Conveyancers (Professional Conduct and Trust Account and General) Regulations 2008
Conveyancers (Professional Conduct and Trust
Account and General) Regulations 2008
S.R. No. 49/2008
TABLE OF PROVISIONS
Regulation Page
PART 1—PRELIMINARY 1
1 Objectives 1
2 Authorising provisions 1
3 Commencement 2
4 Definitions 2
PART 2—RULES OF PROFESSIONAL CONDUCT 3
5 Rules of professional conduct 3
PART 3—TRUST ACCOUNTS 4
Division 1—Introduction 4
6 Authorised employee 4
Division 2—Computerised accounting system 4
7 Application of Division 4
8 Chronological record of information to be made 4
9 Requirements regarding computerised accounting system 5
10 Back-ups 6
Division 3—General trust accounts 6
11 Establishment and maintenance of general trust account 6
12 Receipting of trust money 7
13 Deposit records for trust money 8
14 Payment by cheque 9
15 Payment by electronic funds transfer 11
16 Recording transactions in trust account cash books 12
17 Trust account receipts cash book 12
18 Trust account payments cash book 13
19 Recording transactions in trust ledger accounts 15
20 Journal transfers 17
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21 Reconciliation of trust records 18
22 Trust ledger account in name of conveyancing business or
licensee 19
Division 4—Controlled money 20
23 Requirements for controlled money accounts 20
24 Maintenance of controlled money accounts 20
25 Receipt of controlled money 21
26 Withdrawal of controlled money must be authorised 23
27 Register of controlled money 24
Division 5—Transit money 26
28 Information to be recorded about transit money 26
Division 6—Trust money generally 26
29 Trust account statements 26
30 Trust account statements for institutional clients 28
31 Withdrawing trust money for costs 28
32 Duration for keeping of trust records 30
Division 7—Miscellaneous 31
33 Exemption 31
PART 4—GENERAL 32
34 Statutory declaration on ceasing to hold trust money 32
35 Claims against the Fund 32
36 Disallowance of a claim against the Fund 32
37 Embargo notice 32
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SCHEDULES 33
SCHEDULE 1—Rules of professional conduct 33
1 Honesty, fairness and professionalism 33
2 Skill, care and diligence 33
3 Fiduciary obligations 33
4 To only undertake work within competence 33
5 To perform work promptly 33
6 To act in the client's best interests and according to the
client's instructions 34
7 To regularly communicate with client 34
8 To confirm client's oral instructions in writing 34
9 Conflicts of interest 34
10 Acting for more than one party to a transaction 34
11 Confidentiality 35
12 Noting of instructions, enquiries and telephone conversations 35
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13 Referral to service provider 36
14 Soliciting through false or misleading advertisements or
communications 37
15 Termination of licensee's services 37
16 Transfer of conveyancing work 38
17 Transfer of conveyancing business 38
18 Conducting another business 39
19 Independence of licensee advising on loan or security
documents 40
20 Advising proposed signatories on loan or security documents 40
SCHEDULE 2 44
Form 1—Statutory Declaration on ceasing to hold Trust Money 44
Form 2—Notice of disallowance of claim for compensation from
the Victorian Property Fund 45
Form 3—Embargo Notice 46
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STATUTORY RULES 2008
S.R. No. 49/2008
Conveyancers Act 2006
Conveyancers (Professional Conduct and Trust
Account and General) Regulations 2008
The Governor in Council makes the following Regulations:
Dated: 27 May 2008
Responsible Minister:
TONY ROBINSON
Minister for Consumer Affairs
RYAN HEATH
Clerk of the Executive Council
PART 1—PRELIMINARY
1 Objectives
The objectives of these Regulations are to
prescribe—
(a) the rules of professional conduct for
conveyancers; and
(b) procedures for the keeping of general trust
accounts and trust ledger accounts,
controlled money accounts, transit money
and other trust records; and
(c) general matters.
2 Authorising provisions
These Regulations are made under section 188 of
the Conveyancers Act 2006.
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3 Commencement
These Regulations come into operation on the day
on which section 188 of the Conveyancers Act
2006 comes into operation.
4 Definitions
In these Regulations—
authorised employee of a licensee means an
employee authorised by the licensee under
regulation 6;
BSB number (Bank State Branch number) means
the number assigned to identify a particular
branch of a particular ADI;
direct deposit means a deposit made by
transferring money directly from one account
into another without the use of a cheque or
cash;
law practice has the same meaning as in the Legal
Profession Act 2004;
matter description means a brief phrase or
expression assigned by a conveyancing
business to describe a matter;
matter reference means a number or other
reference assigned by a conveyancing
business to identify a matter;
the Act means the Conveyancers Act 2006.
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PART 2—RULES OF PROFESSIONAL CONDUCT
5 Rules of professional conduct
The rules set out in Schedule 1 are prescribed for
the purposes of section 45 of the Act as rules of
conduct to be observed by a licensee in the course
of the conduct of a conveyancing business or the
performance of functions under a licence.
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PART 3—TRUST ACCOUNTS
Division 1—Introduction
6 Authorised employee
(1) A licensee, by instrument, may authorise an
employee of the licensee to be an authorised
employee for the purposes of these Regulations.
(2) The instrument in subregulation (1) must be
signed by the licensee and the employee.
Division 2—Computerised accounting system
7 Application of Division
This Division applies where a licensee keeps trust
records (including records relating to controlled
money) by means of a computerised accounting
system.
8 Chronological record of information to be made
The licensee must keep a record in permanent
form, compiled in chronological sequence, of the
creation, amendment or deletion of information in
the computerised accounting system in relation to
the following—
(a) client name;
(b) client address;
(c) matter reference;
(d) matter description;
(e) ledger account number—
disclosing the details before and after the creation,
amendment or deletion of the information.
