Downey & Anor v Carlson Hotels Asia Pacific Pty Ltd [2004] QDC 310
DISTRICT COURT OF QUEENSLAND
CITATION: Downey & Anor v Carlson Hotels Asia Pacific Pty Ltd [2004]
QDC 310
PARTIES: PETER JUSTIN DOWNEY and TERESITA DOWNEY
Plaintiffs
v
CARLSON HOTELS ASIA PACIFIC PTY LIMITED
Defendant
FILE NO/S: D4992/02
DIVISION:
PROCEEDING: Trial
ORIGINATING
COURT: District Court, Brisbane
DELIVERED ON: 14 September 2004
DELIVERED AT: Brisbane
HEARING DATE: 8 – 11 September 2003
JUDGE: McGill DCJ
ORDER: Judgment that the defendant pay the plaintiffs $125,419.
CATCHWORDS: TRADE PRACTICES – Misleading and Deceptive Conduct
– whether misrepresentations in brochures approved by the
defendant but composed and distributed by others conduct of
the defendant.
TRADE PRACTICES – Misleading and Deceptive Conduct
– representation that return of seven percent per annum
guaranteed – whether reasonable basis for making
representation – assessment of damages.
TRADE PRACTICES – Misleading and Deceptive Conduct
– whether defendant knowingly concerned in breach of s 52
by another.
TRADE PRACTICES – Limitation Period – Misleading and
Deceptive Conduct – when cause of action complete –
conditional contract.
Trade Practices Act 1974 (C’w’th) s 51A, s 52, s 75B,
s 82(2).
Australian Competition and Consumer Commission v
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Universal Supports Challenge Ltd [2002] FCA 1276 –
followed.
Henville v Walker (2001) 206 CLR 459 – followed.
MAM Mortgages Ltd v Cameron Bros [2002] QCA 330 –
followed.
Pace v Westpac Banking Corporation [2002] QCA 350 –
applied.
Parkdale Custom Built Furniture Pty Ltd v Puxu Pty Ltd
(1982) 149 CLR 191 – considered.
Sydney Harbour Casino Properties Pty Ltd v Coluzzi [2002]
NSWCA 74, [2002] ANZ Conv R 253 – applied.
Wardley Australia Ltd v Western Australia (1992) 175 CLR
514 – applied.
Yorke v Lucas Pty Ltd (1985) 158 CLR 661 – applied.
COUNSEL: M M Stewart SC and A P J Collins for the plaintiffs
J S Douglas QC and M R Bland for the defendant
SOLICITORS: Quinn & Scattini solicitors for the plaintiffs
Gilbert & Tobin for the defendant.
[1] The plaintiffs signed a contract dated 27 November 1997 to buy for $240,500 a lot
in what was then a proposed building lot plan: Exhibit 1. Before doing so they
were provided with advertising brochures which promoted the development, making
extensive use of the name “Radisson”. The contract was subject to the lot being
leased back to a particular company for a period of five years, and what was
contemplated was that the development when complete would be operated as a
Radisson hotel. The contract settled on 22 November 1999, and the lease was
entered into, and for a short time the building was operated as a hotel, but in
February 2000 the lessee failed to pay the agreed rent, and subsequently became
insolvent. The plaintiffs say that as a result they have suffered a loss from the
purchase.
[2] The plaintiffs allege that the brochures contained a number of representations which
were misleading or deceptive and therefore in breach of the Trade Practices Act
(“the Act”). They allege that the defendant itself engaged in misleading or
deceptive conduct by the making of those representations in those brochures, or in
the alternative was knowingly concerned in a contravention of the Act by
misleading or deceptive conduct on the part of those who produced and distributed
the brochures, and hence liable under s 75B of the Act. The defendant disputes that
the brochures contained most of the representations alleged by the plaintiffs, and
that any representation in the brochure was misleading or deceptive. It also disputes
that it is liable under s 52 in respect of any misleading or deceptive conduct in the
form of misrepresentations in the brochures, or that it is liable under s 75B. It
further disputes that the plaintiffs have suffered a loss as a result, and alleges that
the proceeding has not been brought within the time limit specified in the Act.
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Background to the transaction
[3] Because the question of reliance is in issue on the pleadings, it is necessary to say
something about how the plaintiffs came to sign the contract. The plaintiffs are
both registered nurses living in Sydney; Mr Downey had previously worked briefly
as a teacher: p.28, p.139. They own their own home and had in addition some
savings, some invested in shares but most held in a cash management account:
p.29. They had no previous experience of investing in real estate. He came to think
about his retirement and was looking for a secure, low risk investment to provide
some additional financial security: p.30. After seeing a newspaper advertisement,
they attended a seminar in Sydney on 3 November 1997 on investing in residential
real estate, organised by Southern Cross Investments: p.30. Reference was made to
negative gearing: p.32.
[4] In the course of this seminar Southern Cross offered what Mr Downey described as
a one stop shop, where everything could be attended to by people who were
described as being independent professionals: p.35, p.140. There was a solicitor
there, Mr Richards, who was introduced to the audience, and an accountant. The
audience were invited to bring their own solicitors or financial advisers or
accountants but these people were made available to those who wanted them. In
due course the seminar turned to promoting properties marketed by Southern Cross.
There was however no direct mention of this particular project, the Radisson Suites
Hotel: p.36. At the end of the seminar the plaintiffs registered their interest in
taking matters one step further, and as a result attended a meeting in Sydney on
8 November 1997: p.36, p.142.
[5] At this meeting they were interviewed by a representative of the marketer who
obtained information about their financial position so as to confirm that they were
from the marketer’s point of view suitable for investing in some of the residential
stock that was available. Another representative provided information about what
stock was available, including the Radisson Suites Hotel: p.37. This was the first
time they had heard about this project, and he gave them some promotional
material. Copies of this material became Exhibits 3, 4 and 5. Exhibit 3 is a glossy
brochure with “Because it’s Radisson and it is on Queen” on the cover. Exhibits 4
and 5 are advertisements that have the general layout and appearance of newspaper
articles. These three documents were read by the plaintiffs (p.44, p.142) before
there was a further meeting, during which the contract was signed.
[6] The marketers had contacted them again, and as a result they went back to another
meeting, on 27 November 1997: p.47. By then the plaintiffs had discussed the
matter and decided that it looked a good investment and that they would go ahead
with it: p.47-8. On that day there were a series of meetings with various people, all
of which were arranged by the marketers: p.48. They spoke to a person who
organised the finance, to the solicitor Mr Richards, to an accountant, to an insurance
representative and to financial advisers: p.37. They were not the only purchasers
involved in meetings with these people on that day. Everything that required
signing was signed that day: p.151.
[7] On their account the solicitor said he had a lot to cover and proceeded to do so at
great speed: p.48, p.151. They were provided with a document which Mr Richards
went through: Exhibit 7. In the course of this he managed to convey some degree
of personal enthusiasm for the project; he does not seem to have conveyed
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effectively that there were any particular hazards or dangers associated with this
investment: p.49. Nothing occurred which caused the plaintiffs to reconsider their
decision, taken previously, to go ahead, and at the end of the interview with him Mr
Downey signed the contract Exhibit 1: p.50. They subsequently saw an accountant
who suggested that the contract be in the names of both plaintiffs, and as a result it
went back to Mr Richards who amended it and Mr Downey also signed it: p.52. As
might have been expected in the circumstances, the accountant also did not provide
any warnings about the contract or any hazards with it: p.154.
[8] Some time after the contract was signed Mr Downey saw an article in a Sydney
paper about risks associated with an investment of this kind, and went to a seminar
where the speaker warned people about property sold on the basis of rental
guarantees: p.54. There was no reference to this particular project, and although
Mr Downey asked about it, and the speaker promised to get back to him, he did not
hear any more about it from that source: p.54. Mr Downey then rang Mr Richards’
secretary, and eventually was able to obtain a copy of the contract from him: p.55.
He then saw a solicitor, who basically told him that it would cost a lot of money to
investigate the matter thoroughly, but that there may not be anything to worry
about, because it would be unlikely that Radisson would be mixed up with
somebody who was going to go bad: p.57. In any event they made no move to pull
out of the contract, and completed it after the building was constructed and the plan
registered, on 22 November 1999: Exhibit 6, para 24.
[9] In the contract Exhibit 1 there is, in clause 4 on p.2 of the document under tab 1, a
statement that the “serviced apartment manager”, identified in clause 1.1 as 570
Queen Street Management Pty Ltd, proposed to engage Radisson Hotels Pty Ltd as
its manager to operate the serviced apartment/apartment hotel business. Mr
Downey said he did not see that provision until after he had signed the contract, and
indeed some time after, when he obtained a copy of the contract from Mr Richards:
p.66. Prior to that he had thought that a Radisson company would be managing the
hotel: p.67.
[10] After the contract was signed, there was material sent by the developers such as
progress reports, and in addition there was material sent by some Radisson
company, including a card, apparently a Radisson privilege card (p.68, p.148), and
other promotional material: p.57. One of the magazines sent out became Exhibit 8.
Brochure Exhibit 3 : paragraph 6 representations
[11] Exhibit 3 was a glossy brochure which referred to the development. It was a
marketing brochure, apparently produced by the developers or the marketers. A
copy was given to the plaintiffs. It was alleged in paragraph 6 that the defendant
approved of and consented to Exhibit 3, and knew or ought to have known that
Exhibit 3 would be provided to potential purchasers in order to promote the sale of
units in the Radisson Suites development. This was admitted in the defence: paras
9, 12.
[12] The first issue is whether the defendant knew or ought to have known the wording
in Exhibit 3 was intended to and did convey five particular things to potential
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investors.1 I think that strictly speaking the allegation ought to have been expressed
as one that the wording would convey various things to potential investors. There is
evidence that the defendant knew of the content of the brochure, and therefore the
defendant may be taken to have known, or ought to have known, that it would
convey such things as the brochure naturally does convey to potential investors.
