BA v Commission for Children and Young People and Child Guardian [2012] QCAT 100
CITATION: BA v Commission for Children and Young
People and Child Guardian [2012] QCAT 100
PARTIES: BA
v
Commission for Children and Young People and
Child Guardian
APPLICATION NUMBER: CML144-11
MATTER TYPE: Childrens matters
HEARING DATE: 9 and 10 February 2012
HEARD AT: Brisbane
DECISION OF: Elizabeth Benson-Stott, Presiding Member
Pam Goodman, Member
DELIVERED ON: 24 February 2012
DELIVERED AT: Brisbane
ORDERS MADE: [1] The decision of the Commissioner for
Children and Young People and Child
Guardian made on the 25 July 2011 to issue
a negative notice and refuse the blue card
application for BA is confirmed.
[2] The Tribunal prohibits the publication of
the name of the Applicant, the name of the
Applicant’s wife and children, and the
names of the complainant and witnesses
as referred to in the page 2 of the report of
Dr Sue McCulloch dated 2 May 2008.
CATCHWORDS: Whether applicant represents an unacceptable
risk of harm to children – exceptional case –
protective factors – risk factors – non-publication
order
APPEARANCES and REPRESENTATION (if any):
APPLICANT: BA was represented by Mr Dan Sushames of
Counsel with Harris Sushames Laywers
instructing
RESPONDENT: Commissioner for Children and Young People
and Child Guardian represented by Karen Alton
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REASONS FOR DECISION
Background
[1] Mr BA (known herein as „Applicant‟), is the Applicant in these proceedings.
[2] The Applicant resides in Brisbane with his wife and three children. He is
currently working part-time for his wife and was until recently engaged in a
course of study. On 13 March 2011 the applicant‟s university applied to the
Respondent for a blue card on his behalf as he required one to complete his
course of study.
[3] As part of its decision making process, the Respondent obtained a police
criminal history check regarding the Applicant. The history shows that the
Applicant was convicted of “Receive Corrupt Benefit” on 8 December 2008.
The history discloses that the Applicant was also charged with “procure
sexual act by threat / intimidation” (between 6/9/07 and 13/10/07),
“Demanding property, benefit or performance of services with threats”
(between 6/9/07 and 13/10/07), and “Official corruption” (on/between 6/9/07
and 13/10/07)”. The evidence is that all charges arose out of the same
behaviour by the Applicant, and that the latter charges were not proceeded
with.
[4] The Applicant was convicted of receiving a corrupt benefit and was
sentenced to 18 months imprisonment to be released after serving three
months on entering recognizance self $5,000 to be of good behaviour for
three years.
[5] The three year good behaviour period expired on 8 December 2011.
[6] In accordance with reasons dated 25 July 2011, the Commissioner issued a
negative notice.
[7] The Applicant seeks a review of this decision and applied to the Tribunal on
16 August 2011 asking the Tribunal to set aside the Respondent‟s decision
and for him to be issued with a positive notice and blue card.
[8] The application was heard in Brisbane on the 9 February 2012 and
10 February 2012.
The relevant law
[9] The Commission for Children and Young People and Child Guardian Act
2000 (the CCYPCG Act) confers jurisdiction on the Queensland Civil and
Administrative Tribunal (QCAT) to review decisions of the Commissioner.
[10] Section 24 of the QCAT Act provides that, on review, the Tribunal may:
(a) Confirm or amend the decision; or
(b) Set aside the decision and substitute its own decision; or
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(c) Set aside the decision and return the matter for reconsideration to the
decision-maker for the decision, with the directions the tribunal
considers appropriate.
[11] Section 19 of the QCAT Act provides:
In exercising its review jurisdiction, the Tribunal—
(a) must decide the review in accordance with this Act and the enabling Act
under which the reviewable decision being reviewed was made; and
(b) may perform the functions conferred on the tribunal by this Act or the
enabling Act under which the reviewable decision being reviewed was
made; and
(c) has all the functions of the decision-maker for the reviewable decision
being reviewed.
[12] The Applicant‟s criminal history or charges did not contain convictions for
serious offences as defined under the Act. The charge originally laid
against the Applicant of „procure sexual act by threat/intimidation‟ is for an
offence categorised as a serious offence, however the Applicant was
convicted for an offence other than a serious offence, as defined at section
156 of the Act. Under these circumstances the Commissioner must issue
a positive notice unless satisfied that the Applicant‟s is an exceptional case
in which it would not be in the best interests of children for him to have a
blue card. If this is so then the Commissioner must issue a negative
notice.
[13] In deciding whether to issue a positive notice in the Applicant‟s case the
Tribunal must put itself in the shoes of the Commissioner and consider
section 221 of the Act. The relevant provisions are outlined below:
221 Issuing prescribed notice to person with no conviction etc. or conviction
for offence other than serious offence
(1) Subject to subsection (2), the commissioner must issue a positive notice
to the person if—
(a) the commissioner is not aware of any police information or
disciplinary information about the person; or
(b) the commissioner is not aware of a conviction of the person for any
offence but is aware that there is 1 or more of the following about the
person—
(i) investigative information;
(ii) disciplinary information;
(iii) a charge for an offence other than a disqualifying offence;
(iv) a charge for a disqualifying offence that has been dealt with
other than by a conviction; or
Note for subparagraph (iv)—
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For charges for disqualifying offences that have not been dealt with, see
sections 208, 217 and 240 (in relation to prescribed notices), and
sections 269, 279 and 298 (in relation to exemption notices).
(c) the commissioner is aware of a conviction of the person for an
offence other than a serious offence.
(2) If subsection (1)(b) or (c) applies to the person and the commissioner is
satisfied it is an exceptional case in which it would not be in the best
interests of children for the commissioner to issue a positive notice, the
commissioner must issue a negative notice to the person.
[14] In determining whether the applicant‟s case is exceptional, the Tribunal
must have regard to the factors listed in s 226 of the CCYPCG Act. That
section is set out below:
226 Deciding exceptional case if conviction or charge
(1) This section applies if the commissioner—
(a) is deciding whether or not there is an exceptional case for the person;
and
(b) is aware that the person has been convicted of, or charged with, an
offence.
