Travel Agents Regulations 2007
Travel Agents Regulations 2007
S.R. No. 137/2007
TABLE OF PROVISIONS
Regulation Page
1 Objectives 1
2 Authorising provision 1
3 Commencement 1
4 Revocations 1
5 Definitions 2
6 Exemptions for camping accommodation on a tour and for
day-trips 2
7 Licence conditions 3
8 Fees 3
9 Additional information from applicants who are natural
persons 4
10 Additional information from applicants that are bodies
corporate 6
11 Particulars regarding managers 9
12 Prescribed information for register 11
13 Prescribed form and prescribed particulars of notice to be
displayed at licensed premises 11
14 Prescribed qualifications and experience of managers 12
15 Embargo notice 13
__________________
SCHEDULES 14
SCHEDULE 1 14
SCHEDULE 2—Embargo Notice 15
═══════════════
ENDNOTES 17
i
-- 1 of 18 --
STATUTORY RULES 2007
S.R. No. 137/2007
Travel Agents Act 1986
Travel Agents Regulations 2007
The Governor in Council makes the following Regulations:
Dated: 11 December 2007
Responsible Minister:
TONY ROBINSON
Minister for Consumer Affairs
MELISSA VAN ROSSUM
Acting Clerk of the Executive Council
1 Objectives
The objectives of these Regulations are to
prescribe various matters, including fees and
forms, for the purposes of licensing and regulating
travel agents under the Travel Agents Act 1986.
2 Authorising provision
These Regulations are made under section 48 of
the Travel Agents Act 1986.
3 Commencement
These Regulations come into operation on
19 January 2008.
4 Revocations
The following regulations are revoked—
(a) the Travel Agents Regulations 19971;
(b) the Travel Agents (Prescribed Forms)
Regulations 19992;
1
-- 2 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 5
(c) the Travel Agents (Amendment)
Regulations 20033;
(d) the Travel Agents (Amendment)
Regulations 20044;
(e) the Travel Agents (Forms)
Regulations 20045.
5 Definitions
In these Regulations—
international travel business means a business
involving the sale of tickets or the
arrangement of rights of passage for any
international travel;
manager means the person who is required by
section 33 of the Act to be present and in
charge of the day-to-day conduct of the
business at a place where a licensee carries
on business as a travel agent;
the Act means the Travel Agents Act 1986.
6 Exemptions for camping accommodation on a tour
and for day-trips
(1) For the purposes of section 4(1)(a) and (c) of the
Act, a conveyance is a prescribed conveyance if it
is intended to be, and is, used solely for the
purpose of carrying passengers from a place and
returning to that place on the same day.
(2) For the purposes of section 4(3)(c) of the Act, a
prescribed activity is providing accommodation
in a tent, caravan or other temporary movable
thing if—
(a) the accommodation is provided for the
passengers of a conveyance; and
(b) the accommodation is conveyed in, on or
with that conveyance; and
2
-- 3 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 7
(c) the person who is the proprietor of that
conveyance is also the person who provides
the accommodation.
7 Licence conditions
For the purposes of section 11 of the Act—
(a) if a licensed travel agent conducts business
from a website, it is a condition of the
licence that the licensee—
(i) has posted on the home page the
licence number and the jurisdiction in
which the travel agent is licensed; and
(ii) notify the Authority of the website
address; and
(b) if a licensee conducts an international travel
business, it is a condition of the licence that
the licensee notify the Authority of—
(i) the date the licensee starts conducting
the business; and
(ii) the name, qualifications and experience
of the manager at each place where the
licensee conducts the business; and
(iii) the date that a manager ceases as
manager at any place where the
licensee conducts the business; and
(iv) the date that the licensee discontinues
the business.
8 Fees
(1) For the purposes of section 8(3) of the Act, the
prescribed fee for an application for a licence is
64⋅43 fee units.
3
-- 4 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 9
(2) For the purposes of section 8(3) of the Act, the
prescribed fee for the licence is 47⋅61 fee units
and an additional 21⋅97 fee units for each place of
business in addition to the principal place of
business.
(3) For the purposes of section 14(1)(b) of the Act,
the prescribed fee for registration of a new or
additional address is 21⋅97 fee units.
(4) For the purposes of section 15(3) of the Act, the
prescribed fee for a copy of the register is 7⋅87 fee
units.
