Day v Woolworths Ltd [2016] QCA 337
SUPREME COURT OF QUEENSLAND
CITATION: Day v Woolworths Ltd & Ors [2016] QCA 337
PARTIES: OLGA DAY
(applicant)
v
WOOLWORTHS LIMITED
ACN 000 014 675
(first respondent)
CPM AUSTRALIA PTY LTD
ACN 063 244 824
(second respondent)
RETAIL ACTIVATION PTY LTD
ACN 111 852 129
(third respondent)
FILE NOS: Appeal No 3950 of 2016
DC No 224 of 2016
DIVISION: Court of Appeal
PROCEEDING: Application for Leave s 118 DCA (Civil)
ORIGINATING
COURT: District Court at Brisbane – [2016] QDC 81
DELIVERED ON: 14 December 2016
DELIVERED AT: Brisbane
HEARING DATE: 11 October 2016
JUDGES: Margaret McMurdo P and Philippides JA and Jackson J
Separate reasons for judgment of each member of the Court,
each concurring as to the orders made
ORDERS: 1. Leave to appeal is granted on the question whether the
applicant’s undertaking not to communicate with the
directors or employees of the first respondent should be
released.
2. The appeal is allowed.
3. The applicant is released from the undertaking.
4. Otherwise leave to appeal is refused.
5. No order as to costs.
CATCHWORDS: PROCEDURE – MISCELLANEOUS PROCEDURAL
MATTERS – PERSONAL INJURY OR FATAL ACCIDENTS
PROCEEDINGS – OTHER MATTERS – where the first
respondent applied to the District Court to have the date of the
compulsory conference set and for an order that the applicant
limit her communications with the first respondent to its
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solicitors – where the applicant applied to the District Court
for a range of procedural orders, including as to inspection of
the premises and seeking responses to requests for information
made under s 27 of Personal Injuries Proceedings Act 2002
(Qld) (“PIPA”) – where the District Court set a date for the
compulsory conference, ordered that the first respondent provide
particular information requested and otherwise dismissed the
applications – where the applicant applied to set aside the
orders and to obtain the orders sought by her application to the
District Court – where the pre-court procedures under PIPA
were concluded at the time of the appeal – whether s 27 of
PIPA created a continuing right to ask for information after
a court proceeding was started – whether the District Court had
power to order an inspection of property before a court proceeding
claiming damages was commenced, either under the Uniform
Civil Procedure Rules 1999 (Qld) or PIPA – whether leave to
appeal should be granted
PROCEDURE – MISCELLANEOUS PROCEDURAL
MATTERS – UNDERTAKING IN COURSE OF LEGAL
PROCEEDING – where the applicant gave an undertaking to
the District Court not to communicate with the parties except
through their solicitors – whether the undertaking should be
released now that the PIPA pre-court processes were concluded
and the applicant had started a court proceeding
Corporations Act 2001 (Cth), s 180, s 181, s 1317H, s 1317J
Personal Injuries Proceedings Act 2002 (Qld), s 14, s 27, s 35,
s 36
Uniform Civil Procedure Rules 1999 (Qld), r 3, r 8, r 250
Work Health and Safety Act 2011 (Qld), s 5, s 19, s 27, s 267
Adam P Brown Male Fashions Pty Ltd v Philip Morris Inc
(1981) 148 CLR 170; [1981] HCA 39, cited
Angus v Conelius [2008] 1 Qd R 101; [2007] QCA 190,
considered
Batistatos v Roads and Traffic Authority (NSW) (2006)
226 CLR 256; [2006] HCA 27, cited
Berger v Willowdale AMC (1983) 145 DLR (3d) 247; [1983]
CanLII 1820, cited
Cleary v Rinaudo (2013) 8 ACTLR 71; (2013) 278 FLR 231;
[2013] ACTCA 32, considered
Coles Group Limited v Costin [2015] QCA 140, cited
Jefferson-Taite v Lewis (2016) 310 FLR 136; [2016] ACTCA 19,
cited
McCracken v Phoenix Constructions (Qld) Pty Ltd [2013]
2 Qd R 27; [2012] QCA 129, cited
National Australia Bank Ltd v Bond Brewing Holdings Ltd
[1991] 1 VR 386; [1991] VicRp 31, cited
Yuille v B & B Fisheries (Leigh) Ltd [1958] 2 Ll LL Rep 596,
distinguished
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COUNSEL: The applicant appeared on her own behalf
G Diehm QC, with G O’Driscoll, for the first respondent
No appearance for the second and third respondents
SOLICITORS: The applicant appeared on her own behalf
DLA Piper Australia for the first respondent
No appearance for the second and third respondents
[1] MARGARET McMURDO P: I agree with Jackson J’s reasons for granting leave
to appeal, limited to the question of whether the applicant’s undertaking not to
communicate with the directors or employees of the first respondent should be released.
[2] I also agree with the orders his Honour proposes.
[3] PHILIPPIDES JA: I agree with the comprehensive reasons for judgment of Jackson J
and the orders proposed by his Honour.
[4] JACKSON J: This proceeding is brought as an appeal from orders made by the
District Court under the Personal Injuries Proceedings Act 2002 (Qld) (“PIPA”).
Leave to appeal
[5] Under s 118(2) of the District Court of Queensland Act 1967 (Qld) the applicant only
has a right of appeal from the orders made if they related to a claim for, or relating to,
property that had a value equal to or more than the Magistrates Court’s jurisdictional
limit.1
[6] At the time the orders were made there was no claim in the District Court other than
the applications on which the orders were made. The purported appeal is not from
a judgment that relates to a claim for or relating to any property of a value more than
the Magistrates Court’s jurisdictional limit of $150,000.2
[7] Accordingly, the applicant applied for leave to appeal under s 118(3) of the District
Court of Queensland Act 1967 (Qld).
