Bradbury v Queensland Building and Construction Commission [2023] QCAT 466
QUEENSLAND CIVIL AND
ADMINISTRATIVE TRIBUNAL
CITATION: Bradbury v Queensland Building and Construction
Commission [2023] QCAT 466
PARTIES: WAYNE NEVILLE BRADBURY
(applicant)
v
QUEENSLAND BUILDING AND CONSTRUCTION
COMMISSION
(respondent)
APPLICATION NO/S: GAR113-22
MATTER TYPE: General administrative review matters
HEARING DATE: 2 August 2023 and later written affidavit material and
submissions delivered by the parties.
DELIVERED ON: 5 December 2023
DECISION OF: Member Roney KC
ORDERS: 1. Pursuant to section 24(1)(a) of the Queensland
Civil and Administrative Tribunal Act (2009) the
decision of the Queensland Building and
Construction Commission made on 3 March
2022 to disallow a claim under the Queensland
Home Warranty Scheme is confirmed.
2. The Application for review of a decision is
dismissed.
CATCHWORDS: PROFESSIONS AND TRADES – BUILDERS –
STATUTORY INSURANCE SCHEME – where
applicant sought review of decision by Commission to
disallow claim under the Queensland Home Warranty
Insurance Scheme – where Commission’s expert found
structural defects resulting in damage to surrounding
building elements and causing loss a loss of amenity for
the property occupants – when the defect first became
evident to an owner or insured – whether defect first
became evident after 6 years and 6 months of both the date
of entering into the contract for the performance of the
work and the date the insurance premium was paid and –
whether on a the proper construction of the Policy
Conditions, the applicant was entitled to benefits under the
statutory insurance scheme where a defect was evident to
the former owner or occupier of the property, within 6
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years and 6 months of the date of payment of the insurance
premium, or the date of entering into the contract – where
the claimant under the policy did not have such knowledge
in time – whether Commission’s decision to refuse
indemnity ought be set aside
Queensland Building and Construction Commission Act
1991 (Qld), s 3, s 7, s 28
Queensland Civil and Administrative Tribunal Act 2009
(Qld), s 20, s 24
Fane v Queensland Building and Construction
Commission [2017] QCAT 59
Harley v. Department of Justice and Attorney-General
[2012] QCAT 620
Kehl v Board of Professional Engineers of Queensland
[2010] QCATA 58
Lange v Queensland Building Services Authority [2012] 2
Qd R 457
Reiterer v Queensland Building Services Authority
[2007] QCCTB 177
Van Kampen v Queensland Building And Construction
Commission [2017] QCAT 163
Ross Barry Winter & Debra Anne Winter v Queensland
Building and Construction Commission unreported 5
April 2022
Orlanski v Queensland Building Services Authority
[2011] QCAT 35
APPEARANCES &
REPRESENTATION:
Applicant: Self- represented
Respondent: Ms G Yates of Counsel instructed by the respondent
REASONS FOR DECISION
[1] The Applicant, who owns a home at Norfolk Drive, Hidden Valley, Queensland has
applied pursuant to sections 86(1)(h) and 87 of the Queensland Building and
Construction Commission Act 1991 (the QBCC Act) for review of the respondent
Commission’s decision made on 3 March 2022 to wholly decline Mr Bradbury’s claim
under the statutory insurance scheme in respect of defective waterproofing to an ensuite
shower at the home and associated damage caused by it. The Decision under review is
taken to be the same as the decision made by the Commissioner on 7 January 2022
following an application for internal review.
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The Tribunal’s powers and functions upon review
[2] On review of the Commission’s Decision, the Tribunal must hear and decide the matter
by way of a fresh hearing on the merits. The purpose of the review is to produce the
correct and preferable decision.1
[3] Section 24 of the QCAT Act provides that upon determining the correct and preferable
decision, the Tribunal may:2
(a) confirm or amend the Commission’s Decision; or
(b) set aside the Commission’s Decision and substitute its own decision; or
(c) set aside the Commission’s Decision and return the matter for reconsideration to
the Commission, with the directions the Tribunal considers appropriate.
[4] This means that the Applicant need not prove any error by the Commission in its original
decision – the original decision is not presumed correct.3
[5] In conducting the review, the Tribunal:4
(a) may inform itself in any way it considers appropriate, and must ensure as is
(b) practicable that all relevant material is disclosed to the Tribunal to enable it to
(c) decide the proceeding with all the relevant facts;
(d) is not bound by the rules of evidence, other than to extent the Tribunal adopts the
rules, practices or procedures of a court of record; and
(e) must observe the rules of natural justice.
The review and defective water proofing of an ensuite shower cubical
[6] It is common ground that the review concerns defective water proofing of an ensuite
shower cubical at the home, which was carried out in or about 2015, long before the
Applicant purchased the home, and which he did by contract of sale made on or about 1
April 2021. The 2021contract was preceded by a pre-contract Building report completed
2 weeks before the contract was entered into. It is common ground that the pre-contract
Building report did not identify of refer to these defects in the ensuite, and the Applicant
would not have learned of them from that report.
[7] It is also common ground that the defects are properly described as stage 1 structural
defects, resulting in damage to surrounding building elements and causing loss a loss of
amenity for the property occupants.
1 Queensland Civil and Administrative Tribunal Act 2009, s 20.
2 Queensland Civil and Administrative Tribunal Act 2009, s 24.
3 Harley v Department of Justice and Attorney-General [2012] QCAT 620 at [8], citing with approval
Kehl v Board of Professional Engineers of Queensland [2010] QCATA 58 at [9].