(5) For the purposes of section 17(1) of the Act, the
prescribed annual licence fee is 14⋅84 fee units
and an additional 14⋅84 fee units for each place of
business in addition to the principal place of
business.
(6) For the purposes of section 17(8) of the Act, the
prescribed late fee is 34⋅05 fee units.
9 Additional information from applicants who are
natural persons
An application by a natural person must specify,
in addition to the requirements of section 8 of the
Act and regulation 11, the following matters—
(a) the applicant's date of birth;
(b) the applicant's place of birth;
(c) the applicant's telephone number;
(d) a telephone number (if known) for each
place at which the applicant proposes to
carry on business as a travel agent;
(e) the Australian Business Number issued to
the applicant under A New Tax System
(Australian Business Number) Act 1999 of
the Commonwealth (if any);
4
-- 5 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 9
(f) the website (if any) which the applicant
proposes to maintain for the purposes of
carrying on business as a travel agent;
(g) the previous experience (if any) of the
applicant as a travel agent;
(h) whether the applicant proposes to conduct
international travel business;
(i) particulars of any licences, certificates or
registrations presently or formerly held by or
granted to the applicant under any Act, Act
of the Commonwealth or Act of any other
State or Territory regarding any profession,
trade or calling;
(j) particulars of any disciplinary action that has
been taken against the applicant under an Act
referred to in paragraph (i);
(k) particulars of any licences, certificates or
registrations that have been refused to the
applicant, or any special conditions that have
been imposed on the applicant, under an Act
referred to in paragraph (i);
(l) any other name or names by which the
applicant is or has been known;
(m) the name or names (if any), other than the
name or names under which the applicant
proposes to carry on business, under which
the applicant has previously carried on
business as a travel agent;
(n) details of each offence (if any) of which an
element was fraud or dishonesty of which the
applicant has been convicted in the 10 years
preceding the date of the application,
including the date, the jurisdiction, the court
and the sentence;
5
-- 6 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 10
(o) details of each occasion (if any) on which the
applicant has been declared bankrupt or
assigned the applicant's estate for the benefit
of the applicant's creditors, including the
date, the jurisdiction and the court;
(p) whether the applicant is or has been
disqualified from managing a corporation
under the Corporations Act;
(q) details of any enforceable undertaking given
by the applicant under section 93A of the
ASIC Act;
(r) the positions (if any) as secretary or director
that the applicant holds or has held in any
body corporate that has been wound up or
placed under a receiver or official manager
or that has entered into a scheme of
arrangement with its creditors;
(s) details of each occasion (if any) on which the
applicant has been involved in the
management of a travel business in respect
of which the Travel Compensation Fund has
paid a claim;
(t) the period or periods (if any) during which
the applicant has carried on business as a
travel agent.
10 Additional information from applicants that are
bodies corporate
An application by a body corporate must specify,
in addition to the requirements of section 8 of the
Act and regulation 11, the following matters—
(a) particulars of any licences, certificates or
registrations presently or formerly held by or
granted to the applicant under any Act, Act
of the Commonwealth or Act of any other
State or Territory in respect of a profession,
trade or calling;
6
-- 7 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 10
(b) particulars of any disciplinary action that has
been taken against the applicant under an Act
referred to in paragraph (a);
(c) particulars of any licences, certificates or
registrations that have been refused to the
applicant, or any special conditions that have
been imposed on the applicant, under an Act
referred to in paragraph (a);
(d) the website (if any) which the applicant
proposes to maintain for the purposes of
carrying on business as a travel agent;
(e) in respect of each director of the applicant—
(i) the director's date of birth;
(ii) the director's place of birth;
(iii) the director's telephone number;
(iv) particulars of any licences, certificates
or registrations presently or formerly
held by or granted to the director under
any Act, Act of the Commonwealth or
Act of any other State or Territory in
respect of a profession, trade or calling;
(v) particulars of any disciplinary action
that has been taken against the
director under an Act referred to in
subparagraph (iv);
(vi) particulars of any licences, certificates
or registrations that have been refused
to the director, or any special
conditions that have been imposed on
the director, under an Act referred to in
paragraph (iv);
(vii) any other name or names by which the
director is or has been known;
7
-- 8 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 10
(viii) the name or names (if any) other than
the name or names under which the
director proposes to carry on business,