That is essentially something which is derived from the wording used; there is no
independent evidence of the existence of any particular intention on the part of
developers as to what Exhibit 3 would convey, or any other evidence of the
knowledge of the defendant as to what Exhibit 3 would convey.
[13] It was admitted that Exhibit 3 would convey that the units referred to in the
brochure were to be associated with Radisson, but it was denied that the brochure
would have conveyed that by reason of the association the units would be a good
investment: defence para 10. The defendant pointed out that that is not stated
expressly in the brochure, which is true, but it was conceded in submissions that the
Radisson name was widely associated with hotels of high quality and that a hotel
associated with Radisson would be more likely to be patronised than one with no
association with Radisson or a hotel operator with comparable prominence.2 If that
is so, one would expect the mere association would enhance the attractiveness of the
proposal, and in that way tend to suggest that it was a good investment.3 On page 64
there is a statement that “In keeping with the Radisson reputation for quality, an
exceptional level of finishes and inclusions has been attained.” The title on page 12
is “the Radisson advantage” which in itself implies that by reason of the association
a unit would be a good investment. There is also a statement on page 18 under the
heading “Operator/Manager credentials – major international hotel ‘in house’
booking service.” Apart from these, it is obvious that the inclusion of the references
to Radisson in the brochure was intended to make the purchase of the units more
attractive because the hotel would be run by a reputable, competent and effective
operator. The involvement of Radisson in the project added respectability to it, and
the references to Radisson in the brochure added credibility to everything that it
contained. I am satisfied that this allegation has been proved.
[14] The next allegation was that the brochure would have conveyed that the defendant
considered the purchase of units to be an outstanding opportunity for investment.
This appears to be based on the statement on page 12 that Radisson was positioned
“to allow the company to take advantage of outstanding opportunities in Australia.
Radisson Suites is just the one they were waiting for.” That certainly suggests that
the defendant regarded the “Radisson Suites” proposal as an outstanding
opportunity, but for itself. There is nothing in that to indicate directly that the
defendant regarded Radisson Suites as an outstanding investment opportunity for
purchasers of units, although the inference is that they regarded it as an outstanding
opportunity for operation of a hotel, and that indirectly suggests that the purchase of
units which would be leased back for operation of the hotel was an attractive
proposition. Accordingly I am not persuaded that paragraph 6(b)(ii) is made out.
The next allegation is that the defendant would only be involved with such a
1 Statement of claim, para 6(b), most of which is in issue: defence paras 10, 11. The pleadings have
been amended a number of times and the relevant one was filed 8 September 2003, the first day of
the trial. The relevant defence is that filed on 8 September 2003.
2 See also the defendant’s self-promotional material in Exhibit 12 document 9.
3 That was certainly the way Southern Cross saw it: see Exhibit 12 document 7 at pp.17, 22.
4 As printed the pages of Exhibit 3 were unnumbered. For the purposes of the trial they were by
agreement given numbers, starting with page 1 inside the front cover.
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development if it were an outstanding opportunity. Again I think that this is related
to its being an outstanding opportunity for the defendant rather than being an
outstanding opportunity for purchasers of units. For that reason paragraph 6(b)(iii)
is also not made out.
[15] The next question is whether the advertising brochure would convey to potential
investors that the defendant considered the subject matter to be a guaranteed
success. This depends on a statement on page 12 which, after referring to the
prospects of growth in demand for serviced apartments, continued: “Such growth,
coupled with the guaranteed success of such a centrally located and magnificently
appointed complex as Radisson Suites, has propelled Radisson’s decision to enter
into a hotel management agreement to operate the $32 million development.” That
is an assertion that Radisson’s decision to act in a particular way was “propelled”,
that is to say caused, by among other things the guaranteed success of the Radisson
Suites complex. Such a statement could only be true if Radisson did consider that
the project would be a guaranteed success, that is to say, the suites hotel being
constructed by the developer, if operated by Radisson, would be a guaranteed
success. That is strictly speaking not the same thing as saying that an investment in
the project by the purchase and leaseback of a particular unit would be a guaranteed
success, but if the hotel is a guaranteed success it would be a guaranteed success for
everyone including those who had purchased and leased back units, and therefore,
albeit slightly indirectly,5 Exhibit 3 would convey to potential investors that the
defendant considered investment in units in the project to be a guaranteed success.
[16] This is not to say that this statement impliedly guarantees that any particular result
would be obtained, but rather that the investment would be a success in some form
or other. Accordingly I do not think that it is falsified or qualified to any material
extent by the qualifications expressed in relation to the projections set out on
page 10, and to the disclaimer in fine print at the foot of page 18. In my opinion
reading the brochure as a whole may involve a qualification of the reliability of the
detail of projections and estimates, but does not qualify or materially detract from a
generalised assertion about success being guaranteed. What the brochure was
saying overall in my opinion was that success was guaranteed, although specific
figures quoted as to what would occur in the future were necessarily only estimates,
so the result ultimately achieved may well have been different. There is plenty of
scope for that to occur without removing the justification for regarding the operation
as a success. That is the effect of reading the document as a whole, in my opinion.
[17] Finally it is alleged that the defendant ought to have known that Exhibit 3 would
convey to potential investors that they could rely on Radisson’s opinion as to the
quality of the investment in deciding to invest. What is said on page 12 is that
Radisson is a regional hotel management company, and that it has a strategic
international affiliation with Radisson Hotels International Inc, which is one of the
world’s major hotel companies with over 330 properties in 42 countries, which
operates, manages and franchises deluxe plaza hotels, suite hotels, hotels, inns and
resorts. That implies and conveys in my opinion that it is a company which is
particularly likely to be able to detect a good opportunity when it sees one, and
conversely to be able to distinguish between a building which because of its central
location and magnificent appointments is a guaranteed success, and one which is
5 In view of the nature of the target audience, the significance of such a subtle distinction could easily
be missed, and is therefore irrelevant.
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not. Accordingly its opinion as to the quality of the building, and hence the hotel
operating under Radisson’s management, is something on which the potential
investors could rely as to the quality of what they were buying into by purchasing a
unit with a leaseback to be operated as part of that hotel. In my opinion therefore
paragraph 6(b)(v) is made out.
Paragraph 7(e) representations
[18] Turning to paragraph 7(e) of the statement of claim, this was also concerned with
the question of what was represented by the brochure Exhibit 3, that is by Southern
Cross who produced and distributed the brochure. Paragraph 7(e) of the statement
of claim alleged that at all material times the defendant knew that by this brochure
Southern Cross made ten representations. The defendant admits the allegations in
paragraphs 7(e)(i) – (iv), which refer to a guaranteed net return of seven percent per
annum for five years:6 defence para 16. Some question arose as to what was meant
by the word “guaranteed”. In the legal sense, something is guaranteed if the
promise of the promisor is supported by a collateral promise by someone else to
answer for the debt or default or breach of the promisor. Plainly what was being
offered was not a guaranteed return in this sense; there was no guarantee being
provided by anyone else of any obligation of the lessee under the lease. However,
in my opinion the more common or popular meaning of the term “guaranteed
return” is one that is assured, one that will definitely be forthcoming, one that can
be relied on.7 That in my opinion is the ordinary meaning to the expression and is
the meaning that Exhibit 3 would objectively convey to potential investors.
[19] The defendant submitted that the word “guaranteed” merely indicated that the return
did not depend on the actual income earned by the letting of the room. Reference is
made to the evidence of Mr Downey at p.42, where he was asked and replied:
“Would you have entered into the investment – would you have made the
investment without the claim for the – the rental was guaranteed? -- I don’t think so
because if you do – not that I have much to do with hotel rooms but I can imagine
hotel rooms being vacant for a lot of the time. But here it talks about there – that’s
not a problem. Even if the room is vacant you’ll still be paid the rent because
there’s a guarantee.” That certainly indicates that Mr Downey understood that the
return did not depend upon the income generated by letting the particular room or
suite which was to be purchased by the plaintiffs, and leased back, but it still
involves the proposition that the rent would definitely be paid because of the
guarantee.
[20] There are I think two aspects to this. Certainly the rent and hence the return to an
investor was not dependent upon the occupancy of the individual room, and that
aspect was clearly understood by Mr Downey. But there is the further question of
whether the rent and hence the return was dependent upon the success of the
business overall. What was in my opinion conveyed by the emphasis on a particular
level of return being guaranteed was that this amount would definitely be
forthcoming, and that this was independent not only of the income generated by the
6 Except for paragraph 7(e)(iii) which makes a representation which was not misleading or deceptive,
and can be disregarded.
7 See Sydney Harbour Casino Properties Pty Ltd v Coluzzi [2002] NSWCA 74, [2002] ANZ Conv R
253 at [46].
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particular suite owned by a particular investor, but also independent of the income
generated by the operation of the hotel as a whole.8
[21] That was in my opinion the crucial feature of what was set up here, and why it can
be seen that those responsible for marketing it in this way were rogues. They were
promising a high rate of return from the investment, 9 but on the basis that this would
be paid by way of rent by the company to which the units would be leased. That
company was without means to meet its obligations to pay rent under those leases,
except to the extent that the hotel could be operated with sufficient success to
generate profits to cover the rent. It had effectively no reserves or other financial
capacity to cover the rent if the profits proved inadequate for that purpose.
[22] In theory if 570 Queen Street Management Pty Ltd had sufficient funds the
proposition that this return was “guaranteed” would have been fulfilled, because
that was the obligation on the lessee under the lease. That obligation was not
dependent, so far as the terms of the proposed lease were concerned, on either the
success of the hotel business, or fluctuations in matters such as interest rates. It was
like any other lease, where the obligation to pay rent is in law absolute, and in
practice dependent solely on the financial capacity of the lessee. The problem here
was not with the terms of the lease, but with the financial capacity of the lessee.