4 Queensland Civil and Administrative Tribunal Act 2009, s 28(3).
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[8] A QBCC inspector who eventually looked carefully at the ensuite in late 2021, concluded
that the original waterproofing of the shower cubicle in 2015 had not been achieved in
compliance with the Building Code for wet areas, resulting in water escaping the shower
cubicle, damaging surrounding building elements and causing a loss of amenity. The
Inspector concluded that the repairs, including painting by the previous owner or its
contractor had disguised the water damage in the ensuite and other areas associated with
the defect. It was also observed that the shower waste had not been fitted with a drainage
flange.
[9] All of this meant that the defect in question was present probably from the time the
original works were done and had been present at all times thereafter. Any manifestation
of what the consequences were of it did not occur until whenever it was that the previous
owner carried out the cosmetic repairs on a date unknown. And they remained present,
albeit concealed, as I explain later in these reasons, until the 22 June 2021. I shall refer
to these as the cosmetic repairs.
Submissions of the Owner
[10] The Applicant owner filed submissions and filed further written submissions in response
to the directions made after the hearing in relation to the questions of law and
construction, and submitted that the defect was one for which he was entitled to
indemnity under the policy. The Applicant does not address how it is that he comes within
the scope of the policy. He submits that this matter has caused his wife and himself
considerable distress. He says they have spent countless hours engaging in the process.
It is impacting their mental health and subsequently their ability to run their small
business. He asks for fairness in the matter. He asks that the structural defect be addressed
by the Commission on the basis that it says its purpose is to “provide peace of mind to
all people who use buildings in Queensland” by “providing Australian-leading
insurance that helps to safeguard building work”.
Initial Submissions of the QBCC
[11] The QBCC relied on written submissions of 18 April 2023 on those on the hearing on 2
August 2023.It also filed further submissions dated 22 August 2023 in response to
directions concerning a discrete question that arose for the Tribunal’s determination
regarding the proper construction of the Policy Conditions. That issue was whether the
applicant was entitled to any rights or benefits under the statutory insurance scheme, in
circumstances where there is evidence that the relevant defective ensuite waterproofing
was evident to the former owner or occupier of the Property, within 6 years and 6 months
of the date of payment of the insurance premium, or the date of entering into the contract
having regard to the fact that the cosmetic repairs had been carried out to conceal or
cosmetically repair them?
[12] The Commission submitted in this context, that put another way, the discrete question
for the Tribunal’s determination can be framed as being whether the Applicant can rely
upon the ostensible knowledge of the individual who carried out the painting recorded in
the QBCC inspector’s report referred to at paragraph 10 above, to enliven the
Commission’s liability under the Policy Conditions of the statutory insurance scheme? I
do not agree with that characterisation; it is not about ostensible knowledge; it is about
whether the defect became apparent withing the period during which the policy was in
existence within the meaning of the policy.
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[13] The Commission submitted that the answer to this question must be in the negative
because on the proper construction of the Policy Conditions:
(a) It is clear that the Policy Conditions are intended to apply to an “Insured” and
provide rights to an “Insured” to obtain payment for the costs of rectifying defective
works, within the particular circumstances prescribed by the terms of the Policy
Conditions.
(b) An “Insured” by definition under the Policy Conditions is the owner of property.
The interests of Mr Bradbury as the “Insured” can only arise from the date that Mr
Bradbury became the owner of the Property.
(c) The Policy Conditions treat the rights of subsequent property owners differently,
by limiting and/or excluding indemnity available to a subsequently “Insured”
property owner.
[14] The Commission submitted that the construction of the Policy Conditions it has
contended for by the Commission is supported by authority. In that respect it refers to the
matter of GAR274-20, Ross Barry Winter & Debra Anne Winter v Queensland Building
and Construction Commission, in a decision made on the papers by Member Lee on 5
April 2022 (which decision was not published, but reasons were provided to the parties),
Member Mr Ross Lee is said to have accepted this construction in analogous
circumstances. As I point out later in these reasons, the facts in that case were very
different to those here.
[15] The Commission submitted in the alternative, that there is insufficient evidence to
establish that the defective works in the ensuite bathroom were “evident” within the
period of cover provided under clause 4.4(a) of the Policy Conditions.
The Statutory Insurance Scheme Insurance Policy Conditions
[16] Residential construction contracts entered into between 1 July 2009 and 27 October 2016
were subject to the Statutory Insurance Scheme Insurance Policy Conditions, Edition 8.
The subject works to the relevant ensuite were carried out by a builder engaged by an
earlier owner of the. The date of the contract for the performance of the work was 28
October 2014 and the insurance premium in respect of the works so as to engage the
Statutory Insurance Scheme Insurance Policy was paid on 6 March 2015.
4.4 Expiry of Cover
(a) [T]he QBCC is only liable to pay for loss under this Part for a category 1
defect where the defect first become evident within 6 years and 6 months
after:
(i) the date of payment of the insurance premium, or the date of entering
into the contract (and where more than one date, whichever is the
earlier)
[17] Hence pursuant to clause 4.4(a) of the Policy Conditions, the Commission will be liable
to pay for loss in respect of a category 1 defect, if the defect first became evident within
6 years and 6 months of, relevantly: (a) the date of entering into the contract for the
performance of the work; or (b) the date the insurance premium was paid, whichever date
is earlier.
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[18] Hence although Clause 4.4 of the policy does not reference a particular insured, as its
heading denotes, it is identifying the “expiry of cover” and more particularly, the
circumstances in which an Applicant insured will be covered under the relevant policy.