[8] As between the applicant and the second and third respondents the appeal has been
compromised. The questions that remain lie between the applicant and the first respondent.
Undisputed facts
[9] The applicant alleges that in December 2014 she slipped on a piece of shallot on the
floor of a supermarket operated by the first defendant near a temporary promotional
stand being operated by the second or third defendants.
[10] On 22 April 2015, the applicant gave notice of claim under PIPA to the first respondent.
[11] On 21 May 2015, the first respondent gave notice under s 20 of PIPA. Liability was denied.
[12] On 14 October 2015, the applicant asked the first respondent for information relying
on s 27 of PIPA and requested that the information be verified by statutory declaration
under s 27(3) of PIPA.
1 District Court of Queensland Act 1967 (Qld), s 118(2)(b).
2 Coles Group Limited v Costin [2015] QCA 140, [60]-[66].
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[13] On 19 October 2015, the first respondent refused to make the requested disclosure.
[14] On 19 January 2016, the first respondent filed an originating application for orders
pursuant to s 36(5) of PIPA that:
(a) the court fix the time and place for the compulsory conference
required under s 36(1) of PIPA;
(b) the applicant and her representatives limit their communications
with the first respondent to the solicitors representing the first
respondent.
[15] On 5 February 2016, the District Court ordered that the application be amended to
seek an order to dispense with the compulsory conference.
[16] On 9 or 10 February 2016, the applicant purported to ask for further information
relying on s 27 of PIPA and requested that the information be verified by statutory
declaration under s 27(3). The letter containing the request was specifically personally
addressed to the first respondent’s chair of directors, general manager and chief
executive officer, company secretary and chief legal secretary, and chief financial
officer, as well as the first respondent.
[17] On 15 February 2016, the applicant filed an application seeking a range of orders,
summarised as:
(a) an order requiring the first respondent to permit the applicant, her
representatives and a safety expert to physically inspect the
supermarket;
(b) an order for the first respondent to comply with the disclosure
requests of 14 October 2015 and 10 February 2016;
(c) an order that the responses of the second and third respondents
be verified by statutory declaration;
(d) an order adding two directors and the company secretary of the
first respondent as respondents to the notice of claim under
s 14(5) of PIPA;
(e) an order delaying the compulsory conference under s 36(1) of
PIPA until the completion of a number of specified steps;
(f) an order dismissing the first respondent’s originating application
as an abuse of process under r 384A of the Uniform Civil
Procedure Rules 1999 (Qld) (“UCPR”);
(g) an order that the first respondent and its directors and “senior
officers” disclose any conflict of interest with the partners of the
first respondent’s solicitors;
(h) an order that the notice of claim be further amended with further
particulars of the third respondent’s negligence; and
(i) an order for indemnity costs.
[18] On 22 February 2016, the District Court heard both the applicant’s application and
the first respondent’s originating application. The applicant relied on three affidavits
and made submissions in writing and orally. The submissions in writing were lengthy.
[19] On 23 March 2016, the District Court ordered that:
(a) the date for the compulsory conference be set at 22 April 2016;
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(b) the first respondent provide the information requested by
questions 16 to 19 and 21 to 25 of the 14 October 2015 request
and a floorplan of the area in the vicinity of the fall showing the
location and direction of the cameras as they applied on the day
of the fall;
(c) the third respondent provide the information requested by
question 5 of a request made on 13 August 2015; and
(d) otherwise all applications be dismissed.
[20] In substance, the applicant applies to set aside all of the orders made, with the
exception of the orders for the first respondent and the third respondent to provide
information, and seeks to have the orders sought by her earlier application made.
Further evidence
[21] In support of the appeal the applicant applies for leave to adduce further evidence.
[22] The proposed additional evidence includes expert reports obtained by the applicant
and a copy of a plan provided by the first respondent under the orders of 23 March
2016. The applicant submitted that they would support her appeal against the refusal
of an order for an inspection. In my view, they would not assist in resolution of the
questions to be decided by any appeal on that ground, for the reasons that follow.
[23] The respondent sought leave to rely on an additional affidavit as well.
[24] I would not give leave to adduce further evidence to either party, except to the extent
that it shows that the compulsory conference set down by the orders of 23 March 2016
was held and that the applicant has started a proceeding against the respondents by
a claim filed in and issued from the Supreme Court. Both facts are relevant to whether
there would be any utility in giving leave to appeal.
Approach to the application
[25] The proposed appeal is concerned only with the pre-court procedures under ch 2 pt 1
of PIPA. The applicant made many varied submissions. At times, they showed a lack
of appreciation of the limitations of the litigation process and the extent of the
responsibilities of parties to litigation.
[26] It is neither practicable nor appropriate to deal with every argument the applicant
sought to advance. Sometimes this must be the response of a court called on to deal
with numerous submissions made by a litigant. It does not indicate that the other
arguments have not been considered.
[27] It is convenient to consider the grounds of appeal out of their numerical order.
Undertaking not to communicate with the first respondent’s directors – ground 5
[28] At the hearing on 22 February 2016, the first respondent’s written submission stated
that the applicant had corresponded with the directors of the first respondent and
sought an order that the applicant restrict her correspondence to the appointed legal
representative.
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[29] In oral argument, the first respondent did not elaborate on that submission. When the
applicant made her submissions, the matter was touched on briefly at first but later
the applicant said:
“I would like to ask him there is no need to make an order for
communicating with the directors anymore, because I admit that I’m
not going to communicate directly with directors of [the first respondent].”
[30] Then the applicant confirmed that she gave an undertaking to her Honour not to
communicate with the parties except through their lawyers (“undertaking not to
communicate”).
[31] On 7 March 2016, the applicant made further written submission under leave to do so
given by her Honour on 22 February 2016. It was stated that the applicant withdrew
the undertaking not to communicate with the directors and “reserve[d] her right” to
contact the directors of the respondent companies. The applicant reverted to her earlier
position that she sought an order that the first respondent’s application for an order
that the applicant restrict her correspondence to the appointed legal representative be
dismissed.
