Ahsen Soybas v Task Retail Pty Ltd [2025] FWC 411
1
Fair Work Act 2009
s.365—General protections
Ahsen Soybas
v
Task Retail Pty Ltd
(C2024/8349)
DEPUTY PRESIDENT CROSS SYDNEY, 28 FEBRUARY 2025
Application to deal with contraventions involving dismissal
[1] This decision arises from an Application to the Fair Work Commission (the
Commission) by Ms Ahsen Soybas (the Applicant) for an extension of time for the lodgement
of an application for a general protections remedy (the Application), pursuant to s.365 of the
Fair Work Act 2009 (the Act).
[2] The Applicant was notified of her dismissal from employment with Task Retail Pty Ltd
(the Respondent) on 28 October 2024. Accordingly, the Application should have been filed by
midnight on 18 November 2024.The Application was lodged on 20 November 2024 and was 2
days out of time.
[3] The Act allows the Commission to extend the period within which a general protections
application must be made only if it is satisfied that there are ‘exceptional circumstances’.
Briefly, exceptional circumstances are circumstances that are out of the ordinary course,
unusual, special or uncommon but the circumstances themselves do not need to be unique nor
unprecedented, nor even very rare.1 Exceptional circumstances may include a single
exceptional matter, a combination of exceptional factors, or a combination of ordinary factors
which, although individually of no particular significance, when taken together can be
considered exceptional.2
[4] The requirement that there be exceptional circumstances before time can be extended
under s.366(2) contrasts with the broad discretion conferred on the Commission under s 185(3)
to extend the 14-day period within which an enterprise agreement must be lodged, which is
exercisable simply if in all the circumstances the Commission considers that it is ‘fair’ to do so.
[5] Section 366(2) requires that, in considering whether to grant an extension of time, the
Commission must take into account the following:
(a) the reason for the delay;
[2025] FWC 411
DECISION
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[2025] FWC 411
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(b) any action taken by the person to dispute the dismissal;
(c) prejudice to the employer (including prejudice caused by the delay);
(d) the merits of the application; and
(e) fairness as between the person and other persons in a similar position.
[6] The requirement that these matters be taken into account means that each matter must
be considered and given appropriate weight in assessing whether there are exceptional
circumstances. I now consider these matters in the context of the Application.
Background
[7] The Respondent operates in the information technology and communication industry.
The Applicant commenced employment with the Respondent on 13 May 2024 as a Technical
Writer.
[8] During the Applicant’s employment, the Respondent conducted a disciplinary process
due to the Applicant’s performance and conduct.
[9] On 28 October 2024, the Respondent conducted a meeting with the Applicant to
terminate her employment summarily.
[10] On 28 October 2024, the Applicant was issued with a termination letter confirming her
employment was terminated as of that date. The Termination Letter relevantly stated:
Termination of your employment
We refer to our meeting today. As discussed, we have reviewed your performance during
your period of probation and, regrettably, confirm that you will not be offered on-going
employment in this position.
The reason for termination of your employment is due to underperformance.
Accordingly, we confirm that your employment with us is terminated effective today, 28
October 2024.
You are not required to work out your notice period of 1 week, 1 week’s payment in lieu
of notice will be paid out to you.
Your untaken Annual Leave will be paid out to you on 29 October 2024.
The Company would like to take this opportunity to remind you of your implied and
express contractual obligations which continue to apply post-termination:
Confidentiality and intellectual property
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Confidentiality clause 17 and Intellectual Property clause 18 of your employment
contract prohibit you from using Confidential Information for any purpose other than
the Company’s benefit either during or after your employment with the Company. This
includes client details, data and and other company specific information.
The Company may take steps to enforce these obligations if the Company becomes
aware of any breach by you.
You are required to hand over all property belonging to Task Retail Pty Ltd to me
(laptop).
Ashen, we wish you all the best going forward. Please note that our EAP service remains
available to you and your family for 3 months, until 28 January 2025.. You can contact
them on the below details:
[Emphasis added]
[11] On 4 November 2024, the Applicant emailed Mr Ritchie, the Human Resources
Business Partner for the Respondent, seeking provision of a separation certificate. There were
other emails sent by the Applicant regarding Laptop and charger returns, and payroll
discrepancies.
[12] On 20 November 2024, the Applicant filed the Application with the Fair Work
Commission. The Applicant filed a statement dated 16 January and a response document dated
29 January 2024. On 28 January 2024, the Respondent filed an Outline of Submissions and a
Statement of Jamie Ritchie, the Human Resources Business Partner for the Respondent.
[13] The Hearing was conducted over Microsoft Teams on 12 February 2025.
Reason for the delay
[14] The Act does not specify what reason for delay might tell in favour of granting an
extension however decisions of the Commission have referred to an acceptable or reasonable
explanation. The absence of any explanation for any part of the delay will usually weigh against
an applicant in the assessment of whether there are exceptional circumstances, and a credible
explanation for the entirety of the delay will usually weigh in the Applicant’s favour, however
all of the circumstances must be considered.3
[15] The Applicant incorrectly noted on her Form F2 that her Application was being lodged
within the 21 day timeframe. The Applicant submits that she was under the mistaken belief that
her dismissal took effect on 4 November 2024, due to a misunderstanding regarding her notice
period.
