Cottee v Franklins Self-Serve Pty Ltd [1995] QCA 524 [1997] 1 Qd R 469
13
IN THE COURT OF APPEAL
SUPREME COURT OF QUEENSLAND
Appeal No. 91 of 1995
Brisbane
[Cottee v. Franklins and Anor]
BETWEEN:
JODIE LYNN COTTEE
(Plaintiff) Respondent
AND:
FRANKLINS SELF-SERVE PTY LTD
(First Defendant) Appellant
Macrossan CJ
McPherson JA
Moynihan J
Judgment delivered 28/11/1995
Separate Reasons for Judgment of each member of the Court, concurring as to the order made.
APPEAL DISMISSED WITH COSTS
CATCHWORDS: NEGLIGENCE - Respondent injured in attempt to
prevent loaded shopping trolley from collapsing in
supermarket carpark - whether system of checking
trolleys for defects was adequate - whether system which
would have revealed defect existed.
CONTRACT - Contractual bailment - unilateral
contract - whether there was implied term of fitness.
Counsel: Mr J.A. McDougall for the appellant
Mr M. Martin for the respondent.
Solicitors: McInnes Wilson and Jenson for the appellant.
Baker Johnson for the respondent.
Hearing date: 03/08/1995
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IN THE COURT OF APPEAL [1995] QCA 524
SUPREME COURT OF QUEENSLAND
Appeal No. 91 of 1995
Brisbane
Before Macrossan CJ
McPherson JA
Moynihan J
[Cottee v. Franklins and Anor]
BETWEEN:
JODIE LYNN COTTEE
(Plaintiff) Respondent
AND:
FRANKLINS SELF-SERVE PTY LTD
(First Defendant) Appellant
REASONS FOR JUDGMENT - THE CHIEF JUSTICE
Judgment delivered 28/11/1995
The appellant, which was the first defendant below, appeals against a judgment entered
against it at the suit of the plaintiff, a customer at its Woodridge store. The quantum of damages had
not been in dispute. The respondent succeeded on the issue of liability and a judgment for $25,000
and costs was entered in her favour.
The respondent sued because she suffered injury when a shopping trolley collapsed when
being used in the carpark attached to the store. The respondent had purchased goods in the store and
being supplied with a trolley by a servant of the appellant was pushing it, containing the goods and
her six month old child, towards her parked car. The carpark was owned by and under the control of
the second defendant which also had been sued but successfully resisted the claim so that the action
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2
against it was dismissed below, although with no order made in respect of its costs.
It was one of the front wheels of the laden trolley that collapsed and it did so without prior
warning when the trolley was being pushed over a speed bump. The collapse caused it to capsize
and the respondent was injured while trying to restrain its toppling over.
The layout of the carpark area permitted vehicles to be parked so that the fronts or backs of
individual cars reached right up to the ends of the constructed speed bumps. For customers using
trolleys in the carpark, this layout did not conveniently permit them to go around rather than over the
bumps when the park became filled with parked cars. It was accepted that the respondent had, in
practical terms, no choice but to push her trolley over the speed bump on the way to her vehicle. It
was not an issue on the appeal that the wheel of the trolley had collapsed because it was defective,
and that without the collapse there would have been no capsize and hence no injury.
A principal allegation in the proceedings and the basis upon which the respondent succeeded
below was that the appellant was negligent in not having in place a proper system of checking
shopping trolleys to guard against the existence of defects. There was a further allegation, more
elaborate, consideration of which can be put aside for the moment, based on breach of the contract
alleged to apply between the appellant and each of its customers whereby, it was said, the appellant
undertook to supply trolleys that were fit or reasonably fit for the purpose for which they were
intended. Paragraph 16(a) of the particulars appearing in the pleading relied on the breach said to
result from a failure to provide a safe shopping trolley. On the hearing of the appeal counsel for the
appellant continued to rely upon this allegation but cited no authority to support it. The trial judge,
finding against the appellant as he did, declared that he found it unnecessary to consider whether it
had also breached a contract with the respondent.
The trial judge's finding in the respondent's favour in tort on the issue of negligence appears
to contain deficiencies. It fails to deal with necessary aspects and it does not respond to what seems
to be an absence of evidence on a critical matter.