[32] As it happened, the order made by her Honour was a dismissal of this part of the first
respondent’s application. However, the reasons (but not the order made) record that
the applicant undertook to exclusively communicate with the legal representatives of
the parties and continued that the applicant “seemed to understand the gravity of her
undertaking to the court and accepted her personal responsibility to comply with it.”3
An undertaking to the court is usually recorded or noted in the order itself.4
[33] Either her Honour overlooked the applicant’s attempt to withdraw her undertaking or
was not concerned by it. Either way, the effect of the order made by the primary
Judge was a refusal of the applicant’s attempt to withdraw the undertaking. In my
view, the applicant’s 7 March 2016 submission did not operate as a withdrawal of the
undertaking given to the court. If the applicant wished to withdraw the undertaking,
it was a matter for her to apply for leave to do so. Simply acting as though she had
a right to do so in her further written submissions was not effective. However, for
present purposes, the applicant’s 7 March 2016 submission may be treated as if it
were an application for leave to withdraw the undertaking that was dismissed.
[34] In view of the District Court’s decision, the applicant remains bound by the undertaking
either until she is released from it by an order of the court or it otherwise expires. The
form of the undertaking as discussed in open court and as recorded in the reasons of
the primary Judge was not expressed to be perpetual, or until a stated time or other
event. The basis for the first respondent’s application was that an order restricting
the applicant’s correspondence to the appointed legal representatives could be made
under s 36(5) of PIPA. That would not sustain a perpetual undertaking after PIPA’s
processes are complete. Having regard to the context, it should be implied that the
undertaking was given until further order.5
[35] The compulsory conference was held in accordance with the order of the court below
on 22 April 2016. As events have unfolded, the pre-court procedures under PIPA are
3 Woolworths Limited v Day & Ors [2016] QDC 81, [56].
4 See National Australia Bank Ltd v Bond Brewing Holdings Ltd [1991] 1 VR 386, 559-561.
5 See Adam P Brown Male Fashions Pty Ltd v Philip Morris Inc (1981) 148 CLR 170, 178.
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complete unless some other order is made on this appeal that will revive them or there
is a continuing obligation of the respondents that would sustain a further order under PIPA.
[36] The first respondent submitted that s 27 of PIPA continues to operate to enable a
claimant to ask for information about the circumstances of or the reasons for the
incident after a court proceeding is started for the claim. It relied on Angus v Conelius6 for
that conclusion. However that case considered provisions of the Motor Accident
Insurance Act 1994 (Qld). There are differences in the statutory provisions involved
under PIPA. Accordingly, in Cleary v Rinaudo7 it was held that provisions close in
their text to those of PIPA did not operate to create a continuing right to ask for
information under the equivalent to s 27 of PIPA after a court proceeding was started.8
Although I incline to think that the latter view is correct in the case of PIPA, it is not
necessary to answer the question finally in this case.
[37] For present purposes, it may be assumed that there was power under s 36(5) of PIPA
to make an order that the applicant and her representatives limit their communications
with the first respondent to the solicitors representing the first respondent. In my
view, it was not appropriate in the circumstances to have made an order against or to
have taken an undertaking from the applicant that would operate after the PIPA
processes had apparently come to an end and the applicant had started a proceeding
in respect of her claim. The applicant should now be released from the undertaking
that she gave. This court has power on appeal to make that order.9
Abuse of process – ground 4
[38] The substance of the applicant’s complaint on this ground is difficult to articulate
because it is difficult to comprehend.
[39] The first respondent’s application for an order to dispense with the compulsory
conference was dismissed. In both written and oral submissions, the first respondent
stated that it applied in the alternative for an order that the compulsory conference be
set down. During oral submissions on 22 February 2016, the applicant stated that she
would like to have the compulsory conference in April. The primary Judge found
that the applicant was “willing” to participate in a compulsory conference.10
[40] The only order made on this part of the first respondent’s application was that the
date of the conference be fixed as 22 April 2016.
[41] There is no evidential basis for a contention that the application to fix a time and place
for the compulsory conference was made in circumstances amounting to abuse of
process.11
[42] There is also no reason to inquire whether the first respondent’s application for an
order that the applicant and her representatives limit their communications with the
6 [2008] 1 Qd R 101, 102 [4], 105-108 [13]-[24] and 108 [26]-[29].
7 (2013) 278 FLR 231, 238-241 [41]-[58].
8 See also the discussion in Jefferson-Taite v Lewis (2016) 310 FLR 136, where a similar conclusion
was reached regarding provisions as to pre-court procedures in the Road Transport (Third Party
Insurance) Act 2008 (ACT).
9 Supreme Court of Queensland Act 1991 (Qld), s 29; District Court of Queensland Act 1967, s 119 and
Uniform Civil Procedure Rules 1999 (Qld), rr 765(1), 765(4) and 766(1)(a), 766(4) and 766(6).
10 Woolworths Limited v Day & Ors [2016] QDC 81, [4].
11 Batistatos v Roads and Traffic Authority of New South Wales (2006) 226 CLR 256, 265-268 [9]-[16].
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first respondent to its solicitors was brought in circumstances that were an abuse of
process. The order sought by the applicant was and is that the first respondent’s
application be dismissed. On this part of the application, that was the effect of the
order made by the court below, subject to the undertaking not to communicate that
has already been dealt with. Success on the abuse of process ground of the appeal on
this part of the application would not result in any different order.
[43] In my view, this ground of the appeal would fail.
Physical inspection – ground 1
[44] It was in dispute before the District Court whether there was power to order physical
inspection of the first respondent’s premises for the purposes of the applicant’s claim
under PIPA. The first respondent submitted that the court did not have that power
before a proceeding claiming damages for personal injuries is started in court.
