Benjamin v State of Queensland (Department of Education) [2026] QIRC 218
QUEENSLAND INDUSTRIAL RELATIONS COMMISSION
CITATION: Benjamin v State of Queensland (Department of
Education) [2026] QIRC 218
PARTIES: Benjamin, Melanie
(Appellant)
v
State of Queensland (Department of Education)
(Respondent)
CASE NO: PSA/2022/1025
PROCEEDING: Public Sector Appeal – Disciplinary Decision
DELIVERED ON: 30 June 2026
MEMBER:
HEARD AT:
ORDER:
Knight IC
On the papers
Pursuant to s 562C(1)(a) of the Industrial
Relations Act 2016 (Qld), the decision appealed
against is confirmed.
CATCHWORDS: PUBLIC SERVICE – EMPLOYEES AND
SERVANTS OF THE CROWN GENERALLY –
PUBLIC SECTOR APPEAL – appeal against a
disciplinary decision – where Appellant is
employed by the Respondent as a Head of
Department (Curriculum) – where Employment
Direction 1/22 – COVID-19 Vaccinations required
the Appellant to receive the first dose of a COVID-
19 vaccine by 17 December 2021 and a prescribed
number of doses of a COVID-19 vaccine by 23
January 2022 – where the Direction required the
appellant to provide evidence of vaccination by 24
January 2022 – where Appellant did not comply
with the Direction – where Respondent imposed a
disciplinary penalty of a reprimand and a monetary
penalty for a period of 18 weeks – decision fair and
reasonable.
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2
LEGISLATION AND
INSTRUMENTS:
Employment Direction 1/22 – COVID-19
Vaccinations (10 March 2022)
Directive 14/20: Discipline
Industrial Relations Act 2016 (Qld) s 562B,
s 562C
Public Service Act 2008 (Qld) s 187(1)(d),
s 194
Public Sector Act 2022 (Qld) s 91(1)(h), s 92,
s 134, s 289, s 324
CASES: Allison v State of Queensland (Department of
Education) [2022] QIRC 152
Borough v State of Queensland (Department of
Environment and Science) [2022] QIRC 357
Brandy v Human Rights and Equal Opportunity
Commission [1995] HCA 10; (1995) 183 CLR
245
Carr v State of Queensland (Department of
Education) [2022] QIRC 188
Colebourne v State of Queensland (Queensland
Police Service) (No 2) [2022] QIRC 016
Collector of Customs v Pozzolanic Enterprises
Pty Ltd (1993) 43 FCR 280
Currie (Murray) v State of Queensland
(Department of Education) [2022] QIRC 269
Goodall v State of Queensland (Unreported
decision of the Supreme Court of Queensland,
Dalton J, 10 October 2018)
Gorry v State of Queensland (Department of
Education) [2022] QIRC 196
Kioa v West [1985] HCA 81; (1985) 159 CLR
550
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3
Nicholas v State of Queensland (Department of
Education) [2022] QIRC 157
Nuske v State of Queensland (Department of
Education) [2023] QIRC 199
O'Hearn v State of Queensland (Queensland
Health) [2023] QIRC 283
Page v John Thompson and Lesley Dwyer, As
Chief Executive Officer, West Moreton Hospital
and Health Service [2014] QSC 252
Prentis v State of Queensland (Department of
Education) [2022] QIRC 212
Radanovic v State of Queensland (Department of
Education) [2024] QIRC 225
Re Minister for Immigration and Multicultural
Affairs; Ex Parte Lam (2003) 214 CLR 1
Re Minister for Immigration and Multicultural
Affairs; Ex Parte Lam (2003) 214 CLR 1
Sainty v State of Queensland (Queensland
Health) (No. 2) [2023] QIRC 78
Schimke v State of Queensland (Department of
Education) [2022] QIRC 136
Stacey v State of Queensland (Department of
Education) [2024] QIRC 220
Tadeo v State of Queensland (Department of
Education) [2022] QIRC 177
Thorley v State of Queensland (Department of
Education) [2022] QIRC 133
Tilley v State of Queensland (Queensland Health)
[2022] QIRC 22
Tribe v State of Queensland (Department of
Education) [2022] QIRC 203
XY v State of Queensland (Department of AB)
[2026] QIRC 178
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Reasons for Decision
[1] Ms Melanie Benjamin is employed by the State of Queensland as a Head of Department
(Curriculum) at Glenalla State School through the Department of Education ('the
Department').1
[2] By letter dated 1 August 2022, Ms Anne Crowley, Assistant Director-General, Human
Resources, substantiated the following allegation:2
You have contravened, without reasonable excuse, Clause 5 of the Direction, by failing to receive
the prescribed doses of a COVID-19 vaccine and/or show evidence of having received the
prescribed doses of a COVID-19 vaccine in line with Clause 6 of the Direction.
[3] By letter dated 5 December 2022, following a formal show cause process, Ms Crowley
informed Ms Benjamin of the decision to impose the disciplinary action of a monetary
penalty of $84.46 salary deduction for a period of 18 weeks and a reprimand ('the
discipline decision').3
[4] By appeal notice filed 20 December 2022, Ms Benjamin appealed the discipline decision
pursuant to s 194 of the Public Service Act 2008 (Qld) ('PS Act 2008').4
[5] During the course of the Appeal, the file was placed in abeyance at the request of
Ms Benjamin on several occasions and for a lengthy period, pending the outcome of
several other Appeals before the Commission and in circumstances where Ms Benjamin
sought additional time to consider her position.
Background
[6] In accordance with cl 5 of the Employment Direction 1/22 – COVID-19 Vaccinations
dated 10 March 2022 ('the Direction' or 'Direction 1/22'), Ms Benjamin was required to:5
• receive the first dose of a COVID-19 vaccine by 17 December 2021;
• receive the prescribed number of doses of a COVID-19 vaccine by 23 January
2022; and
• provide evidence of such vaccination to the Department by 24 January 2022.