Again, the construction of it is not assisted by the fact that the clause itself does not say
anything about when cover expires.
[19] In this case, applying that formula to the present facts, the 28th April 2021 was the date
6 years and 6 months from the date of the contract for the performance of the work. 6
September 2021 was the date 6 years and 6 months from the date the insurance premium
in respect of the works was paid.
[20] The critical issue for determination before me, for reasons I will explain shortly, is when
the defect first became evident to Mr Bradbury and whether it was, as the QBCC contends
after 6 years and 6 months of both the date of entering into the contract for the
performance of the work, and the date the insurance premium was paid and hence
whether the finding of the Commission that it is not liable to pay for loss in respect of
the defective works was correct.
[21] There is debate on the evidence about then it was that the defect first became evident to
the Applicant. The Applicant contends, and indeed I accept his evidence that it was on
22 June 2021 that he first had the defect brought to his attention. He notified the QBCC
on 23 September 2021 of the defect after he observed water gushing through the
bathroom wall however, prior to that time, on 22 June 2021 he did notice discolouration
on the wall under the towel rack. The Respondent invited the finding that it later, on 23
September 2021 when water was observed to be came to be coming through the wall. As
I have already said, in this case, applying that formula to the present facts, the 28th April
2021 was the date 6 years and 6 months from the date of the contract for the performance
of the work and the earlier of the 2 potential events, and therefore that it had already
passed when the defect first became evident to him on 22 June 2021.
[22] In a complaint made to the Commission on 1 October 2021, Mr Bradbury advised of the
defect and implied that he first became aware of the defect on 23 September 2021.
Subsequently, having been notified by the Commission on 2 November 2021, that the
building contractor who had done the work had been liquidated and a direction to rectify
the defect would therefore not be issued and on 7 January 2022, that the Commission
contended that it was not liable pursuant to the Policy Conditions to pay for loss in respect
of the defect On 31 January 2022 in his request for internal review, Mr Bradbury advised
that he had in fact became aware of the defect from the earlier date of 22 June 2021, when
he moved into the property.
[23] That means that focussing solely on when the defect became apparent to the Applicant,
in either case the date was outside either of the possible dates 6 years and 6 months after
the identified event even if one took the later of the 2 dates.
[24] In an initial inspection Report completed by the Commission following Mr Bradbury’s
complaint, dated 29 October 2021 the author says, and I accept it to be the case, that
“there is evidence of a previous repair and some repainting to damages areas near the
ensuite door and in the robe with paint residue on the carpet of the robe against the wall
and floor skirting. Some paint overpainting was also evidence on the bottom door hinge
of the ensuite door. This is evidence of a pre-existing condition that had been repair
painted prior to the current owner purchasing the property. The repair painting would
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have disguised the damage without the cause being repaired and the property purchaser
would not have been aware of the water leak until a period of time after occupation.”
[25] I am able to infer from that, that at some earlier time, before the purchase of this property
by the Applicant, and within the 6 year and 6-month limit, that the defect had become
apparent to someone, but not the Applicant. It was then concealed by inadequate repairs
[26] I accept that there is no discretion afforded to the Commission to extend the application
of the Statutory Insurance Scheme by the Policy Conditions. Clause 4.4 of the Policy
Conditions imposes strict time limits upon the period in which the Statutory Insurance
Scheme remains current and is available for making claims. In Reiterer v Queensland
Building Services Authority [2007] QCCTB 177, [19] to [22] it was held when
considering the equivalent clauses under the policy at that time and the equivalent section
of the Commercial and Consumer Tribunal Act 2003 (Qld), by the then Commercial and
Consumer Tribunal as follows:
[Clause 4.4] of the policy, as its heading denotes with “expiry of
cover” and more particularly, the circumstances in which the
Applicants remain under the relevant policy. It is to be noted that
[clause 4.4] is not expressed in terms of doing any act, or compliance
with a procedural requirement, as might attract the operation of
[section 61] … although the applicability of that section to the time
restraints in the statutory insurance policy must be doubted.
[Clause 4.5] on the other hand, deals with the time limited for the
making of claims. As will be noted, the time limited in clause [4.5]
can be extended (as allowed by the clause), whereas, in [clause 4.4],
there is no such allowance or qualification.
In such circumstances, [clause 4.4], in my view, imposes strict and
absolute time restraints (which are not adjustable), upon the period in
which any statutory policy of insurance remains current, and is
available for making claims.
[27] The policy is a statutory instrument, and the interpretation of the Policy Conditions which
will best achieve the purpose of the QBCC Act ought to be preferred to any other
interpretation. Lange v Queensland Building Services Authority [2012] 2 Qd R 457, [26]
per Wilson AJA.
[28] The objectives of the QBCC Act are contained in section 3. They are: (a) to regulate the
building industry to ensure the maintenance of proper standards in the industry and to
achieve a reasonable balance between the interests of building contractors and
consumers;(b) to provide remedies for defective building work; and (c) to provide
support, education and advice for those who undertake building work and consumers.
Hence consumer protection is undoubtedly a primary purpose of the QBCC Act.
[29] As I mentioned earlier, the Applicant does not address how it is that he nevertheless
comes within the scope of the policy. He submits that this matter has caused his wife and
himself considerable distress. He says they have spent countless hours engaging in the
process. It is impacting their mental health and subsequently their ability to run their
small business. He asks for fairness in the matter. He asks that the structural defect be
addressed by the Commission on the basis that it says its purpose is to “provide peace of
mind to all people who use buildings in Queensland” by “providing Australian-leading
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insurance that helps to safeguard building work”. In this case, he says they have not been
supported nor have they had any “peace of mind” since they took the big step of
purchasing our home.