[45] However, the first respondent did not rely on this point in its initial written outline of
argument in opposition to the orders sought on the appeal. Nevertheless, where a question
is raised on the face of a proceeding as to the power of a court to make an order
sought, it is not just matter for the parties whether the court has power. It is a matter
of law. The parties cannot by agreement confer power to make an order.
[46] Accordingly, the question of the District Court’s power to make the order was raised
by the court at the hearing of the appeal and supplementary submissions were
provided on this question by both the first respondent and the applicant.
[47] The primary Judge found that the District Court had power to make an order, relying
on r 250.12
[48] Rule 250 of the UCPR provides in part:
“(1) The court may make an order for the inspection, detention,
custody or preservation of property if—
(a) the property is the subject of a proceeding or is property
about which a question may arise in a proceeding; or
(b) inspection of the property is necessary for deciding an
issue in a proceeding.” (emphasis added)
[49] In my view, a claim under PIPA is not a “proceeding” within the meaning of r 250.
That is because a “proceeding” under the UCPR starts when the originating process
is issued by the court.13 An originating proceeding is either a claim, (originating)
application, notice of appeal or notice of appeal subject to leave.14 Other forms of
originating process are not provided for. By r 3 of the UCPR, unless the rules otherwise
expressly provide, the rules apply to civil proceedings in, inter alia, the Supreme
Court and the District Court. It is not expressly provided that they apply in the pre-
court proceedings under PIPA. At the time when the orders were made by the District
Court, there was no relevant proceeding in the District Court other than the
application for the order itself. In my view, the power to make on order under r 250
depends on the existence of an originating proceeding for other relief. Otherwise, an
order might be made even if no proceeding of that kind is ever started.
12 Woolworths Limited v Day & Ors [2016] QDC 81, [5].
13 Uniform Civil Procedure Rules 1999 (Qld), r 8(1).
14 Uniform Civil Procedure Rules 1999 (Qld), r 8(2)-(3).
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[50] In addition, it is unlikely that an order interfering with the private law property rights
of a party or non-party is impliedly authorised under r 250 in those circumstances,
because of the principle of statutory interpretation now described as the “principle of
legality”, as discussed in recent High Court authority.15
[51] In further submissions provided to the District Court after the hearing on 22 February
2016, the first respondent submitted that there was “broad ancillary power” under
s 36(5) of PIPA that could conceivably allow an order for inspection of the premises
to be made.
[52] Section 36(5) of PIPA provides:
“(5) The court may, on application by a party—
(a) fix the time and place for the compulsory conference; or
(b) dispense with the compulsory conference for good reason; or
(c) dispense with the requirement to sign a certificate of
readiness under section 37(1)(d) in cases of complexity
including, for example, a case involving multiple
respondents, non-party discovery and the need for further
expert evidence;
and make any other orders the court considers appropriate in the
circumstances.”
[53] The power to make “any other orders” appears to be ancillary to the power to make
an order about the compulsory conference. Nothing particularly suggests otherwise,
or suggests that it includes a power to make an order that adds to the disclosure
required by the duties imposed under ch 2 pt 1 div 1 or div 2. The unlikelihood of
that construction of s 36(5) appears from the context of both the balance of s 36 and
from s 35 of PIPA.
[54] Section 35 provides as follows:
“(1) If a party fails to comply with a duty imposed under division 1
or 2, the court may, on the application of another party to whom
the duty is owed, order the first party to take specified action to
remedy the default within a time specified by the court.
(2) The court may make consequential or ancillary orders, including
orders as to costs.”
[55] Section 35(1) of PIPA is an express power to order compliance with a duty under ch 2
pt 1 div 1 or div 2.
[56] Under ch 2 pt 1 div 1 and div 2 of PIPA, there are duties of a respondent to provide
information to a claimant. Under ch 2 pt 1 div 1, by s 20(3), if an offer or counter
offer of settlement is made by a respondent it must be accompanied by “a copy of
medical reports, assessments of cognitive, functional or vocational capacity and all
other material, including documents relevant to assessing economic loss, in the offerer’s
possession that may help the person to whom the offer is made make a proper
assessment of the offer.”
15 Tabcorp Holdings Ltd v Victoria (2016) 328 ALR 375, 389 [68]; North Australian Aboriginal Justice
Agency Ltd v Northern Territory (2015) 256 CLR 569, 581 [11] and 587 [23]; Lee v New South Wales
Crime Commission (2013) 251 CLR 196, 217-8 [29], 264-265 [171]-[173] and 307-311 [307]-[314].
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[57] Further under ch 2 pt 1 div 2, s 27 of PIPA provides, in part:
“(1) A respondent must give a claimant—
(a) copies of the following in the respondent’s possession that
are directly relevant to a matter in issue in the claim—
(i) reports and other documentary material about the
incident alleged to have given rise to the personal
injury to which the claim relates;
(ii) reports about the claimant’s medical condition or
prospects of rehabilitation;
(iii) reports about the claimant’s cognitive, functional
or vocational capacity; and
(b) if asked by the claimant—
(i) information that is in the respondent’s possession
about the circumstances of, or the reasons for, the
incident; or
(ii) if the respondent is an insurer of a person for the
claim, information that can be found out from the
insured person for the claim, about the circumstances
of, or the reasons for, the incident.”
[58] These duties extend to information in a documentary form. There is no express
obligation imposed upon a respondent to permit an inspection of other physical property.
[59] As the text of s 35 provides, the power to make an order under s 35(1) is conditioned
on a party’s failure to comply with a duty under ch 2 pt 1 div 1 or div 2. The ancillary
power to make an order under s 35(2) is also conditioned on such a failure. No logical
reason exists for the view that there would be power to make an unrelated order for
the inspection of other property under s 35(2), as an ancillary power, but only where
there has been non-compliance with a duty under ch 2 pt 1 div 1 or div 2.
