Finlay v Kely & anor [2025] QCATA 122
QUEENSLAND CIVIL AND
ADMINISTRATIVE TRIBUNAL
CITATION: Finlay v Kely & anor [2025] QCATA 122
PARTIES: CAROL CHRISTINE FINLAY
(applicant/appellant)
v
MICHAEL KELY
(First respondent)
ROBERT LANGAN
(Second respondent)
APPLICATION NO: APL038-24
ORIGINATING
APPLICATION NO:
NDR136-21
MATTER TYPE: Appeals
DELIVERED ON: 17 November 2025
HEARING DATE: 31 October 2025
HEARD AT: Brisbane
DECISION OF: Senior Member Traves
ORDERS: The application to adduce fresh evidence is refused.
The application for leave to appeal is refused.
CATCHWORDS: APPEAL AND NEW TRIAL – APPEAL – GENERAL
PRINCIPLES – RIGHT OF APPEAL – WHEN APPEAL
LIES – ERROR OF LAW – FRESH EVIDENCE –
neighbourhood disputes – trees – appeal from decision
which ordered respondents to pay compensation to appellant
for damage caused to her property by tree roots emanating
from their land – whether error in failing to award costs of
‘legal’ repairs – whether failure to consider compliance with
the Plumbing and Drainage Act 2018 (Qld) - whether leave
to rely on fresh evidence should be given
Neighbourhood Disputes (Dividing Fences and Trees) Act
2011 (Qld), s 46
Plumbing and Drainage Act 2018 (Qld)
Queensland Civil and Administrative Tribunal Act 2009
(Qld), s 142, s 147
Bradlyn Nominees Pty Ltd v Saikovski [2012] QCATA 39
Cachia v Grech [2009] NSWCA 232
Glenwood Properties Pty Ltd v Delmoss Pty Ltd [1986] 2
Qd R 388
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McIver Bulk Liquid Haulage Pty Ltd v Fruehauf Australia
Pty Ltd [1989] 2 Qd R 577
QUYD Pty Ltd v Marvass Pty Ltd [2009] 1 Qd R 41
APPEARANCES &
REPRESENTATION:
Applicant: Self- represented
Respondent: Self-represented
REASONS FOR DECISION
[1] This is an application for leave to appeal a decision of the Tribunal dated 4 January
2024 in which the Tribunal:
1. dismissed an application by the respondents to strike out the substantive
application brought by the applicant; and
2. ordered the respondents to pay the applicant the sum of $3 866.50 on or before
5 April 2024.
[2] There was an oral hearing on 31 October 2025.
[3] The applicant filed an application to adduce fresh evidence on the leave to appeal
application.1 The application to adduce fresh evidence was heard and determined at
the commencement of the hearing, so that the parties were clear on what basis the
application for leave to appeal was proceeding. The application to adduce fresh
evidence was refused for reasons given orally at the hearing.
[4] The application for leave was argued on the basis that if leave were granted, the appeal
would be determined without the need for a further oral hearing. I made it clear to the
applicant at the commencement of the hearing that she should proceed by saying
everything she wanted to say about the appeal, as if leave had been granted. This was
explained to her on the basis that, in determining whether to grant leave, the Appeal
Tribunal considers the grounds of appeal and whether the grounds demonstrate an
arguable case of appealable error. The Appeal Tribunal is then in a position to
determine the appeal, should leave be granted.
[5] The applicant seeks leave to appeal the decision to award her compensation for
damage to her property caused by trees on the respondents’ land pursuant to Part 5 of
Chapter 3 of the Neighbourhood Disputes (Dividing Fences and Trees) Act 2011 (Qld)
(‘the Act’). Leave is required pursuant to s 142(3)(b) of the Queensland Civil and
Administrative Tribunal Act 2009 (Qld) (‘QCAT Act’).
[6] In Bradlyn Nominees Pty Ltd v Saikovski the Appeal Tribunal held:
Leave to appeal will ordinarily only be granted where there is some question of
general importance upon which further argument, and a decision of the Appeal
Tribunal, would be to the public advantage; or, there is a reasonably arguable
case of error in the primary decision and a reasonable prospect that the
Applicant would obtain further substantive relief. Another question sometimes
1 Application for miscellaneous matters (leave to rely on fresh evidence) filed by the applicant on 31
July 2024.
