DMW v Director-General, Department of Justice and Attorney-General [2024] QCAT 238
QUEENSLAND CIVIL AND
ADMINISTRATIVE TRIBUNAL
CITATION: DMW v Director-General, Department of Justice and
Attorney-General [2024] QCAT 238
PARTIES: DMW
(applicant)
v
DIRECTOR-GENERAL, DEPARTMENT OF
JUSTICE AND ATTORNEY-GENERAL
(respondent)
APPLICATION NO/S: CML059-22
MATTER TYPE: Childrens matters
DELIVERED ON: 4 June 2024
HEARING DATE: 18 October 2023
HEARD AT: Brisbane
DECISION OF: Member Davies
ORDERS: The decision of the Director-General, Department of
Justice and Attorney-General that the Applicant’s
case is ‘exceptional’ within the meaning of s 221 of
the Working with Children (Risk Management and
Screening) Act 2000 (Qld) is confirmed.
CATCHWORDS: ADMINISTRATIVE LAW – ADMINISTRATIVE
TRIBUNALS – QUEENSLAND CIVIL AND
ADMINISTRATIVE TRIBUNAL – review of decision by
respondent to refuse an application to cancel a negative
notice
FAMILY LAW AND CHILD WELFARE – CHILD
WELFARE UNDER STATE OR TERRITORY
JURISDICTION AND LEGISLATION – OTHER
MATTERS – blue card – application for review of decision
to issue a negative notice – where applicant has a conviction
– where the offence was not a serious or a disqualifying
offence under the Working with Children (Risk Management
and Screening) Act 2000 (Qld) – where there is other
information reasonably believed to be relevant to deciding
whether there is an exceptional case – decision that
applicant’s case is ‘exceptional’ is upheld
Human Rights Act 2019 (Qld)
Queensland Civil and Administrative Tribunal Act 2009
(Qld)
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2
Working with Children (Risk Management and Screening)
Act 2000 (Qld)
Commissioner for Children and Young People and Child
Guardian v FGC [2011] QCATA 291
Commissioner for Children and Young People and Child
Guardian v Maher & Anor [2004] QCA 492
Commissioner for Children and Young People and Child
Guardian v Storrs [2011] QCATA 28
DVL v Director-General, Department of Justice and
Attorney-General [2023] QCATA 52
Director-General, Department of Justice and Attorney-
General v CMH [2021] QCATA 6
Johnston v Carroll [2024] QSC 2
APPEARANCES &
REPRESENTATION:
Applicant: Self-represented
Respondent: C A Davis, Legal Officer, Department of Justice and
Attorney-General
REASONS FOR DECISION
Introduction
[1] The Applicant (‘DMW’) has applied for a review of a decision made under the
Working with Children (Risk Management and Screening) Act 2000 (Qld) (‘WWC
Act’).
[2] The decision under review was made by the Director of Blue Card Services screening
services (‘Decision Maker’) in January 2022. That decision was to cancel DMW’s
working with children clearance and to issue her with a negative notice (‘Negative
Notice Decision’).
[3] The background to the cancellation decision is, in summary, that in May 2019 DMW
applied for and was issued with a working with children clearance. Just over a year
and a half later, in December 2020, the Decision Maker became aware of a change in
DMW’s police information. Specifically, that DMW had been charged with the
offence of unlawful stalking. The date of the alleged offence was 11 January 2020.
[4] This change in DMW’s police information caused the Decision Maker to reassess
DMW’s eligibility to hold a blue card. As a result of this reassessment process the
Decision Maker issued the Negative Notice Decision. The reasons for that decision
were rendered into a document entitled ‘Reasons for the decision to issue a negative
notice’ dated 14 January 2022 (‘Reasons document’).1
[5] DMW’s application to review the Negative Notice Decision is dated 31 January 2022
and was received by the Tribunal in February 2022. The respondent to this application
is the Director General, Department of Justice and Attorney-General. In these reasons
the respondent will be referred to as Blue Card Services.
1 The Reasons document forms part of Exhibit 1.
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[6] In her QCAT application form2 DMW asserts that the Negative Notice Decision was
made ‘on wrong and incomplete information’. Further, DMW states that the ‘Matter
is still being investigated and progressing through the courts’ together with the
seemingly inconsistent statement that ‘My charge has been dropped’.3
[7] The hearing of this application was conducted on the basis that, although she was
charged with unlawful stalking, that proceeding was discontinued.4 In its pre-hearing
written submissions Blue Card Services agree that the Applicant’s charge of unlawful
stalking was discontinued with the prosecuting authority entering a no true bill in
respect of the charge’.5
Legislative framework and role of Tribunal
[8] The principal legislative enactments relevant to a review by this Tribunal of the
Negative Notice Decision are the WWC Act – under which the Negative Notice
Decision was made – and the Queensland Civil and Administrative Tribunal Act 2009
(Qld) (‘QCAT Act’) under which the Tribunal exercises its review jurisdiction.