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The appellant did have in place procedures which might identify trolleys which were
defective. A large number of trolleys were in use, some three hundred and fifty to four hundred of
them, and two trolley boys had the task of collecting trolleys from the carpark after they had been
used by customers. The boys wheeled them back to the store and they were instructed that if they
exhibited defects in the course of collection, they should separate them for necessary repair before
being returned to service. In addition, there was a maintenance programme under which the
supplier of the trolleys would attend the store twice yearly and carry out maintenance. This system
the trial judge has found to be defective but he has not identified the precise respects in which it fell
short of a proper system or stated his reasons for concluding that a proper system of inspection
would have avoided the accident. He seems to have gone straight from a declaration of the
inadequacy of the existing system to a finding of liability without pausing to identify the causal link.
What the judge has said was:
"the system was inadequate and the first defendant was negligent in using the existing
system and in failing to have a better system, for example, a system such as regular and
thorough random checks on trolleys which were loaded so as to determine whether they
were defective ...".
He then continued:
"It is true, as counsel for the defendants has pointed out, that there is no evidence in the
instant case of a system of checking which would with certainty, have revealed the wheel
defect about which the plaintiff complains. However, the first defendant is not entitled to
escape liability on that account in my opinion. It is sufficient, in my opinion, for the plaintiff
to show a causal link between the first defendant's negligence and the injury she has suffered
and I am satisfied on the balance of probabilities that the plaintiff has done that.
Accordingly, I find that the first defendant is liable for the plaintiff's injury and for the
damage which has flowed from that."
Not only was there no evidence, as his Honour conceded, that a system of checking would
with "certainty" have revealed the defect, but there is also absent from his Honour's findings, a
conclusion that there was a system which would even probably have revealed the defect. Further,
there would have been no basis in the evidence for such a finding had he purported to make it. This
seems a point with great relevance for the outcome of the case.
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The expert evidence did not explain why the collapse of the wheel occurred. It was merely
said by the respondent's expert that there were many reasons, including for example, metal fatigue,
that could have been responsible. Accordingly, there was no evidence that any system of inspection
that could be pointed to would, on the probabilities, have picked up the defect in the wheel, whatever
its nature. There was no evidence concerning the length of time that the potential weakness,
whatever it was, had existed in the trolley. Putting to one side the exact nature of an inspection
system which would have been capable of detecting the defect (and no attempt was made to describe
such a system) there would have been the further question whether it would have been reasonable to
require the plaintiff to have adopted it and negligence on its part not to have done so. Thus the case
in negligence presented on the respondent's behalf below was deficient. There is no basis for a
supplementary finding which could now support the over-broad conclusion that the trial judge has
drawn. On this basis the finding made in favour of the respondent cannot stand.
It is necessary now to consider the further submission put forward on the respondent's behalf
to support the judgment namely the claim based in contract. The respondent had attended the
appellant's store to purchase goods as part of a transaction in which it seemed to be said that it was in
the contemplation of both parties that she would be supplied with a trolley to transport the goods to
her car. A question is whether in this arrangement a term is to be implied that the trolley will be fit
or reasonably fit for the contemplated purpose.
A difficulty arises because there are no findings of fact on matters which become relevant to
the respondent's claim in contract as it is now sought to be maintained.
The first question to be considered is whether we are concerned with a contract for bailment
or with what is no more than a mere gratuitous bailment. If it is the latter, the respondent cannot
succeed and it was not suggested otherwise. There is a restricted level of care owed in such cases.
A gratuitous lender of chattels is liable only to warn the borrower of defects known to the lender not
apparent to the borrower making them unfit for the borrower's purpose: Chitty on Contracts, 27th
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5
ed., vol. 2, page 120.
Was there consideration for the bailment in the present case, that is, was there an underlying
contract governing the supply of the trolley to the respondent? There is no finding of the existence
of such a contract but the evidence relating to the matter was not extensive and does not seem to
have become the subject of particular dispute. The effect of the evidence may be stated.
The respondent, on arrival at the appellant's store, selected a trolley from a collection of them
available, but this particular trolley was abandoned by the respondent at the checkout counter. At the
point when the respondent made her purchases, an attendant took a different trolley from a number
there collected and presented it to the respondent with her purchased goods placed within it. The
respondent was accompanied on her expedition by two small children and she put the smaller of
them into the trolley in a particular position designed to be used for that purpose. The trolley was
otherwise about three-quarters full with purchased items when the respondent left the store.