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asked is: is leave necessary to correct a substantial injustice to the Applicant,
caused by some error?2
[7] It is not part of the role of the Tribunal on an application for leave to conduct a
rehearing of the matter.
[8] The Application for leave to appeal filed on 2 February 2024 states the applicant’s
grounds of appeal in the following terms:
Part of the amount awarded was based on Adam Delaney's quote of $2750 to
renew a septic rubble pit. As I explained to member Bishop, this quote does not
comply with Standards Australia regulations for septic drainage pits – the
proposed pit was too small, positioned illegally and without a plumbers plan
legally required to go to Townsville City Council for approval. I notified Mr
Delaney of this problem, and he withdrew his offer to upgrade the rubble pit.
The only plumber' with the necessary qualifications to d raw up a renewed septic
rubble pit plan for the remote location of Magnetic Island is Ted Clark and his
quote is as I explained $1100.00. The only Plumber available for the remote
location of Magnetic Island to renew the rubble pit according to Standards
Australia specifications and council requirements is Mr Brian Clark. His quote
is $13,212.89. Paul Smith the plumber who did the emergency temporary repair
could not work on the repair until the septic tank had been pumped out. As I
explained the septic tank failed in August 2022. I have documentation to prove
that the septic tank failed in August 4 2022. The first step in assessing problems
with failed drainage is to pump out the septic tank as I explained. Draining the
septic tank was necessary as first stage as it might have been enough to fix the
problem. This did not solve the problem, so the septic tank rubble pit was dug
up to find it was not draining. Draining the tank was also necessary for Paul
Smith to put in the temporary emergency repair. He could not assess the
problem in a pool of sewage. The cost for magnetic waste management to pump
out the septic tank was $918.00. The cost of Paul Smith’s emergency and
temporary repair was $1,116.50. Please see Appendix A showing that septic
rubble pit began to fail in June 2022 and completely failed by August 2022 as
explained to Member Bishop.
[9] The applicant seeks the following orders:
That Michael Kely and Robert Langan pay Carol Christine for temporary
emergency repairs and a renewed septic rubble pit in compliance with
Townsville City Council requirements and Standards Australia requirements for
a septic tank rubble pit at [applicant’s address]. That QCAT expedite this
payment as the temporary emergency repair is likely to fail. Furthermore, the
temporary emergency repair diverted sewage under a vegetable garden,
rendering some of its contents hazardous for consumption due to soil infestation
from seeping sewage and so a renewed septic rubble is urgently needed as soon
as possible in case the temporary repair fails and in case infection from e coli
occurs. The sum sought includes the $918 necessary to pump out the septic tank
as this might have solved the problem. However this did not restore drainage
and so it was necessary to pay Paul Smith for a temporary repair until tree roots
were removed. It was then necessary to get quotes that were legal from
contractors who undertake this type of work on the remote location of Nelly
Bay, Magnetic Island.
2 [2012] QCATA 39, [7].
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$13,212.89 – Brian Clark quote, renewed septic drainage pit, complaint with
Standards Australia and council
$1116.50. – Paul Smith cost for temporary repair
$1100.00 – Ted Clark quote for plumber’s plan as required by council and
Standards Australia
$918.00 – cost for pumping out septic tank Magnetic Waste Management
$16,347.39 – total amount sought and with some urgency due to the temporary
nature of the repair and the risk of e coli infection
[10] On 19 April 2024 the applicant filed an Appeal Book.
[11] The Appeal Book, Appendix B, under the heading “Why leave to appeal is sought”
re-frames the proposed appeal grounds as follows:
1. Sections 64 and 65 of the Plumbing and Drainage Act 2018 (Qld) impose up to
1 000 penalty units or $154 800 for breaches of plumbing rules, codes and
legislation by carrying out or directing others to perform non-compliant septic
tank repairs. Under this legislation, it is a defence to prove that it had never been
explained that septic tank work must meet plumbing law and Standards
Australia guidelines.
2. In the QCAT Reasons for Decisions, on page 6 [30] Member x gave me
entitlement to $2 750 – the cost of Mr Smith’s temporary repair of $1116.50 (on
page 6 of the following pages) and a $2 750 quote from Adam Delaney, which
as I explained did not comply with legal requirements of Standards Australia
and other plumbing law. Sections 64 and 65 of the Plumbing and Drainage Act
2018 (Qld) impose heavy penalties for non compliance with plumbing law. On
site sewerage treatment plants must be constructed to ensure safety that
compliance with plumbing law ensures. Legal requirements define setback
distances from boundaries and constructions according to topography, near
surface groundwater, local climatic conditions and soil type.