[9] The object of the WWC Act is to promote and protect the rights, interests, and
wellbeing of children and young people in Queensland. It does this by a scheme
requiring the development and implementation of risk management strategies and for
the screening of persons.6
[10] The Negative Notice Decision is a ‘chapter 8 reviewable decision’ as that phrase is
defined in s 353 of the WWC Act.
[11] The purpose of a review by this Tribunal of the Negative Notice Decision is to produce
the correct and preferable decision.7 In meeting that purpose this Tribunal must hear
and decide this matter by way of a fresh hearing on the merits.8 That is to say, this
Tribunal must come to a decision on the evidence before it.
[12] Further, in deciding this matter, this Tribunal has all the functions of the Decision
Maker. So, in coming to a decision, this Tribunal is guided by the principles set out in
the WWC Act.
[13] Those principles are, in summary, that the welfare and best interests of a child are
paramount and that every child is entitled to be cared for in a way that protects the
child from harm and promotes the child’s wellbeing.9
[14] The WWC Act provides, as a starting point, that a person in the position of DMW
should be allowed to hold a Blue Card unless that person’s situation is an exceptional
case. An exceptional case is one where the decision maker is satisfied that it would
not be in the best interests of children for the applicant to be issued with a working
with children clearance.10
2 DMW’s Application to Review a Decision (Form 23).
3 Ibid Part C of the Form 23 on page 5 of 6.
4 That is the position as set out in the National Police Check Results current as of 15 March 2022 (exhibit
1 at BCS-12).
5 Exhibit 5 at paragraph 7. This submission is supported by the National Police Check Results current
as at 15 March 2022 (exhibit 1 at BCS-12).
6 WWC Act, s 5.
7 QCAT Act, s 20(1).
8 QCAT Act, s 20(2).
9 WWC Act, ss 6, 360.
10 WWC Act, s 221(1), (2).
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[15] Thus, in conducting this review of the Negative Notice Decision, the ultimate issue
for determination is whether an exceptional case exists. That is, whether DMW’s
situation is such that it would not be in the best of children for a positive notice to be
issued.11
[16] The term ‘exceptional case’ is not specifically defined in the WWC Act. As to what
constitutes an exceptional case is a question of fact and degree having regard to the
intent and purpose of the legislation. Further, it is a term of common use in everyday
language and the application of the concept of what constitutes an exceptional case
should be unhampered by any special meaning or interpretation.12
[17] In determining whether the Applicant’s circumstances constitute an exceptional case
an appropriate framework for consideration of the material before the Tribunal is to
consider:
(a) The matters that the WWC Act mandates must be considered.
(b) Any other matters that are relevant to the decision.13
This consideration must be conducted having regard to the principles for the
administration of the WWC Act, summarised in [13] above, and any human rights
relevant to the Tribunal’s determination.
[18] With respect to human rights relevant to the decision, the Tribunal is a ‘public entity’
and is therefore required to comply with s 58 of the Human Rights Act 2019 (Qld)
(‘HRA’). Subject to some presently irrelevant exceptions, that section imposes two
obligations on the Tribunal. They are the substantive obligation14 not to make a
decision in a way that is incompatible with human rights and the procedural
obligation15 not to fail to give proper consideration to a relevant human right in
making a decision.16
[19] The human rights that are relevant to the parties, in particular DMW, include the right
to privacy and reputation17 and the right to a fair hearing.18 The human rights of
children are also relevant to this review. Those rights relevantly are that every child
has the right to ‘the protection that is needed by the child, and is in the child’s best
interests, because of being a child’ as provided for in s 26(2) of the HRA.
Evidence
[20] Before considering the evidence before the Tribunal, two preliminary observations
are apposite. Firstly, determination of whether an exceptional case exists can only be
made after evaluating all the available evidence.19 In evaluating the evidence it must
be recognised that the ‘ultimate question of what is in the best interests of children
does not lend itself to exact proof. It involves consideration of how children might be
11 WWC Act, s 221(2).
12 Commissioner for Children and Young People and Child Guardian v FGC [2011] QCATA 291, [31]-
[35].