(2) The commissioner must have regard to the following—
(a) in relation to the commission, or alleged commission, of an offence by
the person—
(i) whether it is a conviction or a charge; and
(ii) whether the offence is a serious offence and, if it is, whether it is
a disqualifying offence; and
(iii) when the offence was committed or is alleged to have been
committed; and
(iv) the nature of the offence and its relevance to employment, or
carrying on a business, that involves or may involve children; and
(v) in the case of a conviction—the penalty imposed by the court
and, if the court decided not to impose an imprisonment order for
the offence or not to make a disqualification order under section
357, the court‟s reasons for its decision;
(b) any information about the person given to the commissioner under
section 318 or 319;
(c) any report about the person‟s mental health given to the commissioner
under section 335;
(d) any information about the person given to the commissioner under
section 337 or 338;
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(e) anything else relating to the commission, or alleged commission, of the
offence that the commissioner reasonably considers to be relevant to
the assessment of the person.
[15] The CCYPCG Act does not define the term “exceptional case”. The law is
now well established that the determination of an exceptional case is a
matter of discretion depending on the individual circumstances of the case.
[16] In Kent v Wilson [2000] VSC 98, Hedigan J of the Victorian Supreme Court
commented on the term “exceptional circumstances” when considering a
breach of community correction orders. At paragraph 22, he stated:
“Exceptional is defined, contextually in the Oxford English Dictionary (2nd
Edition Volume V), the greatest dictionary, as meaning „unusual, special, out of
the ordinary course‟. This does mean any variation from the norm.
The facts must be examined in the light of the Act, the legislative intention, and
the interests of the prosecuting authority, the defendant and the victims. It may
be that the circumstances amounting to be exceptional must be circumstances
that rarely occur and perhaps be outside reasonable anticipation or expectation.
Courts have been both slow and cautious about essaying definitions of this
kind, leaving the content of the meaning to be filled by the ad hoc examination
of the individual cases. Each case must be judged on its own merits, and it
would be wrong and undesirable to attempt to define in the abstract what are
the relevant factors.”
[17] In the matter of OAA re (2006) QCST 142, the former Children‟s Services
Tribunal found that, in determining an “exceptional case”, consideration is
to be given as to whether the applicant presents an unacceptable risk of
harm to the children of Queensland.
[18] The focus of the CCYPCG Act is the protection of children. It is intended
to put gates around employment/volunteering to protect children from
harm. Harm is defined in this Act to have the same meaning given in
section 9 of the Child Protection Act 1999.
[19] Section 6 of the CCYPCG Act provides that the Act is to be administered
under the principle that the welfare and best interests of a child are
paramount. Section 155 further provides that:
“the paramount consideration in making a decision relating to employment
screening is a child‟s entitlement to be cared for in a way that protects the child
from harm and promotes the child‟s wellbeing”
[20] The Tribunal must have regard to these factors in determining this
application.
[21] The standard of proof to which the Tribunal must be satisfied is upon the
balance of probabilities. In the case of Maher [2004] QCA 492, the
Queensland Court of Appeal adopted the submission at paragraph 30 that:
“...the Tribunal was required to be satisfied on a balance of probabilities,
bearing in mind the gravity of the consequences involved, that there was an
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exceptional case, in which it would not harm the best interests of children for a
positive notice to be issued.”
[22] Neither party bears an onus of proof in regard to review proceedings, with
the Tribunal Appeal Panel in the case of Storrs [2011] QCATA 28, stating
that:
“The tribunal agrees that a proper analysis of the law must lead to the
conclusion that there is no onus on the Commissioner to convince the Tribunal
that on the balance of probabilities Mr Storr‟s case was an exceptional case
such that it would harm the best interest of children for him to have a blue card.
The tribunal is required to determine whether an exceptional case exists or not
after evaluating all available evidence before it without any party bearing the
onus of proof that an exceptional case exists.”
Further considerations of the law – The evidence of the psychologist
[23] The Applicant provided copies of two reports from psychologist Dr Susan
McCulloch, who he had seen on a number of occasions. The 2008 report
was originally heavily edited by the Applicant but the Tribunal was provided
with a full copy of the report by the Applicant‟s Counsel during the hearing.
A second report was completed in October 2011.
[24] The psychologist‟s reports dated 2 May 2008 and 2 October 2011 which
formed part of the Applicant‟s case did not include any Curriculum Vitae of
Dr McCulloch or details of her experience.
[25] At the commencement of the hearing on 9 February 2012, the Tribunal
queried with Counsel whether Dr McCulloch was appearing as a treating
psychologist or as an expert. The Tribunal referred the Applicant‟s legal
representative to Australian Psychological Society guidelines and raised
concerns that if the guidelines were not followed Dr McCulloch‟s evidence
may not support the Applicant‟s case.
[26] Dr McCulloch is a counselling and forensic psychologist who has practised
since 1985. She is a member of the Australian Psychological Society and
the Australian Psychological Society College of Forensic Psychologists.
She advised the Tribunal that that she was familiar with the Australian
Psychological Society guidelines and Code of Ethics, along with the
Forensic College guidelines.
[27] Dr McCulloch informed the Tribunal that she was requested to be an
expert at this hearing but has mainly treated the Applicant so she was torn
between being an expert and treating psychologist so she stated she could
be both the treating psychologist and the expert at this hearing.
[28] This issue was addressed in the submissions from the parties. Both
parties submitted that her evidence in relation to the risk of reoffending
should not be relied upon by the Tribunal as Dr McCulloch was appearing
as a treating psychologist.
[29] Dr McCulloch provided two psychologist‟s reports which concluded with
her opinion that the Applicant had a low risk of recidivism and made
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comments relating to the Applicant and her opinions of his risk of
reoffending, and the low risk of harming children.
[30] Insofar as Dr McCulloch‟s evidence is concerned, the rules of many courts
specifically exclude people who have had a prior treating relationship with
clients from providing expert reports for the client. Even where the rules of
the court fail to explicitly exclude such reports, the prior treating
relationship raises the question of impartiality of the treating psychologist.
[31] Under the QCAT Act, this Tribunal is able to inform itself as it considers
appropriate (s 28). The Tribunal does however hold a concern that given
Dr McCulloch has treated the Applicant, she was bound by the Australian
Psychological Guidelines to instruct her client to attend elsewhere for an
expert report. The psychologist‟s report should only have reflected matters
within her treatment knowledge – observations of treatment of the client,
presenting issues, diagnosis, findings made, further treatment required,
and progress made during treatment. The reports should not have been
based on a forensic assessment as the psychologist had been the
Applicant‟s treating psychologist.