3. Adam Delaney’s quote of $2 750 inadequately addressed such complexities.
The quote lacked a plan from a council registered designer to lodge with council
for approval. Mr Delaney is a young plumber and was unaware of the legal
requirements for septic tank modifications repairs. I was also unaware of legal
compliance requirements when I submitted his quote to QCAT in NDR136-21.
Subsequent inquiries (sic) showed that Mr Delaney quoted for an inadequate
trench in size, construction and location. Laws have changed since my
property’s construction in 1965 when there were no neighbours in the adjoining
allotments. Penalties totalling 1 000 penalty units now apply to breaches of the
Plumbing and Drainage Act 2018 under s 64 and s 65.
4. Modifications of the septic tank drainage pit must comply with a number of
codes, regulations, statutes and codes including Standards Australia AS/NZS
1547, AS/NZS 3500.2 and Townsville City Council requirements. As I
explained, once I told Mr Delaney of the complexities, he withdrew his quote
so the award of $2 750.00 for Mr Delaney’s work is for an illegal renewal of the
septic drainage pit that can no longer be done because Mr Delaney withdrew his
offer to do this work.
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5. I also wish to add a further expense: council approval of the renewal of the
drainage pit. According to senior plumbing inspectors, fees will rise after 1 July,
2024. Amanda Black a Senior Plumbing Inspector at Townsville City Council
stated charges for this proposed pit renewal total $1350.00 until July 1 (see table
next page, for council charges up until July 1. The applicable fees for my
proposed work are highlighted in yellow). This fee includes a plumbing
inspector travelling from the mainland to Magnetic Island to inspect the work
and sign off on it.
6. [It is unclear from the Appeal Book3 whether this is intended to be an additional
ground of appeal but I will consider it in any event].
I reported the bathroom drainage malfunctioning on July 29, July 30, August 1,
August 4 2022 to Mr Smith and Mr Rob Allan …. Mr Allan is the owner of
Magnetic Waste Management and advised that I should firstly have him pump
out the tank to see if this would restore bathroom function. The pump out was
necessary because the tank had become compacted because it was not draining.
Mr Allan, who is licensed to pump out septic tanks, then pumped out the septic
tank. Mr Smith is not licensed to pump out septic tanks and did not pump out
the septic tank for $600 as Member x states in [27] on page 5 of the Reasons.
Further excavations showed that the drainage pit connected to the septic tank
overflow was not draining (see diagram below, the section labelled “Treatment”
is the drainage pit) Because the pit was clogged with tree roots and not draining,
once the septic tank filled, the bathroom would once again increasingly
malfunction until it failed to drain waste and could no longer be used.
[12] The applicant states she wants the Appeal Tribunal to make an order that the
respondents pay her the sum of $13 831.89 ‘with some urgency to comply with
plumbing law to renew the septic drainage pit as the current temporary repair is likely
to begin malfunctioning due to its inadequate construction. There is also some urgency
because the emergency pit is located in an unhygienic location under my vegetable
garden and so breaches plumbing law as a permanent solution. Furthermore, costs for
construction and council approval continue to rise, and so an early deadline is
necessary to ensure that the previous estimate does not become outdated and an
underestimate’.
[13] The applicant’s grounds of appeal can be summarised as follows:
(a) Ground One: The Tribunal should have considered ss 64 and 65 of the Plumbing
and Drainage Act 2018 (Qld).
(b) Ground Two: The Tribunal erred by awarding the applicant the cost of the
temporary repair performed by Mr Smith because the work performed did not
comply with the legal requirements imposed by ‘Standards Australia and other
plumbing law’.
(c) Ground Three: The Tribunal erred by awarding the applicant the amount of Mr
Delaney’s quote because the work quoted for did not comply with the legal
requirements imposed by ‘Standards Australia and other plumbing law’. Mr
3 Applicant’s Appeal Book filed on 19 April 2024.
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Delaney and the applicant were unaware of those requirements when the quote
was submitted to QCAT.
(d) Ground Four: The Tribunal erred in relying on Mr Delaney’s quote because he
subsequently withdrew his offer to do the work.