13 Commissioner for Children and Young People and Child Guardian v Maher & Anor [2004] QCA 492,
[42].
14 HRA, s 58(1)(a).
15 HRA, s 58(1)(b).
16 Johnston v Carroll [2024] QSC 2, [65]-[77].
17 HRA, s 25.
18 HRA, s 31.
19 Commissioner for Children and Young People and Child Guardian v Storrs [2011] QCATA 28, [19].
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affected and a degree of speculation as to what might happen in the future and the
potential future risks to children’.20
[21] Secondly, it should be emphasised that there was evidence before the Tribunal, in
conducting a fresh hearing, that was not before the original decision maker at the time
the Negative Notice Decision was made.
[22] With this as background, what evidence was before the Tribunal?
[23] DMW’s evidence consisted of a written statement,21 her oral evidence and the written
statements, essentially character references, of a number of people who know her and
were able to provide positive statements about her character.22 As to these character
references, the authors of these documents were not required by BCS to give oral
evidence in support of their written statements.
[24] Blue Card Services put into evidence two sets of documents. The first of these was
the Reasons document and related material 23 and secondly a set of documents
produced pursuant to a Notice Produce issued by the Tribunal. This second category
of documents consisted of copies of documents, with some redactions, obtained from
the (Queensland) Department of Children, Youth Justice and Multicultural Affairs.24
[25] In addition, there were two videos from body cameras worn by members of the
Queensland Police Service.25 These videos were recordings made on the day of the
incident that gave rise to the unlawful stalking charge against the Applicant. That is,
the charge which was finalised without a hearing.
[26] An evaluation of the evidence before the Tribunal to determine if DMW’s case is
exceptional is most appropriately conducted by considering the mandatory matters
under s 226(2) and s 228(2) of the WWC Act together with a consideration of other
information about DMW that this Tribunal reasonably believes is relevant to a
consideration whether it would be in the best interests of children for her to be issued
with a working with children clearance. Such an evaluation needs to be undertaken
with the recognition that the principles for the administration of the WWC Act and
the relevant provisions of the HRA condition the evaluation of all the evidence before
the Tribunal.
Discussion
The s 226 and s 228 matters
[27] The WWC Act, in ss 226 and 228, mandates that the Tribunal, as the decision maker,
must consider certain matters in deciding whether or not there is an exceptional case.
[28] In summary, s 226 applies where, as here, DMW has been convicted of or charged
with an offence and s 228 applies where ‘other relevant information exists.’26
20 Director-General, Department of Justice and Attorney-General v CMH [2021] QCATA 6, [16].
21 Exhibit 6.
22 Exhibits 7-12.
23 Exhibit 1 being a document consisting of 56 pages.
24 This Notice to Produce material, exhibit 2, was not before the Decision Maker at the time of the
Negative Notice Decision.
25 Exhibits 4 and 5.
26 As to the version of the WWC Act that applies to this review, s 598 of the WWC Act provides that
this Tribunal must apply that Act as in force from the commencement of any relevant amendment in
relation to the subject matter of the review.
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[29] Turning first to the s 226 matters that are relevant to DMW’s application, there is no
dispute that DMW has a conviction for the offence of ‘contravene direction or
requirement’.27 Even though the Magistrate who heard the charge decided to order
that no conviction be recorded, Schedule 7 (the dictionary) to the WWC Act provides
that conviction means a finding of guilt by a court, or the acceptance of a plea of guilty
by a court, whether or not a conviction is recorded.
[30] The National Police Check Results Report also discloses a charge of ‘unlawful
stalking’. The resolution of this charge, as disclosed by that Report, was that a no true
bill was presented, and the proceedings were discontinued in February 2022.
[31] During the hearing of this application an issue arose as to how the unlawful stalking
charge should be treated. BCS, in both oral submissions and in post hearing written
submissions, addressed this issue. The BCS position is that this finalised charge for a
non-disqualifying offence is a ‘charge’ under the WWC Act and thus is a matter that
must be considered under s 226.
[32] However, in fulfillment of its obligation to assist the Tribunal,28 BCS referred to two
decisions of the Appeal Tribunal that relate to the interpretation of the word ‘charge’
under the WWC Act. Those decisions were Director-General, Department of Justice
and Attorney-General v CMH [2021] QCATA 6 (‘CMH’) and DVL v Director-
General, Department of Justice and Attorney-General [2023] QCATA 52 (‘DVL’).