under which the director has previously
carried on business as a travel agent;
(ix) details of each offence (if any) of which
an element was fraud or dishonesty of
which the director has been convicted
in the 10 years preceding the date of the
application, including the date, the
jurisdiction and the court and the
sentence;
(x) details of each occasion (if any) on
which the director has been declared
bankrupt or assigned the director's
estate for the benefit of the director's
creditors, including the date, the
jurisdiction and the court;
(xi) whether the director has been
disqualified from managing a
corporation under the Corporations Act;
(xii) details of any enforceable undertaking
given by the director under section 93A
of the ASIC Act;
(xiii) the positions (if any) as secretary or
director that the director holds or has
held in any body corporate that has
been wound up or placed under a
receiver or official manager or that has
entered into a scheme of arrangement
with its creditors;
(xiv) details of each occasion (if any) on
which the director has been involved in
the management of a travel business in
respect of which the Travel
Compensation Fund has paid a claim;
8
-- 9 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 11
(xv) the period or periods (if any) during
which the director has carried on
business as a travel agent;
(xvi) the date of appointment of the director;
(f) whether the applicant—
(i) is under official management or being
wound up; or
(ii) in Victoria or any other place has
entered into a compromise or scheme of
arrangement with its creditors;
(g) the period or periods (if any) during which
the applicant has carried on business as a
travel agent;
(h) whether the applicant proposes to conduct a
business involving the sale of tickets, or the
arrangement of rights of passage, for any
international travel.
11 Particulars regarding managers
For the purposes of section 8(4)(h) of the Act, and
for purposes of section 14(2) of the Act, the
prescribed particulars in relation to the person in
charge at each place of business are—
(a) the person's date of birth;
(b) the person's place of birth;
(c) the person's previous experience in business
as a travel agent;
(d) any qualifications or experience referred to
in regulation 14 that the person has;
(e) particulars of any licences, certificates or
registrations presently or formerly held by or
granted to the person under any Act, Act of
the Commonwealth or Act of any State or
9
-- 10 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 11
Territory regarding any profession, trade or
calling;
(f) particulars of any disciplinary action that has
been taken against the person under an Act
referred to in paragraph (e);
(g) particulars of any licences, certificates or
registrations that have been refused to the
person, or any special conditions that have
been imposed on the person, under an Act
referred to in paragraph (e);
(h) any other name or names by which the
person is or has been known;
(i) details of each offence (if any) of which an
element was fraud or dishonesty of which the
person has been convicted in the 10 years
preceding the date of the application,
including the date, the jurisdiction, the court
and the sentence;
(j) details of each occasion (if any) on which the
person has been declared bankrupt or
assigned the person's estate for the benefit of
the person's creditors, including the date, the
jurisdiction and the court;
(k) whether the person is or has been
disqualified from managing a corporation
under the Corporations Act;
(l) details of any enforceable undertaking given
by the person under section 93A of the ASIC
Act;
(m) the positions (if any) as secretary or director
which the person holds or has held in any
body corporate that has been wound up or
placed under a receiver or official manager
or that has entered into a scheme of
arrangement with its creditors;
10
-- 11 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 12
(n) details of each occasion (if any) on which the
person has been involved in the management
of a travel business in respect of which the
Travel Compensation Fund has paid a claim;
(o) the date the person commenced or will
commence being present and in charge of the
day-to-day conduct of the travel agency
business.
12 Prescribed information for register
For the purposes of section 15 of the Act, the
prescribed information includes details of any
undertaking accepted under section 146 of the
Fair Trading Act 1999.
13 Prescribed form and prescribed particulars of
notice to be displayed at licensed premises
(1) For the purposes of section 30 of the Act, a notice
is in the prescribed form if it is in the form of
Schedule 1 and—
(a) is not less than 240 millimetres in length and
110 millimetres in height; and
(b) has a white background; and
(c) the writing and pictures are in black print,
except as follows—
(i) the words "LICENSED TRAVEL
AGENT", and the contiguous
horizontal lines above and below those
words are in yellow print; and
(ii) the words "Business Licensing
Authority" and "VICTORIA", and the
contiguous horizontal line are in yellow
print; and
(iii) the lower arrow in the symbol is in
yellow print; and
11
-- 12 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 14
(iv) the crest of the State of Victoria, the
coastlines in the symbol and the upper
arrow in the symbol are in blue print.