[30] Unfortunately, I have had nothing in the way of submissions from a contractor, and none
from the Applicant in relation to any of the issues of law or policy or contractual
construction that have been advanced on the submissions on behalf of the commission.
[31] On the first issue as to when the defect became apparent to the Applicant, in either case
the date was outside either of the possible dates 6 years and 6 months after the identified
event even if one took the later of the 2 dates and unless he succeeds on the second issue,
the policy did not apply to provide cover when he discovered the defect. A similar
outcome has been reached on a similar point in this Tribunal before.5 The language used
is proscriptive and mandatory. No provision is made to extend time or exercise a
discretion. Under clause 4.4(a) of the Policy Conditions, the Commission will be liable
to pay for loss in respect of a category 1 defect, if the defect first became evident within
defines the limits of cover in the times mentioned earlier. This is a substantive rather than
procedural provision and means that the Tribunal cannot extend time under section 61 of
the Queensland Civil and Administrative Tribunal Act 2009 (Qld) either.6
[32] The applicant, though well motivated as he is, was unable to grasp the issues which were
actually required to be determined on the application and has not directed his submissions
to those matters either before or since the hearing when further submissions were invited
on what I call the second discrete question in the balance of these reasons.
[33] Sadly, there is no statutory or contractual duty on the Commission to provide indemnity
to home owners in respect of defects which might at a given time been caught by a policy
but which are not in fact caught by the policy when a claim is made under it.
[34] A second discrete question that arose for the Tribunal’s determination was whether on a
the proper construction of the Policy Conditions, the applicant was entitled to any rights
or benefits under the statutory insurance scheme, in circumstances where there is
evidence that the relevant defective ensuite waterproofing was evident to the former
owner or occupier of the Property, within 6 years and 6 months of the date of payment
of the insurance premium, or the date of entering into the contract
[35] The Commission submitted that “in this context”, Member Hughes in Fane v Queensland
Building and Construction Commission [2017] QCAT 59 highlighted the importance of
ensuring adherence to the time limitations imposed by the statutory insurance policy.
Reference was also made to paragraphs 40 to 41, of those reasons, where Member
Hughes went on the say that explained: “This is because the burden of insuring against
and responding to ongoing and indefinite complaints is inevitably passed on to other
builders and home owners through higher insurance premiums and increased building
costs. The Commission has statutory responsibilities to ensure proper industry standards
and achieve a reasonable balance between the interests of builders and consumers. The
purpose of the time limit is to ensure that the Commission is given notice of the facts and
circumstances giving rise to the claim to enable it to take action, to protect the home
owner and the insurance fund.”
5 Fane v Queensland Building and Construction Commission [2017] QCAT 59 at [22].
6 Ibid, at [24].
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[36] The time limit he was referring to was not the time limit under the policy in respect of
which cover existed, but was in fact a reference to make a claim to the Commission
within three months from when the defect became evident to the person covered and to
whether to allow an extension of that time, which was possible. That statement was
therefore not made “in this context”. Moreover, the extracted passage from that
judgement relied on in the respondent’s written submissions left out the critical first
sentence to it, which was “[40] The time limit within which to claim is not arbitrary and
should not be extended without a reasonable explanation.”
Are the Policy Conditions intended to apply to an insured who is a property owner
and is only the particular insured’s knowledge of a defect relevant in construing
clause 4.4?
[37] On the second discrete question the Commission submitted by reference to the language
of Clause 4.4(a)(i) of the Policy Conditions which I have set out earlier, that the Policy
Conditions are intended to apply to an “Insured” and an “Insured” is a property Owner.
[38] While the Commission conceded that clause 4.4 does not specifically refer to an
“Insured”, it submits that:
“the clause is plainly intended to apply to the rights of an “Insured” under Part 4.
Notably, clause 4.4: (a) refers to the Commission’s liability “under this Part”; (b)
follows clause 4.3, imposing limitations upon the Commission’s liability to pay
under Part 4, including at clause 4.3(a) (extracted at paragraph 23(a) above) in
circumstances where “in the opinion of the QBCC, the Insured unreasonably
refuses access to the contractor or his/her agent to undertake rectification”; and (c)
is followed by clause 4.5 imposing the time limitations within in an “Insured” must
make a claim for loss “under this Part”.
[39] The Commission submits that the Tribunal can be satisfied from the context in which
clause 4.4 appears within the Policy Conditions that the clause, plainly and logically, is
intended to capture circumstances in which a defect first becomes evident to an
“Insured”. It follows that the proper construction of the Policy Conditions requires that
the interests of Mr Bradbury as the “Insured” can only arise from the date that Mr
Bradbury became the owner of the Property, and clause 4.4 is not intended to extend to
a previous owner’s (or occupier’s) knowledge of defective works.
[40] In support of that contention the Commission submitted in this context that “on the
logical construction of the Policy Conditions, the interests of Mr Bradbury as the
“Insured” can only arise from the date that Mr Bradbury became the owner of the
Property. It is at the point in time that Mr Bradbury became the owner of the Property
that he assumed the right to claim indemnification from the Commission under the Policy
Conditions, subject to its terms and conditions.