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9 Requirements regarding computerised accounting
system
(1) The licensee must ensure that the computerised
accounting system is not capable of accepting the
entry of a transaction resulting in a debit balance
to a trust ledger account, unless a
contemporaneous record of the transaction is
made in a manner that enables the production, in
permanent form, of a separate chronological
report of all occurrences of that kind.
(2) The licensee must ensure that the system is not
capable of deleting a trust ledger account unless—
(a) the balance of the account is zero and all
outstanding cheques have been presented;
and
(b) when the account is deleted, a copy of the
account is retained in a permanent form.
(3) The licensee must ensure that any entry in a
record produced in a permanent form appears in
chronological sequence.
(4) The licensee must ensure that each page of each
printed record (where necessary) is numbered
sequentially.
(5) The licensee must ensure that the system is not
capable of amending the particulars of a
transaction already recorded otherwise than by a
transaction separately recorded that makes the
amendment.
(6) The licensee must ensure that the system requires
input in every field of a data entry screen intended
to receive information required by this Part to be
included in trust records.
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10 Back-ups
The licensee must ensure that—
(a) a back-up copy of all records required by this
Part is made not less frequently than once
each month; and
(b) each back-up copy is retained by the
licensee; and
(c) a complete set of back-up copies is kept in a
separate location so that any incident that
may adversely affect the records would not
also affect the back-up copy.
Division 3—General trust accounts
11 Establishment and maintenance of general trust
account
(1) This regulation applies for the purposes of
section 66(2) of the Act.
(2) A general trust account satisfies the requirements
of this regulation if—
(a) the account is established in Victoria with an
approved ADI as soon as practicable after
trust money to which section 66(1) of the
Act applies is received by the licensee; and
(b) the account is maintained in Victoria; and
(c) the name of the account includes—
(i) the name of the licensee; and
(ii) the expression "conveyancing business
trust account" or "conveyancing
business trust a/c".
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(3) Subregulation (2)(c) does not apply to an account
established in Victoria before the commencement
of this regulation.
(4) Subregulation (2)(c)(ii) does not require the
repetition of the words "conveyancing business" if
those words form part of the name of the licensee.
12 Receipting of trust money
(1) This regulation applies if a licensee receives trust
money that is required to be paid into a general
trust account.
(2) After receiving the trust money, the licensee must
make out a receipt.
(3) The receipt must be made out as soon as
practicable—
(a) after the trust money is received; or
(b) in the case of trust money received by direct
deposit—after the licensee receives or gains
access to a notice or confirmation (in written
or electronic form) of the deposit from the
ADI concerned.
(4) The receipt, containing the required particulars,
must be made out in duplicate, whether by way of
making a carbon copy or otherwise, unless at the
time the receipt is made out those particulars are
recorded electronically in the trust account
receipts cash book.
(5) For the purposes of subregulation (4), the required
particulars are as follows—
(a) the date the receipt is made out and, if
different, the date the money was received;
(b) the receipt number;
(c) the amount of money received;
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(d) the form in which the money was received;
(e) the name of the person from whom the
money was received;
(f) details clearly identifying the name of the
client in respect of whom the money was
received and the matter description and
matter reference;
(g) particulars sufficient to identify the purpose
for which the money was received;
(h) the name of the licensee's conveyancing
business, or the business name under which
the licensee performs conveyancing work,
and the expression "trust account" or
"trust a/c";
(i) the name of the person who made out the
receipt.
(6) The original receipt is to be delivered, on request,
to the person from whom the trust money was
received.
(7) Receipts must be consecutively numbered and
issued in consecutive sequence.
(8) If a receipt is cancelled or not delivered, the
original receipt must be retained.
13 Deposit records for trust money
(1) This regulation applies if a licensee receives trust
money that is required to be paid into a general
trust account and the money is not paid into a
general trust account by direct deposit.
(2) A deposit record, containing the required
particulars, must be produced to the approved
ADI at the time the deposit is made.
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(3) The deposit record, containing the required
particulars, must be made out in duplicate,
whether by way of making a carbon copy or
otherwise, unless at the time the deposit is made
out those particulars are recorded electronically in
the trust account deposits book.
(4) The duplicate deposit record must be kept for each
deposit to the general trust account and must be
kept in a deposit book or be otherwise securely
filed in the order in which the deposits were made.
(5) For the purposes of subregulations (2) and (3) the
required particulars are as follows—
(a) the date of the deposit;
(b) the amount of the deposit;
(c) whether the deposit consists of cheques,
notes or coins (and the amount of each);
(d) for each cheque—
(i) the name of the drawer of the cheque;
(ii) the name and branch (or BSB number)
of the ADI on which the cheque is
drawn;
(iii) the amount of the cheque.
14 Payment by cheque
(1) This regulation applies to the withdrawal of trust
money from a general trust account by cheque.
(2) A cheque—
(a) must be made payable to or to the order of a
specified person or persons and not to bearer
or cash; and
(b) must be crossed "not negotiable"; and
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(c) must include—
(i) the name of the licensee's conveyancing
business; and
(ii) the expression "conveyancing business"
or "conveyancing business trust a/c".
(3) A cheque must be signed—
(a) by the licensee; or
(b) if the licensee is not available, by an
authorised employee of the licensee.
(4) A paper copy record of the required particulars
(which may be in the form of a cheque butt) must
be kept of each payment made by cheque, whether
by way of making a carbon copy or otherwise,
unless at the time the cheque is issued those
particulars are recorded electronically in the trust
account payments cash book.
(5) For the purposes of subregulation (4), the required
particulars are as follows—
(a) the date and number of the cheque;
(b) the amount ordered to be paid by the cheque;
(c) the name of the person to whom the payment
is to be made or, in the case of a cheque
made payable to an ADI, the name or BSB
of the ADI and the name of the person
receiving the benefit of the payment;
(d) details clearly identifying the name of the
person on whose behalf the payment was
made and the matter reference;
(e) details clearly identifying the ledger account
to be debited;
(f) particulars sufficient to identify the purpose
for which the payment was made.