1 Respondent's Submissions filed 6 October 2023 ('Respondent's Submissions'), [3].
2 Respondent's Submissions (n 1), Attachment 5 'Letter from Ms Anne Crowley to Ms Melanie Benjamin dated
1 August 2022' ('Disciplinary Findings Decision Letter').
3 Respondent's Submissions (n 1), Attachment 11 'Letter from Ms Anne Crowley to Ms Melanie Benjamin dated
5 December 2022' ('Disciplinary Action Decision Letter').
4 Public Service Act 2008 (Qld) ('PS Act 2008').
5 Employment Direction 1/22 – COVID-19 Vaccinations dated 10 March 2022.
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5
[7] It is not in dispute that Ms Benjamin was required to comply with the Direction, nor is it
disputed that Ms Benjamin chose not to receive a COVID-19 vaccination.6
[8] On 10 January 2022, Ms Benjamin was notified by Ms Genevieve Gillies-Day, Executive
Director, People and Corporate Services, of her decision to suspend Ms Benjamin from
duty on normal remuneration taking effect from 20 January 2022.7
[9] Ms Benjamin was subsequently suspended from duty without normal remuneration from
27 January 2022 to 30 June 2022.8
[10] On 10 June 2022, Mr David Miller, Executive Director, wrote to Ms Benjamin inviting
her to respond to an allegation that she had contravened, without reasonable excuse,
cls 5 and 6 of the Direction. On 22 June 2022, Ms Benjamin responded to the allegation
stating she had various concerns about the vaccinations including the potential danger to
her health, as she has rheumatoid arthritis which 'may' be a contraindication with the
vaccine.9 In earlier correspondence Ms Benjamin advised that 'for my personal safety I
am not prepared at this time to take any of the vaccines currently available in Australia'.10
[11] Ms Benjamin did not provide the Department with any medical evidence to support her
submissions or in respect of her health and safety.11
[12] On 1 August 2022, Ms Crowley made disciplinary findings against Ms Benjamin,
namely:12
You have contravened, without reasonable excuse, Clause 5 of the Direction, by failing to receive
the prescribed doses of a COVID-19 vaccine and/or show evidence of having received the
prescribed doses of a COVID-19 vaccine in line with Clause 6 of the Direction.
[13] Within this decision, Ms Crowley proposed a disciplinary penalty of a reduction in
remuneration from classification band H01-02 to H01-01 for a period of 20 weeks (at
which time Ms Benjamin would automatically revert to her previous increment), and a
reprimand.13 Ms Benjamin did not appeal Ms Crowley's findings.
[14] Ms Benjamin responded to the proposed disciplinary action on 5 August 2022. Within
her response, Ms Benjamin submitted that no further action should be taken against her,
or at worst, a reprimand only.14
6 Respondent's Submissions (n 1), [3].
7 Respondent's Submissions (n 1), [4].
8 Respondent's Submissions (n 1), [4].
9 Respondent's Submissions (n 1), [8].
10 Respondent's Submissions (n 1), Attachment 2 'Response to Show Cause Notice re suspension without pay
dated 11 January 2022', 1.
11 Respondent's Submissions (n 1), [5].
12 Disciplinary Findings Decision Letter (n 2), 1.
13 Disciplinary Findings Decision Letter (n 2), 3.
14 Respondent's Submissions (n 1), Attachment 6 'Response to Show Cause Notice re proposed disciplinary
action', [18].
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6
[15] Subsequent correspondence issued to Ms Benjamin on 21 October 2022 revoked the
earlier proposed disciplinary action of a reduction from H01-02 to H01-01, and instead,
after considering the administrative viability of the earlier disciplinary action, proposed
a revised disciplinary monetary penalty of $84.46 to be deducted from Ms Benjamin's
periodic remuneration payments for a period of 18 weeks, and a reprimand.15
[16] Within its submissions, the Department explained that a revised disciplinary penalty was
required in circumstances where the H0-01 classification level was being removed from
the pending replacement Certified Agreement and it would not have been possible to
reduce Ms Benjamin's salary classification in the manner that was initially proposed.16
[17] In response to the revised proposed disciplinary action Ms Benjamin reiterated her earlier
apprehensions regarding the vaccine and her health concerns. Ms Benjamin also claimed
that sufficient disciplinary action had already been imposed, including loss of pay and
adverse effects on her life, encompassing stress and anguish.17
[18] Ms Benjamin filed a new appeal relevant to the decision made by Ms Crowley on
5 December 2022, containing the revised disciplinary decision. The appeal was then held
in abeyance for some time at Ms Benjamin's request.
The disciplinary penalty decision
[19] The decision relevantly provides:
I have considered very carefully the submissions you make with respect to the proposed disciplinary
action. There is nothing in the submissions made by you that lead me to consider the imposition of
a disciplinary action is not a reasonably appropriate and proportionate outcome.
In reach my decision on the disciplinary action to be taken, I have had regard to the following:
• The disciplinary finding against you is serious. It is reasonable for the department, as your
employer, to expect that you comply with lawful and reasonable directions. Such an
expectation is fundamental to the employment relationship, and your failure to comply is
damaging to the trust and confidence placed in you.
• As a public servant, you are in a position of privilege and trust, and there is a reasonable
public and employer expectation that you comply with directions arising in response to a
serious public health matter. Employment Direction 1/22 – COVID-19 Vaccinations
(Direction) was issued as part of the department's response to the public health order,
declaring a public health emergency.
• The department reasonably expected that you were aware of your obligations to comply with
the Direction, as it had been extensively communicated to employees from the time the
Direction was announced.
15 Respondent's Submissions (n 1), [13].
16 Respondent's Submissions (n 1), [14].
17 Respondent's Submissions (n 1), Attachment 9 'Response to Show Cause Notice re revised proposed
disciplinary action', 1-7.
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7
• While I note your submissions, I am satisfied that you have not provided an explanation, or
information regarding extenuating or mitigating circumstances that leads me to believe that
the disciplinary action is unreasonable in the circumstances.
• Your conduct in failing to comply with the Direction posed a risk to the health and safety of
your co-workers, students and members of the public, which was mitigated only by the steps
taken by the department to suspend you from duty.
• The disciplinary action reflects the seriousness of the matter, but as you remain an employee
of the department, affords you the opportunity to continue to perform your duties, and
display modified behaviour, by complying with direction in future.
• I acknowledge that the disciplinary action will have a financial impact on you. However, I
consider that the seriousness of the disciplinary action and its impact on you is proportionate
to the seriousness of your conduct.
• I acknowledge that the implementation of the Direction, and its resultant impact may have
been a difficult period for you. I acknowledge the personal impact these processes can have
on employees; however, I remain of the view that disciplinary action is appropriate, in
circumstances where I have found that you have breached the Direction.
• I note that you were suspended without pay for a period of time while the Direction was in
place. For clarity, suspension and suspension without remuneration are not disciplinary
action pursuant to section 188 of the Act. While I have noted that you were suspended
without remuneration and accept that this would likely have had a financial impact on you,
I remain of the view hat the disciplinary action is reasonable and proportionate to your
conduct in this matter.
• I do not consider that there is any other disciplinary action which adequately reflects the
seriousness with which I view your conduct in this matter.
[20] Ms Crowley then concludes:
Accordingly, I have determined to impose the following disciplinary action under section 188(1) of
the Act:
• a monetary penalty of $84.46 to be deducted from your periodic remuneration payments for
a period of 18 weeks; and
• a reprimand.
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8
Appeal principles
[21] Section 562B(2) of the Industrial Relations Act 2016 (Qld) ('IR Act') requires the appeal
to be decided by reviewing the decision appealed against.18 The word 'review' has no
settled meaning, and so it must take its meaning from the context in which it appears.19
Section 562B(3) defines the purpose of the appeal as to decide whether the decision
appealed against was fair and reasonable.20 The adjectives 'fair' and 'reasonable' should
be given their ordinary meaning.21 The Commission's role is therefore confined to a
review of the decision and the decision making process associated therewith.22
[22] The single issue for my determination is whether the decision appealed against was fair
and reasonable.23 Findings which are reasonably open to the decision-maker are not
expected to be disturbed on appeal.24
What decisions can the Commission make?