The contract which might be thought to be reasonably capable of identification in the
circumstances described would have been one arising when the respondent paid for her selected
goods at the checkout counter. It does not seem that the respondent was obliged to pay any more if
she wished to make use of a trolley, and she would not have been charged less if she indicated that
she did not require one. In respect of her earlier actions on entry into the store, can it realistically be
suggested that her bare act of entering the store with the object of viewing the goods displayed there,
and the accompanying prospect of her making a purchase would constitute legal consideration for
the supply of a trolley should she want one? It is a possibility that one who enters the store may not
make a purchase. It does not seem convincing to suggest that the appellant would be regarded as
having breached an agreement with the respondent if it did not have available a trolley which it was
able to supply, or would have been in breach if it refused to supply one. However, a contract
entered into at the point of entry into the store was neither found by the judge nor relied upon and so
on the facts of this case it is a matter that needs no further consideration. Nevertheless, the
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observation may be offered that it would seem artificial to conclude that a different standard of care
should apply in respect of injury arising from the use of a defective trolley within the store prior to
making a purchase, and one occurring later in the carpark. On the other hand, if the matter of
liability is to be determined inflexibly according to the category in which the supply of the trolley is
to be regarded, i.e. a gratuitous bailment or a bailment for reward, the result may indeed be different.
The recital of facts in the plaint covers the circumstances attending the plaintiff's visit to the
store that have been outlined above and then speaking of the time when the respondent's purchase
was concluded and the second trolley was presented to her by the checkout attendant, continues in
paragraph 8:
"It was an implied term of the contract whereby the plaintiff purchased goods from the first
defendant that any shopping trolley supplied by the first defendant would be safe to use."
The pleading particularises certain defects alleged to exist in the trolley which was presented
to the respondent by the checkout attendant, but those defects were not shown to have been the
operative cause of the accident. In view of the way in which the respondent's case was presented,
that does not seem to be of consequence for present purposes. The plaint contains particulars of
"negligence and/or breach of contract" of which those most relevant for consideration seem to be:
"(a) failing to provide a safe shopping trolley for the use of the plaintiff;
(c) failing to properly maintain the shopping trolley;
(d) failing to establish a system whereby shopping trolleys were properly inspected for
defects before being used by the plaintiff."
The particular most relevant to a claim based upon an alleged contract of bailment seems to
be (a) with the others more obviously relevant to a claim based on negligence.
Was there then a contract of the relevant kind, that is, one of hire for reward concluded when
the plaintiff came to pay for the goods she had selected although there was no relevant
communication between the persons involved concerning the supply of the trolley?
To illustrate the problem that arises it might be asked whether a trolley should be regarded as
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being supplied for consideration when a passenger disembarks at an airport in the circumstances
with which many persons will be familiar, that is when trolleys are there available for use but no
separate charge is made for them. Perhaps the answer in that case would depend upon whether the
airport operator or trolley supplier is the same entity as the one from whom the passenger purchased
his flight ticket. Returning to the present case where the trolley supplier was in fact the supermarket
operator, it is relevant to note cases where it has been held that obligations arising on the loan of the
chattel where no separate consideration is assigned in respect of that chattel have been taken to be
equivalent to the obligations that arise in other circumstances when some separate consideration is
specified or allocated. It has been thought realistic to recognise that the loan of an item can be part
of a larger overall situation in which the passage of consideration can be identified.
In Oliver v. Saddler [1929] A.C. 584 a firm of stevedores employed by ship owners and a
porterage company employed by consignees of the cargo were each engaged in different aspects of
unloading operations. The stevedores brought the cargo consisting of bags of maize onto the deck of
the ship using their own rope slings for that purpose. Their duty in respect of the unloading ended at
that point. The porterage company attended to the unloading of the bags from that point down to the
wharf. The stevedores gratuitously permitted the porterage company to use their slings for the
further part of the operation. A sling broke and a servant of the porterage company was injured. It
was held that in the special circumstances of the case the stevedores owed a duty to the porters in
respect of the fitness of the sling to take the load placed in it. There was some variation in the way
in which the essential aspects of the situation were viewed, but it is clear that the stevedores were not
permitted to protect themselves from liability as being mere gratuitous bailors. It was held that they
were under a higher duty of care. Fundamentally this seems to have been because a single business
operation was perceived as applying overall, in particular one matched to the business convenience
of the bailors: see e.g. per Lord Atkin at 596. A similar approach was adopted in Andrews v. Home
Flats Limited (1945) 173 L.T. 408 where the wife of a tenant of flats who entrusted luggage to the
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landlord for safekeeping was regarded as sufficiently within a relationship of bailment for reward for
the purposes of determining liability when her luggage was lost.