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(6) Records relating to payments by cheque
(including cheque requisitions) must be kept in the
order in which the cheques were issued.
(7) Subregulation (2)(c) does not apply to an account
established in Victoria before the commencement
of this regulation.
(8) Subregulation (2)(c)(ii) does not require the
repetition of the words "conveyancing business" if
those words form part of the name or business
name of the licensee's conveyancing business.
15 Payment by electronic funds transfer
(1) This regulation applies to the withdrawal of trust
money from a general trust account by electronic
funds transfer.
(2) An electronic funds transfer must be under the
direction of or with the authority of—
(a) the licensee; or
(b) if the licensee is not available, by an
authorised employee of the licensee.
(3) A paper record of the required particulars must be
kept of each payment, unless at the time the
electronic funds transfer is effected those
particulars are recorded by computer program in
the trust account payments cash book.
(4) For the purposes of subregulation (3), the required
particulars are as follows—
(a) the date and number of the transaction;
(b) the amount transferred;
(c) the name and number of the account to
which the amount was transferred and
relevant BSB number;
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(d) the name of the person to whom the payment
was made or, in the case of a payment to an
ADI, the name or BSB number of the ADI
and the name of the person receiving the
benefit of the payment;
(e) details clearly identifying the name of the
person on whose behalf the payment was
made and the matter reference;
(f) details clearly identifying the ledger account
to be debited;
(g) particulars sufficient to identify the purpose
for which the payment was made.
(5) Records relating to payments by electronic funds
transfer (including transfer requisitions) must be
kept in the order in which the transfers were
effected.
16 Recording transactions in trust account cash books
A licensee who maintains a general trust account
must keep the following trust account cash
books—
(a) a trust account receipts cash book in
accordance with regulation 17; and
(b) a trust account payments cash book in
accordance with regulation 18.
17 Trust account receipts cash book
(1) The following particulars must be recorded in a
licensee's trust account receipts cash book in
respect of each receipt of trust money—
(a) the date the receipt is made out and, if
different, the date the money was received;
(b) the receipt number;
(c) the amount of money received;
(d) the form in which the money was received;
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(e) the name of the person from whom the
money was received;
(f) details clearly identifying the name of the
client in respect of whom the money was
received and the matter description and
matter reference;
(g) particulars sufficient to identify the purpose
for which the money was received;
(h) the name of the licensee's conveyancing
business, or the business name under which
the licensee performs conveyancing work,
and the expression "trust account" or
"trust a/c";
(i) the name of the person who made out the
receipt.
(2) The date and amount of each deposit in the
general trust account must be recorded in the trust
account receipts cash book.
(3) The particulars in respect of receipts must be
recorded in the order in which the receipts are
made out.
(4) The particulars in respect of a receipt must be
recorded within 5 business days from and
including the day the receipt was made out.
18 Trust account payments cash book
(1) The following particulars must be recorded in a
licensee's trust account payments cash book in
respect of each payment of trust money by
cheque—
(a) the date and number of the cheque;
(b) the amount ordered to be paid by the cheque;
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(c) the name of the person to whom the payment
is to be made or, in the case of a cheque
made payable to an ADI, the name or BSB
of the ADI and the name of the person
receiving the benefit of the payment;
(d) details clearly identifying the name of the
person on whose behalf the payment was
made and the matter reference;
(e) details clearly identifying the ledger account
to be debited;
(f) particulars sufficient to identify the purpose
for which the payment was made.
(2) The following particulars must be recorded in a
licensee's trust accounts payments cash book in
respect of each payment of trust money by
electronic funds transfer—
(a) the date and number of the transaction;
(b) the amount transferred;
(c) the name and number of the account to
which the amount was transferred and
relevant BSB number;
(d) the name of the person to whom the payment
was made or, in the case of a payment to an
ADI, the name or BSB number of the ADI
and the name of the person receiving the
benefit of the payment;
(e) details clearly identifying the name of the
person on whose behalf the payment was
made and the matter reference;
(f) details clearly identifying the ledger account
to be debited;
(g) particulars sufficient to identify the purpose
for which the payment was made.
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(3) The particulars in respect of payments must be
recorded in the order in which the payments are
made.
(4) The particulars in respect of a payment must be
recorded within 5 business days from and
including the day the payment was made.
19 Recording transactions in trust ledger accounts
(1) A licensee who keeps a general trust account must
keep a separate trust ledger account in relation to
each client in each matter for which trust money
has been received by the licensee.
(2) The following particulars must be recorded in the
title of a trust ledger account—
(a) the name of the person for or on behalf of
whom the trust money was paid;
(b) the person's address;
(c) particulars sufficient to identify the matter in
relation to which the trust money was
received.
(3) Details of any changes in the title of a trust ledger
account must be recorded.
(4) Transactions relating to trust money must be
recorded in the trust ledger account in the order in
which the transactions occur.
(5) The following particulars must be recorded in the
trust ledger account in respect of each receipt of
trust money for the matter—
(a) the date a receipt was made out for the
money or, if different, the date the money
was received;
(b) the amount of money received;
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(c) the name of the person from whom the
money was received;
(d) particulars sufficient to identify the purpose
for which the money was received.
(6) The following particulars must be recorded in the
trust ledger account in respect of each payment of
trust money by cheque—
(a) the date of the cheque;
(b) the amount ordered to be paid by the cheque;
(c) the name of the person to whom the payment
is to be made or, in the case of a cheque
made payable to an ADI, the name or BSB
number of the ADI and the name of the
person receiving the benefit of the payment;
(d) particulars sufficient to identify the purpose
for which the payment was made.