[23] In deciding this appeal, s 562C of the IR Act provides that the Commission may:25
• confirm the decision appealed against; or
• set the decision aside and substitute another decision; or
• set the decision aside and return the issue to the decision-maker with a copy of the
decision on appeal and any directions considered appropriate.
Grounds of appeal
[24] In her Appeal Notice, Ms Benjamin sets out two primary grounds of appeal, being:26
her personal and medical situation was not taken into account when determining
a penalty; and
the correspondence sent by the Department relating to the issuing of a revised
decision lacked transparency.
18 Section 562B(2) of the Industrial Relations Act 2016 (Qld) ('IR Act').
19 Brandy v Human Rights and Equal Opportunity Commission [1995] HCA 10; (1995) 183 CLR 245, 261.
20 Section 562B(3) of the IR Act (n 18).
21 Colebourne v State of Queensland (Queensland Police Service) (No 2) [2022] QIRC 016 ('Colebourne'), [25].
22 Colebourne (n 21), [23]; Goodall v State of Queensland (Unreported decision of the Supreme Court of
Queensland, Dalton J, 10 October 2018) ('Goodall'), 5.
23 Page v John Thompson and Lesley Dwyer, As Chief Executive Officer, West Moreton Hospital and Health
Service [2014] QSC 252, [60]-[61] (Byrne SJA) ('Page').
24 O'Hearn v State of Queensland (Queensland Health) [2023] QIRC 283, [10].
25 Section 562C of the IR Act (n 18).
26 Appeal Notice filed 21 December 2022 ('Appeal Notice'), 4.
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Relevant Legislative Framework
[25] This Decision is informed by the parties' submissions, the relevant legislation, and
Directive 14/20: Discipline ('Directive 14/20').27
[26] For completeness, I have also had regard to the Department of Education Employment
Direction 1/22 – COVID-19 Vaccinations,28 which is relevant only to the extent that it
underpins the disciplinary finding that Ms Benjamin contravened, without reasonable
excuse, cl 5 of Direction 1/22.
[27] Ms Benjamin filed this appeal before the commencement of the Public Sector Act 2022
(Qld) ('PS Act') on 1 March 2023.29 Section 289 of the PS Act repeals the previous
PS Act 200830 which was in effect at the time the disciplinary decision was made and
when Ms Benjamin filed her appeal.31 At the time the Decision was made, the decision-
maker was required to have regard to the relevant provisions of the (repealed) PS Act
2008 and (superseded) Discipline Directive.
[28] Ms Benjamin brought the appeal under s 194 of the PS Act 2008.32 Section 324 of the
PS Act brings appeals made under s 194 of the PS Act 2008 within the purview of the
PS Act by requiring that such appeals be heard and decided under chapter 3, part 10 of
the PS Act.33 Accordingly, pursuant to s 134 of the PS Act, this appeal must be heard and
determined in accordance with Chapter 11 of the IR Act.
Public Sector Act 2022 (Qld)
[29] Ms Benjamin was found liable for discipline under s 187(1)(d) of the PS Act 2008.34
This provision was replaced by s 91(1)(h) of the PS Act which provides:35
91 Grounds for discipline
(1) A public sector employee's chief executive may discipline the employee if the chief
executive is reasonably satisfied the employee has—
..
(h) contravened, without reasonable excuse, a relevant standard of conduct in a way
....that is sufficiently serious to warrant disciplinary action.
27 This directive has since been superseded by Directive 05/23: Discipline.
28 In March 2022 the Director General issued Employment Direction 1/22 - COVID 19 Vaccinations. The
requirement to receive two doses of a COVID-19 vaccine did not change from the previous Employment
Direction 1/21, which was relevant to Ms Benjamin's earlier suspension.
29 Public Sector Act 2022 (Qld) ('PS Act').
30 PS Act 2008 (n 4).
31 The decision under appeal was made on 5 December 2022 and Ms Benjamin filed the Appeal on
21 December 2022.
32 PS Act 2008 (n 4).
33 Section 324 of the PS Act (n 29).
34 Section 187(1)(d) of the PS Act 2008 (n 4).
35 Section 91(1)(h) of the PS Act (n 29).
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[30] Examples of disciplinary action which can be taken after grounds for discipline have
been established are set out in s 92 of the PS Act as follows:36
92 Meaning of disciplinary action
(1) Disciplinary action is any action relating to employment, including, for example, any
of the following actions—
(a) termination of employment;
(b) reduction of classification level and a consequential change of duties;
(c) transfer or redeployment;
(d) forfeiture or deferment of a remuneration increment or increase;
(e) reduction of remuneration level;
(f) imposition of a monetary penalty;
(g) if a penalty is imposed, a direction that the amount of the penalty be deducted
.....from the employee's periodic remuneration payments;
(h) a reprimand.
Discipline Directive
[31] Directive 14/20 came into effect on 25 September 2020. The purpose of Directive 14/20,
amongst other things, is to outline the process for managing disciplinary action.
[32] Clause 8.5 is relevant to determining proposed disciplinary action. It is clear from the
decision on disciplinary action dated 5 December 2022, that Ms Crowley has used the
matters set out in cl 8.5(d) as a basis for the provision of reasons for her decision.37
Clause 8.5(d) relevantly sets out the factors the decision-maker should consider when
deciding appropriate and proportionate disciplinary action:
…
(i) the seriousness of the disciplinary finding
(ii) the employee's classification level and/or expected level of awareness about
their performance or conduct obligations
(iii) whether extenuating or mitigating circumstances applied to the employee's
actions
(iv) the employee's overall work record including previous management
interventions and/or disciplinary proceedings
(v) the employee's explanation (if any)
(vi) the degree of risk to the health and safety of employees, customers and
members of the public
(vii) the impact on the employee's ability to perform the duties of their position
(viii) the employee's potential for modified behaviour in the work unit or elsewhere
(ix) the impact a financial penalty may have on the employee
36 Section 92 of the PS Act (n 29).
37 Disciplinary Action Decision Letter (n 3), 2.
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(x) the cumulative impact that a reduction in classification and/or pay-point may
have on the employee
(xi) the likely impact the disciplinary action will have on public and customer
confidence in the unit/agency and its proportionality to the gravity of the
disciplinary finding.
