169 The Act provides that "[a] contract of insurance is a contract based on the
utmost good faith and there is implied in such a contract a provision requiring each
party to it to act towards the other party, in respect of any matter arising under or
248 (2014) 253 CLR 560 at 598-599 [84].
249 (2010) 78 NSWLR 483 at 486 [5].
250 (1925) 37 CLR 183.
251 (1925) 37 CLR 183 at 202.
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Gageler J
61.
in relation to it, with the utmost good faith"252. Without limiting the operation of
that provision, the Act goes on to provide that "[i]f reliance by a party to a contract
of insurance on a provision of the contract would be to fail to act with the utmost
good faith, the party may not rely on the provision"253.
170 Those provisions together spell out that the duty of utmost good faith
("uberrima fides"), which had long been acknowledged to exist between an insured
and an insurer at common law but the precise scope and status of which had
remained uncertain, now and by force of statute: (1) is mutual; (2) is implied into
the contract of insurance; (3) requires the insurer and the insured each to act
towards the other with the utmost good faith "in respect of any matter arising under
or in relation to" the contract of insurance; and (4) can be breached by reliance on
a contractual right.
171 Enactment of the provision implemented a recommendation of the
Australian Law Reform Commission ("the ALRC") in its report titled Insurance
Contracts. The ALRC explained the background to the recommendation as
follows254:
"The common law requirement that insurer and insured act in the utmost
good faith towards each other forms the basis of their relationship. This
requirement has usually been recognised in connection with the duty of
disclosure. In principle, it should apply equally to other aspects of the
insurance relationship. That view was adopted by Mr Justice Stephen in
Distillers Bio-Chemicals (Australia) Pty Ltd v Ajax Insurance Co Ltd255.
However, there is no reported decision in Australia applying the duty to the
payment of claims. The position must, therefore, remain in some doubt.
That doubt should be resolved. Legislation should make it clear that the
duty of good faith applies to all aspects of the relationship between insurer
and insured, including the settlement of claims. An insured should be
entitled to recover damages for loss suffered by him as a result of the
insurer's breach of the duty of good faith in relation to the settlement of a
claim."
252 Section 13(1) of the Act, originally enacted as s 13 of the Act.
253 Section 14(1) of the Act.
254 Australian Law Reform Commission, Insurance Contracts, Report No 20 (1982) at
202 [328] (footnote omitted).
255 (1974) 130 CLR 1 at 31.
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Gageler J
62.
The ALRC also explained256:
"Both parties to an insurance contract are subject to the requirement of
uberrima fides. This should be restated as a contractual duty between the
parties. Neither party should be entitled to rely on a contractual provision
when to do so would involve a breach of the duty of utmost good faith. That
should provide sufficient inducement to insurers and their advisers to be
careful in drafting their policies and to act fairly in relying on their strict
terms."
172 The explanations contained in those paragraphs of the ALRC's report, both
as to the need for the statutory implication and as to the intended scope of the
operation of the implied contractual requirement, were specifically taken up in the
Explanatory Memorandum to the Bill for the Act. The "rationale" for the statutory
implication there given was as follows257:
"The extent and application of the duty of good faith should be clarified to
ensure that parties are aware of their obligations. For example, it will be
clear that the duty extends to the insurer in relation to the payment of a
claim. The clause will ensure that insurers and their advisers are careful in
drafting their policies and that they act fairly in relying on their strict terms."
173 The content of the implied contractual requirement that an insurer act
towards an insured with the utmost good faith has been expounded conformably
with those indications of the legislative purpose underlying its statutory
implication. In AMP Financial Planning Pty Ltd v CGU Insurance Ltd258,
Emmett J (with whom Moore J agreed) said that acting with the utmost good faith
requires more than merely acting in good faith and that the content of the implied
contractual requirement is informed by "notions of fairness, reasonableness and
community standards of decency and fair dealing". He said that the implied
contractual requirement is breached by conduct on the part of an insurer towards
an insured in relation to a claim made under a contract of insurance that is
"capricious or unreasonable" when gauged by reference to those notions259. That
256 Australian Law Reform Commission, Insurance Contracts, Report No 20 (1982) at
32 [51].
257 Australia, House of Representatives, Insurance Contracts Bill 1984, Explanatory
Memorandum at 23 [35], citing Australian Law Reform Commission, Insurance
Contracts, Report No 20 (1982) at 32 [51], 202 [328].
258 (2005) 146 FCR 447 at 475 [87]-[89].
259 (2005) 146 FCR 447 at 475 [89].
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Gageler J
63.
exposition of the content of the implied contractual requirement was specifically
endorsed on appeal to this Court260.
174 Express statutory inclusion of relying on a contractual right within the scope
of the acts governed by the implied contractual requirement to act with the utmost
good faith is reason enough to consider that the contractual requirement is
breached where an insurer relies on a contractual right to defeat a claim or to reduce
its liability in respect of a claim in circumstances which make the insurer's reliance
on the right capricious or unreasonable when gauged by reference to the informing
notions of fairness, reasonableness, and community standards of decency and fair
dealing. There is no reason to consider that the implied contractual requirement is
not similarly breached where an insurer's reliance on its statutory right to reduce
its liability in respect of a claim, by reason of an insured's failure to comply with
the insured's pre-contractual duty of disclosure, is capricious or unreasonable when
gauged by reference to the same informing notions.