(7) The following particulars must be recorded in the
trust ledger account in respect of each payment of
trust money by electronic funds transfer—
(a) the date of the transaction;
(b) the amount transferred;
(c) the name of the account to which the amount
was transferred;
(d) the name of the person to whom the payment
was made or, in the case of a payment to an
ADI, the name or BSB number of the ADI
and the name of the person receiving the
benefit of the payment;
(e) particulars sufficient to identify the purpose
for which the payment was made.
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(8) The following particulars must be recorded in the
trust ledger account in respect of each transfer of
trust money effected by a journal entry—
(a) the date of the transfer;
(b) the amount transferred;
(c) the name of the other trust ledger account
from which or to which the money was
transferred;
(d) particulars sufficient to identify the purpose
for which the payment was made.
(9) Transactions relating to trust money must be
recorded in the trust ledger account in the order in
which the transactions occur.
(10) The particulars in respect of a receipt, payment or
transfer of trust money must be recorded within
5 business days from and including the day the
receipt was made out, the payment was made or
the transfer was effected, as the case requires.
(11) The trust ledger account balance must be recorded
in the trust ledger account after each receipt,
payment or transfer of trust money.
20 Journal transfers
(1) Trust money held by a licensee must be
transferred by journal entry from one trust ledger
account to another trust ledger account, only if—
(a) the licensee is authorised or entitled to
withdraw the money and pay it to the other
trust ledger account; and
(b) the transfer has been authorised in writing—
(i) by the licensee; or
(ii) if the licensee is not available, by an
authorised employee of the licensee.
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(2) A licensee must keep a trust account transfer
journal if the licensee transfers trust money by
journal entry.
(3) The following particulars must be recorded in the
trust account transfer journal in respect of each
transfer of trust money by journal entry—
(a) the date of the transfer;
(b) the names of all ledger accounts to be
debited or credited, including identifying
references;
(c) the amount transferred;
(d) particulars sufficient to identify the purpose
for which the transfer is made, the matter
reference and a short description of the
matter.
(4) Journal pages and entries must be consecutively
numbered.
(5) A licensee must keep particulars of the
authorisation for each transfer of trust money by
journal entry, whether in the trust account transfer
journal or in some other way.
21 Reconciliation of trust records
(1) A licensee who maintains a general trust account
must reconcile the trust records relating to the
general trust account.
(2) The trust records in subregulation (1) are to be
reconciled as at the end of each month by
preparing—
(a) a statement—
(i) reconciling the general trust account
balance as shown in ADI records with
the balance of the trust account cash
books; and
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(ii) showing the date the statement was
prepared; and
(b) a statement—
(i) reconciling the balance of the trust
ledger accounts with the balance of the
trust account cash books; and
(ii) containing a list of the trust ledger
accounts showing the name, identifying
the reference and balance of each and a
short description of the matter to which
each relates; and
(iii) showing the date the statement was
prepared.
(3) The statements must be prepared within
15 business days after the end of the month
concerned.
22 Trust ledger account in name of conveyancing
business or licensee
(1) A licensee may only maintain a trust ledger
account in the licensee's name or the
conveyancing business's name for the purpose of
aggregating in the account, by transfer from other
accounts in the trust ledger, money properly due
to the licensee for costs.
(2) In a case to which subregulation (1) applies, the
licensee must ensure that the money in the trust
ledger account is withdrawn from the general trust
account not later than one month after the day on
which the money was transferred to the trust
ledger account.
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Division 4—Controlled money
23 Requirements for controlled money accounts
(1) For the purposes of section 64(2) of the Act, a
direction to a licensee to deposit money received
by the licensee on behalf of a person in an account
(other than a general trust account) over which the
licensee has or will have exclusive control can
only be made if the licensee is satisfied that—
(a) the amount of money to be paid to the
licensee exceeds $50 000; or
(b) the transaction in respect of which the money
is to be paid is not to be settled within
60 days.
(2) This regulation does not apply to an account
established in Victoria before the commencement
of this regulation.
24 Maintenance of controlled money accounts
For the purposes of section 71 of the Act, a
controlled money account must be maintained
under an account name that includes the following
particulars—
(a) the name of the licensee;
(b) the expression "controlled money account or
CMA/c";
(c) particulars that are sufficient to identify the
purpose of the account and to distinguish the
account from any other account maintained
by the licensee.
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25 Receipt of controlled money
(1) This regulation applies if a licensee receives
controlled money.
(2) The licensee must operate a separate controlled
money receipt system for the receipt of controlled
money for all the licensee's controlled money
accounts.
(3) After receiving controlled money, the licensee
must make out a receipt as soon as practicable—
(a) after the controlled money is received; or
(b) in the case of controlled money received by
direct deposit—after the licensee receives or
can access notice or confirmation (in written
or electronic form) of the deposit from the
ADI concerned.
(4) The receipt, containing the required particulars,
must be made out in duplicate, whether by way of
making a carbon copy or otherwise, unless at the
time the receipt is made out those particulars are
recorded by computer program in the register of
controlled money.
(5) For the purposes of subregulation (4), the required
particulars are as follows—
(a) the date the receipt is made out and, if
different, the date the money was received;
(b) the amount of money received;
(c) the form in which the money was received;
(d) the name of the person from whom the
money was received;
(e) details clearly identifying the name of the
person on whose behalf the money was
received and the matter description and
matter reference;
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(f) particulars sufficient to identify the purpose
for which the money was received;
(g) the name of and other details clearly
identifying the controlled money account to
be credited, unless the account has not been
established by the time the recept is made
out;
(h) the name of the licensee's conveyancing
business, or the business name under which
the licensee performs conveyancing work,
and the expression "controlled money
receipt";
(i) the name of the person who made out the
receipt;
(j) the receipt number.
(6) If the controlled money account to be credited has
not been established by the time the receipt is
made out, the name of and other details clearly
identifying the account when established must be
included on the duplicate receipt (if any).