[41] There can be no doubt that this is so, however it is not the case that under the policy only
the original owner, or insured is protected. An “Insured”, relevantly, is defined by the
Policy Conditions to mean the owner of property in Queensland. The definitions of
“Insured”, “land” and “owner” within the Policy Conditions make this clear. The Policy
Conditions provide: ““insured” means: (a) the owner of the land; or (b) a consumer who
has entered into a contract with the contractor to have residential construction work
carried out in Queensland”. The owner does not mean the one who has entered into a
contract with the contractor to have residential construction work carried, but could
include one who is a later owner.
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[42] The Commission submitted that Part 4 gives rights to an “Insured” to obtain payment for
the costs of rectifying defective works, subject to, and within, the particular terms and
conditions prescribed by the Policy Conditions. The terms and conditions imposed by the
Policy Conditions include Limitations upon the Commission’s liability under Part 4,
dependent upon the conduct of the “Insured” as provided for under clause 4.3(a) of the Policy
Conditions. It refers to clause 4.3:
4.3 Limits upon Right to Payment
The QBCC’s liability to pay under this Part will not arise: (a) where, in the opinion
of the QBCC, the Insured unreasonably refuses access to the contractor or his/her
agent to undertake rectification.
[43] In my view, this is a disqualifier where an Insured unreasonably refuses access. A person
who is not an insured is not disqualified in this context.
[44] The Commission also submitted in this context that the policy also refers to the time
limitation imposed upon an “Insured” under clause 4.5(a) of the Policy Conditions, in
which an “Insured” must make a claim under the policy. Clause 4.5(a) reads, relevantly:
4.5 Time Limit for Making a Claim
The Insured is NOT ENTITLED to payment for loss under the Part unless:
(a) in the case of category 1 defect, the claim is made within 3 months of that
defect first becoming evident (in the opinion of the QBCC); or
…or within such further time as the QBCC may allow.”
[45] In my view this is a disqualifier where an Insured does not give notice the claim is made
within 3 months of that defect first becoming evident. Again, it presumes the claimant to
whom the defect has become evident is an insured person. It does not limit insurance
cover to persons who are the original proprietor who had the work done. It does not
concern itself with when or to whom a defect has become evidence so as to limit when
other conduct must occur, is therefore neutral on the question at issue here.
[46] The Commission also submitted in this context that the Limitations of the Commission’s
liability is to pay an “Insured” under Part 6 of the Policy. Clause 6.1 of the Policy reads:
6.1 Limits of Liability
In no case will the QBCC be liable to an Insured for an amount in excess of the
maximum of payment for loss calculated in accordance with this policy.
[47] In my view this is merely a limit on the amount of cover, is therefore neutral on the
question at issue here.
[48] The Commission also submitted in this context that one can refer to the Limitations of
the Commission’s liability to pay a subsequent purchaser of property under Clause 7.2
of the Policy. Clause 7.2 provides
7.2 Subsequent Purchasers
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Where the Insured purchased the land on which residential construction work has
been performed, the Insured is NOT ENTITLED to payment for loss under Parts
2, 3, 4 or 5 of this policy where the damage, destruction, defect, subsidence or
settlement was, in the opinion of the QBCC, evident prior to completing the
contract to purchase the land.
[49] The Commission also referred to the procedure for claims to be followed by an “Insured”
as set out under clause 8.1 of the Policy that subject to insolvency etc, prior to making a
claim under this policy, for defective construction or subsidence or settlement, the Insured
will (except in the case of insolvency or death of the contractor) give it notice. Apart from
its focus on what an Insured must do, it is neutral on the present issue.
[50] The Commission also submitted in this context that, on the proper construction of the Policy
Conditions, it is evident that its terms treat subsequent owners differently by limiting and
excluding indemnity to a subsequent “Insured”.
[51] The Commission refers to Clauses 7.2 and 4.5(a), of the Policy Conditions and 23(d)) in
particular to submit that they demonstrate the intention of the Policy Conditions, and the
statutory insurance scheme, to treat a subsequent owner, and subsequent “Insured”,
differently.
[52] The Commission submits that:
pursuant to clause 4.5(a), an “Insured” must make a claim within 3 months of a
defect becoming evident to the “Insured” within the opinion of the Commission
and pursuant to clause 7.2, a subsequently “Insured” owner is treated in a manner
broadly consistent with the maxim caveat emptor (“let the buyer beware”).It
submits that should the Tribunal accept that the defective works in the ensuite of
the Property were evident to the owner, or occupier, of the Property who repair
painted the damage prior to Mr Bradbury purchasing the Property, accepting the
terms of both clause 4.5(a) and clause 7.2, Mr Bradbury is not entitled to cover
under the Policy.
[53] In my view that is clearly not the effect of those clauses. Even if the defective works in the
ensuite of the Property were evident to the owner, or occupier, of the Property who repair
painted the damage prior to Mr Bradbury purchasing the Property, Mr Bradbury is not
disentitled to cover under the Policy, as long as he was an owner before the 6 years 6 months
expired .
[54] The present case is not one where in the opinion of the QBCC as to whether the particular
defect was evident prior to completing the contract to purchase the land. Its focus is on the
purchase of land and the condition that land was in when purchased. That is not this case.
That clause is therefore neutral on the question at issue here.
[55] At paragraphs 33 and 34 of the submissions of Counsel for the Respondent, part of which is
extracted above at [52], it submitted that clause 7.2 has some implicit notion that the maxim
caveat emptor applies in construing the policy, and creates different treatments of individuals
who might be insured depending upon whether they are an original owner who had the work
performed or took out the policy and a later owner.