175 Breach of the implied contractual requirement by the insurer in either of
those circumstances could be restrained at the suit of the insured by an injunction
restraining the insurer's reliance on the right, issued in what is sometimes referred
to as the "auxiliary jurisdiction" of equity to safeguard a legal right261. Damages at
common law could hardly be an adequate remedy for the breach. The Federal
Court being a court of law and equity with jurisdiction to grant all remedies to
which any of the parties appears to be entitled in respect of a legal or equitable
claim properly brought forward in a matter before it262, the availability of
injunctive relief in equity has the consequence that the insurer's breach can be
raised in that Court by the insured in direct answer to the insurer's assertion of a
contractual or statutory right to defeat or reduce a claim263. That is what has
occurred here, leading to the framing by Allsop CJ of appropriate declaratory
relief.
176 The notions of fairness and reasonableness which inform the assessment of
the reasonableness or unreasonableness of an insurer's assertion of a contractual or
statutory right inherently encompass considerations of the kind traditionally
understood to underpin the general "preclusionary" doctrines of waiver and
260 CGU Insurance Ltd v AMP Financial Planning Pty Ltd (2007) 235 CLR 1 at 12
[15], 45 [139]. See also at 77-78 [257].
261 JC Williamson Ltd v Lukey and Mulholland (1931) 45 CLR 282 at 292; Zhu v
Treasurer of New South Wales (2004) 218 CLR 530 at 575 [129].
262 Sections 5 and 22 of the Federal Court of Australia Act 1976 (Cth).
263 Cowell v Rosehill Racecourse Co Ltd (1937) 56 CLR 605 at 632-633; Price v Spoor
(2021) 270 CLR 450 at 470-471 [51].
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Gageler J
64.
estoppel. That must be so whether or not waiver is to continue to be recognised as
a distinct doctrine in Australia. The considerations accordingly include: that an
insured is in principle entitled to know where the insured stands in respect of a
claim made under the insurance contract; that an insurer, having made and
unequivocally communicated a fully informed choice not to assert a right in answer
to a claim should in principle be held to that choice; and that an insured having
relied to its detriment on a communicated choice of an insurer not to assert a right
should not in principle be subjected to prejudice by the insurer changing its
position.
177 The peculiar dependence of an insured on an insurer in circumstances of the
insured having suffered loss means that those considerations, drawn from general
principles of law, apply in an insurance context to a heightened degree. The
continuing obligations of an insured to an insurer under the contract of insurance
and the vulnerability of an insured to the exercise of contractual and other powers
by an insurer in the course of adjusting a claim add a further dimension. Though
uttered in the context of estoppel a century ago, remarks by Lord Atkinson in the
Privy Council on appeal from the decision of this Court in Craine are on point and
have contemporary resonance. Speaking about the propriety of the insurance
company in that case relying on the unperformed condition precedent
("condition 11") to deny liability to pay the claim made by the insured after having
exercised contractual powers ("condition 12") in the adjustment of the claim,
Lord Atkinson said264:
"The penalty inflicted upon the assured in case all the terms of condition 11
be not complied with is that no amount should be payable to the assured
under the policy of insurance. The company are thus free to take an
objection to the non-performance of any of these terms and refuse to pay
anything to the insured. The important question remains, can the company
do this after they have availed themselves and while they are availing
themselves of the powers conferred upon them by condition 12? Those
powers are vast, they are far-reaching, and might in their operation and
results inflict serious pecuniary loss on the assured. It may well be that it
would be just and fair and businesslike to empower each company to
exercise all or any of those powers while the amount of the claim of the
assured was not adjusted; but it would be most oppressive and
unbusinesslike to enable them after they had exercised these or any of these
powers to say to [the] assured, your claim did not comply with all the terms
of condition 11, therefore, though we have taken possession of your
premises and sold your property, we will pay you nothing under the
policies."
264 Yorkshire Insurance Co Ltd v Craine [1922] 2 AC 541 at 545-546. See to similar
effect Craine v Colonial Mutual Fire Insurance Co Ltd (1920) 28 CLR 305 at 320.
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Gageler J
65.
178 Allianz accepted in argument on the appeal that the requirement that it act
towards Delor Vue with the utmost good faith necessitated that it make and
communicate to Delor Vue in a timely manner a decision as to whether or not it
would accept or reject Delor Vue's claim so as to accept or reject responsibility to
adjust the claim under the contract of insurance. That is what SCI as agent for
Allianz did by the email of 9 May 2017. With full knowledge of the facts giving
rise to Allianz's statutory right to reduce its liability in respect of the claim, SCI as
agent for Allianz unequivocally announced in that email that it would not be
relying on that right. Whether or not that fully informed and unequivocally
communicated choice constituted a legally operative waiver, in my opinion, the
statutorily implied contractual requirement that Allianz act towards Delor Vue
with the utmost good faith entailed that Allianz was from then on bound to adhere
to the position it had announced. Allianz was not entitled to go back on its word.
It was not entitled to blow hot and cold.
179 Even if Allianz were not in that way bound by the implied contractual
requirement of utmost good faith never to depart from the position announced in
the email of 9 May 2017, the fact that a year then passed, during which Delor Vue
relied on the announcement to its detriment and during which SCI as agent for
Allianz went on to adjust the claim in accordance with the terms of the contract of
insurance, is sufficient to render Allianz's reassertion of the statutory right on and
from 28 May 2018 unreasonable, indeed capricious. In the words of
Lord Atkinson, what it then did was "oppressive and unbusinesslike".
Disposition
180 The appeal should be dismissed.
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