(7) The original receipt is to be delivered, on request,
to the person from whom the controlled money
was received.
(8) Receipts must be consecutively numbered and
issued in consecutive sequence.
(9) If a receipt is cancelled or not delivered, the
original receipt must be retained.
(10) A receipt is not required to be made out for any
interest or other income received from the
investment of controlled money and credited
directly to a controlled money account.
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26 Withdrawal of controlled money must be authorised
(1) A withdrawal of money from a controlled money
account held by a licensee must be effected by,
under the direction of or with the authority of—
(a) the licensee; or
(b) if the licensee is not available, an authorised
employee of the licensee.
(2) A written record of the required particulars must
be kept of each withdrawal, unless at the time the
withdrawal is made those particulars are recorded
by computer program.
(3) For the purposes of subregulation (2), the required
particulars are as follows—
(a) the date and number of the transaction;
(b) the amount withdrawn;
(c) in the case of a transfer made by electronic
funds transfer—the name and number of the
account to which the amount was transferred
and the relevant BSB number;
(d) the name of the person to whom payment is
to be made or, in the case of a payment to an
ADI, the name or BSB number of the ADI
and the name of the person receiving the
benefit of the payment;
(e) details clearly identifying the name of the
person on whose behalf the payment was
made and the matter reference;
(f) particulars sufficient to identify the purpose
for which the payment was made;
(g) the person or persons effecting, directing or
authorising the withdrawal.
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(4) The particulars are to be recorded in the order in
which the payments are recorded and are to be
recorded separately for each controlled money
account.
27 Register of controlled money
(1) A licensee who receives controlled money must
maintain a register of controlled money consisting
of the records of controlled money movements for
the controlled money accounts of the licensee.
(2) A separate record of controlled money movements
must be maintained for each controlled money
account.
(3) A record of controlled money movements for a
controlled money account must record the
following information—
(a) the name of the person on whose behalf the
controlled money is held;
(b) the person's address;
(c) particulars sufficient to identify the matter;
(d) any changes to the information referred to in
paragraphs (a) to (c).
(4) The following particulars must be recorded in a
record of controlled money movements for a
controlled money account—
(a) the date the controlled money was received;
(b) the number of the receipt;
(c) the date the money was deposited in the
controlled money account;
(d) the name of and other details clearly
identifying the controlled money account;
(e) the amount of controlled money deposited;
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(f) details of the deposit sufficient to identify the
deposit;
(g) interest received;
(h) details of any payments from the controlled
money account, including the particulars
required to be recorded under
regulation 26(2).
(5) With the exception of interest and other income
received in respect of controlled money,
particulars of receipts and payments must be
entered in the register as soon as practicable after
the controlled money is received by the licensee
or any payment is made.
(6) Interest and other income received in respect of
controlled money must be entered in the register
as soon as practicable after the licensee is notified
of its receipt.
(7) The licensee must retain as part of the licensee's
trust records all supporting information (including
ADI statements and notifications of interest
received) relating to controlled money.
(8) Within 15 business days after each month, the
licensee must prepare and keep as a permanent
record a statement as at the end of the month
containing a list of the licensee's controlled money
accounts showing—
(a) the name, number and balance of each
account in the register; and
(b) the name of the person on whose behalf the
controlled money in each account was held;
and
(c) a short description of the matter to which
each account relates; and
(d) the date the statement was prepared.
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Division 5—Transit money
28 Information to be recorded about transit money
(1) This regulation has effect for the purposes of
section 73 of the Act.
(2) A licensee must, in respect of transit money
received by the licensee, record and retain
particulars sufficient to identify the relevant
transaction and any purpose for which the money
was received.
Division 6—Trust money generally
29 Trust account statements
(1) A licensee must furnish a trust account statement
to each person for whom or on whose behalf trust
money (other than transit money) is held or
controlled by the licensee.
(2) The licensee must furnish a separate statement for
each trust ledger account.
(3) The licensee must furnish a separate statement for
each controlled money account.
(4) In the case of trust money subject to a power
given to the licensee or an associate of the
licensee in respect of which the licensee is
required to keep a record of all dealings with the
money to which the licensee or associate is a
party, the licensee must furnish a separate
statement for each record.
(5) A trust account statement is to contain particulars
of—
(a) all the information required to be kept under
this Part in relation to the trust money
included in the relevant ledger account or
record; and
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(b) the remaining balances (if any) of the
money.
(6) A trust account statement is to be furnished—
(a) as soon as practicable after completion of the
matter to which the ledger account or record
relates; or
(b) as soon as practicable after the person for
whom or on whose behalf the money is held
or controlled makes a reasonable request for
the statement during the course of the matter;
or
(c) except as provided by subregulation (7), as
soon as practicable after 30 June in each
year.
(7) The licensee is not required to furnish a trust
account statement under subregulation (6)(c) in
respect of a ledger account or record if at
30 June—
(a) the ledger account or record has been open
for less than 6 months; or
(b) the balance of the ledger account or record is
zero and no transaction affecting the account
has taken place within the previous
12 months; or
(c) a trust account statement has been furnished
within the previous 12 months and there has
been no subsequent transaction affecting the
ledger account or record.
(8) The licensee must retain a copy of a trust account
statement provided under this regulation.
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30 Trust account statements for institutional clients
(1) In this regulation—
institutional client of a licensee means a client of
a licensee, if the client is—
(a) a public company, a subsidiary of a
public company, a foreign company, a
subsidiary of a foreign company or a
registered Australian body (within the
meaning of the Corporations Act); or
(b) a financial services licensee (within the
meaning of the Corporations Act).
(2) Regulation 29 does not apply to an institutional
client to the extent to which the client directs the
licensee not to provide trust account statements
under that regulation.
(3) If the institutional client directs the licensee to
provide trust account statements on a basis
different from that prescribed by regulation 29,
the licensee must supply those statements as
directed, except to the extent to which the
direction is unreasonably onerous.