Ms Benjamin's Submissions
[33] Ms Benjamin outlines within her submissions a brief timeline of the matter and makes
specific reference to a requirement to reimburse an overpayment to the Department which
arose due to her unpaid suspension being backdated.38
[34] Ms Benjamin further submits she held concerns about the Department's revised
disciplinary penalty and was only able to confirm the reason for the change in penalty
from a reduction in classification to a monetary penalty following further enquiries with
the Department.39
[35] Within the submissions, Ms Benjamin observes that she received notice of the revocation
of the proposed original penalty on 22 August 2022. However, she submits that the
Department initiated consultation about the proposed new Enterprise Bargaining
Agreement on 24 October 2022, which Ms Benjamin maintains is well after the revised
penalty was proposed.40
[36] She concludes that Ms Crowley's decisions did not indicate that the pay point would no
longer be applicable and instead imposed a monetary penalty without providing sufficient
clarification for the reasons for the change in penalty.41
[37] Ms Benjamin raises further concerns that Ms Crowley has not cited or acknowledged any
of the information she had provided within her earlier show cause responses.42
[38] Within her submissions, Ms Benjamin also references Vice President O'Connor's
decision of Nuske v State of Queensland (Department of Education) ('Nuske'),43 including
evidence provided by Ms Crowley about time frames and processes followed by the
Department when considering the circumstances of employees who had not complied
with the Direction.44
38 Appellant's submissions filed 28 August 2023 ('Appellant's submissions'), 1-2.
39 Appellant's submissions (n 38), 2.
40 Appellant's submissions (n 38), 2.
41 Appellant's submissions (n 38), 2.
42 Appellant's submissions (n 38), 3.
43 Nuske v State of Queensland (Department of Education) [2023] QIRC 199 ('Nuske').
44 Appellant's submissions (n 38), 3.
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[39] In addition to the adverse financial impact of a six-month suspension without
remuneration, Ms Benjamin relies on other events to support her assertions about the
unfairness of Ms Crowley's decision, namely:45
• Ms Benjamin was not paid for 70 hours during the 2022 Christmas School Holidays
which required her to reach out to payroll to clarify; and
• if not for the interruption in her service, she would have been scheduled to receive
a pay increment in July 2023, however, this was postponed to December 2023.
[40] Ms Benjamin maintains the imposition of a further penalty is unwarranted and
unnecessary having regard to the challenges she experienced in her communications with
the Department and the financial loss she has already incurred.46
The Department's Submissions
[41] The Department contends Ms Benjamin failed to comply with the Direction for the
entirety of the time it was in force.47
[42] It argues that while Ms Benjamin claimed within her show cause responses, notice of
appeal and submissions that she may have a medical contraindication to the COVID-19
vaccination, she did not provide any evidence of a medical condition which would attest
to her being unable to safely receive the vaccine.48
[43] Similarly, the Department submits Ms Benjamin did not provide any evidence to confirm
her claims that it would be necessary to cease taking her current medication, to receive
the vaccine.49
[44] The Department maintains the disciplinary action imposed on Ms Benjamin is consistent
with that imposed on other employees who also failed to comply with the Direction.
Further, it is submitted that Ms Crowley demonstrated a clear and justifiable basis for
making the decision, observing that her approach was accepted in Nuske.50
[45] In response to Ms Benjamin's reliance on the Nuske decision and Ms Crowley's evidence
provided during that matter, it submits that Vice President O'Connor found Ms Crowley
appropriately considered the individual issues of Departmental employees when making
her decision. Therefore, Ms Benjamin's 'apprehension' regarding this process is
misplaced.51
45 Appellant's submissions (n 38), 4.
46 Appellant's submissions (n 38), 4.
47 Respondent's Submissions (n 1), [19].
48 Respondent's Submissions (n 1), [21].
49 Respondent's Submissions (n 1), [21].
50 Respondent's Submissions (n 1), [21], citing Nuske (n 43).
51 Respondent's Submissions (n 1), [22].
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13
[46] The Department provided further clarification on the revised disciplinary penalty:52
The revised disciplinary action of a deduction in salary of $84.46 each fortnight was calculated as
it was proportionate to the reduction in salary that would have occurred had Ms Benjamin's salary
classification been reduced from H01-03 to H01-02. $84.46 is 1.7% of Ms Benjamin's H01-02
salary.
[47] It submits that the decision to impose disciplinary action was procedurally fair in
circumstances where Ms Benjamin was afforded an opportunity to respond to the First
and Second Show Cause Notices, as well as the proposed revised disciplinary action,
before it was imposed.53
[48] The Department argues its decision to suspend Ms Benjamin without renumeration is not
disciplinary action, despite the financial impact it had on her. Rather, the suspension was
a result of Ms Benjamin being unable to enter a school as a worker and perform her usual
duties while unvaccinated.54
[49] It concludes that in circumstances where the Department found that Ms Benjamin failed
to comply with a lawful and reasonable direction, made in the context of attempts to
manage the impact of a highly contagious and potentially deadly virus, Ms Benjamin's
non-compliance was a serious act of insubordination.55 It maintains that in circumstances
where Ms Benjamin did not obtain the COVID-19 vaccination and indicated she was not
willing to comply with the requirement, it was reasonably open for Ms Crowley to
impose the disciplinary action.56
Ms Benjamin's Reply Submissions
[50] Ms Benjamin raises concerns about the Department's explanation for rescinding the
earlier proposed penalty and its description of the penalty within its submissions, the
manner in which her suspension was subsequently cancelled by the Department and
observes that Ms Crowley is no longer working for the Department.57
[51] As best I understand, Ms Benjamin also appears to suggest within her reply submissions,
that at no time has the Department made a disciplinary finding.
[52] However, it is clear from the materials filed in the Commission that she received a
decision made on 1 August 2022 by Ms Crowley, substantiating the allegation.58
52 Respondent's Submissions (n 1), [24].
53 Respondent's Submissions (n 1), [25].
54 Respondent's Submissions (n 1), [26].
55 Respondent's Submissions (n 1), [27], citing Bakhash v State of Queensland (Department of Education)
[2022] QIRC 362, [27].
56 Respondent's Submissions (n 1), [28].
57 Appellant's submissions in reply filed 6 November 2023 ('Appellant's reply submissions').
58 Disciplinary Findings Decision Letter (n 2), 1.
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14
[53] This is the same correspondence in which Ms Crowley proposes the original proposed
disciplinary penalty that was later revoked.59 This letter also contains a paragraph
labelled 'Appeal entitlements' which details Ms Benjamin's ability to appeal the
disciplinary finding decision.60
Consideration
Preliminary issue – The revised disciplinary action
[54] Before turning to the substance of the appeal, it is convenient to clearly identify the
decision under review and to consider Ms Benjamin's challenge to the revised
disciplinary penalty.
[55] The decision presently under appeal is the disciplinary action decision of
5 December 2022 in which Ms Crowley imposed a monetary penalty of $84.46 to be
deducted from Ms Benjamin's periodic remuneration payments for a period of 18 weeks,
together with a reprimand.61 That was not, however, the first disciplinary action
proposed.