In the present case the difficulty remains that there has been no finding that the supply of the
trolley to the plaintiff was of a contractual character rather than gratuitous. A finding of this kind
would necessarily be a finding of fact: cf. Derbyshire Building Co. Pty Ltd v. Becker (1962) 107
C.L.R. 633 at 641, 648 and 656. Reluctant though an appeal court will ordinarily be to make a
finding where none has been attempted below, it could be said that the evidence here, so far as it
goes, is clear enough to justify adopting this approach and that this Court is in as good a position as
the trial judge to form a conclusion on facts that were not in dispute. It is open to us to hold that
there was a contract broadly of the kind alleged by the respondent on the basis that she should be
taken as having provided consideration for the supply of the trolley to her.
The next question is whether in the case of the trolley supplied for consideration there was a
standard of care owed higher than that which is imposed in tort. No authority was cited to the Court
although there is a great deal of it in existence. The course of decided cases in this area shows
considerable variation in the terms in which, in the absence of special circumstances, the duty of care
is expressed, and Palmer on Bailment, 2nd ed., at pp 1220-1225 and 1239-1245 collects a great
number of them. This observation is particularly applicable to the English cases because, as will
appear, there is greater certainty established by Australian authority. Before turning to the
Australian authority some reference to the English cases may highlight features of the law in this
area which might be thought to be less than completely satisfactory.
At one end of the scale in the English cases there are those which express the obligation in
bailments for reward as being to supply a chattel which is fit for the contemplated purpose. At the
other end of the scale the obligation is expressed in terms of a duty to take reasonable care to supply
a chattel which is fit for the purpose (i.e. to avoid negligence in the matter of supply). There is a
significant amount of English authority stating the obligation in terms of taking care. Chitty, 27th
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ed., vol. 2, page 135 and Halsbury 4th ed., vol. 2, paragraph 1554 express it in this fashion, and in a
number of the more modern decisions there are statements to the same effect: see for example,
Oliver v. Saddler [1929] A.C. 584 at 598, 599; Reed v. Dean [1949] 1 K.B. 188 at 193; Vendair
(London) Ltd v. Giro Aviation Co. Ltd (1961) 1 Lloyd's Rep. 283 at 287; Hadley v. Droitwich
Construction Co. Ltd [1968] 1 W.L.R. 37 at 41; Charterhouse Credit v. Tolly [1963] 2 Q.B. 683 at
708, and Astley Industrial v. Grimley [1963] 1 W.L.R. 584 at 579. Yet there are influential
statements to the contrary where the duty is put in more absolute terms not dependent upon a duty to
take care. The statement of Denning L.J. in White v. John Warwick & Co. Ltd [1953] 1 W.L.R. 1285
at 1293 citing Hyman v. Nye (1881) 6 Q.B.D. 685 sufficiently exemplifies this approach.
It may seem strange that this question was not more firmly settled in England. It may
perhaps also surprise that to cover a wide variety of circumstances it is considered satisfactory to
state a single implied obligation with unvarying content. It is a familiar proposition that only terms
which are necessary to give business efficacy should be implied in contracts between individuals
bargaining with respect to a particular situation: see Lister v. Romford Ice and Cold Storage [1957]
A.C. 555 per Viscount Simonds at 576 and Codelfa Constructions Pty Ltd v. State Rail Authority of
NSW (1982) 149 C.L.R. 337 per Mason J. at 345. It might have been expected that the philosophy
obviously behind some of the tests adopted to determine whether terms would be applied in such
cases would have influenced the form in which implied terms are stated for transactions for the broad
categories, as well as the particular situation. But in fact there is a bluntness in the approach adopted
which seems to be compelled by the division of a range of possible circumstances into just two broad
categories, gratuitous and contractual. In contrast to this bluntness the approach of Pearson L.J. in
Astley Industrial Trust Limited v. Grimley [1963] 1 W.L.R. 584 at 590 seems attractive. At 590
Pearson L.J. said that:
"... normally, in a hiring or hire purchase agreement, the person who lets goods on hire
assumes some contractual responsibility for the fitness of the goods for the purpose which
the hirer requires them, but that the existence and the extent of this obligation depends upon
the contractual intention of the parties, which is to be ascertained from the provisions of the
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particular agreement and from the relevant facts of the situation in relation to which the
agreement was made."