[56] In my view, nothing in the language of either clauses 4.3 or 7.2 creates differently entitled
classes of insured depending upon whether the claimant is an original owner or a subsequent
owner or purchaser. Clause 7.2, which I have dealt with above, means that the statutory
scheme operates such that if a subsequent purchaser gets a report showing a class 1 defect
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that would enable the seller to make a claim under the policy, or make the purchaser seek its
remedy in contract or otherwise in respect of that defect, for example to terminate on the
basis of a contract conditioned on a building inspection, or to make claim for damages based
on any precontractual representations or contractual warranties. In other words, all that clause
7.2 does is exclude a purchaser who discovers the defect prior to completing the contract,
because in those circumstances it seeks to pass the risk to the purchaser to use all remedies
as against the from the seller rather than under the insurance policy. It says nothing about the
situation that applies where a purchaser, as here, does not become aware of the defect, or it
is not evident to that person prior to completing the contract, such as occurred in this case.
[57] Notwithstanding arguments about whether it is a buyer beware policy and where the risk falls
as between a seller and a purchaser of property which has defective workmanship, it clearly
presents a conundrum and a commercial anomaly in that in this case, had the property owner
who had the work inadequately repaired made a claim, the works probably would have been
caught by the policy and would have been completed either by the builder or indemnity
existed under the policy. The concealment of the defective work was such that it deprived
this potential insured of an opportunity to have had the defects brought to his attention and
make a timely claim in respect of it. Had the pre contract inspection report disclosed it, and
subject to arguments about notice not being given by that seller within 3 months of discovery
of the defect, indemnity may have been enlivened in favour of the seller.
[58] In my view, the evident purpose of the statutory policy is to provide cover in respect of
defective works for which the statutory policy operates and subject to relevant notice being
given to the Commission upon the defect becoming evident, it matters not whether the
discoverer of the defect whilst an insured, is an original or a later purchaser.
[59] The Commission also submitted in this context that to otherwise find “that rights of an
“Insured”, current property owner, extend to a previous owner’s knowledge of defective
works, would not only be contrary to the logical construction of Part 4, but would also
impose a burden upon the Commission to insure against and respond to ongoing and
indefinite complaints – a burden inevitably passed on to other builders and home owners
through the cost of higher insurance premiums and increased building costs”.
[60] In construing the relevant policy, it is not my task to decide whether there are financial
or political or social policy considerations which a legislator might think were relevant.
The notion that in a case such as this, where the defect which was always there, became
evident to the Insured a matter of weeks outside the 6 year six month limit, and could if
the latent defect had led to the inevitable failure in the ensuite a month earlier, would is
impose a burden upon the Commission to insure against and respond to ongoing and
indefinite complaints and that this burden would be inevitably passed on to other builders
and home owners through the cost of higher insurance premiums and increased building
costs is hyperbolic. It is only by an accident of fate that the water damage of 23 September
2021 did not occur between 1 April and 28 April 2021, and if it had, it would have
become demonstrably evident within the relevant 6-year 6-month time frame, and while
the Applicant was an insured.
The “expiry of policy” argument from Clause 4.4, and other decisions
[61] As I have said, Clause 4.4, makes reference to the expiry of cover and timing from when the
defect became evident., Hence although Clause 4.4 of the policy does not reference a
particular insured, or reference an insured at all, in the context of that event of disclosure. If
as its heading suggests, it is identifying the “expiry of cover” and more particularly, the
circumstances in which an Applicant insured will be covered under the relevant policy, it
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cannot have that effect if an earlier disclosure of the defect to someone else than this insured,
can satisfy the requirement for it to have become evident. Again, the construction of it is not
assisted by the fact that the clause itself does not say anything about when cover expires.
[62] Earlier decisions of this Tribunal have treated equivalent clauses as providing a time limit
under the policy of 6 years and 6 months. In Orlanski v Queensland Building Services
Authority [2011] QCAT 35 Member Howard said, in dealing with a similar earlier
version of the clause 4.4 provision (my emphasis)
58. Clause 2.4 of the Policy provides that QBSA is only liable to pay for loss for
a category 1 defect where the defect ‘first became evident’ within 6 years
and 6 months. I accept the respondent’s argument that it is not possible to
extend the period of the insurance cover. It is a strict time frame which can
not be extended. QBSA is only liable to pay for losses for defects which first
become evident within the stated period.
59. The Policy does not define the phrase ‘first became evident’ or the word
‘evident’. In my view, the words therefore have meaning according to their
common usage.
60. Under clause 2.5, an insured is not entitled to a payment for loss in the case
of a category 1 defect, unless a claim is made within 3 months of that defect
first becoming evident in the opinion of the QBSA or such further time as
the QBSA may allow. This clause provides for time frames for making
claims, and for the QBSA to extend the time frame provided. It does not
provide for extension of the period of insurance cover.
61. In the ordinary course, accepting that liability may exist for defects first
becoming evident up until the last day of the six years and six months
insurance cover period, claims might be made at latest 3 months after the
expiry of the insurance cover. That is, unless the QBSA allows additional
time for the making of the claim. The Policy does not indicate factors to be
taken into account in considering whether to exercise the discretion to extend
time. It is appears to be a broad discretion which may be exercised in
appropriate circumstances.
