Australian Liquor. Hospitality and Miscellaneous Workers Union, Queensland Branch, Union of Employees v Australian Municipal, Administrative, Clerical and Services Union, Central and Southern Queensland Clerical and Administrative Branch, Union of Employees and Another [1995] QIRC 58 (1995) 148 QGIG 813

812 QUEENSLAND GOVERNMENT INDUSTRIAL GAZETTE f2 4 March, 1995 24 Marc h, 1995] QUEENSLAND GOVERNMENT INDUSTRIAL GAZE1 TE 813 ### #################### ############## ########## ##### ### QlH'F.NSLAND IN DUSTRI A L RE LATI ONS CO MM I SSI ON l nduslr ia/ Uela1ions Ac! I 990 s. 144 - app li cation for variation Au stralian Liq uo r. Hospita li ty and M iscel lane ou s Wo rkers Union. Que ensl and Branch. Uni on of Employees AN D A us tra li an M unicipa l. Administrati ve, Cleri ca l and Se rvices Uni on . Central and Sou th e rn Queensl and Cleric al an d Administrnti\ e Branch. Union o f Em ployees and Anot her CI.E R IC\L A WARD- REG ISTERED A'\D LI C E\' SE I> Cl.l ' BS-STATE (. O:'-ll'v11SS ION FR HOUGOURI' 1-1 March 1995 Rcopcn ing - New /\1\ ard - Overl appi ng of cove ra ge bet wee n 2 ..iward s - A men d ed classi fication structure - Rc lcrcn cc to r.:lc\ ant past d ec isions on reope ni ng~ ·- Qu o;:s tion o f pr imary fu nction of each cla,si lic ation descriptor•- Pos iti on to be amen ded to app ly to fu ll ti me cmp lo~c es • lk scriptor to apply 10 ~mpl0}ccs employed in th e n flicc - Application gran ted as ame nded by the Comm i ss ion upc;ra ti n : fr om 14 Ma rc h 19 95. Dl:CISIO '\ On 4 Novem be r 199-1 liic Australi un Liquor. ll os p iwlity an d \1 i scdl ane o us Workers llnion . Quccn~land Branch. Union of 1.mployces (ALHM\1,' UJ li l ed an app lication for th e reo pen i ng of Ca~c R 137 --3 of I 989. I heard such app lic ation and i n my decision nf 13 Ja n t1a ry 19 95 gr,, nted the applica ti on for reo pen i ng. The applic ation for reopening n ot only sought a reopening but al so ,o u ~h t thc fo ll owing re li cf:-- ..2. Deletion of those parts of the cl assi fi cation structure which are in conl1ict with and/or overl ap w i th th e cl as sificati on ~l ruc tu re in the Cl ubs Etc. Em ployees Aw11rd - South Eas t Queensland. ·· . I ha ve now heard submi ss ions in relation to th e last rncn tioncd relie f. In or de r 10 outli ne th e re as on for t he ap pli cati on i t is appropr iate that I se t o ut porti on of the Stateme nt of Facts an d I ssues as follows:- --4_ The class ifi cation structure. cl au se 3.2, of t h<: Clerical Awa rd pu rpons to cover em plo ye es already cov ere d by the cl assi Ii cation st ructu re deli ne d at c lause 4( I ) of t he Cl ubs Award. 5. Th is duplicati on of award co\'crage l1)r tht: sa m.: employees by A wards w it h d ifferent conditions of cmploym crH. i~ not in the pu blic interest. 