[60] Similarly, the ancillary power to make “any other orders” under s 36(5) is engaged
where a party applies to fix or dispense with a compulsory conference under one of
the prior subsections of s 36. There is no logical reason suggesting that it was intended that
there would be power to order inspection of other property under s 36(5), but only
where there is an application to fix or dispense with a compulsory conference.
[61] The applicant did not identify any other statutory provision which would authorise
the District Court as a court of statutory jurisdiction to make an inspection order for
the purposes of a claim under PIPA. In my view, it is unlikely that there is such a power.
[62] If that is correct, it would be unnecessary to consider whether the primary Judge’s
exercise of discretion in refusing to make an order for inspection was attended by any
apellable error.
[63] In my view, this ground of appeal would likely fail because the District Court did not
have power to make the order sought.
Adding the directors and secretary as respondents to the claim – ground 2
[64] Section 14(1) of PIPA provides that a claimant may, within the time prescribed under
a regulation, add someone else as a respondent by giving them part 1 of a notice of
claim under s 9 and copies of other documents given to or received from any other
respondent under PIPA. Section 14(2) provides that if the time prescribed for adding
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a respondent has ended the claimant may add someone as a respondent only with the
agreement of the parties or the court’s leave.
[65] The applicant’s application to add the first respondent’s two directors and company
secretary as respondents to the claim was made under s 14(2).
[66] A “claim” within the meaning of PIPA is a claim “for damages based on a liability
for personal injury, whether the liability is based in tort or contract or in or on another
form of action including breach of statutory duty…”.16
[67] The primary Judge recorded that the ground of the applicant’s application for leave
under s 14(2) was that the relevant officers or employees “knew and/or reasonably
should have known that the hazardous conditions under their control could injure
[her] but negligently failed to take or order appropriate actions to avoid the harm.”17
[68] First, one of the directors was not in office until after the time of the alleged slip.
Second, there is no evidence suggesting that any of the proposed additional respondents
was involved in the management of the particular supermarket, or the design of the
display or products in the supermarket, or the system of inspection or cleaning of the
floors to keep them free from slippery objects.
[69] In other words, there is no serious suggestion that any of the proposed respondents
acted in a way that was individually the negligent cause of the applicant’s alleged fall
and injury so as to be personally liable as a tortfeasor. There is only the generalised
assertion that they acted or failed to act in some unspecified way that through an
unspecified causal chain would have avoided the applicant’s alleged slip and fall.
[70] Apart from the acts or omissions of someone who according to ordinary principles
owes a personal duty of care in relation to an injury suffered by a plaintiff, there are
some cases where a company director may be responsible personally in addition to
the company’s liability for negligence for personal injury at common law. The applicant
relies on Yuille v B & B Fisheries (Leigh) Ltd.18 But in that case the dangerous defects
in the vessel’s equipment which caused the plaintiff’s injuries had been reported to
the director, who failed to act on the report and knowing of it directed that the unseaworthy
vessel put to sea. The director was personally involved in the relevant acts and omissions.
[71] Similarly, in Berger v Willowdale AMC,19 the plaintiff slipped and fell on a patch of
ice outside her workplace. The managing director was the effective day to day
controller of all of the company’s operations at the premises. He personally knew of
the hazard and had the power to order its removal but had not done so.
[72] Underlying these cases is a complex and controversial discussion about the extent of
the liability of the directors or office holders of a company for the torts of the company,
including liability in negligence for personal injuries suffered by third parties.20 In
my view, in this case, it is unnecessary to pursue those questions.
16 Personal Injuries Proceedings Act 2002 (Qld), sch (definition of “claim”).
17 Woolworths Limited v Day & Ors [2016] QDC 81, [43].
18 [1958] 2 Ll LL Rep 596.
19 (1983) 145 DLR (3d) 247.
20 See Johnson Matthey (Aust) Ltd v Dascorp Pty Ltd (2003) 9 VR 171, 201-223 [102]-[183]; King v Milpurrurru
(1996) 66 FCR 474; N Foster, “Personal Civil Liability of Company Officers for Company Workplace
Torts” (2008) 16 Torts Law Journal 20; J Farrar, “The Personal Liability of Directors for Corporate
Torts” (1997) 9 Bond Law Review 102; GHL Fridman, “Personal Tort Liability of Company Directors”
(1992) 5 Canterbury Law Review 41.
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[73] The applicant also relies on the general duties of a company officer or employee under
ch 2D pt 1 of the Corporations Act 2001 (Cth) (“CA”), particularly ss 180(1) and 181(1),
as a source of the liability that constitutes a claim within the meaning of PIPA. It is
not necessary to consider other duties under ch 2D pt 1 of the CA in order to consider
this point. Speaking generally, these statutory duties operate in addition to, but are
historically recognisable as stemming from the equitable fiduciary obligations of
a company director to the company. Those are not duties owed to a third party.
[74] Under s 1317E(1) of the CA, ss 180(1) and 181(1) are civil penalty provisions. It follows
that a contravenor is liable to a compensation order for loss suffered by the corporation
under s 1317H(1). ASIC or the corporation may apply for an order to recover the
corporation’s loss under s 1317J.
[75] There is no statutory cause of action conferring a right to damages or compensation
upon a third party in the plaintiff’s position for breach of an officer’s general duties
under ss 180(1) or 181(1). There are two reasons. First, loss suffered by a third party
such as the plaintiff is not loss “suffered by the corporation” within the meaning of
s 1317H(1). Second, only ASIC or the corporation may apply for a compensation
order under s 1317J. Properly construed, ss 180(1) and 181(1) do not create a private
cause of action for damages for breach other than where an express provision of the
CA provides for it. This view is consistent with McCracken v Phoenix Constructions
(Qld) Pty Ltd.21
[76] Lastly, the applicant relies on ss 19(2) and 27(1) of the Work Health and Safety Act
2011 (Qld) (“WHSA”).