[32] In these unusual circumstances, the Tribunal considers it unsafe to rely
upon her conclusions regarding the Applicant‟s risk of recidivism. As a
result of the psychologist acting both as a treating psychologist and an
expert psychologist providing an opinion, the Tribunal has been denied
what might have been important evidence, and ultimately the Applicant
has been denied the opportunity to present evidence to the Tribunal about
his level of risk of reoffending.
[33] The Tribunal will take into account the evidence of Dr McCulloch as a
treating psychologist.
The undisputed relevant facts
[34] The Applicant has a conviction for the offence of „receive corrupting
benefits‟ as well as charges for the offences of official corruption,
„demanding property, benefit or performance of services with threats‟.
„Procure sexual acts by threats/intimidation‟ is listed on the Applicant‟s
criminal history. The evidence is that all charges arose out of the same
behaviour by the Applicant, and that the latter charges were not proceeded
with. In addition the offence and the alleged offences were not the result of
a single occurrence.
[35] The conduct occurred in approximately September / October 2007.
[36] With regard to the offence, the Applicant was employed by a government
department when he was considering an application lodged by a 27 year
old woman. Several discussions took place between the woman and the
Applicant during which the applicant indicated that he would consider the
application favourably if the woman had sex with him.
[37] The Applicant ultimately arranged to meet the woman at her home and
went to her home where he was intercepted by police who had been
monitoring some of the telephone calls.
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[38] The Applicant was charged with the offences listed above, and ultimately
spent three months in jail between 8 December 2008 until 8 March 2009.
Upon release he was placed on a good behaviour bond which expired
8 December 2011.
[39] Since his release from prison, the Applicant‟s friends and family have
noticed a positive change in his personality such as he has become much
more communicative and less stressed, and is now more social.
[40] The Applicant is now the primary carer of his three children (twins aged
approximately one-and-a-half (1.5) years of age, and a child of
approximately five (5) years of age) as his wife works. He is responsible for
most care duties for the children and is often in the company of the children
of family friends.
[41] There is no evidence of any crimes or other anti-social behaviour against or
involving children.
Other evidence
[42] Oral evidence provided to the Tribunal is summarised below so far as the
Tribunal has had regard to the evidence in making its determination.
Applicant‟s evidence
[43] In evidence the Applicant advised the Tribunal that:
[43.1] His initial reason for applying for the blue card was to teach
TESOL in 2010.
[43.2] He had edited the first report of the psychologist Dr Susan
McCulloch as he felt it was irrelevant to the application for a blue
card. His wife also did not know about him being sexually
molested in childhood.
[43.3] He has an awareness now of how his childhood and his life has
significantly impacted his life:
[43.3.1] He grew up with ethical standards in which his father
overly exerted authoritative power and had affairs;
[43.3.2] He was sexually molested at the age of approximately
eight (8) years;
[43.4] Revolution in his home country of „I‟ when he was approximately
thirteen (13) years resulted in great restrictions on his personal
freedom and development;
[43.5] He married his first wife at approximately twenty-four (24) years of
age and divorced at approximately twenty-seven (27) years of age
due to he and his then wife having different personalities;
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[43.6] He taught English to Adults while studying for a Bachelor of Arts
(English translation and Interpretation) in „I‟. He obtained his
Bachelor Degree in approximately 1997;
[43.7] He started working for the Australian Embassy in December 1995
as a driver and was rapidly promoted. He left the Embassy in
approximately September 2004;
[43.8] In approximately 2003 he met his now wife RL and commuted
regularly from „I‟ to the „EAU‟ where she lived. In approximately
July 2004 he married his now wife;
[43.9] In 2004 he obtained Australian citizenship. In approximately
December 2004 he and his wife moved permanently to Australia;
[43.10] The family moved to Canberra in May 2005. In late 2005, only a
week after they had purchased a home in Canberra, he accepted
a position of promotion to Brisbane and the family moved to
Brisbane in February 2006.
[43.11] Their first child was born in 2007 and both his mother and mother
in law moved in with the family for an extended period.
[43.12] The offence was committed in late 2007, at a time of great
personal stress, both at home and at work. At the time of his
offence he was withdrawn from his family and was not functionally
communicating.
[43.13] He was incarcerated from approximately 8 December 2008 until
8 March 2009, and upon release was placed on a good behaviour
bond which expired December 2011.
[43.14] At the time of the offence he had undergone many major life
changes in a short period of time and didn‟t have mature and
functional communications channels at home or at work. He feels
that he now has the skills and maturity to deal with pressures
appropriately. He believes that he is able to communicate now
with family and friends, and use mature and functional
communication in the process.
[43.15] He had tried to gain insight into the offence – why it happened and
how he could make sure that he doesn‟t harm others again,
particularly children who are vulnerable. He stated that he spent a
year thinking and struggling with himself and thinking of ways to
overcome his mistakes and not repeat them.
[43.16] He has an awareness now of how his experiences during
childhood have significantly impacted his life, particular his
relationship with his father who was emotionally distant and
withdrew from his family. His was aware that his father had a
number of extra-marital affairs.
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[43.17] He has over time since the offence was committed grown up and
is now developed an awareness of how to recognise and deal with
stress. He identified his triggers as:
[43.17.1] Taking life seriously;
[43.17.2] Making his workload and his work position his priority in
life;
[43.17.3] Not talking to family or friends;
[43.17.4] Withdrawal from family and friends;
[43.17.5] Conflict with his wife;
[43.17.6] Being in a position of power when feeling overwhelmed.
[43.18] His management of his stressors include:
[43.18.1] Talking to his wife using functional communication;
[43.18.2] When conflict arises to either leave talking for a time
when he calms down, or taking time out;
[43.18.3] Trying to look at the situation in different ways and see it
in a positive and challenging way;
[43.18.4] Managing lifestyle such as eating correctly and sleeping
correctly;
[43.18.5] Prioritising things;
[43.18.6] Being assertive and saying no when needing to say no;
[43.18.7] Thinking of the triggers which caused the stress;
[43.18.8] Meeting with friends and making time for family;
[43.18.9] Postponing any major life changes when stressed;
[43.18.10] Seeing a counsellor when feel the need to see one.
[43.19] He would consider anyone with any criminal history to pose some
risk to children. For example, someone who had crashed a car
could be considered a danger to children, but he cannot see how
his offence relates to bringing any harm to a child. He has
difficulty in linking his isolated offence to being considered a risk to
children.