(4) The licensee must retain a copy of a trust account
statement provided under this regulation.
31 Withdrawing trust money for costs
(1) This regulation prescribes, for the purposes of
section 77(1)(b) of the Act, the procedure for the
withdrawal of trust money held in a general trust
account or controlled money account of a licensee
for payment of costs owing to the licensee by the
person for whom the trust money was paid into
the account.
(2) The trust money may only be withdrawn in
accordance with the procedure set out in either
subregulation (3) or (4).
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(3) The licensee may withdraw the trust money—
(a) if—
(i) the money is withdrawn in accordance
with a costs agreement that authorises
the withdrawal; or
(ii) the money is withdrawn in accordance
with instructions that have been
received by the licensee and that
authorise the withdrawal; or
(iii) the money is owed to the licensee by
way of third party disbursements
incurred on behalf of the person; and
(b) if, before effecting the withdrawal, the
licensee gives or sends to the person—
(i) a request for payment, referring to the
proposed withdrawal; or
(ii) a written notice of withdrawal.
(4) The licensee may withdraw the trust money—
(a) if the licensee has given the person a bill
relating to the money; and
(b) if—
(i) the person has not objected to
withdrawal of the money within 7 days
after being given the bill; or
(ii) the person has objected within 7 days
after being given the bill but has not
made a complaint to the Director under
Part 8 of the Fair Trading Act 1999 or
made an application to VCAT under
Part 9 of the Fair Trading Act 1999
within 60 days after being given the
bill; or
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(iii) the money otherwise becomes legally
payable.
(5) Instructions mentioned in subregulation
(3)(a)(ii)—
(a) if given in writing, must be retained as a
permanent record; or
(b) if not given in writing, must be reduced to
writing either before, or not later than
5 business days after, the licensee effects the
withdrawal and a copy must be retained as a
permanent record.
(6) For the purposes of subregulation (3)(a)(iii),
money is taken to have been paid by the licensee
on behalf of the person when the relevant account
of the licensee has been debited.
32 Duration for keeping of trust records
(1) This regulation has effect for the purposes of
section 71(5) and section 80 of the Act for the
keeping in a permanent form of a licensee's trust
records in relation to trust money received by the
licensee.
(2) The trust records are to be kept for a period of
7 years after—
(a) in the case of a trust record referred to in
paragraph (a) to (m) of the definition of trust
records in section 62 of the Act—the only or
the last transaction entry in the record; or
(b) in the case of any other trust record—
finalisation of the matter to which the record
relates.
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Division 7—Miscellaneous
33 Exemption
The Director may—
(a) exempt a licensee from complying with any
of the provisions of this Part subject to any
conditions that may be imposed by the
Director; and
(b) at any time impose a new condition on the
exemption, amend or revoke a condition
already imposed on the exemption, or revoke
the exemption.
__________________
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PART 4—GENERAL
34 Statutory declaration on ceasing to hold trust money
A statutory declaration for the purposes of
section 86(4) of the Act must be in the form of
Form 1 in Schedule 2.
35 Claims against the Fund
For the purposes of section 145(1)(b) of the Act,
the prescribed information is—
(a) the name and address of the claimant;
(b) the name and address of the licensee in
respect of whom the claim is made;
(c) the grounds on which the claim is made;
(d) the amount of monetary loss suffered by the
claimant;
(e) details of any action taken by the claimant to
recover the loss from a source other than the
Fund;
(f) details of any monetary or non-monetary
amount recovered in relation to the loss by
the claimant from a source other than the
Fund.
36 Disallowance of a claim against the Fund
The notice of the Secretary's disallowance of all or
part of a claim referred to in section 145(5) of the
Act must be in the form of Form 2 in Schedule 2.
37 Embargo notice
An embargo notice issued by an inspector under
section 168 of the Act must be in the form of
Form 3 in Schedule 2.
__________________
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SCHEDULES
SCHEDULE 1
Regulation 5
RULES OF PROFESSIONAL CONDUCT
1 Honesty, fairness and professionalism
(1) A licensee must act honestly, fairly and
professionally with all parties in a transaction.
(2) A licensee must not misinform or otherwise
mislead or deceive any parties in negotiations or a
transaction.
2 Skill, care and diligence
A licensee must exercise reasonable skill, care and
diligence in the performance of conveyancing
work or carrying on a conveyancing business.
3 Fiduciary obligations
A licensee must comply with the fiduciary
obligations arising out of the performance of
conveyancing work or carrying on a conveyancing
business.
4 To only undertake work within competence
A licensee must only accept instructions to
perform conveyancing work if the licensee is
competent to perform the conveyancing work
concerned.
5 To perform work promptly
A licensee must only accept instructions to
perform conveyancing work if the licensee
reasonably expects to be able to carry out the
conveyancing work concerned reasonably
promptly.
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6 To act in the client's best interests and according to
the client's instructions
A licensee must act in the client's best interests
and according to the client's instructions at all
times unless it would be contrary to the Act or
these Regulations or otherwise unlawful to do so.
7 To regularly communicate with client
A licensee must regularly communicate with a
client to ensure that the client is kept up to date
with the progress of the client's matter.
8 To confirm client's oral instructions in writing
A licensee must ensure that oral instructions
(other than those of a trivial nature) received from
a client are confirmed with the client in writing as
soon as possible after they are received.
9 Conflicts of interest
A licensee must not accept instructions to perform
or continue to perform conveyancing work for a
client if doing so would place the licensee's
interests in conflict with the client's interests.
10 Acting for more than one party to a transaction
(1) A licensee may only act for more than one party
to a transaction if the licensee discloses in writing
to each party that the licensee is intending to act
for the others, and each party consents in writing
to the licensee so acting.