(e) Ground Five: The applicant wishes to add a further expense being the council
approval fee for the proposed pit renewal in the sum of $1350.
(f) Ground Six: The Tribunal erred in finding Mr Smith pumped out the septic tank
for $600.
Leave to appeal
[14] The question whether or not leave to appeal should be granted is usually addressed
according to established principles. Is there a reasonably arguable case of error in the
primary decision?4 Is there a reasonable prospect that the applicant will obtain
substantive relief?5 Is leave necessary to correct a substantial injustice caused by some
error?6 Is there a question of general importance upon which further argument, and a
decision of the Appeal Tribunal, would be to the public advantage?7
[15] The issue of why leave should be granted is not separately addressed in respect of any
of the appeal grounds.
Ground One
[16] The applicant submitted that if it was discovered she had gone ahead with the work
quoted for by Adam Delaney that she would be liable for a significant fine and some
kind of action under the Plumbing and Drainage Act 2018 (Qld). This, it was
submitted, was because the work proposed by Adam Delaney did not meet the
Australian Standards and was not accompanied by a plumbing design.
[17] Section 64(1) of the Plumbing and Drainage Act 2018 (Qld) provides that a person
who carries out plumbing or drainage work must ensure the work complies with the
code requirements for the work. Section 64(2) provides that a person who prepares a
plan for plumbing or drainage work must ensure the plan complies with the code
requirements for the work. The maximum penalty for contravention in each case is
100 penalty units. The Code requirements for plumbing or drainage work are set out
in s 9(1).
[18] Section 65 provides that various things must not be installed as part of plumbing or
drainage work unless certain requirements are met. Although the applicant did not
point to any specific sub-section, s 65(1)(c) relevantly provides that a person must not
install, as part of plumbing or drainage work, all or part of an on-site sewage treatment
plant unless it complies with the code requirements for plumbing or drainage work.
The maximum penalty for non-compliance is 100 penalty units.
[19] The short answer to this appeal ground is that the applicant chose to rely on Mr
Delaney’s quote at the hearing. Further, the issue that Mr Delaney’s quote was for
work that allegedly did not comply with Code requirements was not raised by the
4 QUYD Pty Ltd v Marvass Pty Ltd [2009] 1 Qd R 41.
5 Cachia v Grech [2009] NSWCA 232 at 2.
6 QUYD Pty Ltd v Marvass Pty Ltd [2009] 1 Qd R 41.
7 Glenwood Properties Pty Ltd v Delmoss Pty Ltd [1986] 2 Qd R 388 at 389; McIver Bulk Liquid
Haulage Pty Ltd v Fruehauf Australia Pty Ltd [1989] 2 Qd R 577 at 578, 580.
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applicant either at the hearing or in the written material before the Member at first
instance.
[20] When this was put to the applicant, she said she had raised Mr Delaney’s
unwillingness to proceed with the quote with the learned Member at a Directions
Hearing on 9 August 2023, approximately 3 months prior to the hearing before the
same Member.
[21] The fact a matter is raised at a Directions Hearing does not mean it becomes part of
the record of the proceeding. I note, in any event, that directions were issued at the
Directions Hearing providing the applicant another opportunity to file ‘any further
material she seeks to rely upon by 23 August 2023’, which she did on 18 August.
[22] The material filed by the applicant on 18 August 2023 was from Brian Clark on behalf
of BMC Plumbing Services for $13, 212.89. The quote was itemised as follows:
(i) Supply and install septic distribution box - $1 065.65.
(ii) Install septic tank evaporation trench - $7, 33.83.
(iii) Machine excavation – soil and/or soft clay - $1, 800.
(iv) Excavation and installation of inground pipework in difficult ground - $1
812.24.
[23] There was no accompanying statement of evidence from Brian Clark or anyone else
which explained why the work was necessary and whether the work was required due
to damage caused by the tree roots. Indeed, the learned Member considered the quote
provided by Mr Clark and held:
…the Tribunal is satisfied the respondents are liable for the costs associated
with renewing the applicant’s septic tank rubble drain. However, it is not clear
to the Tribunal, and the evidence does not support, how the costs outlined at
paragraph 32 [the quote from Brain Clark and an email from Ted Clark dated
31 July 2023 quoting $1, 100 to complete an onsite evaluation and prepare an
Onsite Wastewater Design] are attributable to the respondent’s tree roots. To
award those costs would overcompensate the applicant and the Tribunal finds
these costs are not recoverable.8
[24] It was the applicant’s responsibility, if she believed the quote provided by Mr Delaney
was for work that was non-compliant, to obtain a quote for work that was. The
applicant relied on both quotes and the learned Member decided to award damages to
the applicant based on the quote from Mr Delaney.