[43.20] At the time of his offence he was not receiving psychological
treatment. He didn‟t know anything about stress, what causes it
and what it causes. He tried to figure out himself why he
committed the offence and how he could prevent it happening
again. He found some useful information on the web and also
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spoke to his family doctor, particularly in relation to the migraines
he was suffering at the time.
[43.21] He read psychologist Dr Susan McCulloch report approximately
two (2) years after he was released from prison and it was then
that he began to realise what stress can do. He spoke to his wife
and family doctor about what causes stress, how to deal with it,
and how to prevent it.
[43.22] Approximately two (2) years ago (2010) his general practitioner
treated him for depression, but the doctor gradually withdrew him
off of this medication.
[43.23] In 2010 he worked for IBM for approximately nine (9) months but
resigned from this position to take up studies in audiology.
[43.24] He has put his studies of a Master of Audiology on hold while
awaiting the review of his application for the blue card as he
requires a blue card to undertake placements in his study.
[43.25] He did not gain insight or awareness of the impact of his childhood
and in particular his relationship with his father until 2011. He had
learnt that his father‟s behaviour impacted on him significantly.
[43.26] When asked who his behaviour had harmed, the Applicant
advised that he considered that his behaviour had harmed the
complainant, his family, the government department that he had
worked for and his former colleagues. The Applicant stated that
he is ashamed of his actions.
[43.27] The Applicant was asked how he had harmed the complainant.
The Applicant advised that he could imagine the harm that she felt
by putting himself in her shoes. He stated that she would feel that
she couldn‟t trust the system and that Australia was a corrupt
country. He stated that she would feel helpless and disappointed
and frightened of people, particularly of people from the Middle
East.
[43.28] He felt that what he did was wrong as it has significantly affected
him and his family.
[43.29] He has sought rehabilitation such as:
[43.29.1] Counselling with a psychologist;
[43.29.2] General practitioner intervention such as treatment for
headaches and pain, along with medication treatment for
depression and taking of vitamin B pills;
[43.29.3] Visiting a counsellor in approximately mid November
2011 through his wife‟s Employee Assistance Program
for one (1) session to ensure that he was on the right
path with the use of strategies;
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[43.29.4] Mainly through self education such as online learning
about how to manage stress.
[43.30] At the time of the offence he could not afford to pay for a
psychologist or counsellor as he was under financial hardship.
When he was asked by the Tribunal „Did your General Practitioner
refer you to a Psychologist under the Medicare Better Access
Program which fully funds sessions for a particular amount of
time?‟, he responded that he had never been referred to a
therapist. He did not feel the need for counselling unless it is
necessary as he is feeling better within himself.
[43.31] With stress he can become „tired and cranky‟, but he has learnt to
explain to his family that he is not feeling good, and then proceed
to either have a sleep or take some time out.
[43.32] He understands his offending behaviour was related to stress,
depression, miscommunication with his wife, conflicts with his wife,
not prioritising things, team leader bullying, withdrawal from family,
and an inability to handle power in a position.
[43.33] He believes that he is able to communicate now with family and
friends, and use mature and functional communication in the
process.
[43.34] In the last year, he has had a good marriage.
[43.35] He has learnt from his past and why the offence occurred.
Witnesses‟ evidence
[44] RL, wife of the Applicant gave evidence to the Tribunal regarding the
Applicant stating:
[44.1] She was shocked when heard about the Applicant‟s offence. His
behaviour was out of character for him and she never thought he
would do something like that.
[44.2] The Applicant has told her the details of his offending behaviour.
[44.3] At the time the Applicant committed the offence he was under
immense pressure as they had had their first child, they had
moved interstate three (3) times in a short period of time, their
parents stayed with them for up to nine (9) months, they had no
social network in Brisbane when they relocated here, they used to
argue a lot, they had a lot of problems in their marriage and they
could not communicate, and the Applicant did not know how to
manage stress.
[44.4] Up until the offence was committed, the Applicant would not
communicate, he was a strict person, and he worked a lot.
[44.5] He tells her how much he still suffers through his unethical
behaviour and how it has affected his family‟s life.
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[44.6] She has seen a gradual change in her husband over time since
the offence. When he offended he went to a counsellor for help
which is something he would not normally do. He now recognises
the importance of getting professional help when he is under
stress and can‟t cope. When they had the twins, and she found
herself under great stress he encouraged her to seek counselling.
[44.7] Around children, including his own and those of friends, he is
engaged with them, he does not yell at them, he tries to explain
things to them, and he is protective of them.
[44.8] He can now communicate and the marriage is good.
[44.9] He now believes professional help is necessary. He went to see
Sue McCulloch who helped him, he printed out a lot of information
on the internet in relation to stress, and he went to see her EAP
work counsellor to see if he is on the right track.
[44.10] Before he would get angry and raise his voice, now he tells her he
is not in a good place and he takes some time out and calms
down and comes back and talks to her.
[44.11] She particular noticed the change in the applicant after the birth of
their twins. He is now supportive and calm and taught her
techniques to help manage her stress.
[44.12] He now socialises with friends. Many of their clients who come to
Australia are already friends and this helps with the socialisation;
[44.13] He has developed insight into the harm he has done and what he
did that affected his family. He says often he suffers when he
thinks about what he has done and what it would have been for
the complainant to go through and how it would have changed her
life. He suffers for his actions;
[44.14] The Applicant has been gradually working on himself and it took
him a while to develop insight but she is now positive that he
would not breach a position of trust again, and that he will not
reoffend as he has learnt how to deal with power.
[44.15] Today he is supportive, protective around children, and engaged
with people.
[45] Estelle Faghih, a friend of the Applicant gave evidence to the Tribunal
stating:
[45.1] She has known the Applicant for approximately fifteen (15) years.
[45.2] He has told her that he was shocked with his actions and that he
did not know at the time why he had done it. They have not
spoken about the effect his behaviour had had on the
complainant, but he has said he was sorry for what he had done.
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[45.3] She was surprised at how forthright the Applicant has become.
He told her that seeing a psychologist has helped him. He told her
that he had been under pressure from the move to Australia, then
from Sydney to Canberra, then to Brisbane and dealing with a
young baby and having relatives staying with him.
[45.4] He said the psychologist helped him to realize the effect his father
had on him, and that he‟d always been very hard on himself.
[45.5] She has not seen the Applicant in person since approximately
2010.