62. The respondent argues that clause 2.5 only applies regarding the giving of
an extension of time to circumstances when the Policy cover remains current
under clause 2.4. Reading the Policy as a whole and clauses in Part 2 together
does not lead me to conclude that an extension of time to lodge a claim
cannot be granted in appropriate circumstances when it is apparent that a
defect did become evident during the period of insurance, although the
period has concluded. The Policy specifically contemplates that claims may
be made after the insurance period has concluded, provided the claim is made
within the prescribed period. It also specifically allows for time to be
extended for the making of a claim.
[63] It should be noted that the strict and very limited limitation time for complaint of three
months from becoming aware of the defect was introduced by the 2016 amendments to
the policy.
[64] In Van Kampen v Queensland Building and Construction Commission [2017] QCAT 163 the
member held as follows; (again my emphasis)
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Upon this Application for Review Ms Van Kampen agrees that the central issue is
clause 2.4 in the insurance policy and the wording therein where it says that the
BSA is only liable to pay for a loss where the defect within six years and six months
after the defect “becoming evident”. Yet, Ms Van Kampen submits that the defect
became “evident” on the day of construction, by reason that a defective building
technique undertaken at that stage caused the creation of a latent problem and that
the defect was not then “visible” until much later when engineering experts hired
by the Van Kampen’s revealed the true nature of the problem for them. I do not
accept this construction. It is not sufficient for the defect to exist as a latent defect
within six years and six months and for awareness of it to occur much later. Rather,
the defect must have become apparent (or “evident”) to the homeowner within the
period of six years and six months from the date of commencement of the policy
of insurance.
As identified in Orlanski v Queensland Building Services Authority the statutory
policy of insurance is a limited policy of insurance, with strict time frames, that
cannot be extended. Expressed another way, the claimant homeowner must know
about the problem within six years and six months if they are to have any redress
under the time limited
To adopt the Applicant’s interpretation of when a defect becomes evident would
be to create a policy of insurance with unlimited cover. If that interpretation were
to prevail, then a problem arising even 100 years after construction (if per chance
traceable to some defective building technique during construction) would still be
covered by the Home Warranty Scheme.
This cannot be the intention of the policy.
[65] Those cases did not involve a previous insured who had identified the defect and concealed
it, but for present purposes, it seems to me that the focus must be upon the state of knowledge
of the current home owner is correct and it is not enough to focus upon whether the defect
had become evident to anyone else, or for that matter, a previous insured or the previous
owners, advisers or experts or indeed anyone at all such as another trades person carrying
out work.
[66] Reference has also been made to the decision in Ross Barry Winter & Debra Anne Winter
v Queensland Building and Construction Commission, an unreported decision of this
Tribunal. The decision was by Member Lee on 5 April 2022. The decision was not
published, but reasons were provided to the parties and the Registry was able to provide
me with a copy. The reasons are short, some 4 and a half pages. It should also be noted
that that decision was made on the papers and it is not apparent that they were comprehensive
submissions provided, which went to the alternative arguments around this issue.
[67] The member said that essentially, the substantive claim entails a complaint about what is
said to be defective work which was performed in the construction of a new residential
dwelling for Michael Pratt (former owner) in 2005 and the proceedings related to a
subsequent owner who sought to rely on a policy of insurance given to the previous
owner under the scheme to rectify the work.
[68] The member said the issue was “Are the applicants in this proceeding entitled to any
rights or benefits arising out of the claim made by the former owners of 23 Pendoma
Drive, Hodgson Vale, Queensland under the Statutory Queensland Home Warranty
Scheme.”
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[69] That case was factually different to the present and the analysis being conducted seems to
have accepted and adopted the submissions for the Authority. Critically that was not a case
such as that here, where the relevant owner, the subsequent purchaser was even an insured,
because the 6 years and 6 months had expired before that owner purchased.
[70] The Member found;
[12] In this case, I am persuaded by and accept the force of respondent’s submissions over
submissions of the applicant, as follows:
(a) that the conditions of the subject policy do not grant former claim entitlements to
subsequent insureds, on the following basis;
(i) ‘insured’ is plainly defined as meaning the owner of the land;
(ii) ‘owner’ of land is plainly defined as including a registered owner of freehold
land; 8 and
(iii) the interests of the subsequent insured in a policy of the scheme can only arise
from the date the subsequent insured purchases the property (in this case 30
June 2014), at which time he becomes an ‘insured’ under applicable
conditions. This does not equate to an accrual of the benefit of former claim
entitlements, simply that a subsequent insured is able to make a claim which
is then assessed in the ordinary way by the QBCC.
(b) that the relevant conditions treat subsequent owners differently by limiting and
excluding indemnity to subsequent insureds, including;
(i) limitations on time:
The insured is NOT ENTITLED to payment for loss under this part unless
the claim is made within three months of the subsidence or settlement first
becoming evident (in the opinion of BSA), or within such further time as
BSA may allow.
(ii) buyer beware
Where the Insured purchased the land on which residential construction work has
been performed, the insured is NOT ENTITLED to payment for loss under Parts
2 or 3 of this policy where such defect or subsidence or settlement was, in the
opinion of BSA, evident prior to completing the contract to purchase the land.
(c) the commencement of insurance cover and claims is specifically provided for in
sections 69 and 70 of the QBSA Act; the latter of which enables a person claiming
to be entitled to indemnity under the scheme, to give notice of the claim to the
authority and, if dissatisfied by the decision, the claimant may apply to the tribunal
for a review of the decision following which the tribunal may confirm, vary or
reverse the decision and give orders and directions. These provisions support the
matters set out in (a) and (b) above.