6. l)i spu tation has been c re ated at the w orkpla ce where employers have moved em pl oyees who W<!rc covered by th e Cl ubs /\ wa rd imo th e Clerical Award .". The dispu ta tion arises because under t he Clubs Etc. Emp loy ee s· Award - South - East Quee nsland the AL H MW U has prcforcncc whilst under the Cleri cal A ward - Registered an d Licensed Clubs - State Lhc A us tralian Mu nicipal, Ad ministrati v1:. Cleri ca l an d Servic es Unio n. Cent ral and Southcm Que ensl an d Cler ical and Admin istrati ve Bran ch . Union of Emplo yees (A 1v1i\C.S) has preference. Mr J. Spr iggs ( Au stralian L iquor. Hospi tality and M iscell aneo us Workers Union, Queensland Branch, lJ nion of Empl oyees ), in a well p re p ared sub missi on, outli ned the spec i fic reli ef wh i ch his union sou gh t and the reaso ns i n support t hc reo[ The A U IMW LJ seeks to delete from .. Clerica l Grade r · i n the cl ass i fi cation structure of the ·· Clerical /\ ward .. the fo ll owing d esc riptors:- .. T aking. reco rding and booki ng functions: Pro vi ding info m1 ation to and ass isting members and the pu b li c w i th cl uh servi ces : Re cepti on including su pe rvis i on of m em ha an d vis itor re gister. The A LI l!'v1W U also seeks to dc ktc from Cler ical Grade 2 the fo ll owi ng des criptor s:- .. (\>mputeri scd cashicri nf; a nd operation of TAB foc ilit i cs: Ga ming Room C.1shier; Recepti on duties at a h igher le ve l th an Grade I : ·. I was info rm ed th at the 2 union pa rties have held discussions wi th a vi ew to resolving the disputation. In this regard Mr 0 . o·l3 ricn ( AMJ\ CS) stawd th at his un ion was prepared to ag r ee to the followi ng allcr au on s to the arorcm cn tion cd descript or:-; :••· I. Elimi nation of th e l as t descr ip to r i rr.o lving Recep tion in relation to Ckr ical CJra dc I. 2. In the ca se o f Cleri cal Grade 2. the addi ti on of th e w ords .. fol l ti me.. a !icr the words ·TAB fo ci lit i c, .. in t he fi rs t descri p to r me ntioned and the addition of th e words .. from oflicc.. afl cr the word ·· ca shier.. in th e second descr iptor. 3. Eli mination of the thi rd desc ri ptor m en tioned under Clerical Grade 2 si n ce it involv es th e perfo nn anc e of recep ti on duties at a higher level th an unde r Clerical Grade I \ ,hi,h would also be elimin ated as afor eme ntioned. The A I. II M WU did not ag m : to the abo ve prop o, als 10 re solve.: th e i~su c. In his sub mission Mr Sp riggs t raced the his tMy nf th e r dcvant provisions thr <J u gh various awards and dc .: isi ons. M r Spriggs ,1 l so dealt i11 so me de tail w ith what is meant hy clerical work and the funu i ons of a clerk and refe rred to seve r al we ll k11ow n a11 th or it i es. 143()5 I.D OC -- 1 of 2 -- 814 QUEENSLAND GOVERNMENT INDU 'T RI AL GAZ ETT E [24 March, 1995 Mr o· l) ricn statcJ that h is ulliOn c,ivcrs clerk~ employed in TJ\ 11 fJuliucs thrl'ugh.:-ut the State I le relerrcd to ,ome recent change, m rdat1011 to TAB fac1l111cs in hoteb and ind icated lrn, uni on "as onl) \cck1 nir tn cover T/\B facilitics where the cmploycc "orl<ed lull tnnc I k ul,o rckrrcd 10 other :.l\\atd, 111 \\ hilh the tcnn ··c,1mpL1tc n wd caslucnng and opcratu)n of T:\fl l.1clli11c, ;1ppcarcd •• \fr R \\ hitc. for