[45.6] Applicant appears happier and has a better lifestyle. She has
noticed that the Applicant‟s migraines seem to have gone and he
is more open than he previously was and is no longer reserved.
[45.7] She would trust Applicant with her own children.
[46] Fariborz Norouz, friend of the Applicant, gave evidence to the Tribunal
about the Applicant stating:
[46.1] He has known the Applicant for a period of approximately ten (10)
years. He has had regular and frequent contact with the Applicant
over a long period of time, including a period when he lived with
the Applicant for approximately four months. He has noticed that
the Applicant no longer has an “upset face” which is a difference
compared to the time around the offence.
[46.2] Sometimes the Applicant talks about the stress and how he can
now cope.
[46.3] The Applicant has not spoken to him directly about the offence,
but they do talk about feeling stressed and finding a way to cope
with stress.
[46.4] The Applicant is a good person and the Applicant now asks
people how they deal with their stress so he can continue to learn.
[46.5] If he felt that the Applicant was not a safe person he would not
take his son to the Applicant‟s house. If he cannot find a
babysitter on days he needs to go to work then he has no
hesitation in leaving his son in the care of the Applicant, even
knowing the details of the offence.
[47] Farahnaz Jafari, friend of the Applicant, gave evidence to the Tribunal
about the Applicant stating:
[47.1] She has known the Applicant for approximately thirteen (13)
years.
[47.2] She is the ex-wife of Fariborz Norouz, a witness in this hearing.
She lives in Victoria and visits every five (5) to six (6) weeks
staying with the Applicant and his wife as she has a five year old
child who she has a commitment to visit.
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[47.3] She believes that the Applicant was under a lot of stress at the
time of the offence.
[47.4] Since the offence the Applicant has become open in his
communication and carries himself with dignity. She was living
with the Applicant‟s family when she first moved to Australia and
this was shortly after the offence and has noticed a positive
change in the Applicant since that time in that he has opened up
talking more over the last year.
[47.5] The Applicant has mentioned to her that he has regretted how his
actions have affected everybody. In particular he has mentioned
the suffering of his wife and daughter while he was in jail.
[47.6] Her assessment is that the Applicant‟s interaction with children is
good, and she would leave her own child in the care of the
Applicant.
[48] Dr Behzad Rafiee, General Practitioner and also friend of the Applicant,
gave evidence to the Tribunal stating:
[48.1] He is the General Practitioner for the Applicant for approximately
eight (8) years.
[48.2] He has been friends with the Applicant and has had a personal
relationship with the Applicant for over ten (10) years.
[48.3] The Applicant had told him that he was remorseful and sorry for
what he had done.
[48.4] The Applicant informed him that he committed the offence for
some reason but the Applicant was not sure why but that he was
under a lot of stress.
[48.5] On 17 October 2007, he referred the Applicant under the Better
Access Program for free sessions to see psychologist Chris Day,
however there is no report from this psychologist received and he
did not know if the Applicant had attended the psychologist.
[48.6] He had informed the Applicant on a number of occasions of
funded programs that the Applicant could access for free
counselling.
[48.7] At an appointment on 13 November 2010, the Applicant was not
keen to receive medication or attend counselling that was
recommended.
[48.8] At an appointment on 17 March 2011, the Applicant presented
worried about the outcome of his blue card and he was prescribed
Aropax for a period of approximately one (1) month;
[48.9] At an appointment on 8 November 2011, the Applicant informed
him that his blue card had been rejected and he appeared highly
stressed. The Applicant was counselled by Dr Rafiee on that
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occasion by talking about the issue and trying to find a way out.
He discussed counselling with the Applicant and the funded
sessions with a psychologist were revisited. The Applicant had
informed him he did not need to see a psychologist at that time.
[48.10] He and the Applicant, and their families socialise together.
[48.11] He never thought the Applicant would commit this offence in the
first place.
[48.12] The Applicant is remorseful and he does not believe the Applicant
is that type of person to commit that offence as the Applicant has
come from a good family and had a good marriage. He would not
commit this offence again.
[48.13] The Applicant has never spoken to him about the impact this has
had on others but has spoken quite often about the impact it has
had on himself and his family.
[48.14] The Applicant is a family man who respects his wife and children
and would not offend again.
[48.15] He has not seen the Applicant act inappropriately toward children.
[49] Dr Susan McCulloch, treating psychologist of the Applicant, gave evidence
to the Tribunal about the Applicant stating:
[49.1] She had written the reports dated 2 May 2008 and 2 October
2011.
[49.2] She has considerable experience in dealing with sex offenders.
[49.3] She was requested to be an expert at this hearing but has also
treated the Applicant so she was torn between being an expert
and treating psychologist so she stated she could be both the
treating psychologist and the expert at this hearing.
[49.4] She has seen the Applicant on the following dates:
[49.4.1] 16 October 2007 – approximately one (1) hour of
treatment
[49.4.2] 30 October 2007 – approximately one (1) hour of
treatment
[49.4.3] 6 November 2007 – approximately one (1) hour of
treatment
[49.4.4] 22 April 2008 – approximately one (1) hour of treatment
[49.4.5] 28 April 2008 – approximately one (1) hour of treatment
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[49.4.6] 23 August 2011 – approximately three (3) to four (4) hours
for an assessment in relation to this hearing and the blue
card.
[49.5] She believes the cause of the Applicant‟s behaviour was “in a
nutshell” stress – from his own unrelenting standards, from the
new baby and having extended family in the home and from work
and attitudes he was experiencing at work. Dr McCulloch
explored with the Applicant:
[49.5.1] Applicant‟s cultural issues;
[49.5.2] Applicant‟s changing core beliefs;
[49.5.3] Applicant not having his own identity;
[49.5.4] Applicant‟s personality shaped around his childhood.
[49.6] The Applicant‟s offending was a result of the stressors in his life
and had stemmed from learned behaviour developed through
childhood and influenced by an authoritative father.
[49.7] At the time of the offence, although he was intellectually aware of
the standards and practices operating in Australia, he would
regress to previously learned behaviours. However, now that he
has had to face being charged and going to prison (from
December 2008 until March 2009), he has now been shocked into
making the adjustment. The Applicant is able to handle stress
better and is less likely to behave in the way he has previously
behaved due to undergoing therapy, being confronted by the
consequences of his behaviour and (most importantly)
experiencing the consequences of his behaviour.
[49.8] Therapy has involved cognitive behaviour therapy looking at
socialization, communication, affective feelings, identifying
stressors and triggers, how his behaviour has impacted on others,
and looking at how culture and stress have contributed to the
offence.