[23] Hence what was set up here was simply a trap for the investor. A company with no
significant assets was put in place to hold the leases. There was an agreement
between it and the defendant for the defendant to manage the hotel as a Radisson
hotel, but the defendant was under no obligation to any of the lot owners in relation
to the rent under the lease. The only obligation was on a company which was going
to be without means if the hotel was not successful. Yet the promotional material,
Exhibits 3, 4 and 5, 10 went to great lengths to suggest that the “management
company” to which the units would be leased and which would be responsible for
paying rent, and the Radisson company (ie the defendant) which would be
managing the hotel, were one and the same. Careful reading of the material would
have indicated that that was not being expressly promised, and that there was a
specific management company for this property which may well not be a Radisson
company or a company associated with Radisson, although that was never stated
expressly. It was not a complete case of suppressio veri, but there was a great deal
of suggestio falsi.
[24] Exhibit 3 uses the name “Radisson Suites 570 Queen Street” on pages 1, 4, 8, and
the name “Radisson Suites 570 Queen” on pages 2, 7, 10, 13 and 19, thus
associating the address 570 Queen Street with the name “Radisson”. Page 8 refers
twice to “a guaranteed return”, and on page 9 there is the reference to the “five year
seven percent per annum rental guarantee provided by 570 Queen Street
Management Pty Ltd.” Page 10 also refers to the apartment being leased “back to
570 Queen Street Management Pty Ltd and receive a guaranteed seven percent per
annum for five years.” On page 12 there is the statement that “Radisson is a
regional hotel management company”, and that “Radisson Suites is just the one they
were waiting for”, and subsequently at the foot of the page reference to “Radisson’s
decision to enter into a hotel management agreement to operate the $32 million
development.” This says that Radisson is a hotel management company and it has
8 See also as to Mr Downey’s understanding of “guarantee” pp.93, 99; and Mrs Downey p.144.
9 A typical rate of return on an investment in a home unit is four to five percent: Smith p.133.
10 The way in which Exhibits 4 and 5 did this is set out later.
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entered into a hotel management agreement and it is going to operate the
development. Further on page 18 there is the heading and statement
“Operator/Manager credentials – major international hotel ‘in house’ booking
service.” That is obviously a reference to Radisson.
[25] The message conveyed by pages 12 and 18 is that there is a hotel management
agreement for Radisson, a hotel management company, to manage or operate this
development, and this together with the repeated use of the name “Radisson Suites
570 Queen” suggests that the company “570 Queen Street Management Pty Ltd” is
a Radisson company. 11 It is the management company, and Radisson is a
management company, and it has entered into an agreement to operate the
development. The obvious inference is that it is the Radisson vehicle through which
Radisson will be managing the “Radisson Suites 570 Queen Street”. That in my
opinion is the inference objectively conveyed by Exhibit 3 as a whole. Significantly
there is nothing in Exhibit 3 which indicates that 570 Queen Street Management Pty
Ltd has nothing to do with Radisson, and that it is a separate company interposed
between the “major international hotel” identified as the “operator/manager” on
page 18 and the owners.
[26] There is nothing in any of the material in any of the brochures to suggest that the
reference to a “guaranteed return” was to be taken in any way other than in what I
have described earlier as the common or popular meaning of the term.
Paragraph 7(e)(v) in my opinion reflects that meaning, and on that basis I find that
Exhibit 3 did make a representation that a purchaser of a unit who leased it to 570
Queen Street Management Pty Ltd was assured of receiving rental which would
amount to seven percent per annum net for five years. Some of the references, for
example on page 7, add that the rental is “reviewed to CPI”. Clause 2.2 of the
schedule to the draft lease which is under tab 9 in Exhibit 1 provides for the rent to
be adjusted each year on the basis of the Consumer Price Index (see also the
definition in clause 1.1.9). The point for present purposes in my opinion is that the
investor was being promised that the payment of rent was assured. I find that
Exhibit 3 did include the representation referred to in paragraph 7(e)(v).
[27] The next allegation is also disputed, in that it is denied that the advertising brochure
represented that the investment would be self-funding. But page 7 of Exhibit 3
contained an investment analysis which was based on a loan of 100 percent of the
cost of the apartment, stamp duty, solicitors’ fees and borrowing costs. It purported
to show how, taking into account tax deductions based on a taxable income of
$45,000 per annum and an interest only loan at a particular rate of interest, and the
rental income “guaranteed”, there was a particular after tax net cash flow, which
was positive in each of the five years of the guarantee. On page 8 this is
summarised, with the statement “the investment pays for itself, so you are not using
any of your earnings. Your tax savings and rental income more than cover your
commitments.” There was obviously some scope for variation in the applicability
of this to different people depending on for example level of income, whether a
100 percent loan was available and at what interest rate, and in the case of later
years whether the CPI increase was four percent. The basic message of the
document was however that, provided that the purchaser met the appropriate profile
and the transaction was financed in this particular way, it would be self-funding and
11 That is the conclusion Mr Downey reached: p.75; p.79.
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it would produce a positive cash flow from the date of purchase. Subject to that
qualification, Exhibit 3 did represent as alleged in paragraph 7(e)(vi).
[28] The next representation alleged was that the investor “would receive the amount of
$178 ‘in the pocket’ each week.” This is really associated with the previous
representation, and, like it, is essentially correct although subject to the
qualifications referred to, and also subject to the qualification of this amount only
applied during the first year; the analysis on page 7 shows a lower net weekly
positive cash flow in each of the subsequent years, apparently because the first
“year” was not a full year, but relatively high tax deductions were still said to be
available, for reasons which are not clear to me. Subject to those qualifications, this
allegation is made out.
[29] It was next alleged that Exhibit 3 represented that the purchase of the unit and its
leasing back “would be an outstanding investment because it would produce assured
returns and capital growth.” Insofar as this refers to the assurance provided by the
“guaranteed return” during the first five years, the allegation is made out, but I am
not persuaded that there was any representation in the document that capital growth
was assured. There was a reference on page 4 to this being “your chance to
capitalise on the growing market,” and there is also a reference on page 9 to
“median unit prices in the CBD have enjoyed 22 percent growth in the last five
years”, but that also does not amount to an assurance of capital growth in the future.
There is also a reference on page 12 which, as mentioned earlier, suggested that
Radisson regarded this as an outstanding opportunity, but an opportunity for them,
rather than an outstanding opportunity for the investor. Overall the allegation in
paragraph 7(e)(viii) is not made out.
[30] The next question is whether Exhibit 3 represented that the defendant endorsed the
representations referred to in paragraph 7(e)(i) – (viii). This is a question of what
was represented by Exhibit 3, rather than whether the defendant in fact endorsed
those representations. All that was said expressly about the attitude of Radisson
were the statements on page 12, that “Radisson Suites is just the one [ie one
outstanding opportunity in Australia] they were waiting for,” and later on the same
page, that Radisson’s decision to enter into the hotel management agreement was
propelled by an expected seven percent per annum growth in CBD based serviced
apartments to the year 2000, coupled with “the guaranteed success of such a
centrally located and magnificently appointed complex as Radisson Suites.” Those
are representations about the attitude of Radisson, and involve the assertion that
Radisson does hold those attitudes. On the other hand they do not involve any
assertion of Radisson’s endorsement of the particular propositions referred to in
paragraph (i) to (viii) of paragraph 7(e) of the statement of claim. I am not
persuaded that such an assertion fairly arises by implication from the actual contents
of Exhibit 3, and this allegation fails.
[31] Both of the plaintiffs gave evidence that they thought Exhibit 3 was Radisson’s
document: p.40, p.140. I accept this evidence, but for present purposes what
matters is not what the document in fact conveyed to the plaintiffs but what
objectively it did represent. I think that if one looks at Exhibit 3 overall it does not
purport to be Radisson’s document. It certainly makes use of the name, and it
makes it clear that Radisson is involved, in that it has entered into a hotel
management agreement to operate the development, and the use of Radisson
intellectual property in the document implies that it has been produced with the
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consent of Radisson, but on the whole the document does not purport to be
Radisson’s document.
[32] The next allegation is that Exhibit 3 represented that the defendant had investigated
matters referred to in (viii) thoroughly and formed the opinion that there were
reasonable grounds for making those predictions. It follows from the fact that I am
not persuaded that the document made the representation referred to in (viii) that
this allegation must also fail, but as well there is nothing to suggest any particular
investigation of those matters by the defendant, nor is there any express or implied
representation that there had been any investigation of anything in relation to the
return to the investors by Radisson. This allegation also fails.
[33] The defendant had seen and approved Exhibit 3 prior to the time when it was used
by being distributed to potential purchasers, and in particular to the plaintiffs, and it
follows that the defendant at all material times knew that that brochure made such
of the representations alleged in paragraph 7(e) as I have found the document did
represent.
Exhibit 4
[34] Exhibit 4 is the brochure referred to in paragraph 7(c) of the statement of claim.
The defendant admitted that it approved the content of and authorised the use of this
document and its provision to potential purchasers: defence para 17. In this
document the expression “Radisson Suites 570 Queen” or “Radisson Suites 570
Queen Street” is used 12 times, and another eight times the expression “Radisson
Suites” is used. On page 3 there is a reference to “the Radisson reputation for
quality”, and on page 4 there is an article in glowing terms about how large and
respectable Radisson is, commencing with the statement that “Radisson Hotels Pty
Limited (Radisson) is an Australian based hotel management group …”. The first
page refers to the development as “managed by the renowned Radisson Hotels”, and
an article on the second page refers to the hotel being “managed by internationally
acclaimed operator, Radisson Hotels Inc.” In the same article there is the statement
that “the hotel management company 570 Queen Street Management Pty Ltd is
offering investors a seven percent per annum guaranteed net return for five years,
regardless of room vacancies.” In circumstances where the reader has just been told
that the hotel is to be managed by Radisson, the clear inference is that the hotel
management company referred to is a Radisson company.