I he Rct1"tercd and I iccn,cd Cluh, ,\ ,,ociauon ol ()uccn,l,111,I. l 1110n ol I mpln~er, ( RU .,\ ). made a bnd ~11h 111 iss inn cmp ha,i ,ing so rm; pi-ac1ical matters . \\ h1l , 1 I ha, e dul~ com1Jcred all of th..: ~ubmis~ion,. I do not i1111.:nd to out line them in deta il Ill thi~ dc:c ision. It is f:ur h> sa~ tlMt the tr,1J11ion,1l manner ,n ,,hich cleri-s hJ\C pcrl onm:d 1hc1 r dut ies has clrnnged some what m er the ) cur, duc 111 th e imroduction o r , ,uious ma.:hines nnd tcchnol<>gical change. In f,11:1 c,,mputcri,;ation has aftc,:tcd cmphl~ cc, tn man) tndu,tm:,- in cl utl ing the ho, rutahty 1nduslry l· or c:-.a mp h.:. the u~c ,, t co111pu tcri,cd cash reli i,tcr, and the issuc uf receipts 3Ild sale docke ts In u,c (lf computer- " common place ,tnd is ccnainl) 0\11 hmit.:J to ckrl-.,. In~ Co1nmi,si\ln h.b aJ_., rcquircJ the in,enion into ,1ward, ol c l.1 w,c~ rcyu1ring cmplo~cc~ to pcrlorm mc 1d cntal a nd pcripher,1I ta~l-. s Such dause, ha, e been in serted in tl11.: 2 awards 111 ques ti on ,md under lcnain .:ircumstancc, at seem, to me that at ka,t some of thc 1a,h c11":red h) th e dc,cnpto rs q uoted abo, e. \\OU Id fall \\ ithm the 111 c;u1111g of incidental and per iphera l tasks and that would be , o c, en in the i;, en t ol 1hc rerno, ;ii of the tlc,erip1or, from the a"ard In dc 1<.: nn ining th 1, arpl ic auon l have also 1\1 takc into tu1l',1Jcr.it1un chang1.:, \\h1d 1 han· re,ulted In emplo) ecs bemg lJlk:J upon tn per lnrm nc" 1~1,J.., In particular I wa, 111fonncd ol lcg1, l,11 i\l.' changes "hid1 ha, e resullcu in <1n cxpan, ion o f ·11\11 or,cration, Jnd the 111110duc11un o f rx•l..e r machines "h 1ch e hanl,!C~ h,i, c im p,i.tc,I on the traditte111JI tluuc, ul cmplCl)CC, of 1he l) Pl! 111 qu.:,tio n. Mr Sprigl'' n: fcrrcd tu the historical da im h) his union t" co,cr,igc o f ccnain t)pc, nf \\nrk. "hich i, mm alfoct..:J by thc kgr,lati,c d1Jng.::,. \lr ~pri!,!g, contended that 1hc mattl'r had m he c ll11 ,1ds·rcd 0 11 ;111 i11d11,tr) ha", and th,1t III th1, rc sp ccl lh c \\ork thc ,u1'> 1cct ol d 1, pu1c herein i, ,, ithin tlu.; con tines nf un indu,tr) \JI\ cro."ll h~ has union. In .lore,• and others ,.. ( 'hristofja.11•11 and 111 /wrJ G1,t) J. in u J,:(l,ion ut :!O Jui) 1990. ,.a1J ··t ll ti matd) the pri man fu 11 ct i,,11 of a ll emplo) ..:c musl he ,ktcnmncd h) l,1 11.. in; ," "h.i1 I,• ,,r ,he (I.,,;, in tli1. 1.ontc,t oJ the cmp lo~ er·, organi,J110n n f "nrl.. •• 111 tin: m.ittcr of 7ht' I ,·dcrotnl Clerks I 111011 <l I 1411,1/w /11du1trml ( 111011 of ll or~ er!> > Cary ( 11.r; \\', \I (, "85) ,I CJ~e which tumcd tip,111 11h ether a p cr,on 11as a "ck rk ". Hurt C J. ( \\' id ha111 J. Jgrceing) ,,11tl - "01 c,111r,c nnc ha, r c11 11rJ to the suh,tunt1al n~ ture of the .:mplo) mcnt in tcm1, of the purpo,e 10 he achie, e<l h) tl. 1he \jt1c,t1on being. I think ,ci: much comrnllcd hy the dit1crcnlC 11hich 1, not all,:i ys acccp t..:d b) phtl u,(•ph..:rs hut 11hich s ef\ ..:, the purp,1~, o f practical men. bct,1ccn cud, and mean, If in ,uh,tJn~..: the \\1l!'"l.n'~ Joh 1~ to \\rite and thc Joh" done "hen the "r 1t1n μ ha, hecn d,,nc. hc is a clcrL bu t if m ~l 1hstam:c the "riting d,lnc h~ the \\nrkcr is hu t a ~tcp ta l..i.:n in the du ing h) hm ,,r ~0111el.h111g .:,tending 11<:)<~nd 1t. then he ,, ""' · I ho' ·suh ,w nc.:· uf the "or!, identifi es the <111c,11011 a, he111g om: ol degree und it ind icate~ the ans wer ll1 it " il l he. or 111,1) ht . , er) mu.:h the pn,tluct or a , .ilue iudgmo:nt ... In 1he rn stant case 11 is my view that the lirst 2 Jc,crip1or~ chJllenged 111 respect to Clerical Grade I \\Ould nonn all) be incidental to the prim:ir) funetmn of the cmp lo}cc m the con1ex1 or 1110, 1 cm plo)cr·s orgmusation of work . In my vie,, the ,.i.:~cript0rs in quc,tion \,ould gcner.ill~ not ucscrihc the suh,t,uitial n.11ure of J pcr:,;ms emp lo) menl 111 tem1s of the purpose to he achiC\ ed h) il In my v1cw th c,c des criptors. and more parucul arl> the 11r!> t, might dc,-cribe ,, or!-. \,hich ,,ould be incidental to the \\Ork o f u p anicul ar clcrl-. but "ould not d c,cribe th<! sub,t,incc o r the worl-. lbose 2 d e,c riptor, 1, uuld obn often desc ribe the work or inc id.:ntal u, peripheral dut ies performed b} hospitalit) employees. I am ~a1istied thJt tht: tir..t 2 descnptors should be dele ted from 1he dcli mtion a, claimed by the AL HM\\'U. In rd a t1on to the third descriptor. mvoh ing ··R ec..-c p11on~ the AM ,\ CS h," offered to de lete ~uch de~criptor and I am ,a tblied thJt it ~hould be ,h::letcd. In m~ vio.:1 1 the pmnar) Iuncti on <>f such an emplo}ee .md the :,ubManc.: of the \\Ori-. rxrt,,nncd h> ,uch an c mpl o) ec 1~ non - ckncal In relatton to ··(krical Grade r. the 1\~ 11\C'-; has o llered to dclc tc the 1h1rd descriptor quot.:d nwo1' ing Reccpt10n. Sinc..e I h<1, c deleted a si milar descr iptor lt11t.lcr Clerical Grade I. thi~ ,kscripto r mu,t also be deleted under Clerical Grade 2. In relation tO the li r:,t quo rc c.J dc,cripto r under Cl .:nc al (.i radc 2 . the /\ MA C\ has ofli.:rcd to restrict ~uch dc ,c riptor to cm plO)C CS perfom11ng ,uch worl-. full 11111 c The p,inic s seemed un ,ure "heth cr th e dcsc ripwr ··Computerised cash ierin g and operat ion or -1AB facilities.. related onl) 10 "I ,\B facili uc, or \\hc th er the wurd , ··c. omputen,c..'CI caslnenng.. sho uld be read mdepcndcntl) . I was informed that the AMACS Im,. in the past. covered the trnd111onal I AB opcrJtions \\hich hJ, c bccn single purp<he func11on,. I ,1111 inl ,1 m1ed that more recently TAO operations have " id cncd a11d arc no\\ no longer only t\peratcd in smglo.: purpo~c l,1cihtics. I ,1a, 11111,nnc..-d for c~amplc that a p,.:n.nn primaril> cmplt>~cd ,,~ .1 bar aucnuant 1111gh1 inc1dcntall) ,11,o operJte 1he ·11\B facilit ie s. No douht the "s uh, 1,ince.. of a per~o ns \,ork may \.tr) from c.be 10 case. In ,ome cm.e, it \\ 111 be a question ol dcgrec ,,nd 111\ollc a ,aim: judgment al> to ,,h<11 1, the sub,tancc or prim.tl') fon cl ion o f a per~ons work in the con l..:>-1 llf the tm plo) er·, or~:misatu,n ,,f worl-. It i~ my l'ie" the word, "op erauon of TAB racil itic, ti1II tim c" ~hnultl appear JS a dc,cnptor for Clencul urade 2. !" hi: 1cn11 ··Computcriscd cashieri ng" require ~ separate wn,iderat ion. It scen1- to me thal ·-c omp utcri~cd cas hiering" " ould he unciJcntal 10 the primJr} funcuon nf empll') c..