[49.9] At the initial treatment sessions the Applicant came in to the
sessions very depressed and agitated. At these initial sessions
she thought that the Applicant did not have insight but was
intellectual in his presentation.
[49.10] When the Applicant presented for the assessment on 23 August
2011, he presented in a different place emotionally and showed
insight. He was calmer and in perspective and spending more
time with family. He was able to articulate the consequences of
his actions on others. He appeared to have developed his own
coping system and he appeared to be able to apply strategies to
manage his stress.
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[49.11] The Applicant has shifted in personality and attitudes since the
offences and is likely to integrate more closely at an experiential
level, not just an intellectual level.
[49.12] During therapy the Applicant had acknowledged his behaviour as
intimidating. At the time of the offence he was under a great deal
of pressure and defaulted to the way he had been socialized to as
a child, and was particularly affected by attitudes to women in „I‟,
where it was common to have “women on the side”.
[49.13] The Applicant was initially concerned about the consequences of
his behaviour on himself and later in the appointment in 2011
could explain consequences on others. In 2011 she noted that the
Applicant was somewhat different because he had experienced
the consequences of his actions. It was her view that the
applicant had shifted his identity and grown up. He has developed
his own strategy to cope emotionally, both in prison and in life. He
had explored issues that had previously discussed in therapy and
“come to grips” with those issues.
[49.14] Further treatment was needed for monitoring and support
particularly in relation to the Applicant‟s depression, the
Applicant‟s relationship with his father, culture, and the many
childhood issues that the Applicant faced. He has progressed in a
positive way but if further counselling does not occur then there is
a possibility of the Applicant regressing and returning to his default
mechanisms. The Applicant required further counselling to
safeguard against reverting to learned behaviours if faced with
stressful and powerful situations in the future.
[49.15] If the Applicant is placed in a children environment when further
treatment has not occurred around the issues the Applicant still
needs to address, then there could be a regression to his default
mechanisms and him not handling that environment in a
productive way.
[49.16] It could be concerning that the times that the Applicant has
attended for treatment or intervention by a psychologist or
counsellor may be calculated around the legal issues.
[49.17] Going to prison was critical in that he learned from his experience.
He now has an awareness regarding his behaviour and his
responsibility to himself and others. He has a greater self
awareness.
[49.18] The Applicant is more secure in himself.
The Issue for the Tribunal
[50] The Tribunal must determine whether, on the balance of probabilities, “an
exceptional case in which it would not be in the best interests of children
for the commissioner to issue a positive notice” has been established.
Whether this is an exceptional case includes a consideration of whether
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there is an unacceptable risk that issuing a positive notice would harm the
best interest of children. Any hardship or prejudice suffered by the
Applicant flowing from such a determination is irrelevant to this
consideration.
[51] Unless the Tribunal is satisfied that issuing a positive notice would be
contrary to the best interest of children, a positive notice must be issued.
The Commissioner’s submissions
[52] The Commissioner provided oral and written submissions which are
summarised below.
[53] Ms Karen Alton submitted the following with regard to the Applicant:
[53.1] The Applicant‟s offence was recent having been committed in
September to October 2007. The Applicant‟s period of good
behaviour only recently expired on 8 December 2011, so the
serious consequences for any further offending by the Applicant
has only recently been removed.
[53.2] The Applicant‟s offending was of a sexual nature in which he
breached his position of power, authority and trust in relation to a
person who was highly vulnerable and in a dependant position.
[53.3] Although there was some expression by the Applicant of remorse
and insight of his actions on the complainant, his main reflections
were around the impact on himself and his family which was
particularly supported by Dr Rafiee‟s evidence.
[53.4] Dr McCulloch gave evidence that the Applicant would benefit from
further counselling to address underlying issues and the Applicant
reverting back to learned behaviours if faced with stressful
situations.
[53.5] In the absence of clear and significant insight of the Applicant into
his offending, coupled with the triggers that resulted in the
offending having not been fully addressed in counselling, the
Applicant remains an unacceptable risk of harm such that his case
is an exceptional one.
[53.6] The Applicant‟s strategies he has learnt have been predominantly
self taught to address his stress. This raises concerns regarding
the strength of his strategies and whether they will remain in
place.
[53.7] The Applicant‟s offending is relevant to child related regulated
employment as:
[53.7.1] The Applicant crossed boundaries of professional and
personal behaviour that are unacceptable by community
standards which was reflected in the Court imposing a
partially served actual term of imprisonment;
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[53.7.2] The offending was of a sexual nature where the Applicant
used his position of power, authority and trust for his self
sexual gratification with a highly vulnerable person;
[53.7.3] The position of power, authority and trust was breached by
the Applicant through deliberate and ongoing actions
which was not a „one off‟ circumstance;
[53.7.4] Although the offending was not against a child, the
Applicant took advantage of the vulnerability of the
complainant who was in a position of dependency on the
Applicant;
[53.7.5] The period of good behaviour imposed on the Applicant
has only recently expired on 8 December 2011, and the
serious consequences for any further offending by the
Applicant has only recently been removed;
[53.7.6] The complainant was an Adult, however the Applicant will
be in a position of power if working with children who are
vulnerable, and he has demonstrated he can cross ethical
boundaries and misuse his power, authority, and trust.
[54] The evidence still supports the original decision of the Commissioner that
this is an exceptional case and the Applicant is a risk to children.
[55] Ms Karen Alton, on behalf of the Commissioner, stated that a non-
publication order should be granted to not publish the names and any
identifying information of the complainant and witnesses listed on page 2 of
the report of Dr Susan McCulloch dated 2 May 2008 relevant to the
Applicant. She submitted that it is likely that the children of the estranged
wife could be identified or traced in respect of any of the information before
the Tribunal including the reasons for decision.
The Applicant’s submissions
[56] The Applicant‟s Counsel provided oral and written submissions which are
summarised below.
[57] Counsel submitted the following regarding the Applicant:
[57.1] The Applicant has a good history in relation to children and that
there is no evidence to assert that he is an unacceptable risk to
children.
[57.2] The Applicant is unlikely to be aggressive or act violently towards
children or in their presence.
[57.3] None of his offending related to children.
[57.4] He has only had one conviction.
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[57.5] His treatment has enabled him to work through issues relating to
stress which may trigger a default pattern of behaviour which
contributed to his offending.