[56] By letter dated 22 August 2022, Ms Crowley wrote to Ms Benjamin advising of her
decision to impose the disciplinary action of a reduction in remuneration from H01-02 to
H01-01 for a period of 20 weeks, at which time she would automatically revert to her
previous increment, and a reprimand.62
[57] By letter dated 21 October 2022, Ms Crowley wrote to Ms Benjamin advising she had
undertaken a further review of Ms Benjamin's individual salary classification and the
administrative viability of imposing the previous penalty. In the same correspondence,
Ms Crowley revoked the decision on disciplinary action dated 22 August 2022 and
proposed a revised disciplinary penalty.
[58] Ms Crowley provided Ms Benjamin seven days to show cause as to why a proposed
monetary penalty of $84.46 to be deducted from her periodic remuneration payments for
a period of 18 weeks and a reprimand, should not be imposed.63
[59] As provided in the Department's submissions:64
The revised disciplinary action was necessary as a result of the H0-01 classification level not
existing in the Certified Agreement. It was therefore not possible to reduce Ms Benjamin's
salary classification to H0-01. The initial disciplinary action was proposed in error.
59 Disciplinary Findings Decision Letter (n 2).
60 Disciplinary Findings Decision Letter (n 2), 4.
61 Disciplinary Action Decision Letter (n 3).
62 Respondent's Submissions (n 1), [11].
63 Respondent's Submissions (n 1), [13].
64 Respondent's Submissions (n 1), [14].
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15
[60] Clause 8.6(c) of Directive 14/20 allows the delegated decision-maker to impose
disciplinary action different from that proposed, provided that:65
(i) the revised disciplinary action is objectively less onerous than the original action
proposed, or
(ii) the employee is given a further opportunity to comment on the appropriateness of the
new proposed action, before a final decision on the disciplinary action is made and
communicated to the employee, or
(iii) the employee has suggested the disciplinary action as an appropriate alternative
penalty
[61] In circumstances where Ms Benjamin was afforded a further seven days to respond to
the revised disciplinary action, cl 8.6(c)(ii) plainly applies. However, having regard to
the manner in which the penalty was calculated,66 and the shorter duration for which it
would be imposed,67 the penalty imposed was either equivalent or objectively less
onerous to that originally imposed, such that cl 8.6(c)(i) is arguably relevant. In any
event, the Department afforded Ms Benjamin a further opportunity to respond to the
revised disciplinary penalty.
[62] I am not persuaded the matters Ms Benjamin raises in her submissions disclose any
unfairness in respect of the revocation of the earlier penalty and the subsequent decision
to impose a monetary penalty. I accept the timing of the enterprise bargaining process
explains why it was necessary to revise the original penalty. It does not bear upon the
fairness of the equivalent penalty ultimately imposed.
[63] As Vice President O'Connor observed in relation to the disciplinary action imposed on
similarly affected employees, 'the penalty imposed by Ms Crowley amounted to a
reduction for 18 weeks of one remuneration increment (or equivalent where that was not
possible) and a reprimand.'68 The revised disciplinary penalty plainly falls within the
circumstances contemplated by the qualification, as it was no longer possible for the
Department, having regard to Ms Benjamin's circumstances, to impose a reduction of one
remuneration increment.
[64] Ms Crowley was not required to provide the precise method of calculation by which the
figure of $84.46 was derived. Relevantly, Ms Crowley's reasons 'are not to be construed
minutely and finely with an eye keenly attuned to the perception of error.'69
65 Clause 8.6(c)(i)-(iii) of Directive 14/20.
66 Respondent's Submissions (n 1), [24].
67 The duration was reduced from 20 to 18 weeks.
68 Nuske (n 43), [71].
69 Collector of Customs v Pozzolanic Enterprises Pty Ltd (1993) 43 FCR 280, 287.
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16
[65] Finally, any inconsistency in the description of the weekly and fortnightly amounts, or
of the relevant pay bands, appears in the Department's submissions and not in the
discipline decision itself.
[66] In my view, Ms Benjamin has identified no practical injustice on this point.70 The
Department was entitled to impose a revised disciplinary penalty and followed the
requirements of Directive 14/20 in the process it undertook to do so.
Issue 1 – Scope of the appeal
[67] The disciplinary process under the PS Act contemplates two distinct and separate
decisions. The first is a decision on whether an allegation that a disciplinary ground exists
for a person, can be substantiated. The second, having substantiated an allegation, is a
decision on the disciplinary action which is appropriate thereafter.71
[68] In this matter, the disciplinary findings decision was the letter of 1 August 2022, in which
the decision-maker made disciplinary findings against Ms Benjamin.72 The second was
the letter of 5 December 2022, wherein the decision-maker determined to impose the
revised disciplinary action.73
[69] Ms Benjamin's submissions are directed, for the most part, at the disciplinary action
decision. However, to a limited extent, Ms Benjamin has advanced arguments that bear
upon the disciplinary findings decision. For instance, Ms Benjamin contends that it may
have been necessary for her to cease taking her medication to receive COVID-19
vaccination and that the decision-maker did not acknowledge the impact that stopping
her medication would have on her severe rheumatoid arthritis.74 In my view, this
contention is directed to whether Ms Benjamin contravened the Direction without
reasonable excuse, that is, to the disciplinary finding.
[70] For the avoidance of any doubt and to the extent it is necessary to be clear about the limits
of this appeal, I note that s 562B of the IR Act relevantly provides:75
562B Public service appeal to commission is by way of review
(1) This section applies to a public service appeal made to the commission.
(2) The commission must decide the appeal by reviewing the decision appealed against.
(3) The purpose of the appeal is to decide whether the decision appealed against was fair
and reasonable.
70 Re Minister for Immigration and Multicultural Affairs; Ex Parte Lam (2003) 214 CLR 1, [37].
71 Nuske (n 43), [24].
72 Respondent's Submissions (n 1), [9].
73 Respondent's Submissions (n 1), [17].
74 Appeal Notice (n 26), 4.
75 Section 562B of the IR Act (n 18).
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17
[71] The reference to the decision under review is singular. The Commission's jurisdiction in
any given appeal is confined to a review of the decision appealed against, and only that
decision.76 Ordinarily, an employee who does not challenge the earlier decision that they
are liable to disciplinary action cannot later revisit that finding as a means of challenging
the penalty imposed by the separate, subsequent decision.77
[72] To the extent Ms Benjamin invites the Commission to consider submissions that go to
the disciplinary findings decision, that invitation falls beyond the scope of the
Commission's jurisdiction in this appeal.
[73] Ms Benjamin had the opportunity to appeal the disciplinary findings decision.
Ms Benjamin's appeal rights were clearly detailed in the disciplinary findings decision
correspondence of 1 August 2022.78 Further, any contention by Ms Benjamin that she
did not receive a disciplinary findings decision cannot be reconciled with the materials
filed in the Commission.
[74] None of this leaves Ms Benjamin's medical and financial circumstances out of account.
To the extent they are advanced not as a reasonable excuse for the non-compliance with
the Direction, but as extenuating or mitigating circumstances bearing on the
appropriateness of the penalty, they are relevant to the disciplinary action decision. I have
considered these factors below, with the balance of the parties' submissions in the issues
that follow.