-c, m , ari ou, i11du ,1 r ic~ . 1lo".:,cr. there m:iy he so me ca,c, "h ere at i~ 1hc primar~ fun r tinn of a clerica l em ployee. So as to cater fo r the las t mcnuoncJ I am sa1i,licd th.11 the relc, ant dcscnptor should b,; \ anc d 10 re.id - "C. 0 111pu 1cn,cd CJ,hiering in the Office... lhc other de,cnptor in tli,rutc under ('lcncal Grade 2 i, ··(,,immg Room Cashier". nu ~ ,,ould ,ee m to he a dut) of more n.:ce nt crea tion in ()u ccnsland. Mr () ' Bncn sta ted that hb union onl) dc,ircd to co,er Gaming Room Cashiering from the otlice and J id nllt \\'bh to co, er an emplo) cc operatllll! fr om a cJge in the Gammg Room a~ appnrcnt l) mu~ t occur on ~um.: occasions. Agai n it scc1m 10 me that dctennination of thl\ que.t111n ,hould depend on what i, 1hc pnmJr) luncuon of the ~mplo} CC or "h at i< 1hc ~ubManua l nature of tli e ~mploymcn t. If the pri mary fu m: tion of the emp loyc..: or the su b,tan tial nature of the emp loyment i~ to regularl) worl. in an nHkc doing tradiuonJI cle rical "or!-. but 10 incidentall) perfom1 cushier duuc, from the o ffi ce then the cmp lo) cc~ function 1~ clem:al. ho,,c , er. ii the employees primary function or ,ub~tantial emplo~ ment i, w perfom1 ho,pitalit~ \\Ori.. and ineidcntall) act a.'> a cu~h, cr 1h cn the worl-. is non-c lerical. 1-13'15 I DO( 24 Marc h, 19951 QUEENS LA ND GOVER MENT I ·o us TRI AL GAZETTE In many case , 11 "i ll be a ma tt er o f degree " ith var> ing shade , o f grey. In my , ,e,, the de,cnp1or "( iaming Roo m Ca,hic r.. i~ not approp riate under the circum~tances. The matter is not free of ~i fficul_ty and my dc1cnnination ,\ill probably not pro, idc an an ~,,er m all c1rcu111~t ance~. howc, er. in I.he clerical co ntc~t ill\ c1hed in 1hc a\,a rd m question I propose to in scn the follo\\'ill l! de scriptor in lieu of ..Gaming Room C11-hie r": "Gaming Ca~hicr 111 the office :·. rhe, anJtions ,, ill be opcr,11ivc a., from J.t March J995 . The Con11 ni~sion or da~ acco rdingl) . R \\ . BO ll ( ,O IJ RE. Comrni ~'loner. lpproranet'f M~ J. Spri~g~ , tor the Au~traliun Liquor. Hosp1talit} and Miscellaneous \).orl-.crs l'nion. Queensland Branch. llnion of fmp l oyee, Mr 0 . O'Brien for 1h e Austra lian Municipal. Administrau,c . Cleric.ii and Service~ Unio n, Central :ind Southern Queensland (.)crical and Ad1111 nis 1ra11,c Brand,. Union of l·mployees and the 1-edcratcd Cieri...~ · Union o f Au,tral ia. o nh Queensland Branch. Union nf Empl o)ee~ M, R. White for The Regi stered and I ilcnsed Clubs Aswciation of Queensland. l 1nion of l·mpl O) er;. Operative Date: 14 Ma rch 1995 Dce1 ~ion !\pp licat 1on fo r Reopening Rel eased: 1.5 March 199 5 ##il######/1#####1'11##############11###11###/1#####11######### 815 -- 2 of 2 --