[57.6] His incarceration had a positive effect on him and enabled him to
realise that his behaviour and cultural influences were not
acceptable in Australia.
[57.7] He is committed and determined to rehabilitate himself.
[57.8] Dr McCulloch gave evidence that the Applicant has developed
insight and awareness as to his behaviour and that an
improvement can be observed in relation to mechanisms he
utilises to manage stress.
[57.9] All referees of the Applicant knew of his offence and stated how
the Applicant had changed in a positive way.
[57.10] There is always some risks in anyone holding a blue card,
however the question is whether or not the risks are unacceptable.
[57.11] The applicant has developed insight and awareness of the effect
of his actions on himself, his family, and others.
[57.12] He knows he has done wrong, he knows his limitations, and he
does not present as a risk to children.
[57.13] He has learnt from his mistakes, and is moving toward his future
where he is growing and continuing to learn.
[57.14] The case does not meet the definition of „exceptional‟.
[57.15] That a positive notice should be issued to the Applicant.
[58] Counsel submitted written reasons in relation to a non-publication order that
the decision of the Tribunal be de-identified given that there may be media
attention attached to the Tribunal‟s decision which may bring unnecessary
and harmful attention to the Applicant and his family, and may have an
adverse effect on the complainant and her family.
The Tribunal’s view
[59] The Tribunal has very carefully considered the oral and written material
before it. The Tribunal has also carefully considered the Commissioner‟s
reasons for decision dated 25 July 2011. The Tribunal is mindful of section
226 in its analysis below.
[60] In doing so the Tribunal identified potential risk factors and potential
protective factors following the example in Commissioner for Children and
Young People and Child Guardian v Maher and Anor [2004] QCA 492.
[61] Potential protective factors of the Applicant are:
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[61.1] The Applicant has supportive relationships with friends who are
aware of his offending behaviour.
[61.2] The Applicant has a stated desire to put the past behind and build
a better life for himself, his wife, and his children.
[61.3] He has attended five (5) treatment sessions with a psychologist
and one (1) treatment session with a counsellor.
[61.4] He has the support of his wife.
[61.5] Caring for his three (3) children of which two (2) are twins.
[61.6] The Applicant has no criminal history since 2007 and there is no
evidence of abhorrent behavior since 2007.
[61.7] There has been no known harm against children.
[61.8] The Applicant has some coping strategies which he implements in
his everyday life.
[61.9] The Applicant is employed in his wife‟s business and has been
engaged in studying.
[61.10] He has stated some remorse for his actions.
[62] Potential risk factors of the Applicant are:
[62.1] An offence that has breached community standards of acceptable
and appropriate behaviour which was reflected in the Court
imposing a partially served term of imprisonment.
[62.2] The offence involved not a single impulsive act but a considered
and calculated course of conduct over approximately a period of a
month.
[62.3] The Applicant‟s persistence in carrying out the sexual demands on
a vulnerable complainant.
[62.4] His position of power, authority and trust over a person in a
vulnerable position was used to attempt to obtain sexual
gratification.
[62.5] There was an abuse of power over a vulnerable person in relation
to his offence.
[62.6] The offence was quite recent and his good behaviour bond of
three years only expired on 8 December 2011.
[62.7] His demonstrated preparedness to cross ethical boundaries when
employed in an official role.
[62.8] Although the offending was not against a child, the complainant
was in a position of dependency upon the Applicant, a position the
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Applicant had been in for a number of years and in which the
Applicant should not have taken advantage of.
[62.9] Greater focus of reflections into the consequences of the
Applicant‟s actions revolve around the impact on himself and his
family.
[62.10] Triggers that led to the offending have not been fully addressed
through counselling.
[62.11] Although Applicant expressed remorse and appeared to describe
an acceptance of responsibility, his true insights into the
consequences of his actions impacting negatively on the
complainant are not clear from the evidence. The Applicant did
not appear to demonstrate sufficient consideration of the effect of
offending on the vulnerable complainant as his main focus was on
the impact it has had firstly on himself and then on his family.
[62.12] The Applicant has not been employed in a position of power,
authority, and trust since the offence, and his ability to cope in that
situation has not been tested.
[62.13] Without ongoing treatment there is an increased risk of the
Applicant reverting to his learned behaviour. The Applicant has
not committed himself to ongoing treatment.
[62.14] The Applicant did not seek counselling that his general practitioner
referred him to on a number of occasions when severe stress and
depression were identified.
[62.15] The Applicant required further counselling to safeguard against
reverting to learned behaviours if faced with stressful and powerful
situations in the future. The Applicant would be exposed to his
learned behaviour with children if he did not address his treatment
needs.
[62.16] It has not been until the appointment on 23 August 2011 that the
Applicant had gained considerable insight into his offending
behaviour. Prior to this appointment in 2011, the Applicant could
only „intellectualise‟ strategies for coping.
[62.17] There is some concern that the Applicant‟s only engagement with
counselling and psychologists may have been in association with
legal matters. Treatment has occurred on the following dates and
in relation to legal matters and intervention with counselling:
[62.17.1] 16 October 2007 – approximately one (1) hour of
treatment with psychologist;
[62.17.2] 30 October 2007 – approximately one (1) hour of
treatment with psychologist;
[62.17.3] 6 November 2007 – approximately one (1) hour of
treatment with psychologist;
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[62.17.4] 22 April 2008 – approximately one (1) hour of treatment
with psychologist;
[62.17.5] 28 April 2008 – approximately one (1) hour of treatment
with psychologist;
[62.17.6] Incarcerated from approximately December 2008 until
the March 2009;
[62.17.7] 16 August 2011 – Applicant filed a Review Application
with the Queensland Civil and Administrative Tribunal;
[62.17.8] 23 August 2011 – approximately three (3) to four (4)
hours for an assessment with psychologist in relation to
this hearing and the blue card;
[62.17.9] Mid November 2011 – approximately one (1) hour with
an EAP Counsellor;
[62.17.10] 8 December 2011, the period of the good behaviour bond
imposed on the Applicant by the Court expired;
[62.17.11] February 2012, the Queensland Civil and Administrative
Tribunal hearing.
[62.18] The Applicant has been in counselling for a short period of time
which has been only six (6) counselling sessions.
[62.19] Mental illness, namely depression, which could resurface when
exposed to workplace stressors.
Section 226 of the Act
[63] The Tribunal must also take into account matters listed in this section of
the Act in deciding whether or not there is an exceptional case.