(2) If a licensee who is acting for more than one party
cannot continue to act for all of the parties without
acting in a manner contrary to the interests of one
or more of them, the licensee must cease to act for
all of the parties.
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(3) The disclosure referred to in subrule (1) must
indicate that, as a consequence of acting for more
than one party to the transaction—
(a) the licensee may be prevented from—
(i) disclosing to each party all information
within the licensee's knowledge that is
relevant to the transaction; and
(ii) giving advice to one party which is
contrary to the interests of the other;
and
(b) the licensee will cease to act for all parties if
the licensee would, otherwise, be obliged to
act in a manner contrary to the interests of
one or more of them.
11 Confidentiality
A licensee must not, at any time, use or disclose
any confidential information obtained while acting
on behalf of a client unless—
(a) the client authorises the disclosure; or
(b) the licensee is permitted or compelled by law
to disclose the information.
12 Noting of instructions, enquiries and telephone
conversations
(1) A licensee must keep, in the form of a file note, a
written record of the following—
(a) all instructions received from the licensee's
clients and advice given;
(b) all telephone conversations made or received
in connection with conveyancing work;
(c) all enquiries made in connection with
conveyancing work and responses given.
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(2) A record required to be kept under this rule may
be kept in the electronic form, provided it can be
produced in a permanent legible form in the
English language.
13 Referral to service provider
(1) A licensee who refers a client or prospective client
to a service provider must not falsely represent to
the client or prospective client that the service
provider is independent of the licensee.
(2) A service provider is considered to be independent
of a licensee if—
(a) the licensee receives no rebate, discount,
commission or benefit for referring a client
or customer to the service provider; and
(b) the licensee does not have a personal or
commercial relationship with the service
provider.
(3) The following are examples of a personal or
commercial relationship—
(a) a family relationship;
(b) a business relationship;
(c) a fiduciary relationship;
(d) a relationship in which one person is
accustomed, or obliged, to act in accordance
with the directions, instructions or wishes of
the other person.
(4) If the service provider is not independent of the
licensee, the licensee must disclose to the client or
prospective client—
(a) the nature of the relationship, whether
personal or commercial, the licensee has
with the service provider; and
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(b) the nature and value of any rebate, discount,
commission or benefit the licensee may
receive, or expects to receive, by referring
the client or prospective client to the service
provider.
(5) In this rule—
service provider means a person who provides a
service in relation to a conveyancing
transaction (for example, a building
inspector, pest inspector, valuer, surveyor,
insurer, mortgage originator, mortgage
broker, law practice or another licensee).
14 Soliciting through false or misleading
advertisements or communications
(1) A licensee must not solicit clients or customers
through advertisements or other communications
that the licensee knows or ought to know are false
or misleading.
(2) A licensee must not include any matter (including
any statement, slogan or logo) on stationery or
business cards used in connection with
conveyancing work that the licensee knows or
ought to know is false or misleading.
15 Termination of licensee's services
A licensee must complete the conveyancing work
in respect of which the licensee has accepted
instructions to perform for a client unless—
(a) the licensee and the client have otherwise
agreed; or
(b) the client terminates the services of the
licensee; or
(c) the licensee terminates the provision of
services to the client by giving 14 days
written notice to the client.
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16 Transfer of conveyancing work
If—
(a) a licensee ceases to act for a client before
completing the conveyancing work in respect
of which the licensee has accepted
instructions to perform for a client; and
(b) the client instructs another licensee or a law
practice to take over the performance of the
client's conveyancing work—
the first-mentioned licensee must, within 14 days
after receipt of a direction in writing from the
client, deliver to the second-mentioned licensee or
the law practice all relevant documents to which
the client is entitled and any information that is
necessary for the proper performance of the
client's conveyancing work.
17 Transfer of conveyancing business
(1) If a licensee intends to transfer the whole or any
part of the licensee's conveyancing business
(including clients' work in progress) to another
licensee or a law practice, the first-mentioned
licensee must give each client 14 days written
notice of the following—
(a) the intended transfer of documents to the
licensee or law practice acquiring the
business, unless a contrary direction is
received from the client;
(b) the client's right to give to the first-
mentioned licensee a contrary direction in
relation to the conduct of the client's affairs
and the delivery of the client's documents.
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(2) If the licensee holds money on behalf of the client
in trust or under the licensee's control, the notice
referred to in subrule (1) must also advise the
client of the following—
(a) the balance of money held on the client's
behalf;
(b) the licensee's intention to transfer the
relevant account to the licensee or law
practice acquiring the business, unless
advised by the client to the contrary;
(c) the client's right to give to the first-
mentioned licensee a contrary direction as to
the manner in which the licensee should deal
with the account on the client's behalf.
18 Conducting another business
(1) A licensee who engages in the conduct of another
business concurrently with the conduct of the
licensee's conveyancing business must ensure the
following—
(a) that the other business is not of such a nature
that the licensee's involvement in it would be
likely to impair, or conflict with, the
licensee's duties to clients in the conduct of
the conveyancing business;
(b) that separate and independent files, records
and accounts are maintained in respect of the
conveyancing business and of the other
business;
(c) that the licensee ceases to act for a client of
the conveyancing business if the licensee's
interest in the other business is likely to
conflict with the client's interests.
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19 Independence of licensee advising on loan or
security documents
(1) A licensee must provide competent and
independent advice in advising a proposed
signatory to a document creating a loan or a
security interest (loan or security document).
(2) The licensee must not act for the lender in the
transaction to which the loan or security document
relates.
(3) The licensee must not advise a proposed signatory
to a loan or security document in any
circumstances where the interests of any signatory
or proposed signatory to the document conflict
with those of the licensee or with those of any
other client of the licensee.
20 Advising proposed signatories on loan or security
documents
(1) A licensee must advise a proposed signatory to a
loan or security document of those matters that the
licensee, in exercising the professional skill and
judgment called for in the circumstances of the
particular case, considers appropriate.