[77] Section 19(2) provides:
“(2) A person conducting a business or undertaking must ensure, so
far as is reasonably practicable, that the health and safety of
other persons is not put at risk from work carried out as part of
the conduct of the business or undertaking.”
[78] Section 27(1) provides:
“(1) If a person conducting a business or undertaking has a duty or
obligation under this Act, an officer of the person conducting
the business or undertaking must exercise due diligence to
ensure that the person conducting the business or undertaking
complies with that duty or obligation.”
[79] Failure to comply with a health and safety duty including a duty under s 27(1) is an
offence under ss 30 to 33 of the WHSA.
[80] However, s 5(4) provides that:
“(4) A person does not conduct a business or undertaking to the
extent that the person is engaged solely as a worker in, or as an
officer of, that business or undertaking.”
[81] Further, s 267 provides:
21 [2013] 2 Qd R 27.
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13
“Except as provided in part 6 and part 7 and division 7, nothing in this
Act is to be construed as—
(a) conferring a right of action in civil proceedings in relation to a
contravention of a provision of this Act; or
(b) conferring a defence to an action in civil proceedings or
otherwise affecting a right of action in civil proceedings; or
(c) affecting the extent (if any) to which a right of action arises, or
civil proceedings may be taken, in relation to breaches of duties
or obligations imposed under a regulation.”
[82] Accordingly, the proposed respondents are not responsible under s 19(1) by virtue of
their offices and any breach of s 27(1) as an officer does not confer a private law
action for damages for contravention of that section.22
[83] The applicant’s proposal to add the suggested respondents to the claim under PIPA is
misconceived. There is no arguable basis in the facts of this case for their personal
liability that would have justified a grant of leave to do so.
[84] In my view this ground of appeal would fail.
Conflict of interest – ground 6
[85] In the notice of appeal, ground 6 is headed “[f]ailure to make an order that [the first
respondent’s] directors and senior officers … disclose any conflict of interest with
the partners and employees of [the firm of] solicitors who are handling the majority
of the [first respondent’s] matters”.
[86] It is not clear what the applicant means by “conflict of interest” or how it might be
relevant to her claim for damages for negligence.
[87] The applicant objects to the way her claim has been handled by the solicitors for the
first respondent. She seeks to generalise that there is some widespread manner of
dealing with similar claims to which she also objects. It is not made clear how that
has anything to do with the order she seeks as to disclosure of “conflicts of interest”.
[88] The applicant seems to think it is relevant to her claim that she is a shareholder of the
first respondent. In my view, as a matter of law, it is not. The relationship between
the first respondent and its lawyers is also not a matter of legal relevance to the
applicant’s claim under PIPA.
[89] This ground of appeal would fail.
Further disclosure – ground 3
[90] The applicant’s application for an order for compliance with her requests for information
made on 14 October 2015 and 10 February 2016 was brought under s 35 of PIPA for
an order that the first respondent “take specified action to remedy the default”. The
court has power as well to make “consequential or ancillary orders”.
[91] It is appropriate to separately consider the questions raised for the proposed appeal as
to an order for compliance with the two requests.
22 See N Foster and A Apps, “The neglected tort – Breach of statutory duty and workplace injuries under
the Model Work Health and Safety Law” (2015) 28 Australian Journal of Labour Law 57.
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14 October 2015 Request
[92] Questions 1 to 4 and Questions 6 to 8 asked:
“1. Who exercised control over the Woolworths supermarket’s
maintenance of the premises, including the maintenance of the
floors? Please provide a copy of the Lease Agreement between
Woolworths Limited, and/or Woolworths supermarket at
Springfield and Mirvac Limited which was in place as at the
date of the incident.
2. Did Mirvac Limited, the property owner of the Orion shopping
centre, or Woolworths supermarket at Springfield engage cleaning
contractors who were responsible for polishing the floor in the
supermarket premises as at the date of the incident?
3. Please provide the name of the cleaning contractors who were
responsible for cleaning the premises of Woolworths supermarket
prior to the incident. Please also provide a copy of the cleaning
contract in force on the date of the incident.
4. Is there a cleaning log maintained by the cleaning contractors
noting the name of the cleaning products used, surfaces cleaned,
when and by whom tasks were performed and what cleaning
procedures were followed? If so, please provide a copy of such
document.
…
6. When the Woolworths supermarket at Springfield did start its
operations? Has the flooring material on the common walkway
in the Woolworths supermarket at Springfield been replaced or
changed since opening date? If so, please provide the particulars
of the flooring material and the date of such replacement.
7. Please provide the particulars of the slip-resistant floor polish of
the supermarket’s common walkway area and the log (schedule
sheet) of performing slip-resistant treatment on the floor on the
common walkway of the Woolworths supermarket prior to the
incident or on 18 December 2014.
8. Did the Woolworths supermarket’s management organise and/or
perform any slip resistance tests and assess the floor surface
roughness of the common walkway prior to the incident on
18 December 2014? If so, please provide the particulars,
including the testing results and the name of the entity and/or
person/s who performed such tests.”
[93] The first respondent’s answer to those questions was as follows:
“Questions 1 and 2 Woolworths has already stated in the second
statutory declaration of Gavin McMillan that
Woolworths was responsible for the inspection
and cleaning of the trading floor within the store.
We have already informed you that the property
owner of the shopping centre, Mirvac Limited,
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15
has no involvement in the matter. The questions
which you have raised are therefore not relevant
to the circumstances or reasons for the incident.
Questions 3 and 4 We have already set out in the second statutory
declaration of Gavin McMillan that the cleaning
contractors are not involved in the state of the
trading floor during trading hours and therefore
not directly relevant to the circumstances of or
reasons for the incident.
Questions 5 and 6 We have already provided you with the details of
the floor material on the store as at the date of the
incident in our letter of 7 October 2016. The
balance of the information sought is not relevant
to the circumstances of or reasons for the incident.