Issue 2 – The adequacy of consideration and procedural fairness
[75] Ms Benjamin advances the argument that Ms Crowley did not genuinely engage with her
show cause responses and gave no real consideration to her individual circumstances, in
respect of the proposed penalty.79 Ms Benjamin relies on the scale of the exercise
undertaken by Ms Crowley, the fact that Ms Crowley reviewed all show cause responses
within two weeks, the uniformity of the outcomes across the affected cohort and the
absence of any express reference to her submissions in the discipline decision.80
Ms Benjamin further contends that Ms Crowley did not acknowledge her medical history,
nor seek further information concerning it.81
[76] Two key questions arise from this submission. The first is whether Ms Crowley
adequately considered Ms Benjamin's individual circumstances. The second is whether
the disciplinary process gave rise to any procedural unfairness.
76 Radanovic v State of Queensland (Department of Education) [2024] QIRC 225 ('Radanovic'), [27], citing Carr
v State of Queensland (Department of Education) [2024] QIRC 210.
77 Radanovic (n 76), [28].
78 Disciplinary Findings Decision Letter (n 2), 4.
79 Appellant's submissions (n 38), 3-4.
80 Appellant's submissions (n 38), 3-4.
81 Appellant's reply submissions (n 57), 3.
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18
Were Ms Benjamin's individual circumstances considered by the decision-maker?
[77] Clause 8.6 of Directive 14/20 requires the decision-maker to review all relevant material
and inform the employee of the discipline decision in writing, including reasons for the
decision. Clause 8.5(d) sets out a range of factors the decision-maker should consider
when proposing appropriate and proportionate disciplinary action.82 It is clear from
Ms Crowley's disciplinary action decision letter that the factors set out in cl 8.5(d) formed
the scaffold for the provision of her reasons.83 I have addressed the relevant
considerations and Ms Crowley's treatment of each, in turn.
[78] Clause 8.5(d)(i) concerns the seriousness of the disciplinary finding. The Department
maintains that the obligation of an employee to comply with a lawful and reasonable
direction is deeply embedded in every employment relationship. Further, the Department
submits that any breach of a lawful and reasonable direction is liable to shatter the trust
required to sustain the employment relationship.84 Ms Crowley's reasons reflect this
position and her treatment of this consideration appears in the discipline penalty decision
as follows:85
The disciplinary finding against you is serious. It is reasonable for the department, as your employer,
to expect that you comply with lawful and reasonable directions. Such an expectation is
fundamental to the employment relationship, and your failure to comply is damaging to the trust
and confidence placed in you.
[79] Clause 8.5(d)(ii) concerns the employee's classification level and/or expected level of
awareness about their performance or conduct obligations. Ms Crowley noted the
Direction had been the subject of extensive communication to departmental employees
from the time it was announced and there was no suggestion that Ms Benjamin was
unaware of her obligation to comply. Ms Crowley further stated:86
As a public servant, you are in a position of privilege and trust, and there is a reasonable public and
employer expectation that you comply with directions arising in response to a serious public health
matter. Employment Direction 1/22 – COVID-19 Vaccinations (Direction) was issued as part of the
department's response to the public health order, declaring a public health emergency.
[80] Clause 8.5(d)(iii) concerns whether extenuating or mitigating circumstances applied to
the employee's actions, while cl 8.5(d)(v) involves consideration of the employee's
explanation, if any is provided. Ms Crowley dealt with both in the discipline decision:87
82 See paragraph [32] above for the list of factors set out at cl 8.5(d) of Directive 14/20.
83 Disciplinary Action Decision Letter (n 3), 2.
84 Respondent's Submissions (n 1), [27].
85 Disciplinary Action Decision Letter (n 3), 2.
86 Disciplinary Action Decision Letter (n 3), 2.
87 Disciplinary Action Decision Letter (n 3), 2.
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19
While I note your submissions, I am satisfied that you have not provided an explanation, or
information regarding extenuating or mitigating circumstances that leads me to believe that the
disciplinary action is unreasonable in the circumstances.
[81] On 22 June 2022, Ms Benjamin responded to the First Show Cause Notice. Ms Benjamin,
under the heading of 'my individual circumstances', stated that she had undertaken her
own research into COVID-19 vaccination and concluded that if she were to take the
vaccine, 'it may cause unforeseeable and serious health problems in the near or distant
future' due to both insufficient testing and her rheumatoid arthritis which 'may' be a
contraindication with the vaccine.88 In her show cause response of 27 October 2022 in
which she responded to the proposed revised disciplinary action, Ms Benjamin reiterated
her concerns.89
[82] The Department submits, however, that Ms Benjamin did not provide any medical
evidence to support these submissions at any of the several junctures available to her
before the disciplinary finding was made or the disciplinary action imposed. Nor did she
seek an exemption from the Department.90
[83] In this proceeding, Ms Benjamin has again submitted the Department did not sufficiently
consider her individual circumstances and that Ms Crowley ought to have sought out
further information regarding both her medical history and concerns regarding the
vaccine.91
[84] In my view, that submission goes primarily to the disciplinary finding, rather than the
disciplinary action decision. To the extent those submissions are relevant to the
disciplinary penalty, I am satisfied that Ms Crowley considered Ms Benjamin's
submissions on that point as part of her assessment of Ms Benjamin's individual
circumstances, including her reason for not complying with the Direction. Further,
Ms Crowley provided in the discipline decision that she had considered Ms Benjamin's
responses in their entirety and that any omission to address a particular matter in the letter
did not mean it had not been carefully considered.92
88 Respondent's Submissions (n 1), Attachment 4 'Ms Melanie Benjamin's Show Cause Response dated 22 June
2022' ('First Show Cause Response'), [4]-[6].
89 Respondent's Submissions (n 1), Attachment 9 'Ms Melanie Benjamin's Show Cause Response dated 27
October 2022' ('Revised Disciplinary Action Show Cause Response'), [17]-[19].
90 Respondent's Submissions (n 1), Attachment 3 'First Show Cause Notice Letter from Mr David Miller to
Ms Melanie Benjamin dated 10 June 2022' ('First Show Cause Notice'), 2 (particular 5).
91 Appeal Notice (n 26), 4; Appellant's reply submissions (n 57), 3.
92 Disciplinary Action Decision Letter (n 3), 1.
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20
[85] In any event, the onus of providing evidence to support a medical bar to compliance with
the Direction lay with Ms Benjamin and it was not for Ms Crowley to seek out further
information or make that case on her behalf. In circumstances where Ms Benjamin failed
to provide any medical evidence to support her submissions, it was reasonable for the
Department to rely on the materials and submissions provided to it at the time, including
the absence of any evidence in support of any asserted medical contraindication.
[86] With respect to Ms Benjamin's submissions regarding her own research on the safety of
the vaccines and her concerns regarding the adequacy of testing,93 this line of reasoning
has previously been dismissed as a valid reason for non-compliance with the Direction.
