Faranu Pty Ltd v Tropical Island Constructions Pty Ltd [2023] QDC 107
DISTRICT COURT OF QUEENSLAND
CITATION: Faranu Pty Ltd v Tropical Island Constructions Pty Ltd
[2023] QDC 107
PARTIES: FARANU PTY LTD ACN 002 573 391
(Plaintiff)
v
TROPICAL ISLAND CONSTRUCTIONS PTY LTD
ACN 645 336 634
(First Defendant) and
BELINDA MARGARET GOODHAND
(Second Defendant)
FILE NO: BD2577/2022
DIVISION: Civil applications
DELIVERED ON: 15 June 2023
DELIVERED AT: Brisbane
HEARING DATE: 15 June 2023 (ex parte on the papers)
JUDGE: Barlow KC, DCJ
ORDERS: 1. The application filed on 1 June 2023 be dismissed.
2. There be no order as to costs.
SOLICITORS: Results Legal for the Applicant
[1] The plaintiff applies, on the papers, for an order for substituted service on the second
defendant1 of the amended claim and statement of claim.
[2] The plaintiff’s evidence in support of the application comprises an affidavit of a
paralegal employed by the plaintiff’s solicitors, in which she deposes that:
(a) in the application for finance by the first defendant and the guarantee of that
application by the second defendant, the latter’s contact details were said to be
at a particular email address, at a physical address in Jubilee Pocket and at a
mobile telephone number;
(b) on 2 December 2022, a process server instructed by the plaintiff’s solicitors
unsuccessfully attempted to serve the second defendant at the first defendant’s
principal place of business stated in the result of a search of the company in the
records of the Australian Securities and Investments Commission (a copy of
which is exhibited to the affidavit);
1 The plaintiff obtained default judgment on the first defendant on 25 May 2023, after serving it with
the claim and statement of claim at its registered office.
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(c) on the same day, the process server also attempted to telephone the second
defendant on the number stated in the guarantee, but it “went to a loud beep after
three rings then hung up;”2
(d) the process serving company then undertook a “skip trace” on the defendant that
resulted in information indicating that the second defendant lived at the Jubilee
Pocket address;
(e) she purported to exhibit a copy of “the affidavit of attempted service report”
received from the service company, from which she quoted passages indicating
that “our agent” had attended at the Jubilee Pocket address on two occasions in
January and once in February 2023 but found nobody in attendance and, on the
latter occasion, the agent also tried telephoning the second defendant on the
number provided but it was disconnected;
(f) on 15 February 2023 the deponent sent an email to the address of the second
defendant stated in the guarantee and received a delivery report (which she
exhibited) “confirming that the address was still actively receiving emails;”
(g) the documents will “in all reasonable probability … come to the attention of the
defendant” if sent by post, with a copy of the court’s substituted service order,
to the Jubilee Pocket address and to the registered office of the first defendant
and by email to the second defendant’s email address.
[3] Contrary to the requirement in rule 490(1)(b), the application was not accompanied
by written submissions, although it was accompanied by a draft order. Also, contrary
to rule 435(1)(c), there is no index to the exhibits to the affidavit. Nevertheless, I have
reviewed the application, the evidence and the draft order.
[4] The evidence is inadequate and inadmissible in a number of respects. There is no
affidavit from the process server or other person engaged by the process serving
company to undertake enquiries into the second defendant’s whereabouts. The one
report that is exhibited to the affidavit (about the attempted service at the principal
place of business and the attempt to telephone the second defendant in December
2022) is simply an email that purports to describe what “our agent” did, without an
affidavit from the agent. A copy of an affidavit from a process server referring to
those attempts is exhibited to the deponent’s affidavit (although that affidavit is not
referred to in her affidavit), but the original affidavit has not been filed.
[5] The second report referred to (see [2](e) above) was not in fact exhibited to the
affidavit,3 but the deponent purported to quote from such a report in the body of her
affidavit. But again, the quoted passages refer to “our agent” and do not appear to be
a report from the agent concerned.
[6] The evidence of the “skip trace” efforts to locate the second defendant is also not in
the form of an affidavit by the person who made the enquiries, but is a letter written
by a person identified as “Manager/Locations and Investigations” of the process
serving company, in which the author refers to enquiries and searches that “we made”
without identifying who actually made them, nor attaching the results of the enquiries.
2 That is not what the report relied on for that evidence, nor the copy affidavit of the process server,
actually says: they say that “the call kept ringing and then beeped three times and then
disconnected.”
3 Instead, a copy of an affidavit of the attempted service on 2 December 2022 is exhibited at this part
of the exhibits to the affidavit.
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For example, it refers to having undertaken a search of Australian Electoral
Commission records that revealed that the second defendant is registered at the Jubilee
Pocket address and a “property search” that revealed that she is the owner of the
property at that address, but neither result is attached to the report or exhibited to the
affidavit.
[7] All of these matters make most of the deponent’s evidence at least hearsay on hearsay.
That in itself makes the evidence inadmissible. But further, there is no attempt to
comply with the requirements for hearsay evidence set out in rule 430(2) of the
Uniform Civil Procedure Rules 1999.
[8] Even if these evidentiary issues had not arisen, I am not satisfied that it is
impracticable, as at the date of the application, to serve the second defendant
personally. If the evidence were admissible, it appears that it would demonstrate that,
at least in February 2023, she lived at the Jubilee Park address. Although three
attempts have apparently been made to serve her there, I do not consider that number
of attempts to be sufficient to demonstrate that personal service is impracticable.
None of the attempts was made on the weekend. There is no evidence that the process
server left a card at the address and asked the second defendant to contact her or him.
The plaintiff’s solicitors have not written a letter to the second defendant at that
address asking her to contact them. Nobody has spoken to a neighbour to ascertain
whether the second defendant actually lives at the address. Finally, no attempt has
been made to serve her at that address (or anywhere else) since February 2023.
[9] Overall there is little to no attempt to comply with the rules of evidence or to
demonstrate the necessary criteria to justify a substituted service order.4
[10] In criticising the evidence in this matter, I mean no criticism of the deponent of the
affidavit. She is not admitted as a practitioner and clearly has not been given
appropriate training by her employer. Nor, it seems, has her work been properly
supervised by a practitioner. As I recorded in my article in Proctor and as I and other
judges have said in the past, it is a mistake for practitioners not to supervise their
junior and unqualified employees in the conduct of proceedings and interlocutory
applications. “Matters of admissibility and submission are the responsibility of
admitted practitioners. This Court has given several judgments explaining the
problems which bedevil substituted service applications.”5 It is about time that
solicitors practising in this State took responsibility for their employees’ conduct of
supposedly simple matters and ensured that the rules of court and the rules of evidence
are complied with.
[11] In the circumstances, I consider it appropriate to dismiss the application. If the
plaintiff wishes to try again, it might take account of the matters I have raised in these
reasons and in the paper to which I have referred. I shall make no order as to costs,
but I will indicate that, in the circumstances, I would expect the plaintiff’s solicitors
not to charge the plaintiff any fees or disbursements for making this application.
4 I have addressed those requirements, including the general uselessness of “skip trace” reports that are
not properly proved, in my recent paper, “Substituted service and similar applications: what is
admissible evidence?” published in Proctor on 11 May 2023:
https://www.qlsproctor.com.au/2023/05/substituted-service-and-similar-applications-what-is-
admissible-evidence/
5 National Australia Bank Ltd v Garner [2021] QDC 221, [21], per Judge Porter QC.
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Official source: https://www.sclqld.org.au/caselaw/QDC/2023/107