While this approach may be attractive it would require a very optimistic reading of the authorities to
deduce from them a principle which will always allow this degree of flexibility. At 595-596 Pearson
L.J. was disposed to draw some distinction between the obligation which arises on the one hand in
respect of the basic requirements under the hire of a chattel and on the other those more detailed and
demanding expectations concerning its characteristics which, depending on the circumstances, it
might be possible to support. The case involved the hire purchase of a secondhand lorry and the
content of the term of fitness that was implied there was narrow indeed. At 595, 596 His Lordship
said there was a fundamental requirement which could be implied, namely that the lorry in question
had to be capable of self-propulsion along a road and capable of receiving and carrying and tipping
loads of materials. However, he added that, "It was ... not reasonably to be expected that a six year
old tipping lorry, not stated to have been overhauled or reconditioned, would be wholly free from
latent defects."
It might also have been expected that some distinction might be allowed between, on the one
hand, a breach of warranty of fitness in respect of a chattel's inability to perform the task
immediately contracted for, so causing economic loss to the hirer, and on the other hand a breach
due to the presence of a defect which causes consequential personal injury, but such a distinction has
not been maintained in either the English or Australian cases. A defect which, in operation causes
injury, seems simply to have been regarded as a lack of fitness for the intended purpose. If the
respondent and the agents of the appellant had been asked when the trolley was delivered to the
respondent whether they were expecting a higher level of obligation to be owed in respect of it than
the duty of care which would apply between users of the highway, then, although the matter is
essentially one of speculation, it might be that they would have answered in the negative.
Expectations concerning the duty of care owed in respect of personal injury tend to be heavily
influenced in modern circumstances by the pervading tort of negligence. Even in areas of purely
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tortious liability the tort of negligence has tended to be the dominant one. However, in the area with
which we are concerned it can be accepted that if there is a contract that is applicable it will govern
liability. Further, even though nothing relevant may be expressly agreed by the parties in dealing
with one another, the resultant obligation that is owed has come to receive a fixed content. This, for
example, has long been obviously so in the case of sale of goods where section 17 of the Sale of
Goods Act 1896 states an implied term of fitness for purpose.
More importantly, it can be accepted that the position in Australia, even though not in
England, is sufficiently established and defined in contractual bailment cases. The High Court has
indicated that the implied term in the case of hire of chattels is that they shall be reasonably fit for the
purpose hired, the obligation in this respect being identical with that applicable in the sale of goods
or the taking possession of chattels under contracts of hire purchase. In Derbyshire Building Co.
Pty Ltd v. Becker (1962) 107 C.L.R. 633 which was a case where damages were claimed for
personal injuries, McTiernan J. at 645 accepted as a correct statement of the law the proposition of
Jordan C.J. in Gemmell Power Farming Co. Ltd v. Nies (1935) 35 S.R. (NSW) 469 as follows:
"When one person, for value, supplies a chattel to another to be used for an agreed or stated
purpose, or for a purpose indicated by the nature of the chattel, he impliedly promises, in the
absence of some provision to the contrary, that it is reasonably fit for such use."
In Derbyshire at 649 Kitto J. accepted that the weight of judicial opinion was "in favour of
applying to all contracts for the supply of chattels, including contracts of bailment, the principles laid
down with respect to sales" in the Sale of Goods Act and in particular where an implication as to the
fitness of a chattel arose under a contract it was not limited to fitness extending only so far as the
supplier knew or ought to have known. Taylor J. at 656-7 accepted that the same rule of implication
concerning the reasonable fitness of a chattel for a specified purpose applied in the case of sale, hire
purchase and hire, and Windeyer J. at 659 accepted that the same rule applied for sale as for hire and
the ordinary implication was that a chattel should be reasonably fit for its contemplated use.