[87] In Sainty v State of Queensland (Queensland Health) (No. 2),94 Deputy President Merrell
found the appellant's anxiety and fear about receiving the vaccination amounted to
vaccine hesitancy and was not a reasonable excuse to fail to comply with the lawful
direction to be vaccinated.95
[88] Similarly, in Borough v State of Queensland (Department of Environment and Science),96
Industrial Commissioner Hartigan (as her Honour then was), held that the appellant's
concern about what he considered to be incomplete or insufficient data on the possible
side-effects and efficacy of the vaccines amounted to 'vaccine hesitancy'.97 Hartigan IC
found that those views, and the resulting hesitancy to have a vaccine administered, did
not form a reasonable basis for refusing to comply with the direction to do so.98
[89] To the extent Ms Benjamin disputes the Direction itself, the Commission has repeatedly
scrutinised the Direction and has consistently found it to be a reasonable and lawful
direction.99
93 First Show Cause Response (n 88), 6.
94 [2023] QIRC 78 ('Sainty').
95 Sainty (n 94), [15]-[18].
96 [2022] QIRC 357 ('Borough').
97 Borough (n 96, [40].
98 Borough (n 96), [40]-[41].
99 Thorley v State of Queensland (Department of Education) [2022] QIRC 133; Schimke v State of Queensland
(Department of Education) [2022] QIRC 136; Allison v State of Queensland (Department of Education) [2022]
QIRC 152; Nicholas v State of Queensland (Department of Education) [2022] QIRC 157; Tadeo v State of
Queensland (Department of Education) [2022] QIRC 177; Carr v State of Queensland (Department of
Education) [2022] QIRC 188; Gorry v State of Queensland (Department of Education) [2022] QIRC 196; Tribe
v State of Queensland (Department of Education) [2022] QIRC 203; Prentis v State of Queensland (Department
of Education) [2022] QIRC 212; Currie (Murray) v State of Queensland (Department of Education) [2022]
QIRC 269.
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21
[90] Although Ms Benjamin was entitled to hold a different view, Ms Crowley was not
required to accept Ms Benjamin's personal views about the vaccine or Direction, when
determining the appropriate disciplinary action.100 As the discipline decision records, the
choice not to comply was Ms Benjamin's to make, but the consequence of that choice
was that she became liable to discipline.101
[91] Clause 8.5(d)(iv) is directed to the employee's overall work record, including any
previous management interventions or disciplinary proceedings. In her first show cause
response, Ms Benjamin detailed both her service history and examples which she submits
demonstrate her commitment to teaching.102 The discipline decision records that, while
identifying the seriousness of the disciplinary finding, Ms Crowley elected to impose a
disciplinary action which enabled Ms Benjamin to continue in her employment.103
[92] Clause 8.5(d)(vi) concerns the degree of risk to the health and safety of employees,
customers and members of the public. Ms Crowley addressed this factor as follows:104
Your conduct in failing to comply with the Direction posed a risk to the health and safety of your
co-workers, students and members of the public, which was mitigated only by the steps taken by
the department to suspend you from duty.
[93] In circumstances where the Direction was issued as part of the Department's response to
a declared public health emergency, it was reasonable for Ms Crowley to regard
Ms Benjamin's non-compliance with the Direction as posing a risk to the health and
safety of her co-workers, students and members of the public.
[94] Clause 8.5(d)(vii) goes to the impact on the employee's ability to perform the duties of
her position. Ms Crowley observed that Ms Benjamin remained a departmental employee
and was able to continue to perform her duties.105 I am satisfied this consideration was
appropriately addressed by the decision-maker.
[95] As to the employee's potential for modified behaviour, addressed by cl 8.5(d)(viii),
Ms Crowley observed that, as Ms Benjamin remained a departmental employee, the
disciplinary action afforded her the opportunity to display modified behaviour by
complying with directions in the future.106
[96] Clause 8.5(d)(ix) concerns the impact a financial penalty may have on the employee. Ms
Benjamin's show cause response raised the financial hardship the penalty would occasion
her. Ms Crowley addressed that impact in the discipline decision as follows:107
100 Tilley v State of Queensland (Queensland Health) [2022] QIRC 22, [42].
101 Disciplinary Action Decision Letter (n 3), 1.
102 First Show Cause Response (n 88).
103 Disciplinary Action Decision Letter (n 3), 1.
104 Disciplinary Action Decision Letter (n 3), 1.
105 Disciplinary Action Decision Letter (n 3), 1.
106 Disciplinary Action Decision Letter (n 3), 1.
107 Disciplinary Action Decision Letter (n 3), 1.
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22
I acknowledge that the disciplinary action will have a financial impact on you. However, I
consider that the seriousness of the disciplinary action and its impact on you is proportionate to
the seriousness of your conduct
[97] I am satisfied Ms Crowley gave adequate consideration to cl 8.5(d)(ix) and
Ms Benjamin's financial position. The relevance (or lack thereof) of her contention that
the penalty was disproportionate having regard to the financial detriment she sustained
as a result of her suspension, has been addressed in Issue 3.
[98] Clause 8.5(d)(x) concerns the cumulative impact that a reduction in classification and/or
pay-point may have on the employee.
[99] The revised disciplinary action imposed upon Ms Benjamin was a monetary penalty, and
not a reduction in classification or pay-point, so that consideration is not particularly
relevant. Ms Crowley nonetheless addressed the cumulative personal and financial
impact of the process upon Ms Benjamin in that she acknowledged that the
implementation of the Direction may have been a difficult period; and, while noting that
Ms Benjamin has been suspended without pay for a period, she remained of the view that
the disciplinary action was reasonable and proportionate to Ms Benjamin's conduct.108
[100] The last of the considerations under cl 8.5(d) is sub-section (xi), which is the likely
impact of the disciplinary action on public confidence in the Department, and its
proportionality to the gravity of the disciplinary finding. Ms Crowley concluded that no
other disciplinary action would adequately reflect the seriousness with which she viewed
Ms Benjamin's conduct.109
[101] It follows that Ms Crowley turned her mind to each of the matters identified in cl 8.5(d)
that arose on the materials before her, and that the discipline decision discloses the
reasoning by which she did so.
[102] For completeness, I note the discipline decision also recorded Ms Crowley's
consideration of the impact of the disciplinary action upon Ms Benjamin's human rights,
and her conclusion was that any limitation was reasonable and demonstrably justified in
the public interest. The decision also informed Ms Benjamin of her appeal rights.
[103] For the reasons set out above, I am satisfied that, in accordance with cl 8.6 of
Directive 14/20, the written decision properly discharged the relevant requirements.
108 Disciplinary Action Decision Letter (n 3), 1.
109 Disciplinary Action Decision Letter (n 3), 1.
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23
Was Ms Benjamin afforded procedural fairness?
[104] I turn to the second of the appeal grounds identified by Ms Benjamin within her
submissions, namely whether the scale of the exercise undertaken by Ms Crowley, the
period within which the responses were reviewed and the uniformity of the outcomes
across the affected employees, gave rise to any procedural unfairness.