Question 7 The second statutory declaration of Gavin McMillan
has already responded on the shallots displayed in
the store. Woolworths has also acknowledged in
our letter of 7 October 2015 that if the plaintiff
establishes that she slipped on the shallot, the floor
surface would be slippery. There is no suggestion in
the material of any involvement of floor polish in
either the circumstances or the reasons for the
incident. Accordingly, the question is irrelevant.
Question 8 We have already forwarded the test results held by
Woolworths under cover of our letter of 7 October
2015. Woolworths has already acknowledged that
if the plaintiff establishes the circumstances of the
accident as she alleges, then the floor was slippery
by virtue of the shallot. Accordingly, the question
of slip resistance tests becomes superfluous.”
[94] The primary Judge found that Questions 1 to 4 and 6 to 8 related to the “cleaning
maintenance and testing of the floor, specifically [to] its slip resistant quality”, and
that the first respondent has provided relevant information.23 As well, her Honour
found that the first respondent did not deny that the presence of a shallot on the floor
would present a slip risk and that in those circumstances the requests do not relate to
a matter in issue.24
[95] The applicant’s submissions were diffuse in advancing the need for an order for
compliance in relation to Questions 1 to 4. First, she alluded to an “assessment of
liability” on the part of the shopping centre owner, which is not relevant to the claim
against the first respondent.
[96] Second, she submitted that the information sought was relevant to the “state of the
floor” at the relevant time. But having regard to the answers set out above, the answer
would not have been about the circumstances of or reasons for the incident because
the cleaning contractor was not responsible for the state of the floor during trading
hours and no question will be raised that the floor surface was not slippery if the
plaintiff slipped on a shallot as she alleges.
23 Woolworths Limited v Day & Ors [2016] QDC 81, [30].
24 Woolworths Limited v Day & Ors [2016] QDC 81, [30].
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[97] Questions 9 and 10 asked as follows:
“9. As the Respondents allege on the date of the incident a piece of
a shallot fell from the customer’s trolley. Was such a spillage
hazard stored in a safe manner, i.e. plastic wrapping? Does the
supermarket’s shopping trolley design allow spillage hazards,
including loose shallots, to fall from the customers trolleys at
any time and at any place during their shopping in the supermarket’s
premises?
10. Were the shallots on sale in the Woolworths supermarket at
Springfield on the date of the incident, i.e. on 18 December 2014?”
[98] The first respondent’s answer to those questions was:
“Questions 9 & 10 It is well established that there will be hazards on
the floor of a retail store from time to time, as
discussed by the High Court in Australian
Safeway Stores v Zaluzna (1987) 162 CLR 479.
This was reinforced by the High Court most
recently in Strong v Woolworths (2012) HCA 5.
Therefore, the existence of the shallots, the nature
of its packaging and the configuration of the
shopping trolley is not directly relevant to either
the circumstances of or reasons for the incident.”
[99] The primary Judge found that the questions were adequately answered by the
statutory declaration of Mr McMillan at paras 14 to 16.25 Those paragraphs stated:
“14. As at the time of the incident, the Woolworths Springfield store
sold shallots in bunches. The packaging of the shallots was
provided by the suppliers. The procedure for reducing spillage
hazards was that staff were instructed to put the shallots on
display on the shelves, and otherwise check for spills as detailed
in paragraphs 2 and 3 of this Statutory Declaration. There is no
documentation in respect to the packaging of the shallots.
15. At the time of the incident, the Woolworths Springfield store
had a system for supervising, training and instructing staff in
respect of spills and hazards on the floor as outlined in
paragraphs 2 and 3 of this statutory declaration. This policy was
communicated verbally by department managers and was not
reduced to writing.
16. The Woolworths staff were not responsible for warning the
claimant or other customers of spillage hazards and no specific
staff were allocated to remove loose shallots on the floor after
the incident on 18 December 2014.”
[100] The applicant’s submission is that the declaration does not deal with “the design of
the shopping trolleys and whether the shallots were on sale on the day of the incident.”
However, para 14 of the declaration says that at the time the store sold shallots in
bunches. There is no specific response to the question about the design of the trolleys,
25 Woolworths Limited v Day & Ors [2016] QDC 81, [31].
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but in the light of the numerous and repeated questions asked by the applicant I would
not give further consideration to this request.
[101] Questions 13 and 14 asked as follows:
“13. Please identify the people and their relevant positions who were
sweeping and supervising the sweeps of the supermarket floors,
including but not limited to the apparently abbreviated names
such as ‘LB’, ‘AD’, ‘GM’ – in accordance with the Weekly
Sweeping Log of 21 December 2014.
14. How often were/are the Woolworths supermarket’s team
members were travelling through the store at Springfield from
their respective departments in order to identify any spills or
debris on the floor? Were/are they equipped with any cleaning
chemicals or cleaning utensils?”
[102] The first respondent’s answers to those questions were:
“Question 13 Woolworths has already identified the person who
did the last sweep of the main aisles area before
the incident. The identity of the persons who
conducted the other sweeps is not directly relevant
matter to either of the circumstances of or reasons
for the incident.
Question 14 This question has already been answered in
paragraph 2 in the second affidavit of Gavin
McMillan. The question of whether or not staff
were equipped with any cleaning chemicals or
cleaning utensils is not directly relevant to the
circumstances of the accident as alleged in the
plaintiff's notice of claim or Woolworths' section 20
response as it is not claimed by any party that the
hazard was observed before the accident but there
was a delay in removing the hazard whilst they
sought cleaning chemicals or utensils.”