[16] The Applicant argues that she was informed by her supervisor that she had one week of
notice and was not required to work during this period, leading her to believe her employment
ended on 4 November 2024.
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[17] The Respondent submits that the Applicant has not provided any reasonable explanation
for the 2-day delay in filing the application. The Respondent contends that the termination letter
explicitly stated the termination date as 28 October 2024, and the Applicant was paid one
week’s notice in lieu of working.
[18] The Applicant also accepted that she was aware of the 21-day limitation period at least
7 days prior to the expiry of that 21-day limitation period. While the Applicant claimed shock,
the Applicant was not unable to advance her claim. She was able, within the 21-day period, to
send numerous emails advancing various claims and enquiries.
[19] It is clear that the Applicant simply chose not to comply with the 21-day limitation
period. That is not an exceptional circumstance. The absence of an acceptable explanation
weighs against the Applicant.
Action Taken to Dispute the Dismissal
[20] The Applicant contends that she took prompt action to dispute her dismissal by seeking
clarification on her notice pay and attempting to resolve the issue with the Respondent. The
Applicant states that she was in shock and distress following her dismissal, which contributed
to the delay in filing her application.
[21] The Respondent argues that the Applicant took no action to dispute her dismissal within
the 21-day period. The Respondent asserts that the Applicant was capable of filing the
application within the legislative timeframe but failed to do so.
[22] In all the circumstances, I do not find that the Applicant took any action with the
Respondent to dispute the dismissal after it occurred. I consider this factor, however, is a neutral
consideration.
Prejudice to the employer
[23] The Respondent submitted that it has already been required to spend substantial time
and money to defend the Applicant’s vexatious and baseless claim, and the exercise of the
discretion to extend the time for filing would require the Respondent, to defend the Application
in circumstances which it would otherwise be barred because of the Applicant’s failure to
comply with the time limit.
[24] The Respondent further submitted that should the Applicant be granted extension of
time, the Respondent would suffer economic hardship and would be unfairly prejudiced as a
result.
[25] There is no current evidentiary basis to the claim that the Application is vexatious or
baseless. The Respondent will only have to further defend the matter where exceptional
circumstances are found.
[26] A delay of two days would not be likely prejudice the employer. In the circumstances,
I consider this consideration to be neutral.
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Merits of application
[27] This is a general protections claim. I cannot make any findings on contested matters
without a hearing on the evidence. A Full Bench of the Australian Industrial Relations
Commission in Kyvelos v Champion Socks Pty Ltd (unreported, AIRCFB, Giudice J, Acton
SDP, Gay C, 10 November 2000) Print T2421 stated at [14]:
“It should be emphasised that in considering the merits the Commission is not in a
position to make findings of fact on contested issues, unless evidence is called on those
issues.”
[28] In the matter of Kornicki v Telstra-Network Technology Group4 a predecessor of the
Commission considered the principles applicable to the extension of time discretion under the
former s.170CE(8) of the Workplace Relations Act 1996 (Cth). In that case the Commission
said:
“The merits of the substantive application. If the application has no merit then it would
not be unfair to refuse to extend the time period for lodgement. However we wish to
emphasise that a consideration of the merits of the substantive application for relief in
the context of an extension of time application does not require a detailed analysis of
the substantive merits. It would be sufficient for the applicant to establish that the
substantive application was not without merit.”5
[29] I adopt this reasoning of the Full Bench of the former Commission in relation to the
consideration of merits. I consider that this is a neutral factor.
Fairness as between the Applicant and other persons in a similar position
[30] Neither party brought to my attention any relevant matter concerning this consideration
and I am unaware of any relevant matter. I therefore consider this to be a neutral consideration.
Conclusion
[31] As is evident from the analysis above, the matter that was the subject of submission,
consideration and apportionment of any significant weight, being the absence of any acceptable
reason for delay, weighs in favour of a conclusion there are not exceptional circumstances.
None of the factors weigh against such a conclusion.
[32] Having regard to the matters I am required to take into account under s.366(2), and all
of the matters raised by the Applicant, I am not satisfied that there are exceptional
circumstances. In my view, there are no exceptional circumstances in this case, either when the
various circumstances are considered individually or together.
[33] Because I am not satisfied that there are exceptional circumstances, there is no basis for
me to allow an extension of time. I decline to grant an extension of time under s.366(2).
Accordingly, the Application must be dismissed.
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DEPUTY PRESIDENT
Appearances:
Ms A Soybas, the Applicant.
Ms M Noorzai, Solicitor on behalf of the Respondent.
Hearing details:
12 February 2025.
3PM.
Microsoft Teams.
Printed by authority of the Commonwealth Government Printer
<PR784266>
1 Nulty v Blue Star Group Pty Ltd [2011] FWAFB 975 at [13].
2 Ibid.
3 Stogiannidis v Victorian Frozen Foods Distributors Pty Ltd [2018] FWCFB 901 at [39].
4 Print P3168, 22 July 1997 per Ross VP, Watson SDP and Gay C.
5 Ibid.
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Official source: https://www.fwc.gov.au/documents/decisionssigned/pdf/2025fwc411.pdf