In the present case since the appellant is a corporation, a further basis upon which the
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respondent might have put her case was perhaps available under s.71 of the Trade Practices Act
1974. Although this would potentially have been capable of assisting the respondent because the
statute, when applicable, results in a reversal of the onus in respect of reliance on the knowledge and
skill of the supplier, this difference would not in the present case affect the outcome. In the
circumstances in which the trolley was supplied to the respondent at the checkout counter, clearly
she was not relying on her own judgment. Further, the Trade Practices Act was not referred to in
either the pleadings or submissions.
It is not particularly profitable to undertake an extended consideration of cases and issues not
fully covered by the arguments presented. There is an additional deficiency to confront here because
basic findings of fact by the trial judge are absent. This Court should do the best it can in the
circumstances. It would not be appropriate to order a new trial to produce findings that are lacking
since the relevant matters were sufficiently in issue below and both sides have had an opportunity of
presenting such arguments as they wished to advance.
On the facts as they appear and taking into account the implications arising from them, it
should be held that the respondent was injured due to the breach of an implied term of fitness of the
trolley for the particular purpose which was obvious to both parties as being intended. The trolley
came out of the possession of the appellant's agents and it was obvious that the respondent was in the
relevant sense relying on them. The appellant should be held to be in breach of its obligation in
respect of the supply of the chattel. No further finding is necessary and the result is that the
respondent is entitled to hold her judgment. The appeal should be dismissed with costs.
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IN THE COURT OF APPEAL
SUPREME COURT OF QUEENSLAND
Appeal No. 91 of 1995
Brisbane
Before Macrossan C.J.
McPherson J.A.
Moynihan J.
[Cottee v. Franklins & Anor]
BETWEEN
JODIE LYNN COTTEE
(Plaintiff) Respondent
AND
FRANKLINS SELF-SERVE PTY. LTD.
(First Defendant) Appellant
REASONS FOR JUDGMENT - McPHERSON J.A.
Judgment delivered the 28th day of November 1995
The facts are set out in detail in the reasons for judgment of the Chief Justice.
Essentially what happened is that the plaintiff was injured in trying to prevent a loaded
shopping trolley from toppling over. The trolley came from the defendant's supermarket
and was carrying groceries which she had bought there. The accident happened in the
car park (which was not under the defendant's control) near the supermarket. On the
findings at the trial, which in this particular were not contested on appeal, the accident
was due to the fact that the trolley had a defective wheel.
The plaintiff's claim was framed primarily in negligence, and alternatively, but
perhaps less convincingly having regard to the form of the plaintiff's pleading, as a
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breach of contract. I am satisfied that an inference of negligence against the defendant
in relation to maintaining the trolley in proper working order, cannot be be justified on the
material at the trial. If the plaintiff is to succeed at all, it must be on the basis of a
breach of contract.
The decision of the High Court in Derbyshire Building Co. Pty. Ltd. v. Becker
(1962) 107 C.L.R. 633 is authority binding us to hold that in a contract for a supply of a
chattel, including a contract of bailment, there is an implication that the chattel is
reasonably fit for its contemplated purpose. The principal question on the appeal is
whether in this instance there was a contract between the parties for the supply of the
trolley to the plaintiff. There is no finding to that effect by the primary judge.
Nevertheless the primary facts are not in dispute. The plaintiff went to the defendant's
shop to buy groceries. On entering the shop she equipped herself with a trolley, which
she took from the rack of trolleys provided, in which to place the goods she had it in
mind to buy. On paying for them at the checkout counter she was supplied with another
trolley (the defective trolley, as it turned out to be) in which to take her purchases away.
Plainly there was a bailment to the plaintiff of that trolley. If, in order to succeed it
is necessary to show that it was a bailment for reward, or (if there is a difference) a
contract of bailment, then, in my opinion, that requirement is also satisfied. The
consideration can legitimately be expressed as follows. If you, the customer, come to
my store with a view to shopping there, I promise and warrant that any trolley with which
you are supplied will be reasonably fit for its purpose. Although it is not necessary to
decide the point here, the contract that results in such a case is probably not dependent
on any actual purchase of goods in the shop (which would ordinarily not take place until
the sale was concluded at the checkout counter: Pharmaceutical Society v. Boots Cash
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Chemists (Southern) Ltd. [1953] 1 Q.B. 401). There is a sufficient detriment to the
customer in her coming to the defendant's store with a view to shopping there. She
might have gone somewhere else to do her shopping, or not gone shopping at all. The
contract is thus of the kind commonly described as unilateral; that is to say, it involves
on the part of the plaintiff the doing of an act (going to shop at the defendant's store) in
exchange for the defendant's promise or warranty that any trolley supplied to her will be
fit for that purpose.