[35] On page 3 there is a statement that “the hotel is to be operated by Radisson Hotels
Pty Ltd (Radisson) as Radisson Suites 570 Queen.” In the same article there is a
reference to “Radisson, who operate the complex on behalf of owner investors.” On
page 4, in the article praising Radisson as one of the world’s top hotel operators,
there is a reference to “Radisson’s decision to enter into a hotel management
agreement to operate the $35 million property.” All of this material seems to me to
invite the inference that 570 Queen Street Management Pty Ltd is a Radisson
company, because of the association of “570 Queen Street” with “Radisson”,
because of the word “management” in the name, and because of the statements to
the effect that a Radisson company will be managing the hotel. 570 Queen Street
Management Pty Ltd is on page 2 expressly identified as the hotel management
company, in circumstances where it has been said that the hotel will be managed by
Radisson.
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12
[36] It is true that, if one reads Exhibit 4 carefully, there are two indications to the
contrary. The first is on page 4, where there is a statement that “The developer … is
offering a net investment return of seven percent per annum for five years, in view
of the involvement of an international hotel operator such as Radisson.” That ought
to have been a clue to the fact that the return of seven percent was being promised
by the developer, not by Radisson. But it does at least provide some suggestion that
the promise was not being made by Radisson. There is also a note on that statement
to refer to the Radisson disclaimer on page 4, and on that page, in the smallest print
in the whole document,12 there is a disclaimer: “Whilst the information inside this
publication is believed to be true and correct, the figures and advice supplied are
given as a guide only and no responsibility will be taken for any errors or omissions.
Savings, projections, pay out terms and benefits will vary according to interest
fluctuations, market conditions and the client’s individual financial situation.
Specialist taxation or investment advice should be sought. Neither Radisson, nor its
subsidiaries and any of their officers, or any local or overseas affiliates (including
Radisson Inc and Carlson companies) make any representation or give any warranty
or guarantee as to the performance of Radisson Suites 570 Queen. Investors should
make their own independent assessment as to the likely performance of the
hotel/apartment complex, and should note that the predictions and calculations in
the determination of future trading performance rely upon a number and variety of
anticipated outcomes which may vary significantly depending upon the actual future
events and outcomes.”
[37] This disclaimer is really of no relevance, because it does not address the crucial
features of this brochure. The most significant aspects of the brochure were that
purchasers of units who lease them back would receive a guaranteed seven percent
per annum for five years from the lessee, the association of the project with
Radisson (both of which were express and undisputed), and the clear implication
from the bulk of what is contained in the document that it was Radisson that was
providing the guaranteed return. A disclaimer talking about figures and advice is
not relevant to this; it would suggest that this was referable for example to the
figures and advice in the box headed “Radisson Suites investment analysis” on the
same page. The reference to “savings, projections, payout terms and benefits” is
also naturally referable to that sort of analysis, which may well vary according to
interest fluctuations, market conditions and a client’s individual financial situation.
There is no reason to think that any of the three fundamentals to which I have
referred would vary according to those things. They are clearly not what is being
spoken of in this disclaimer. The disclaimer as to the performance of Radisson
Suites 570 Queen is also really irrelevant in circumstances where, as is said higher
up the same page, what is being offered to investors is “a seven percent per annum
guaranteed net return for five years, regardless of room vacancies.”13 What was
being promised was a guaranteed return regardless of the success or otherwise of
“Radisson Suites 570 Queen”. The disclaimer is therefore not speaking about what
is actually being promised.
[38] Apart from this, it is well established that the mere existence of a disclaimer in a
document which contains otherwise misleading information will not necessarily
12 As to small print, see Britt Allcroft (Thomas) PLC v Miller [2000] FCA 699 at [57].
13 Mrs Downey unsurprisingly did not connect the disclaimer with this promise: p.148.
-- 12 of 41 --
13
prevent the document from being in breach of the Trade Practices Act.14 It is
necessary to have regard to the overall effect of the document. Although if one
scrapes away the layers of falsehood there may be a gem of truth hidden somewhere
within this document, that is not enough to prevent it from being in breach of the
Act.
[39] There is one other thing worth mentioning about Exhibit 4. On p.2 there is a
reference to purchasers of units receiving a Radisson privilege card. The plaintiffs
said that they subsequently received such a card, and other material from Radisson:
pp.57, 68. That tends to confirm, and would have tended to confirm, that what
appears on the face of Exhibit 4 as a promise by Radisson Hotels Pty Ltd can be
relied on.
[40] The statement of claim in paragraph 7(c) makes an allegation as to the brochure
Exhibit 4, and as to the basis upon which the sale of the units was being promoted
by Southern Cross by the use of that brochure. Those allegations are admitted by
the defendant: defence para 14.
Exhibit 5
[41] Exhibit 5 is the document referred to in paragraph 7(d) of the statement of claim.
The defence denies paragraph 7(d), but on the basis that the document does not
contain the representations pleaded. It apparently does not dispute that there was
such a brochure distributed by Southern Cross to potential purchasers, and the
evidence is that there was. As to the question of whether the defendant approved of
the content of and authorised the use of this document and its provision to potential
purchasers in the promotion of the project, paragraph 17 of the defence relevantly
says simply that the defendant “repeats paragraph 15 above.” In my opinion this is
not a denial of the facts alleged in paragraph 7A(a) about the document referred to
in paragraph 7(d), and the defendant may be taken to have admitted this allegation.15
Whether the document contained the representations alleged in paragraph 7(d)
remains in issue, and that requires a consideration of the document.
[42] Again there are numerous references to the name “Radisson Suites 570 Queen”, no
fewer than 23 in Exhibit 5. Towards the foot of the first page there is a statement
that the hotel is “to be managed by internationally acclaimed operator Radisson”,
and in the same article a statement that “the management company is offering
investors a seven percent per annum guaranteed net return for five years. Outgoings
such as rates, body corporate and management fees are paid by the lessee during
that five year period.” On the second page in one of the articles there is a statement
in the first paragraph that the hotel is “to be managed by Radisson Hotels
International Inc,” and in the same article a statement: “Investors who purchase a
furniture package will be offered a five year seven percent per annum net rental
guarantee so they receive a guaranteed income. During this period the management
company as lessee will pay all of the running costs including body corporate fees,
rates and maintenance.” A statement about the management company as lessee
paying outgoings during the guarantee period is repeated on the fourth page, where
there is also a statement that “the hotel group [Radisson Hotels] has just entered into
14 Petera Pty Ltd v EAJ Pty Ltd (1985) 7 FCR 375 at 377-8; Clark Equipment Aust Ltd v Covcat Pty
Ltd (1987) 71 ALR 367 at 371; Henjo Investments Pty Ltd v Collins Marrickville Pty Ltd (1988) 39
FCR 546 at 561; IOOF Australia Trustees (NSW) Ltd v Tantipech (1998) 156 ALR 470.
15 See UCPR r 166(5).
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14
a management agreement with Valco Developments to operate its $32 million, four
star international standard apartment hotel at 570 Queen Street Brisbane.” That
same section of the document speaks about the strength and standing of Radisson
Hotels International Inc.
[43] In this document there are no qualifications or hints of the truth. At the foot of the
first page there is some fine print which is less extensive than that in Exhibit 4, and
for the reasons given in relation to Exhibit 4 is completely ineffective as a means of
nullifying the natural inference from what is said elsewhere in the document. In my
opinion that document clearly represented that the management company was
offering investors seven percent guaranteed net return for five years, and that
Radisson would be managing the hotel. It must be said that there is some vagueness
about precisely which manifestation of “Radisson” would be involved. The
reference on the first page is simply to “internationally acclaimed operator,
Radisson”, on the second page to “Radisson Hotels International Inc”, and on the
fourth page to “the hotel group” and in these circumstances it is difficult to identify
the defendant (which at the relevant time was named Radisson Hotels Pty Ltd) as
the entity represented as managing the proposed hotel. Perhaps the most obvious
inference from Exhibit 5 looked at alone is that Radisson Hotels International Inc
was going to be managing the hotel. But Exhibit 5 was not looked at alone, and in
any case the important consideration is that it was a Radisson company that would
manage the proposed hotel.16 I find the allegations in paragraph 7(d) proved.
Conduct of the defendant
[44] The next question is whether the defendant is responsible for the purposes of s 52 of
the Act for the representations made in those three documents or any of them. The
plaintiff in paragraphs 7A and 7AA of the statement of claim puts this in two ways:
that by approving the contents of these documents and authorising their use and
provision to potential purchasers in the promotion of the project the defendant had
engaged in conduct for the purpose of s 52, or that, because of the approval or
authorisation of the use of those documents, the making of the representations
contained in them amounted to conduct of the defendant.
[45] It was not the defendant who actually made the various representations to various
people such as the plaintiffs; that was done by Southern Cross, who presumably
also produced the brochures Exhibits 3, 4 and 5. It does not necessarily follow in
my opinion that there could not have been relevant conduct on the part of the
defendant on the making of those representations. This is a different situation from
one where the party actually in contact with the representee is not responsible for
the formulation of the representation, and is simply passing on information provided
by a third party.17 There seems to be less consideration in the authorities of the
opposite case, where the issue is whether someone other than the person actually
making the representations is responsible. There are however some authorities
which suggest that the actions of someone else who actually deals with the
representee can be attributed to someone who does not, so that there is relevant
conduct on the part of the latter.