(2) For the purposes of section 30 of the Act, the
prescribed particulars are—
(a) the name, business name or names, and the
licence number, of the licensee; and
(b) if the business only involves international
travel business, the words "International
Travel Only"; and
(c) if the business only involves the sale of
tickets, or the arrangement of rights of
passage, for domestic travel, the words
"Domestic Travel Only"; and
(d) in every other case, the words "International
and Domestic Travel".
14 Prescribed qualifications and experience of
managers
(1) This regulation applies to a manager of a business
that sells tickets, or arranges rights of passage, for
international travel (regardless of whether the
business also sells tickets, or arranges rights of
passage, for domestic travel).
(2) For the purposes of section 33 of the Act—
(a) the prescribed qualifications that the
manager must hold are the successful
completion of the following units of
competency provided by an organisation
registered on the National Register in
accordance with the Education and
Training Reform Act 2006—
(i) the Unit of Competency known as
THTSOP20A; or
12
-- 13 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
r. 15
(ii) an equivalent Unit of Competency
comprising the elements—
(A) "Interpret international airfare
information"; and
(B) "Construct and cost international
airfares and itineraries"; and
(C) "Record customer quotations and
administer customer file"; and
(b) the prescribed experience that the manager
must have is at least one year's full time
(or equivalent) experience in the 5 years
before commencing employment at the
business—
(i) selling tickets, or arranging rights of
passage, for international travel; or
(ii) managing a business in any State or the
Australian Capital Territory that
included international travel business.
15 Embargo notice
For the purposes of section 39O(1) of the Act, an
embargo notice is in the prescribed form if it is in
the form set out in Schedule 2.
__________________
13
-- 14 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
Sch. 1
SCHEDULES
SCHEDULE 1
Regulation 13(1)
__________________
14
-- 15 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
Sch. 2
SCHEDULE 2
Regulation 15
EMBARGO NOTICE
Travel Agents Act 1986
Section 39O
1. The item described below has been embargoed under
section 39O of the Travel Agents Act 1986.
2. Section 39O(2) of the Act provides that a person who
knows that an embargo notice relates to a thing and
who—
(a) sells; or
(b) leases; or
(c) without the written consent of the inspector
who issued the embargo notice, moves; or
(d) transfers; or
(e) otherwise deals with—
the thing or any part of the thing is guilty of an
offence and liable to a penalty not exceeding
50 penalty units.
3. Section 39O(3) of the Act provides that it is a defence
to a prosecution for such an offence to prove that the
thing or part of the thing was moved for the purpose
of protecting and preserving it.
15
-- 16 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
Sch. 2
4. Section 39O(4) of the Act provides that despite
anything in any other Act, a sale, lease, transfer or
other dealing with a thing in contravention of that
section is void.
Description of embargoed item—
This notice has been—
served on (name)
affixed to the item described above
Signature of inspector
Name of inspector
Telephone number Date Time
═══════════════
16
-- 17 of 18 --
S.R. No. 137/2007
Travel Agents Regulations 2007
Endnotes
ENDNOTES
1 Reg. 4(a): S.R. No. 3/1997. Reprint No. 1 as at 28 April 2005. Reprinted to
S.R. No. 171/2004.
2 Reg. 4(b): S.R. No. 106/1999.
3 Reg. 4(c): S.R. No. 124/2003.
4 Reg. 4(d): S.R. No. 166/2004.
5 Reg. 4(e): S.R. No. 171/2004.
——
Fee Units
These Regulations provide for fees by reference to fee units within the
meaning of the Monetary Units Act 2004.
The amount of the fee is to be calculated, in accordance with section 7 of that
Act, by multiplying the number of fee units applicable by the value of a fee
unit.
The value of a fee unit for the financial year commencing 1 July 2007 is
$11.02. The amount of the calculated fee may be rounded to the nearest
10 cents.
The value of a fee unit for future financial years is to be fixed by the
Treasurer under section 5 of the Monetary Units Act 2004. The value of a
fee unit for a financial year must be published in the Government Gazette and
a Victorian newspaper before 1 June in the preceding financial year.
17
-- 18 of 18 --