[105] The disciplinary process was required to afford Ms Benjamin natural justice.
In Kioa v West,110 Mason J observed there is a common law duty to act fairly, in the
'sense of according procedural fairness, in the making of administrative decisions which
affect rights, interests and legitimate expectations'.111
[106] The contentions that Ms Benjamin seeks to advance in respect of procedural fairness
were squarely raised and addressed in Nuske.112 In that decision, Vice President
O'Connor considered a substantially similar matter involving the same respondent, which
had disciplined a teacher for failing to comply with the same Direction.113 The respondent
disciplined that teacher alongside many other employees who, like Ms Benjamin, failed
to follow the Direction.114 His Honour also considered evidence from Ms Crowley, the
decision-maker in the present matter, regarding the same show cause process undertaken
at a similar time as Ms Benjamin's process.
[107] I do not intend to set out all of Vice President O'Connor's reasoning here, however I note
the following observations which are directly relevant to Ms Benjamin's submissions on
this point.
[108] His Honour relevantly found that Ms Crowley had appropriately considered the
individual issues before her when making her decision and that the use of 'mail merge'
technology or a template letter in addressing like cases did not demonstrate that
individual circumstances were not given appropriate weight or consideration:115
The disciplinary action decision sets out the reasoning process adopted by the decision-maker
to reach her conclusion. The decision reflects to the extent relevant, the provisions of Directive
14/20 and Clause 8.6.
The evidence before the Commission does not support the contention that the process utilised
in the 22 August 2022 decision demonstrates that the relevant material, including the individual
issues/circumstances raised by the Appellant, were not appropriately considered or given weight
in making the decision, pursuant to Clause 8.6 of the Discipline Directive.
110 [1985] HCA 81; (1985) 159 CLR 550 ('Kioa').
111 Kioa (n 110), 584.
112 Nuske (n 43).
113 Nuske (n 43), [1].
114 Nuske (n 43), [3], [26].
115 Nuske (n 43), [48]-[49].
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24
[109] Further, his Honour accepted Ms Crowley's evidence that, in circumstances where the
responses exhibited a high degree of commonality, with a substantial proportion being
templated or absent, and where the contravention in each case was clear and not in
dispute, she had ample time to consider all relevant information, including the
responses.116 Therefore, I do not accept Ms Benjamin's apprehension that the two weeks
Ms Crowley took to consider the matters before her was insufficient.
[110] Similar submissions were made on behalf of Mr Nuske as are raised by Ms Benjamin in
her reasons for appeal on the issue of procedural fairness. His Honour held that the
process did not offend the principles of natural justice and complied with the
requirements of Directive 14/20.117 Further, his Honour found that the fact that the same
penalty was applied to many other employees who had also failed to receive the required
vaccination, did not render the penalty decision unfair or unreasonable.118
[111] I am satisfied that Ms Benjamin was placed on notice of the allegation and its particulars,
afforded the opportunity to respond both to the finding and to the proposed disciplinary
action, including a further opportunity to respond to the revised disciplinary action, and
her responses were received and considered before the relevant decisions were made.
[112] As set out by his Honour in Nuske, in considering whether there has been a lack of
procedural fairness the Commission must ask: 'has there been a practical injustice that
could have materially affected the decision?'119 On any view of the evidence in this
matter, the answer to that question must be, no.
[113] Neither limb of Ms Benjamin's submissions on Issue 2 is made out.
116 Nuske (n 43), [47].
117 Nuske (n 43), [85]-[92].
118 Nuske (n 43), [79].
119 Nuske (n 43), [87].
-- 24 of 26 --
25
Issue 3 – The relevance of the suspension
[114] Ms Benjamin's remaining contention is that the disciplinary action was neither fair nor
reasonable, because she had already been penalised by her suspension without pay, and
the further monetary penalty was disproportionate.120 Further, Ms Benjamin raises
concerns that Ms Crowley did not consider that she was not paid for a further 70 hours
during the Christmas school holidays. Finally, Ms Benjamin contends that she was
scheduled to receive a remuneration increment increase in July 2023, however due to the
interruption of her service, that increase was postponed.121
[115] The premise of this contention is misconceived. It is well settled that suspension and
suspension without pay, are not disciplinary action for the purposes of the PS Act.122 The
financial detriment that Ms Benjamin sustained during her suspension was not a penalty
imposed upon her by the Department. Instead, it was the consequence of her own choice
not to comply with the Direction, for which she alone was responsible.
[116] The same logic can be applied to any non-financial detriment that Ms Benjamin attributes
to her suspension, such as ostracization from her peers or the interruption to her career.123
As observed by Dwyer IC in Stacey v State of Queensland (Department of Education):124
Mr Stacey seeks to characterise all of this suffering as somehow having been imposed by the
Department. But all of this was exclusively a consequence of his choice not to be vaccinated.
Mr Stacey's inability to enter Department premises and perform work was entirely a feature of
the health directive in place at the time. It prohibited inter alia unvaccinated employees from
attending schools.
All of the hardship detailed in Mr Stacey's submissions was not a penalty imposed by the
Department for noncompliance. It was hardship that he imposed on himself and his family
through his choice to not be vaccinated. Mr Stacey was entirely free to have made that choice,
but the consequences of that choice are his responsibility.
[117] It follows that the monetary penalty imposed for failing to comply with a lawful and
reasonable direction is distinct from any detriment, financial or otherwise, that
Ms Benjamin incurred as a consequence of her decision not to comply with the health
direction then in place, which rendered her unable to attend the workplace and perform
her role.
[118] To the extent that Ms Benjamin advances submissions that the penalty was
disproportionate or that her circumstances were not sufficiently considered, these have
been addressed at Issue 2.
120 Revised Disciplinary Action Show Cause Response (n 89), [20]-[32].
121 Appellant's submissions (n 38), 4.
122 XY v State of Queensland (Department of AB) [2026] QIRC 178, [53].
123 Revised Disciplinary Action Show Cause Response (n 89), [25]-[32].
124 [2024] QIRC 220, [48]-[49].
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26
[119] I am satisfied that Ms Crowley gave adequate consideration to Ms Benjamin's financial
circumstances before arriving at her decision. It was open to the decision-maker to
conclude that a reprimand alone would not have reflected the seriousness of the conduct
and that the penalty chosen was proportionate to it.
Conclusion
[120] I do not consider that the matters raised by Ms Benjamin render the decision or the
decision-making process as not fair and reasonable.
[121] For the reasons advanced above, I have formed the view that the decision, the subject of
the appeal before the Commission, was fair and reasonable.
Order
[122] Accordingly, I make the following order:
1. Pursuant to s 562C(1)(a) of the Industrial Relations Act 2016 (Qld), the decision
appealed against is confirmed.
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Official source: https://www.sclqld.org.au/caselaw/QIRC/2026/218