[46] One situation in which this has arisen is where it has been suggested that
manufacturers have been responsible for misrepresentations on the part of retailers
16 Mr Downey did not distinguish between the different companies in the Radisson structure: pp.95-6.
17 See Yorke v Lucas (1985) 158 CLR 661 at 666.
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15
of their products. In Braemar Appliances Pty Ltd v Rank Electronic House Wares
Pty Ltd (1983) 78 FLR 446 Smithers J said at p.447: “There is a large gulf between
the manufacturer who supplies goods to retailers and the conduct of the retailers
themselves. If the manufacturer is to be made responsible in respect of misconduct
of the retailer it must be shown with reasonable clarity that the respondent ought to
have contemplated that it would occur, or knew that it was likely to occur.”
[47] A similar point was made by Mason J as he then was in Parkdale Custom Built
Furniture Pty Ltd v Puxu Pty Ltd (1982) 149 CLR 191 at 211: “Knowledge by a
manufacturer that some retail salesmen, at some time, would deceive customers as
to the identity of the manufacturer of its furniture would not amount to conduct
breaching s 52. This is not to say that more specific knowledge about the practices
of retailers could not provide grounds for attributing that practice to the
manufacturer. If the appellant knew that certain retailers were removing its labels
or otherwise disguising the furniture’s identity, then assuming that labelling was
necessary to comply with s 52, delivery of labelled furniture to those retailers
without more may be insufficient to discharge that requirement.”
[48] This is plainly not a reference to any potential liability under s 75B. It is concerned
with the conduct of the manufacturer, in that case by manufacturing and supplying
furniture which, absent a label, might have been misleading or deceptive. The case
was that the manufacturer was labelling the furniture, and that this prevented any
misleading or deception of customers. There was evidence that some customers had
in fact been mislead, but here the default was attributable to the retailers. But the
point there really was that supplying labelled furniture to retailers for sale in
circumstances where the furniture unlabelled was misleading or deceptive may well
have amounted to misleading or deceptive conduct if the manufacturer had known
that the retailers were in the habit of removing the labels. That does seem to mean
that the conduct alleged to be in breach of s 52 by way of a representation does not
necessarily have to be a representation directly by the defendant to the plaintiff.
Arming another with the capacity to make a particular representation to a third
party, knowing that there is an intention to make that representation, can in my
opinion amount to conduct for the purpose of s 52 of the Trade Practices Act.
[49] There is also the consideration that the defendant allowed the marketer to associate
the project with the Radisson name, in particular in these brochures, thus conferring
on the project and the contents of the brochures an aura of respectability that they
did not deserve. This added credibility to the brochures, by association with a
prominent and respectable company. Even though the brochures may not have gone
so far as to say that Radisson was guaranteeing the return which was such a
prominent feature of the marketing programme the association with Radisson would
have added credibility to this guarantee, particularly in the eyes of unsophisticated
investors.18 This was something which in a practical sense the defendant
contributed to the brochures, and in that way became a significant part of the
process by which buyers such as the plaintiffs came to be misled. In my opinion it
was an important feature of the defendant’s conduct in approving the brochures that
this associated the Radisson name with the representations they contained.
18 As recognised by Southern Cross: Exhibit 12 document7, p.22: “Investors feel that the experience
of the operator will impact on … the strength of their guarantee.”
-- 15 of 41 --
16
[50] In my opinion the crucial question is whether there was a sufficient degree of
control on the part of the defendant over the making of the relevant representations
by the marketer so that it could be said that the marketer had been able to make the
representations in those terms only because the defendant allowed it to do so. In
those circumstances, in my opinion if the making of those representations was
misleading or deceptive, the conduct of the defendant in allowing those
representations to be made, having a capacity to prevent them from being made,
amounts to conduct on the part of the defendant which, if the representations were
misleading or deceptive, would be in breach of s 52. Here the defendant exercised a
good deal of editorial control over the content of the documents, knowing that they
would be distributed to intended purchasers of units in the development.
[51] There was undoubtedly a capacity to control, if for no other reason than the use of
the intellectual property of the defendant in the documents. It appears that there was
an agreement with the defendant that the defendant could exercise supervision and
control over this material.19 The evidence suggests that a good deal of editorial
control was exercised. The defendant admits that prior to the printing and
distribution of Exhibit 3, a draft of this document was provided to it, and it signified
its approval to the document subject to certain alterations. The draft was forwarded
by fax dated 14 May 1997 (Exhibit 12, document 35) and certain alterations were
made to this draft, and those changes were reflected in Exhibit 3. For example on
p.8 under the heading “Success, an investment that pays for itself” in the second
paragraph the first sentence in the draft concluded with the words “and then lease
back to a hotel management company,” which were changed to “and then lease back
for a guaranteed return.” Lower down on the same page in the last sentence on that
page the words “and rent it out through Radisson” were changed to “and receive a
guaranteed return.” The draft of what became p.12 under the heading “The
Radisson advantage” had the second paragraph substantially changed, and a
proposed fourth paragraph deleted.
[52] In some cases however what was approved on this occasion appears not to have
been reflected in the final brochure. On page 9 under the heading “Maximise your
income and growth potential” there are at the foot of the page under the subheading
“Alternative Radisson Suites advantages” three dot points. The first of these in the
draft forwarded on 14 May 1997 read: “A five year seven percent per annum rental
guarantee. You will earn $11,675 in the first financial year, or $330 per week, no
matter what the room vacancies are.” The defendant amended the draft by inserting
the words “provided by the developer” after the word “guarantee”, which in the
circumstances would have been an important qualification, because it is clear from
the evidence of Mr Downey that he interpreted Exhibit 3, and indeed Exhibits 4 and
5, as indicating that the rental guarantee was provided by a company associated with
the defendant, that is to say, a Radisson company. However the version that
appears in Exhibit 3 says: “A five year seven percent rental guarantee provided by
570 Queen Street Management Pty Ltd. You will earn $11,675 in the first financial
year, or $330 per week.”
[53] On 3 September 1997 there was a fax from the defendant to representatives of the
developer complaining about newspaper advertisements which were alleged to
involve the unauthorised use of the Radisson name: Exhibit 12 document 46. This
shows that the defendant was insisting upon enforcing its rights in respect of its
19 Such an arrangement is asserted in the defendant’s fax document 46 in Exhibit 12.
-- 16 of 41 --
17
intellectual property, and the fax goes on to insist that “we must submit drafts to
Radisson in the US for its approval prior to the marketing material being placed in
the public arena.” That in my opinion involves a clear imposition of the
requirement that marketing materials were to be approved by Radisson. In all the
circumstances, this was not a case where any approval or consent was essentially a
formality on the part of the defendant; on the contrary, a right to control was
asserted, and close editorial control was exercised, and in those circumstances
approving the contents of the documents and authorising their use by distribution to
potential purchasers such as the plaintiffs, so as to make such representations as
those documents made, did in my opinion amount to conduct for the purposes of
s 52 of the Trade Practices Act.
Does s 51A apply?
[54] The next issue is whether the plaintiffs are entitled to rely on s 51A of the Act. This
raises a question of whether the defendant “made a representation” for the purposes
of that section. It was submitted that the relevant representations were made not by
the defendant but by Southern Cross, and that therefore the section did not apply. It
is true that the relevant conduct of the defendant was conduct preliminary to the
making of the representations by Southern Cross. However, it was conduct which
caused and permitted the representations to be made in those terms, with the
knowledge that they would be made in those terms, by Southern Cross, and in that
way in my opinion this could be seen to be a situation where in substance, and
sufficiently for the purposes of s 51A, the representations are to be treated as being
made by the defendant.
[55] The defendant relied for the contrary submission on the decisions in King v GIO
Australia Holdings Ltd (2001) 184 ALR 98, and Australian Competition and
Consumer Commission v Universal Supports Challenge Ltd [2002] FCA 1276.
These cases however are concerned with the question of whether s 51A applies in
circumstances where a claim is brought not against a corporation contravening the
Act, but against a person alleged to be knowingly concerned in the contravention by
a corporation and thus liable under s 75B of the Act. The effects of the latter
decision at least, at para [45], is that s 51A does not apply in the case of a claim
under s 75B. But that is not the primary basis upon which the plaintiffs allege that
the defendant is liable, and not the basis which is relevant for present purposes.
Rather the authorities discussed in that case, and a consideration of the obvious
purpose and function of that section, suggest that it is applicable to a claim for a
breach of s 52 on the basis that the relevant conduct is conduct of a corporation as a
result of which a representation is made. In my opinion s 51A does apply in the
present case.
A future matter?
[56] The plaintiffs allege that all the representations referred to in paragraphs 6(b), 7(c),
7(d) and 7(e) amount to representations with respect to a future matter for the
purposes of s 51A. In general counsel for the defendant did not dispute that the
representations (if they were made) were representations as to future matters,
although that was disputed in relation to the representations alleged in
paragraphs 6(b)(ii), (iii), (iv) and (v). It was submitted that these were not
representations as to future matters. With regard to these, the first is a
-- 17 of 41 --
18
representation as to what Radisson “considered” at the time the brochure was
produced, and is therefore not a representation as to a future matter.
[57] The second is more difficult to characterise, since the question of whether
something is an outstanding opportunity is I think a representation as to a future
matter. But the representation as a whole is really one as to the current state of
mind of Radisson, and as to its view of whether the development was an
outstanding opportunity. This is not a case where a representation which is
essentially as to the future contains an implication about the current state of mind of
the representor, as in Ting v Blanche (1993) ATPR 41–282. This is one where the
focus of the representation is really on the current state of mind of Radisson. It is
therefore in my view not a representation as to a future matter. The third is also a
representation as to what the defendant “considered” and therefore the current state
of mind of the defendant, and not a representation as to a future matter.
[58] The final one is also I think more difficult. The question of the quality of the
investment turns on what will happen in the future and is therefore concerned with a
future matter, but the existence of any particular opinion as to this on the part of
Radisson is not a representation of a future matter, and the focus is on the opinion.