[25] It is not clear how the provisions in the Plumbing and Drainage Act 2018 (Qld) make
the applicant liable for a penalty. Again, these submissions about the application of
the Act and the consequences of non-compliance were not made at the hearing. It is
too late to consider them for the first time on appeal.
[26] Leave is refused in respect of this ground.
Grounds Two and Three
[27] These grounds are essentially the same and will be considered together.
8 Reasons, [33].
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[28] The applicant submitted that there were issues with the work quoted for by Mr
Delaney: in effect, that his quote lacked a plan from a council registered plumbing
designer to lodge with council for approval. Mr Delaney was a young plumber who
was unaware of the legal requirements for septic tank modifications repairs. The
applicant submitted that she too was unaware of legal compliance requirements when
she submitted his quote to QCAT in NDR136-21. The applicant submitted that
subsequent enquiries have shown that Mr Delaney quoted for an inadequate trench in
terms of size, construction and location.
[29] Again, the inadequacies or otherwise of Mr Delaney’s quote was a matter that the
applicant should have investigated prior to the hearing. The applicant filed her
application for a tree dispute on 2 June 2023 and the hearing was on 13 November
2023. It was the applicant’s responsibility to obtain evidence of the work that was
required to be done and to obtain a quote for that work and there was ample time in
which to do it.
[30] There is no error on the part of the learned Member in relying on the only quote that
the applicant provided, particularly in circumstances where the applicant did not file
evidence as to what work was required to be done to satisfy Code requirements and,
further, which addressed whether the extent of work required was due to damage
caused by the respondents’ tree roots.
[31] These are not matters that can or should be raised for the first time on appeal.
[32] Leave in respect of grounds two and three is refused.
Ground Four
[33] The applicant submitted that Mr Delaney withdrew his quote relying on the fact he
had not responded to her last text messages.
[34] If the applicant knew Mr Delaney was not going to do the work, then she should have
obtained another quote. There is no error in the learned Member awarding an amount
of damages based on the quote in any event, particularly when the applicant chose to
rely on the quote in the hearing.
[35] The other aspects of this ground raise issues considered by grounds 1 to 3 above.
[36] Leave is refused in respect of this ground.
Ground Five
[37] The applicant submitted that she wants to update the record by adding the new Council
fees for the septic tank work. She says that the fee she relied on in the hearing at first
instance was incorrect.
[38] The learned Member awarded the applicant $1 116.50 being the cost of a tax invoice
from Plumb It dated 16 September 2022. The invoice is itemised at [27] of the Reasons
and there is no mention of an amount by way of Council fees. The Member also
awarded the amount of $ 2750 being the cost of doing the work quoted by Mr Delaney.
That quote included: labour ($1 700); materials ($350); rock/aggregate ($300); and
freight ($150). Again, there was no mention of Council fees.
[39] Accordingly, there is no error by the Member in relying on a different amount.
[40] Leave in respect of this ground is refused.
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Ground Six
[41] The applicant submitted that the learned Member erred at [29] in finding her septic
tank was pumped out for $600. The applicant says this caused her injustice because
the Member then did not award her costs for pumping it out later.
[42] The learned Member at [30] states that the applicant produced an invoice dated 10
August 2022, indicating it cost $918 to pump out her septic tank on 4 August 2022.
The Member then states:
The applicant’s septic tank was pumped out some five weeks before it failed.
And it is not clear to the Tribunal whether the applicant’s septic tank was
scheduled to be pumped out as part of normal septic tank maintenance or for
some other reason. Based on the evidence before it, the Tribunal is not satisfied
the amount of $918 is recoverable.
[43] Even if the Member thought the tank had been pumped out beforehand, the Member
was not satisfied the later pump out was just routine or because of the tree damage.
Accordingly, no error has been shown.
[44] Leave to appeal on this ground is refused.
Conclusion
[45] The applicant has not shown any errors in the proposed grounds.
[46] Leave to appeal is refused.
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Official source: https://www.sclqld.org.au/caselaw/QCATA/2025/122