(2) Without limiting the generality of subrule (1),
when advising a proposed signatory who is to be a
borrower in a loan or security document (the
borrower), the licensee must, where necessary,
advise the borrower of the following—
(a) that by signing the document the borrower
will be liable for regular payments of interest
and repayment of the amount of the loan at
the due date;
(b) that if the borrower fails to make any
payment on time, the lender can charge a
higher rate of interest, and the lender's costs
of rectifying that failure;
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(c) that if the borrower fails to comply with any
of the terms and conditions of the loan
including the obligations to pay principal or
interest—
(i) the lender may sue the borrower
personally; and
(ii) the lender may take possession of the
borrower's property and, after notice,
sell it to recover the amount owing
together with interest and other costs
including conveyancer's costs, the costs
of selling the property and the costs of
maintaining the property; and
(iii) if the proceeds of sale of the borrower's
property are insufficient to satisfy the
debt to the lender, the lender may sue
the borrower for the deficit;
(d) that if the Consumer Credit (Victoria) Code
applies, additional obligations, rights and
remedies may apply as set out in the loan or
security document.
(3) A licensee giving independent advice to a
proposed borrower must obtain the borrower's
written acknowledgment of the independent
advice.
(4) Without limiting the generality of subrule (1),
when advising a proposed signatory who is to be a
third party mortgagor, guarantor, surety mortgagor
or indemnifier providing security for the borrower
(the guarantor), the licensee must, where
necessary, advise the guarantor of the following—
(a) that if the borrower fails to make any
payment on time, the guarantor will be liable
to remedy that failure, and that could involve
the guarantor in payment to the lender of all
amounts owed by the borrower to the lender
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including principal, interest, default interest
and the lender's costs of rectifying the
default;
(b) that if the guarantor fails to remedy any
failure by the borrower to comply with the
terms and conditions of the loan in any way,
including the obligation to pay principal,
interest, default interest, or other charges—
(i) the lender may sue the guarantor
personally;
(ii) the lender may take possession of the
guarantor's property secured to the
lender and, after notice, sell it to
recover the amount owing together with
interest and other costs including
conveyancer's costs, the costs of selling
the property and the costs of
maintaining the property;
(iii) if the proceeds of sale of the guarantor's
property are insufficient to satisfy the
debt to the lender, the lender may sue
the guarantor for the deficit;
(c) if the guarantor is a proposed signatory to a
loan or security document under which the
guarantor's liability can be increased, of that
fact and the extent of the possible increase,
and of any restriction or limitation of the
guarantor's rights or obligations in relation to
the security and any other party to the
transaction or document;
(d) that the lender may exercise the lender's
rights against the guarantor even if the lender
has not pursued the borrower;
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(e) that the liability of the guarantor is limited to
a specified sum, or is unlimited (whichever
is the case) and may be affected by cross
guarantees;
(f) that if the Consumer Credit (Victoria) Code
applies, additional obligations, rights and
remedies may apply as set out in the loan or
security document.
(5) A licensee giving independent advice to a
proposed guarantor must obtain the guarantor's
written acknowledgment of the independent
advice.
(6) In any case, a licensee advising a proposed
signatory (whether a proposed borrower or a
proposed guarantor) must advise the proposed
signatory of the following—
(a) that the licensee does not profess any
qualification to give financial advice;
(b) that if the proposed signatory has any
questions about any financial aspect of the
transaction or the loan or security document,
the proposed signatory should consult an
accountant or other financial counsellor of
the proposed signatory's choice before
signing the document.
__________________
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SCHEDULE 2
FORM 1
Regulation 34
STATUTORY DECLARATION ON CEASING TO HOLD TRUST
MONEY
Conveyancers Act 2006
Section 86
I, [insert full name],
of [insert name of licensee's conveyancing business]
of [insert address]
DECLARE THAT:
1 I am or was a licensee who on [insert date] ceased to be authorised to
receive trust money.
2 I do not now hold any trust money, all such trust money having been
applied in accordance with the Conveyancers Act 2006.
I acknowledge that this declaration is true and correct and I make it in the
belief that a person making a false declaration is liable to the penalties of
perjury.
Signed
Full Name [block letters]
DECLARED AT [place] in the State of Victoria on [date] Before:
[Name and address in legible writing, type or stamp below signature]
A person authorised under section 107A(1) of the Evidence Act 1958 to
witness the signing of a statutory declaration.
__________________
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FORM 2
Regulation 36
NOTICE OF DISALLOWANCE OF CLAIM FOR COMPENSATION
FROM THE VICTORIAN PROPERTY FUND
Conveyancers Act 2006
Section 145
To: [name of claimant]
of [address]
The Secretary *wholly disallows/*partly disallows your claim for
compensation from the Fund.
**The Secretary disallows $ of your claim.
The reasons for the *disallowance/*partial disallowance are―
Signed
Dated
(For and on behalf of the Secretary)
* Delete if not applicable.
** Delete if claim wholly disallowed.
__________________
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FORM 3
Regulation 37
EMBARGO NOTICE
Conveyancers Act 2006
Section 168
1 The item described below has been embargoed under section 168 of the
Conveyancers Act 2006.
2 Section 168(2) provides that a person who knows that an embargo
notice relates to a thing and who without the written consent of the
inspector who issued the embargo notice—
(a) sells; or
(b) leases; or
(c) transfers; or
(d) moves; or
(e) disposes of; or
(f) otherwise deals with—
the thing or any part of the thing is guilty of an offence and liable to a
penalty not exceeding 60 penalty units.
3 Section 168(3) provides that it is a defence to a prosecution for such an
offence to prove that the thing or part of the thing was moved for the
purpose of protecting and preserving it.
Description of embargoed item—
This notice has been—
served on (name)
affixed to the item described above
Signature of inspector
Name of inspector
Telephone number Date Time
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