But the proposition that the opinion could be relied on in deciding to invest is
concerned with something that the representee would do in the future, that is after
the representation was made, when deciding to invest. That may not be very far
into the future, but it is strictly speaking something which would happen after the
time when the representation was made, and therefore paragraph (iv) is a
representation as to a future matter.
Were the representations misleading?
[59] The next issue is whether the various representations were misleading. Where
s 51A applies, this turns on whether the defendant has shown to the contrary. To
represent that the units were to be associated with Radisson did not involve any
misrepresentation, so the crucial question in relation to the first representation
(para 6(b)(i)) is whether by reason of the association they would be a good
investment. This is admitted to be a representation as to a future matter as it plainly
is. This representation is closely related to the representations as to financial return,
and in particular whether there was a guaranteed seven percent per annum return for
five years, which in the light of the brochure as a whole was the principal basis for
the assertion that the purchase of a unit would be a good investment. It is therefore
convenient to consider first, as the fundamental question, whether there were
reasonable grounds for the representation that a purchaser of a unit would receive
“seven percent per annum net guaranteed five years reviewed to CPI.”
[60] It is clear that what was proposed by the developers and marketers, as shown by the
terms of the contract provided to the plaintiffs (Exhibit 1), was a lease of the unit
after purchase to 570 Queen Street Management Pty Ltd for a term of five years, at
a rent payable during the first year equivalent to seven percent of the purchase price
payable in accordance with the contract: Exhibit 1, contract clause 23.3. The draft
lease which was annexed to the contract provided in clause 2.2 for the rent to
increase annually on the basis of the change in the Consumer Price Index, and for
the tenant to pay the body corporate levies, local authority rates, charges, levies,
water and sewerage rates, and insurance premiums in relation to contents insurance:
-- 18 of 41 --
19
clause 2.3, and see clause 1.1.21.20 It follows that if this scheme were put into
operation a situation would be created where 570 Queen Street Management Pty Ltd
would be legally liable to pay to the purchaser of the unit a rental income of seven
percent per annum for five years reviewed to CPI, with that company paying the
expenses and outgoings.
[61] The question of whether that is guaranteed, ie assured, depends not simply on
whether such a legal obligation would be created, but on whether that company
would have the capacity to honour its obligation. That involved a consideration of
what sources of income would be available to that company, and what reserves that
company would have available in order to meet its obligations in the event of
income being insufficient. In relation to this, there is nothing in the material before
me to indicate that the defendant had any reasonable grounds for a belief or
conclusion or prediction that the company 570 Queen Street Management Pty Ltd
would have a capacity to meet its legal obligations under the leases.
[62] There is evidence that in May 1997 some officers of the defendant completed
preliminary forecasts in relation to the operation of the hotel business.21 It is not
immediately apparent however how this figure relates to the rent payable for the
units, and the document does not appear to make any provision in relation to rent.22
Part of the difficulty is that it would not be known in advance how many of the
owners would take up the leaseback arrangement, or which owners. Presumably the
prices varied for different units, and I do not know what seven percent of the total
purchase price of all of the units which were to be the subject of leaseback was
going to be. Indeed at the time the representations were made, or at the time when
the defendant approved the terms of the material in which representations were to be
made, it would have been unknown what number of units would have been dealt
with in this way, let alone which particular units.
[63] I have set out in an annexure to these reasons a chronology which summarises the
history of the whole project, so far as it appears from the evidence before me. The
arrangement between the defendant and the developer appears to have been that its
management was conditional on at least 100 units being leased back, and the
preliminary forecast document assumed 126 “keys” were available. Document 23
suggests that 126 “keys” was the equivalent of 90 units. The plaintiffs purchased
Lot 95 which so far as I can gather was a reasonably typical lot, for $240,500.
Seven percent of that is $16,835, which would have been the rent payable on the
plaintiffs’ unit for the first year. Exhibit 1 shows that the plaintiffs’ levies to the
body corporate were $2,872.95 per annum. If those amounts of rent and levy are
regarded as typical, 90 such units would generate a total rental and levy obligation
for the year of $1,773,715, a figure which is well in excess of the net operating
profit in the first year, and approximately equal to that of the second, and which
does not appear to have been covered by the various items of expenditure referred to
in this forecast. Apart from this, it was also necessary for the company to cover all
of the other outgoings for the units. It is not apparent how these costs have been
20 The defendant knew of the draft lease because a copy is attached to the management agreement:
Exhibit 12 document 50.
21 Exhibit 12 document 28. This shows estimates of net operating profit for the year ended 30 June
2000 of $1,310,318, and $1,787,654 and $2,107,619 for the two following financial years.
22 Document 59 at the back of Exhibit 12 includes a table apparently based on one similar to the table
in document 28, but with a separate figure for “rental guarantee”, suggesting that it was not covered
by the other entries.
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20
taken into account in the preparation of the preliminary forecasts of May 1997, or
how some other equivalent allowance has been made for these costs. Nor is it
apparent that any consideration has been given to the capacity of 570 Queen Street
Management Pty Ltd to meet its obligations under the leases on the basis of the
forecast of income set out in this document; on the basis of these figures, it would
appear to be unable to do so, so that the project was in fact unviable.
[64] The defendant also relied on document 23 within Exhibit 12, a bundle of documents
sent by the defendant to someone higher up the Radisson organisation on 2 May
1997. These contain no financial projections whatever, and certainly no
information about the financial viability or otherwise of 570 Queen Street
Management Pty Ltd. This document does not demonstrate any particular financial
backing, or financial standing, of 570 Queen Street Management Pty Ltd; it is
irrelevant whether there was an appearance of financial stability on the part of the
developers, because there is no evidence of any basis for any belief on the part of
the defendant that the developer would be putting its money behind this company.
Reference was also made to document 43 within Exhibit 12. This is a bundle of
documents sent by the defendant to its superior within the Radisson organisation on
3 June 1997. Again there is no relevant financial analysis. There are some
assumptions made about occupancy and average room rate, which are presumably
reasonable assumptions bearing in mind the experience of the defendant, but these
figures appear to have been generated only for the purpose of quantifying the
licence fee payable under the agreement. Again there is no analysis of the viability
of 570 Queen Street Management Pty Ltd. They seem to be concerned merely to
show that, assuming the project is viable, it will make money for the defendant.
Again these figures provide no justification for any belief in the profitability of that
company, or the viability of the whole project.
[65] There is nothing in the material which indicates that the defendant was conscious of
this at the relevant time; so far as the material I have seen reveals, it simply did not
turn its mind to this question. But the relevant consideration is whether it had
reasonable grounds for making the representation that this return was assured. In
my opinion the defendant did not have reasonable grounds for making such a
representation. Indeed on the evidence before me I would arrive at this conclusion,
whether the onus were on the plaintiffs or the defendant. If the onus is on the
defendant, plainly it has not been discharged. But even if the onus is on the
plaintiffs, the discovered material in evidence suggests that no attention whatever
was given to this issue at any relevant time by the defendant, and in those
circumstances, and bearing in mind the defendant’s failure to call evidence and
applying the principle in Jones v Dunkel (1959) 101 CLR 298, if the onus is on the
plaintiffs, the plaintiffs have discharged it.
[66] In my opinion it was misleading and deceptive to represent in relation to the
proposed purchase of a unit on the basis of its leaseback to 570 Queen Street
Management Pty Ltd, that the purchaser was assured of receiving rental which
would amount to seven percent per annum net for five years reviewed to CPI, with
annual expenses and outgoings paid by that company. There was no reasonable
basis for such a conclusion, indeed there was simply no material available which
provided any support for the proposition that that company was going to be able to
operate on a basis which would permit it to make such payments to the purchasers
of units which were then leased back.
-- 20 of 41 --
21
[67] Whether the purchase of a unit was a good investment depends entirely upon
whether the scheme under which rent at those rates would be payable was viable. If
that was not viable, it follows that 570 Queen Street Management Pty Ltd would
itself not be viable. The continuation of the operation of the hotel by the defendant
was dependent upon the continuation of that company, as shown by the fact that the
defendant withdrew after that company failed. The defendant’s arrangement was
simply that it would manage the operation of the hotel at the cost of that company,
for reward. Hence it was not true to say that by reason of the association with
Radisson the purchase of the unit would be a good investment; it was not a good
investment despite the association with Radisson.
[68] I have not been persuaded that the representations in paragraph 6(b)(ii) and (iii)
have been proved. Had I been persuaded that such representations were made, I
would have concluded that each of them was a misrepresentation, and therefore
misleading and deceptive conduct. There is no basis for a conclusion that the
defendant considered the purchase of a unit to be an outstanding opportunity for
investment from the point of view of the purchaser, in circumstances where there is
no evidence to support the formation of such an opinion ever on the part of the
defendant, and where all the evidence that I have seen suggests that the defendant
never gave any consideration to that issue at all. The same situation applies to the
proposition that the defendant would only be involved with such a development if it
were an outstanding opportunity, that is from the purchaser’s point of view. Those
findings are however made on a precautionary basis only.
[69] The next question is whether the representation in paragraph 6(b)(iv), that the
defendant considered the subject investment to be a guaranteed success, has been
proved. This is not a future matter, so the onus is on the plaintiffs. However, all of
the material that I have seen suggests that no consideration was given to the
question of whether the project was assured of success. There was the preliminary
forecast to which I have already referred, but that was prepared without having
completed a market study or a detailed analysis of manning estimates for the hotel,
as noted in the covering document. It appears to have been prepared simply to give
some idea of what figures would be likely to be involved, on the basis of the
defendant’s experience in operating hotels of this nature, for use in connection with
the negotiations with the developer as to the terms of the management agreement,
which was not finally signed until about four months later: Exhibit 12
document 50.