Such contracts are exemplified in Carlill v. Carbolic Smoke Ball [1893] 1 Q.B.
256. The plaintiff's act constituted simultaneously the acceptance of the defendant's
promise and the executed consideration for it. In relation to a contract of that kind, it
was said in Australian Woollen Mills Pty. Ltd. v. The Commonwealth (1954) 92 C.L.R.
4124, 456-457, that:
"Between the statement or announcement, which is put forward as an
offer capable of acceptance by the doing of an act, and the act that is put
forward as the executed consideration for the alleged promise, there must
subsist, so to speak, the relation of a quid pro quo."
The act, as their Honours had previously remarked, must be "really done in
consideration of a potential promise inherent in the statement or announcement".
Inferring that this requirement was satisfied in the present case raises few problems. It
is true that there was not an express statement or announcement by the defendant that
the trolley would be reasonably fit. There would be no need for it to be expressed if, as
was settled in Derbyshire Building Co. v. Becker, the law implies such a promise. What
there was here was an invitation to use the trolley for the purpose of shopping. The
circumstances that the defendant maintained the shop; that it was at the time open to
customers; and that trolleys were made available for their use in shopping are sufficient
to justify the inference of an invitation to the shopping public to make use of those
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facilities. By entering the premises, shopping, and using one of those trolleys, the
plaintiff inferentially acted on that invitation. In a society in which commerce is
increasingly carried on through the medium of self- service procedures, which are
known to and understood by everyone, there is no difficulty in inferring that in using the
trolley the plaintiff relied on the promise which the law implied against the defendant.
Expressing it in another way, the law confirms her reasonable expectation that the
trolley she used would be reasonably fit for its contemplated purpose. As regards the
state of the premises themselves a similar warranty has long been implied under the
principle laid down in Francis v. Cockerill (1870) L.R.5 Q.B. 501.
Some of the matters I have canvassed do not appear to have been raised at the
trial in as precise a manner and form as one might have been led to expect or hope for.
But, as I have said, the plaintiff's pleadings do allege breach of contract, and they aver
the defendant's failure to provide a safe shopping trolley for the plaintiff's use. If under
the Judicature system of pleading the necessary facts are alleged (as, by a narrow
margin, I consider they are here), it is not necessary to plead the reasoning by which the
requisite legal conclusion arrived at if the essential facts constituting the cause of action
are sufficiently raised in the pleading and at the trial. An illustration is provided by Shaw
v. Shaw [1954] 2 Q.B. 429, 441.
Although in point of precision the plaintiff's pleading leaves something to be
desired, nothing has been identified to suggest that the essential facts were not fully
litigated, or that the defendant was in any way taken by surprise, or that it would have
conducted its case differently at the trial had the plaintiff's claim been focused, as it
should have been, on breach of contract.
I agree with the Chief Justice that the appeal would be dismissed with costs.
-- 17 of 18 --
19
IN THE COURT OF APPEAL
SUPREME COURT OF QUEENSLAND
Appeal No. 91 of 1995
Brisbane
Before Macrossan C.J.
McPherson J.A.
Moynihan J.
[Franklins Self-Serve Pty. Ltd. v. Cottee]
BETWEEN: JODIE LYNN COTTEE (Plaintiff) Respondent
AND:
FRANKLINS SELF-SERVE PTY. LTD.
(First Defendant)
Appellant
REASONS FOR JUDGMENT - MOYNIHAN J.
Judgment delivered 28/11/1995
The reasons prepared by the Chief Justice and by McPherson
J.A. canvass the facts and the legal issues which arise in the
determination of this appeal. I agree that the finding of
negligence against the appellant cannot be sustained. I agree
with the Chief Justice and McPherson J.A. that the appellant
became bound by the duty laid down by the High Court in
Derbyshire Building Co. Pty. Ltd. v. Becker (1962) 107 C.L.R. 663
to supply a trolley reasonably fit for its contemplated purpose.
Although the pleadings and the conduct of the trial as to
the issue of the breach of that obligation leave something to be
desired I agree that the breach of that obligation has been
established and that the appeal should be dismissed with costs.
-- 18 of 18 --
Official source: https://www.sclqld.org.au/caselaw/QCA/1995/524