[103] The primary Judge found that the questions were adequately answered by the
statutory declaration of Mr McMillan at paras 2, 3 and 15.26 Those paragraphs stated:
“2. As at 18 December 2014, the Woolworths Springfield store had
a system for the inspection of the supermarket floor for the
presence of spillages and other debris. The system was comprised
of staff undertaking visual inspections of the floors in their
respective departments on a regular basis to identify and remove
any spillages or other debris. There were no prescribed intervals
for workers to undertake this task and the inspections would be
undertaken at a number of intervals of differing time periods
during the trading day. The persons undertaking the sweep
would vary from day-to-day depending upon the roster for the
particular department. After completing the sweep, the person
26 Woolworths Limited v Day & Ors [2016] QDC 81, [31].
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would enter the time of the sweep in the sweeping log for the
relevant department. The sweeping log was retained by store
management at the end of each week. The relevant sweeping log
for Main Aisles has been disclosed by Woolworths to the
claimant. The sweeping logs for the week before and the week
after 18 December 2014 are not directly relevant to the matters
in issue in the claim.
3. As at 18 December 2014, the Woolworths Springfield store
maintained a system for cleaning spillages and other debris on
the floor. The system was comprised of staff picking up or cleaning
up any spills or debris identified on the floor in their respective
department or generally during their travels through the store.
There were no set intervals for the cleaning as it was undertaken
whenever spills or debris were observed. The persons undertaking
the cleaning would vary from day-to-day depending upon the
roster for the relevant department. The department managers
supervised the policy insofar as they directed an employee to
clean up a spill or other debris on the floor…
15. At the time of the incident, the Woolworths Springfield store
had a system for supervising, training and instructing staff in
respect of spills and hazards on the floor as outlined in
paragraphs 2 and 3 of this statutory declaration. This policy was
communicated verbally by department managers and was not
reduced to writing.”
[104] The applicant submits that the questions were not answered and makes a number of
additional submissions as to detail she desires, but she ignores the answers set out
above. In my view, enough detail was provided in the answers and Mr McMillan’s
declaration.
[105] Question 26 asked as follows:
“26. Please provide the relevant documents and information relating
to all slip and fall incidents that occurred at the premises of the
Woolworths Limited’s supermarkets and in the Woolworths
supermarket at Springfield prior to and after the incident on
18 December 2014, including the number of the incidents, the
dates and the description of the spillage hazards caused such slip
and fall incidents.”
[106] The first respondent’s answer was as follows:
“Question 29[sic] The request for documents relating to all slip and
fall incidents at Woolworths' stores prior to and
after 18 December 2014 is not directly relevant to
either the circumstances of the accident or the
reasons for the accident.”
[107] The primary Judge held that because Question 26 relates to all slip and fall incidents
at the store before and after the incident it did not bear on the circumstances or reasons
for the applicant’s fall.27
27 Woolworths Limited v Day & Ors [2016] QDC 81, [32].
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[108] The applicant submits that disclosure will show that the incident was the “product of
a systemic pattern” of a “negligent system”. She relies on Broadhead v State of
Queensland.28
[109] In my view the existence of prior similar incidents, if any, may be information about
the circumstances or reasons for the incident. Those circumstances could include that
the respondent was on notice of the risk in a way that made the measures adopted to
avoid the risk inadequate. That would be a circumstance of the incident for the
purposes of s 27(1)(b)(i) of PIPA, read in the context of ch 2 pt 1 div 2 generally.
[110] It may be that Question 26 should have been be answered as to any relevant prior
incident for a reasonable period. In my view, that would be confined in time to no
more than say five years beforehand and to slip and fall incidents where the slip was
caused by a substance dropped on the floor making it slippery. However, the
applicant’s question was not so confined. Therefore it may not have been erroneous
for the first respondent to decline to answer. In my view, it is ultimately unnecessary
to answer that question in the circumstances of this case.
10 February 2016 Request
[111] As previously stated, this request asked questions of the specified officers and
employees personally. There was no answer made. In my view, the applicant was
not entitled to require the nominated officers and employees to answer the request.
In failing to cause them to do so personally, the first respondent did not fail to comply
with a duty under ch 2 pt 1 div 2.
[112] Accordingly, in my view, at least to that extent the primary Judge was correct in the
result to refuse to make any other order of compliance under s 35 of PIPA in relation
to this request. That point does not completely answer the applicant’s application for
leave to appeal against the order made on her request for compliance by the first
respondent of any duty to answer the 10 February 2016 request taken as a request for
information from the first respondent. However, in my view, it is unnecessary to
pursue that question further in the circumstances of this case.
Utility
[113] Even if the first respondent otherwise might have been ordered to give some further
answer to Question 26 or to answer some part of the 10 February 2016 request, in my
view it would not be appropriate to make those orders now.
[114] As a practical matter, the pre-court procedures between the applicant and the first
respondent under ch 2 pt 1 of PIPA are now at an end. The compulsory conference
has been held and mandatory final offers have been exchanged. The applicant has
started a proceeding in this court claiming damages for personal injury against the
first respondent.
[115] To grant leave to appeal now, other than in respect of the applicant’s undertaking not
to communicate, would have no real utility.
Costs
[116] The remaining question is what order should be made as to the costs of the application
for leave to appeal and the appeal.
28 [2006] QDC 273, [23].
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[117] The applicant should succeed, in my view, on the narrow question whether she should
be released from her undertaking not to communicate. Otherwise, she was unsuccessful.
However, in at least one respect that was because an order for the first defendant to
provide further information in the pre-court proceedings process now lacks utility.
As well, there were some questions raised by the applicant that raised a reasonable
argument on an unresolved question of law, although ultimately unsuccessful.
Accordingly, in my view, it is appropriate to make no order to costs of the application
for leave to appeal and appeal.
[118] I would make orders as follows:
1. Leave to appeal is granted on the question whether the applicant’s
undertaking not to communicate with the directors or employees of the
first respondent should be released.
2. The appeal is allowed.
3. The applicant is released from the undertaking.
4. Otherwise leave to appeal is refused.
5. No order as to costs.
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Official source: https://www.sclqld.org.au/caselaw/QCA/2016/337