[70] It does not appear that the defendant ever actually considered whether the project
would be a success, let alone a guaranteed success. This projection is directed to the
viability of the hotel business, and conveniently ignores the obligation to pay rent
for the rooms to be used in running the hotel. Indeed it had no particular reason for
being concerned about this, since none of its money was at stake. In view of the
terms on which it was agreeing to manage the hotel, if it were a success it would
earn management fees, and if it were not a success it would not but none of its
money was at risk, since any losses generated would be losses of 570 Queen Street
Management Pty Ltd, not the defendant. The project would have been an attractive
one for the defendant not because success was “guaranteed” (whatever that meant),
-- 21 of 41 --
22
but because the adverse consequences to the defendant of failure were minimal.23
Accordingly I am satisfied that this representation was misleading.
[71] The next question is whether the representation in paragraph 6(b)(v), that potential
investors could rely on Radisson’s opinion as to the quality of the investment in
deciding to invest, was a misrepresentation. This representation is to a future matter
in respect of which the defendant has not discharged the onus. Even apart from this,
for the reasons already given the evidence suggested the defendant did not ever
make any assessment as to the quality of the investment, or indeed as to the
prospects of success of the complex taking into account the rental obligations of 570
Queen Street Management Pty Ltd, and therefore whether the onus is on the
plaintiffs or the defendant, I am satisfied that the representation was misleading.
[72] Turning to the representations alleged in paragraph 7(e), the first four are admitted
by the defendant. For the reasons referred to earlier, (i), (ii) and (iv) were
misleading, because the defendant did not have reasonable grounds for making the
representation, in the absence of reasonable grounds for a belief that the company
570 Queen Street Management Pty Ltd would be capable of meeting its obligations
under the leases. I have already dealt with this earlier. The same process of
reasoning demonstrates that the representations alleged in paragraph 7(e)(v), (vi),
(vii) and (viii) were also misleading. All of these are concerned with financial
returns, and are based on the proposition that the company was going to be able to
meet the obligations under the lease. In circumstances where there was no
reasonable ground for that proposition, the representations must be characterised as
misleading.
[73] The remaining representations alleged in paragraph 7(e) were not made out. On a
precautionary basis, had they been made out I would have concluded that the
representations in sub-paragraph (viii) and (x) were misrepresentations, because the
defendant had no reasonable grounds for making such representations, because the
returns were by no means assured, and because the defendant had not investigated
the capacity of the company 570 Queen Street Management Pty Ltd to discharge its
obligations under the leases, which were the basis of its being able to have a hotel
for the defendant to manage. On the other hand, the proposition that the defendant
endorsed the representations otherwise referred to (para 7(e)(ix)) was not a
misrepresentation; in view of the approval of the contents of Exhibit 3 by the
defendant, insofar as Exhibit 3 did make the representations referred to earlier in
paragraph 7(e), those representations were thereby endorsed by the defendant.
[74] The next question is whether the representations referred to in paragraph 7(c) of the
statement of claim were misleading. These relate to Exhibit 4, and allege
representations corresponding to those in paragraph 7(e)(iv), (vi) and (vii). For the
reasons given above in relation to those representations, these representations were
also misleading.
[75] With regard to the representations alleged in paragraph 7(d) of the statement of
claim, these relate to Exhibit 5. I have found that these representations were made,
and the issue remains whether they were misleading. Taken separately, the first is
not misleading, in the sense that the defendant did intend at the relevant time to
manage the proposed development. The management agreement was executed in
23 Besides it was being paid a significant fee for providing “technical services” in setting up the hotel:
Document 42 in Exhibit 12.
-- 22 of 41 --
23
September 1997. The problem with the second representation is the word
“guaranteed”, which in my opinion here conveyed the same meaning conveyed by
the use of that word in Exhibit 3, as referred to earlier. For reasons already given, in
my opinion it was misleading to say that payment of the seven percent per annum
net return for five years was guaranteed, and it follows that the second
representation was misleading. The real problem however in relation to Exhibit 5 is
the misleading impression created by the combination of the two representations,
that it was Radisson that was offering the guaranteed return to investors.24 That
representation was conveyed by that document, and was obviously misleading,
since Radisson was not guaranteeing any return to anyone, and undertook no
obligations to the investors whatever. The real problem with Exhibit 5 is that it
conveyed the combination of the two representations pleaded in paragraph 7(d),
which were more misleading in combination than taken separately.
Causation
[76] The next issue is the question of reliance, or as it is perhaps more appropriately
described, the issue of causation. A loss is, for the purposes of s 82 of the Trade
Practices Act, proved to have been established “by” conduct contravening s 52 if
the conduct in question materially contributed to that loss: Henville v Walker
(2001) 206 CLR 459; MAM Mortgages Ltd v Cameron Bros [2002] QCA 330 at
[9]. As the latter decision also shows, it is sufficient if the representations play a
minor part in contributing to the course of action which results in loss, and if a
representation is calculated to induce the representee to enter into a contract and the
representee in fact does so, it is a fair inference of fact that the representee was
induced to enter into the contract by that representation. In the present case the
representations as to the return to be achieved by the investment in the project, and
the other representations that I have found were made, were all representations
calculated to induce persons such as the plaintiffs to enter into a contract to
purchase a unit from the developer. That is what the plaintiffs did. MAM v
Cameron Bros (supra) illustrates that a finding of causation can be made even in the
absence of credible evidence of actual reliance. The decision in that case by the
Court of Appeal, reversing the decision of a trial judge, that there was causation
illustrates that such a finding will readily be made.
[77] Mr Downey in his affidavit Exhibit 625 referred to receiving Exhibits 3, 4 and 5, that
he formed various views consistent with some of the representations pleaded, and
that the rental guarantee was of significance to him. He said that after he had
considered this material they were contacted by the marketers as a result of which
they went in, saw the various people and signed the contract. Mr Downey said he
was very impressed with the investment analysis on page 7 of Exhibit 3, and that he
thought that the rental guarantee for five years looked excellent: p.38. He regarded
this as fundamental to his decision to go ahead: p.42. He also regarded the
defendant has an honourable and reputable company, so that what was being said
could be relied on: p.42. He assumed that the brochure Exhibit 3 was a Radisson
document 26 because of the extensive use of the Radisson name and badge. He said
that he would not have entered into the contract had the project not been supported
by Radisson or someone like that: p.43. He thought that Exhibit 3 was the most
24 Mr Downey seems to have concluded this: p.104, p.110. See also Mrs Downey p.145.
25 Parts of this affidavit were excluded as inadmissible: part of paragraphs 1 and 8 (referring to Mrs
Downey), and paragraph 18: p.25-6.
26 See Mr Downey at pp.39, 40.
-- 23 of 41 --
24
influential of the three documents, which were the only documents they had to look
at in the period between the time when they were told about this particular project,
and the day when they signed the contract: p.44.
[78] Mrs Downey also thought that Radisson produced Exhibit 3: pp.142-3. She read
the documents and said that the matters which were influential in persuading her to
go ahead with the contract were the association with Radisson and the belief that as
a result it would be a successful venture, that it was described as a guaranteed
success, that there was seven percent return promised, and that with the benefit of
tax deductions the investment would pay for itself: p.144. She understood that no
matter what she would get the seven percent per annum net return for five years,
and that was a matter which gave her confidence in the project: p.145. She
believed the contents of Exhibit 3 because she believed that it was a Radisson
document: p.146.
[79] I accept this evidence of the plaintiffs, which is plausible enough and supports the
inference which on the authorities would readily be drawn anyway. After the
second meeting all they had were these three documents, and after considering them
for a week they had reached the point that, when telephoned again by the marketers,
they agreed to proceed. By that time although not finally committed to the contract
it is apparent that they had reached the stage where they were going to go ahead
with it unless something put them off. Although they did not give evidence in these
terms, that is I think a reasonable inference from the evidence as a whole, and in
particular from the evidence of what actually occurred. It does not appear that there
was any other particular selling process on the day they signed the contract; rather
it was an exercise in signing up quickly people who were already disposed to enter
into contracts, in a way which was providing positive reinforcement to a decision
they had already taken, and maintaining the momentum. 27 In these circumstances it
is a natural enough inference to draw that they were induced to enter into the
contract by the representations referred to in the brochures Exhibits 3, 4 and 5, and
particularly in Exhibit 3, and that the proved misleading representations at least
materially contributed to their entering into that contract, adopting the approach
identified in the authorities.
[80] There is one matter in the evidence of Mrs Downey which is inconsistent with that
finding; on p. 165, she was being cross-examined about the earlier decision to sue
Mr Richards, the solicitor who had been acting for the plaintiffs in the transaction.
That proceeding was commenced separately some time ago, and pursued until Mr
Richards entered into an arrangement under the Bankruptcy Act, from which they
received no return: pp.84-5, p.165. She was asked at p.166 why she did not seek to
sue the defendant at that stage, gave an answer, and was then asked whether she was
relying on Mr Richards, with which she agreed. She was then asked “But you
weren’t relying upon Carlson Hotels were you? - - no.” At that point the court
adjourned for the day. The following morning counsel for the defendant obtained
confirmation that she was aware that when she spoke of Carlson Hotels she was
speaking of the company associated with the Radisson group: p.168.
[81] Taken at face value this was evidence that she was not relying on the defendant in
entering into the contract. On that basis, it is inconsistent with her earlier evidence,
27 Exploiting what was described in Sydney Harbour Casino Properties v Coluzzi (supra) at [43] as
“commercial impetuosity.”
-- 24 of 41 --
25
but in my opinion it does not amount to an abandonment or retraction of her earlier
evidence. The likely explanation is that she was not identifying the defendant as the
particular company making the representations in the brochures Exhibits 3 and 4.