(d) That the original policy had expired before the applicant became an owner and made
a claim. Cover under the original policy expired either on 30 November2011 or on
13 August 2012, that is about 2.5 or 1.9 years respectively before the applicant
became an owner on 30 June 2014. The applicant did not become a subsequent
insured under the original policy prior to its expiry.
[13] Consequently, 1 accept and find that the applicant has no entitlement to ‘piggyback’ on a
claim made by a former owner under an expired policy of the scheme, to take advantage
of any former claim entitlements arising under an earlier claim”.
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[71] I accept the member’s analysis to that extent that it can have any application by analogous
reasoning to the present case, although it is of limited assistance.
[72] In my view the reference to that person to whom it has become evident must be the insured
claimant, not an earlier insured, whether a claimant or not, because the clause concerns itself
with the rights and interests to be protected of an insured under Part 4 of the policy .Sadly
the matter is not free from doubt because clause 4.4 doesn’t say it creates an “ insurance
period” as member Howard called it in Orlanski and would have been a simple and easy
thing to have done to have worded the relevant clause in a way that says that it has that effect.
The way in which they insurance scheme operates in relation to sequential ownership
of property
[73] I have not been referred to any decision in which there has been a comprehensive analysis
of the way in which they insurance scheme operates in relation to sequential ownership
of property and how in those circumstances the requirement that a category one defect
must become evident and to whom.
[74] It seems to me that for the requirements that and insured notify the Commission within a
relevant time of the defect becoming evident to be effective, it must refer to the defect
having become evident to the particular insured or home owner who is claiming to be
insured.
[75] The focus then is not upon the objective nature of whether something is evident, for
example, whether it might have been evident to an expert engineer or plumber, but
whether the defect became evident to the claimant insured.
[76] For the defect to become evident, it may not be necessary to actually understand what
the defect is, and it may be enough for there to be a manifestation of the defect, which
indicates the existence of a problem which in turn might be category 1 without disclosing
the precise character of the defect.
[77] There can be no doubt that the statutory scheme protects those who have the works done
when the insurance is taken out and who pay for those works under the original
construction contract but also subsequent owners. Whether subsequent owners are
entitled to make claims and be identified depends, it seems to me, on when it was that
that owner became aware of the defect, or to use the precise language of the policy” when
the defect became evident”.
[78] For example, in the present case, had a post contractual settlement inspection been carried
out for the present applicant actually identified some element of the defect or identified
the characteristics of damage to the bathroom, which in turn made the defect evident,
then, assuming appropriate notice was given to the Commission, the applicant would
have been insured under the policy and entitled to be identified.
[79] How it is that the building inspector who conducted that work pre-contractually did not
identify that there was any defect in the ensuite bathroom remains unexplained and there
is no evidence from that author or inspector to explain it?
[80] It seems to be a commercial anomaly that had the applicant been properly advised by his
inspector, the defect would have been evident to him once his inspector informed him of
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it. And he would have been in a position to notify the Commission well within the time
required.
[81] The inspection for the report was carried out in March 2021, so probably some 6 weeks
before the 6-year 6 months expiry date. The Applicant took possession of the property
some 4 weeks before the 6-year 6-month expiry date end. He could have noted the very
things that he did in fact note on the twenty second of June about two months later. But
he did not.
[82] In terms of the statutory scheme and the purpose which it exists, the expiry of cover 4
weeks after the applicant bought his home, and the loss of an opportunity for him to be
indemnified seems an arbitrary and unsatisfactory result from the point of view of
consumer protection.
[83] There can be no doubt whatsoever that the defect was present because as I have already
mentioned, the QBCC inspector who eventually looked carefully at the ensuite in late
2021, concluded that the waterproofing of the shower cubicle had not been achieved in
compliance with the Building Code for wet areas, resulting in water, escaping the shower
cubicle, damaging surrounding building elements and causing a loss of amenity. The
Inspector concluded that the repairs, including painting by the previous owner or its
contractor had disguised the water damage in the ensuite and other areas associated with
it. It was also observed that the shower waste had not been fitted with a drainage flange.
All of this meant that the defect in question was present probably from the time the
original works were done and had been present at all times thereafter. Any manifestation
of what the consequences were of it did not occur until whenever it was that the previous
owner carried out the cosmetic repairs. And they remained present albeit concealed, until
the 22 June 2021.
[84] In a case such as this, which was a concealed defect, in the sense that the absence of
adequate waterproofing would not have been visible unless one partially demolished the
shower cubicle, and also in the sense that it was concealed by cosmetic repair, it could
have been conceptually possible for the applicant to make a claim under the policy and
be indemnified even if he discovered it ten years after he bought the property as long as
he gave notice of his discovery within the requisite three months. That does not seem to
me to present a reasonable interpretation of the way in which the statutory policy is
intended to operate.
[85] The decisions which have dealt with the subject matter of these policies make clear that
they are not designed to provide indefinite cover. There are time limitations around the
cover which they provide. The policy had in effect expired at the time the defect became
evident to the previously insured Applicant. He was not therefore entitled to indemnity
un the policy when it did become evident to him.
[86] Were the position to be accepted that a defect could become evident to a person, not the
insured who was making the claim, within the 6 year, 6 months, leaving it possible for it
only to become later evident to a later purchaser who could then make a claim under the
policy, it could potentially mean that cover could be extended almost indefinitely.
[87] It follows that I decline to set aside the commission's decision. Pursuant to section
24(1)(a) of the QCAT Act I confirm the decision under review. The Application for
Review of a decision is dismissed.
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Official source: https://www.sclqld.org.au/caselaw/QCAT/2023/466