[64] The Tribunal notes that the charge initially laid against the Applicant of
“procure sexual act by threat / intimidation” is categorised as a serious
offence under the legislation, although the applicant conviction was for an
offence other than a serious offence.
[65] The offence occurred in 2007 over approximately a one (1) month period.
A major consideration for the Tribunal is: has enough time elapsed since
the Applicant began implementing the strategies which he says he has
learned from his counselling and his online research? Can the Tribunal be
satisfied he has turned the corner?
[66] It is relevant that none of the witnesses considered the Applicant to be a
risk to children. The Tribunal has no reason to doubt the sincerity of the
witnesses. However, none of these witnesses ever thought that the
Applicant would commit his 2007 offence.
[67] In relation to the nature of the offence and its relevance to employment
involving children, the Tribunal notes that although the offending was not
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against a child, however the complainant was in a position of dependency
upon the Applicant, a position the Applicant had been in for a number of
years and in which the Applicant should not have taken advantage of. The
Applicant was in a position of power, authority and trust over a person in a
vulnerable position when he attempted to gain self sexual gratification.
[68] In relation to penalty, the Tribunal notes that the Applicant was
incarcerated for approximately a three (3) month period and then placed
on a good behaviour bond until December 2011.
[69] Finally the Tribunal is able to consider anything else relating to the
commission or alleged commission of the offence which it reasonably
considers relevant.
[70] The Tribunal considers it relevant that the Applicant has not, since his
conviction, been placed in a power situation where he has been faced with
a high level of stress where he might be tempted to misuse his power. As
a consequence, he has not been tested.
Conclusion
[71] On the balance of probabilities, the Tribunal is satisfied that exceptional
circumstances exist, and the negative notice should be confirmed. The
Tribunal is satisfied that the Applicant poses an unacceptable risk of harm
to children.
[72] The Tribunal is concerned that the Applicant has not been tested in
relation to a situation involving power, trust, and authority since the offence
was committed.
[73] The Tribunal is concerned that the Applicant was in a position of trust and
power which he misused at the expense of a vulnerable person. There
was clearly a power/authority imbalance in the relationship. Even though
the Applicant‟s offence was not in relation to children, should he obtain a
blue card he will be in a position of power, trust, and authority when
working with children. The Applicant may be exposed to his learned
behaviour with children if he has not addressed his further treatment
needs.
[74] It is the Tribunal‟s view that the Applicant requires further counselling to
safeguard against reverting to learned behaviours if faced with stressful
and powerful situations in the future. As noted above, the Tribunal does
not have the benefit of an assessment by an expert addressing the
question of the risk of the Applicant‟s recidivism. Such a report would
have been of great benefit to the Tribunal.
[75] The Applicant has presented the Tribunal with evidence of several
protective factors. The Tribunal accepts that the Applicant has made
some changes to his life in approximately the past twelve (12) months.
The Applicant is to be commended for making the efforts he has made so
far.
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[76] The notice regime is largely focused on an Applicant‟s history and the
Tribunal accepts the Commission‟s concerns regarding the Applicant‟s
appropriateness to hold a blue card because:
[76.1] the offence was of a sexual nature.
[76.2] the offence involved a breach of position of power and authority.
[76.3] the Applicant was in a position of trust.
[76.4] the fact that Applicant has provided a greater reflection into his
consequences of his actions revolving around the impact on
himself and his family.
[76.5] Dr Susan McCulloch‟s evidence that the Applicant required further
counselling to safeguard against reverting to his default
mechanisms if faced with the position of power or stress.
[76.6] Dr Susan McCulloch‟s evidence that if the Applicant is placed in a
children environment when further treatment has not occurred
around the issues the Applicant still needs to address, then there
could be a regression to his default mechanisms and him not
handling that type of environment in a productive way.
[77] The Tribunal agrees with the Commission‟s concerns and believe that they
raise sufficient concerns about the applicant‟s case for the Tribunal to
accept that there is an unacceptable risk.
[78] The Tribunal has applied the criteria set out in section 102 and for the
reasons set out above the Tribunal is satisfied that by application of the
law on the subject previously set out to the facts and circumstances as
found by this Tribunal and the views it has formed on relevant matters this
is an exceptional case in which it would not be in the best interests of
children for a positive notice to be issued to the Applicant.
[79] The Tribunal therefore orders that the Commissioner‟s decision to cancel
the Applicant‟s positive notice and blue card be confirmed.
Reasons for non-publication order
[80] The Tribunal is able to act under subsection (1) on the application of a
party to the proceeding or on its own initiative. Both parties sought a non-
publication order. The Commissioner sought such an order to include the
names and any identifying information of the complainant and witnesses
listed on page 2 of the report of Dr Susan McCulloch dated 2 May 2008.
The Applicant did not oppose this application. The Applicant submitted
written reasons in relation to a non-publication order that the decision of
the Tribunal be de-identified given that there may be media attention
attached to the Tribunal‟s decision which may bring unnecessary and
harmful attention to the Applicant and his family, and may have an adverse
effect on the complainant and her family.
[81] Non-publication in the present circumstance can be justified on the basis
that the publication of names and any identifying information of the
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complainant and witnesses listed on page 2 of the report of Dr Susan
McCulloch dated 2 May 2008 relevant to the Applicant may have an
adverse effect on the complainant and her family, and bring unnecessary
attention to the Applicant‟s wife and children.
[82] The Tribunal is satisfied that the publication of the name of the Applicant,
the name of the Applicant‟s wife and children, the names of the
complainant and witnesses as referred to on page 2 in the report of Dr Sue
McCulloch dated 2 May 2008, in this decision should be prohibited
pursuant to s 66 of the Queensland Civil and Administrative Tribunal Act
2009.
[83] The principles of openness and accountability can still be achieved and
maintained through a non-publication order. The public interest is served
by permitting the public to access details of the blue card matters, the
decisions made by the Tribunal, and the reasoning behind the decisions.
[84] Pursuant to section 66 of the Queensland Civil and Administrative Tribunal
Act 2009, the Tribunal prohibits the publication of name of the Applicant,
the name of the Applicant‟s wife and children, and the names of the
complainant and witnesses as referred to on page 2 in the report of Dr Sue
McCulloch dated 2 May 2008 in this decision. The publication of this
decision and the reasons will occur, albeit de-identified.
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Official source: https://www.sclqld.org.au/caselaw/QCAT/2012/100