[33] In CMH the Appeal Tribunal determined that ‘charge’ for the purposes of s
221(1)(b)(iii) referred to a charge that was extant.29 The implication of this for the
present application is that it could be asserted that, following CMH, a finalised charge
under s 226 cannot be an extant charge and thus the unlawful stalking charge would
not merit the mandatory consideration required by s 226(2).
[34] In DVL, after a detailed analysis of CMH, the decision was followed by a Judicial
Member sitting as the Appeal Tribunal.30 As a result of his analysis and considering
the application of s 226(2), the Judicial Member determined that ‘charge’ in s
226(2)(iii) means the basis of a criminal proceeding which has not concluded.
[35] However, as BCS submit, on 16 October 2023, DVL was set aside by the Court of
Appeal by an order dated 16 October 2023 and the matter was returned to the Tribunal
for reconsideration. The outcome of this reconsideration was not in evidence before
the Tribunal.
[36] With this as background, the relevant preliminary question for this Tribunal is – how
should this Tribunal treat DMW’s finalised charge for unlawful stalking? Should it,
along with the contravene direction or requirement conviction, be a matter that
mandatory regard be given under s 226(2)?
[37] CMH was decided on its facts and the relevant statutory regime in place at the time.
Therefore, it cannot be said that either as matter of comity or binding precedent it
should be followed unless the facts of this matter are essentially indistinguishable, and
the statutory regime under which it was decided remains materially unaltered.
27 Exhibit 1, at BCS 12 sets out a National Police Check Results Report where this offence is disclosed.
28 QCAT Act, s21.
29 CMH at [28].
30 DVL at [21]-[36].
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[38] BCS maintains the position that DMW’s finalised unlawful stalking charge, although
no longer extant, is a ‘charge’ for a non-disqualifying offence under the WWC Act.
This position is adopted on the basis that CMH is distinguishable on two main bases
and, further, that the comments of the Appeal Tribunal were obiter.31
[39] The bases that BCS submit support the contention that CMH can be distinguished are
summarised as follows:
(a) The strength of the evidence.32 Essentially, BCS submit that the behaviour that
gave rise to the unlawful stalking charge is revealed by the ‘strong evidence’ of
the police videos.33
(b) That the statutory framework under which CMH was decided has changed. That
is the WWC Act has been amended to make it clear that Parliament intended all
relevant information should be considered when assessing a person’s eligibility
to hold a blue card.34
[40] I accept the submission that amendments to the WWC Act subsequent to the decision
in CMH, being the amendments in the Child Protection Reform and Other Legislation
Amendment Act 2022 (Qld) and the Disability Services and Other Legislation (Worker
Screening) Amendment Act 2020 (Qld) make it clear that Parliament intended all
relevant information should be considered when assessing a person’s eligibility to
hold a blue card.
[41] However, in the absence of a definitive pronouncement of the Appeal Tribunal or the
Court of Appeal that charge under s 226 of the WWC Act (as it currently stands)
comprehends a finalised charge, then I am of the view that the finalised charge of
unlawful stalking is a not a matter that should be the subject of the mandatory
considerations set out in s 226.
[42] Nonetheless, I consider that the current wording of s 221(3)(f), s 228(1)(b)(iv) and s
228(2)(g) of the WWC Act allow me to consider the evidence relating to DMW’s
finalised charge, including the video evidence, as other information relevant to my
decision.
[43] In view of what is set out above, the only offence to which s 226 relates is the
contravention a direction or requirement conviction. This is neither a serious or
disqualifying offence and DMW was convicted of this offence in 2021. The penalty
was a fine of $100 and no conviction was recorded. This is a minor matter and, by
itself, does not, in my view, render DMW’s case exceptional.
[44] BCS in its submissions addresses what can be described as other information about
DMW that is said to be relevant to deciding whether it would be in the best interests
of children for her to be issued with a working with children clearance. BCS describe
these as matters of concern. Those matters provide a convenient framework for a
consideration of the evidence before the Tribunal.
[45] The first of these matters is the evidence regarding the events on 11 January 2020 that
gave rise to the finalised unlawful stalking charge. Although that charge was no longer
extant at the time of the hearing of this application, I consider that the evidence before
31 BCS’ post hearing submissions dated 3 November 2023 at paragraphs 32-41.
32 BCS’ post-hearing written submissions at paragraph 37.
33 Exhibits 3 and 4.
34 BCS’ post-hearing written submissions at paragraph 38.
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the Tribunal, in particular DMW’s oral evidence and the police body worn videos, is
‘other information’ about DMW that is relevant to deciding whether it would be in
the best interests of children for her to be issued with a working with children
clearance.
[46] It is not in dispute that members of the Queensland Police Service attended this
incident. The incident occurred when DMW accompanied one of her sons, who was
about 27 years old, to premises that had been occupied by that son and a young woman
of about 19 years old. The evidence of DMW is that this young woman had been
cohabiting with DMW’s son and was pregnant to him. DMW said in evidence that
she drove to the premises as her son wanted to retrieve some of his possessions
following a dispute with the young woman. This dispute between DMW’s son and the
young woman involved allegations of domestic violence. Further, DMW gave
evidence that both her son and the young woman were affected by the recent
consumption of alcohol.
[47] An issue that was the subject of significant evidence from DMW was her conduct
during this incident. In particular, whether DMW parked in the car of another person
effectively blocking the driveway and thus preventing the exit of the other car.
[48] I find that DMW’s version of events, in particular that she was not blocking the
driveway, was unconvincing in the light of the evidence of the videos from the police
worn cameras. I further consider that DMW has failed to appreciate why and how her
conduct was inappropriate. Specifically, when questioned about the incident by the
representative of BCS, DMW steadfastly refused to make reasonable or appropriate
concessions in relation to her conduct as recorded on the police body worn videos.
[49] It is DMW’s lack of insight and stubborn refusal to concede obvious matters that I
consider support a finding that her case is exceptional. Absent contrition and insight,
I consider that there is a significant risk that DMW has failed to appreciate that her
conduct was inappropriate. This casts doubt on her ability to judge appropriate
behaviour. An inability to exercise sound judgement is not consistent with the best
interest of any children that she may come into contact with.
[50] DMW’s steadfast refusal to make appropriate concessions was also apparent when
she was questioned about the decisions of Child Safety to remove five of her children
from her care. The contemporaneous notes in the Child Safety officers paint a picture
that DMW was aggressive, both physically and verbally toward Child Safety staff.35
The Notice to Produce material 36 suggests that Child Safety received 15 child
protection notifications regarding DMW’s children eight of which resulted in
substantiated outcomes.
[51] Although the ultimate removal of her children from her care was over 20 years ago
and it has been about 13 years since the last notification, it is not apparent to me, from
DMW’s evidence, that she has reflected on the circumstances that gave rise to the
significant step of removal. These circumstances included Child Safety coming to the
view that her children were at risk of physical harm or potential sexual exploitation
together with emotional and psychological harm as a result of the chronic state of
neglect in the family home.37
35 Exhibit 2, the NTP material at NTP-161.
36 Exhibit 2.
37 Exhibit 2 at NTP-135.
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[52] DMW’s evidence did not persuade me that she has appropriate insight into her
conduct that gave rise to the notifications to Child Safety and that the passage of time
has not altered this position.
[53] Given this and in the light of the paramount consideration of the best interests of the
children I have come to the view that DMW’s case is exceptional within the meaning
of s 221 of the WWC Act.
[54] As a result the formal order that I make is that the decision of the Director-General,
Department of Justice and Attorney-General that the Applicant’s case is ‘exceptional’
within the meaning of s 221 of the Working with Children (Risk Management and
Screening) Act 2000 (Qld) is confirmed.
[55] In coming to this decision, I have given consideration to the competing human rights
relevant to this decision. To the extent that my decision places limits on DMW’s
human rights I consider that the decision is justified by the factors set out in s 13 of
the HRA. Further, I considered the statements DMW submitted in support of her
application. These statements, although brief, highlighted what the authors considered
to be DMW’s positive attributes including her interaction with children. DMW’s oral
evidence revealed that the authors of these statements, with perhaps one exception,
had not seen the Reasons document. As a result, the makers of most of the statements
did not have sufficient context when preparing their statements. In the circumstances,
these statements were of limited assistance.
Non-publication order
[56] The Tribunal has the power to make an order prohibiting the publication of certain
information including information that may enable a person to be identified. A non-
publication order may be made if the Tribunal considers that such an order is
necessary in the interests of justice.38 Such an order was made by a direction of the
Tribunal on 12 June 2023. Neither party contended that this order required amendment
or modification. That order stands.
38 QCAT Act, s 66.
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Official source: https://www.sclqld.org.au/caselaw/QCAT/2024/238