But that does not matter if in fact the making of the representations in those
brochures is to be characterised as conduct of the defendant, or as the result of
conduct of the defendant. If representations are made by or as a result of the
conduct of the defendant, and a person acts on those representations, relevantly by
being induced by them to enter into a contract, and as a result suffers loss, then that
person has suffered loss by that conduct, even if that person is unaware of the
identity of the relevant party by whose conduct the loss has been suffered. What
matters is whether the plaintiffs were induced to enter into the contract by the
relevant representations, that is, whether those representations materially
contributed to the decision to enter into the contract, which was productive of loss
to them. In those circumstances, if the defendant was responsible for those
representations for the purposes of the Act, the defendant is liable for that loss under
s 82 of the Act. In these circumstances, it does not matter if the plaintiffs were not
consciously relying on the defendant, that is this particular company, at the relevant
time.
[82] The defendant submitted that on the evidence the crucial matter was the existence of
a belief that Radisson was to provide a seven percent rental guarantee for the five
years. That is understandable; for reasons I referred to earlier, the material,
particularly Exhibits 4 and 5, contained a number of statements which invited
naturally the conclusion that it would be a Radisson company managing the units
which would be providing the guaranteed rental, since there were clear statements
that Radisson would be managing the hotel, and that the management company
would be paying the guaranteed rental, and no clear statement anywhere that there
were actually two managers, 570 Queen Street Management Pty Ltd and the
defendant. But the important consideration was the representation, which was
clearly made, that they were assured of receiving the rental return for five years.
That was the crucial misrepresentation, and is not different from what is relied on in
the pleadings,28 nor does it differ from what the plaintiffs were relying on. Just why
the plaintiffs were relying on that representation, and how they thought the
representation could be sustained, in my view is irrelevant to the question of
causation.
Relevant section of the public
[83] I accept that it is necessary to look at the whole of the documents, and to read them
by reference to the particular section of the public to whom they were addressed.
The marketing process involved holding seminars for providing information as to
the advantages of investing in real estate, with reference to negative gearing and
other matters. That is likely to attract people who have funds available for
investment but who are not experienced investors, particularly not experienced
investors in real estate. Experienced investors are not going to be interested in
obtaining that sort of information, which they will probably already have. The
marketing effort is directed to unsophisticated investors. People who were attracted
by this were then seen on a subsequent occasion when there was some opportunity
for marketing particular projects, specifically this one. This material was made
28 In any case, it is covered in respect of Exhibit 5 by the combination of the two representations
pleaded in paragraph 7(d).
-- 25 of 41 --
26
available to people who appeared to be interested in this project. That would have
been inexperienced, unsophisticated investors.
[84] The plaintiffs submitted that the target market was people who were gullible. A
marketing submission prepared by the marketers for the developer29 reveals an
expectation that most sales would be to investors rather than owner occupiers. The
marketing features recommended included a “solid guarantee”, a “positive income
stream”, and a “Brand Name Manager – investors strongly feel that the experience
of the operator will impact on their future income returns and the strength of their
guarantee, so you will find that a Brand Name operator will greatly increase the
saleability of the units. The strength and credibility of the manager becomes a key
selling feature of the project.” (Page 22, document 7). There is nothing in
particular in this document to suggest targeting the gullible.
[85] Nevertheless there are certainly indications in the publicity material Exhibits 3, 4
and 5 that suggest that they were drafted to target the gullible. The idea of an
investment which would pay for itself, so that one could borrow the whole purchase
price and have (at least during the first five years) a positive cash flow, certainly
sounds too good to be true. If it really was that good, the developer would not have
to engage in an expensive marketing campaign to sell these units; they would be
snapped up by his friends, and their friends. This is a marketing campaign which is
directed to the sort of people who are not going to think that, if it looks too good to
be true, it is. An astute reader will note that although there is a good deal of
reference to the returns being “guaranteed” there is no material to identify any basis
upon which that guarantee is being provided. It does not unambiguously state who
is providing the guarantee, or provide any basis for a conclusion that the guarantee
was going to be worth anything. It does suggest that it is Radisson, that is, a
Radisson company, that is providing the guarantee, something that an astute reader
would realise was unlikely. Certainly it seems to me that the target market for the
campaign, and therefore the relevant section of the public to whom the
representations were directed, was those who were not experienced or sophisticated
in matters of investment, particularly investment in real estate, who were not astute,
and who were not wary or suspicious of claims being made to them. If that is what
is meant by “gullible”, then the target market was the gullible.
[86] An astute investor would identify the offer of a guaranteed return as, in effect, an
admission that the property was being offered at a price which was higher than
could be justified without a guaranteed return, bearing in mind the risks which
would otherwise exist. Accordingly when a property is sold on the basis of a
guaranteed return, part of what is being purchased is the benefit of the guarantee, so
that the justification of the price depends on the reliability of the guarantee. If it is
worthless, as was the case with this property, then the property is necessarily
overpriced. To an astute investor, an offer of a guaranteed return at a high rate
means that the property is overpriced and a trap for the inexperienced. If the
marketers know that the guarantee is going to be worthless, it also follows that the
marketers are rogues.
[87] It follows that the defendant is liable for any loss suffered by the plaintiffs as a
result of its conduct, pursuant to the Trade Practices Act. This is in no sense an
29 Exhibit 12 document 7; this document was disclosed by the defendant, but it is not clear when it
came into the possession of the defendant.
-- 26 of 41 --
27
unsatisfactory result. The defendant lent its reputable name to a misleading and
deceptive selling campaign, knowing that by doing so they would make the project
more attractive, in circumstances where it must have been apparent from any
objective consideration of the marketing materials that an attempt was being made
to suggest that it was the defendant who was guaranteeing the return, when the
defendant knew perfectly well that that was not the case. So far as the material
before me reveals, the defendant was indifferent to the question of whether the
promises that were being made in that marketing material were sustainable. There
is no evidence that it made any attempt to satisfy itself that they were. It had
exercised editorial control over the relevant marketing materials, to such an extent
as to make it responsible for the misrepresentations they contained. The defendant
ought to have been far more cautious about becoming associated with such a
marketing process. The defendant apparently knew or could have ascertained all
that I know about the way this was set up and the way in which it was being
marketed, and there must be people in the defendant’s organisation capable of
deducing from that information that the marketers were at least suspect. The
defendant should not have been involved with them. 30
Knowingly concerned
[88] The next issue is whether the defendant would be liable on the alternative basis,
under s 75B. In the light of my finding that the defendant is liable directly, I am
dealing with this matter on a precautionary basis only. It is well established that a
breach of s 52 does not involve any element of intention, and it follows that a party
can be guilty of that breach without having knowingly committed it. Indeed, there
could be a breach of s 52 even by someone who has taken some trouble to avoid
misleading or deceptive conduct, if those efforts were ultimately found to be
unsuccessful or insufficient. There is however an important difference with s 75B,
in that it confines liability to those who are knowingly concerned in a contravention
of s 52 by another.
[89] The first issue is whether there was a contravention of s 52 by the marketers,
Southern Cross Pty Ltd, the party relied on paragraph 12A of the statement of claim.
Whether or not the representations contained in Exhibits 3, 4 and 5 were the product
of conduct of the defendant, they were certainly representations made by Southern
Cross Pty Ltd, and, (except insofar as they were with respect to future matters)
insofar as I have found them earlier to be misleading or deceptive, there was a
breach of s 52 by Southern Cross Pty Ltd. The defendant denied the allegation in
paragraph 12A(b), that there was a breach of s 52 by Southern Cross Pty Ltd
(defence para 27) but there was no particular argument advanced by Senior Counsel
for the defendant against the proposition that there was a breach of s 52 by Southern
Cross Pty Ltd, and in the circumstances I think it sufficient to say that for reasons I
have already given in my opinion plainly there was.
[90] With regard to the representations with respect to future matters, there is this
difference between the liability for breach of s 52 by the defendant, and the liability
under s 75B. I accept in light of the decisions in King and Universal Sports
Challenge referred to earlier that the reverse onus does not apply in relation to a
claim under s 75B, and that it is therefore necessary for the plaintiffs to prove that,
30 “If you lie down with dogs, you get up with fleas.”
-- 27 of 41 --
28
in respect of these representations, Southern Cross Pty Ltd did not have reasonable
grounds for making the representations.
[91] There is of course no direct evidence of that, as there is no direct evidence of what
Southern Cross Pty Ltd knew or did not know, except insofar as there is in evidence
documents which came from or went to Southern Cross Pty Ltd. Southern Cross
Pty Ltd is not a party to this action, and has not given disclosure, so there is no
reason to assume that any relevant documents would be available to the plaintiffs.
[92] Accordingly for practical purposes it is necessary for the plaintiffs to satisfy me, on
the balance of probabilities, that Southern Cross Pty Ltd could not have had
reasonable grounds for making the relevant representations. In relation to the
crucial matter, whether the particular return promised in the first five years was
assured, that depends on the financial state of 570 Queen Street Management Pty
Ltd. I think it is obvious that Southern Cross Pty Ltd was aware of the structure to
be put in place, and therefore the crucial question was what it knew of the capacity
of that company to provide the returns to the investors. That depends on what
income the company might reasonably expect to get from the operation of the hotel,
and what other financial capacity that company had. As to the former, there is no
direct evidence that Southern Cross Pty Ltd had available to it the defendant’s
projections in relation to the business of a hotel, and its profitability, in document 28
of Exhibit 12. These would provide essential raw materials for any analysis of the
viability of the project, because they involved assumptions as to the rate to be
charged per room, the occupancy rate, and the various costs which would be
involved in operating the hotel, all of which an experienced hotel operator like the
defendant might be expected to be able to assess reasonably. They do not establish
the viability of 570 Queen Street Management Pty Ltd. As I have already
demonstrated, the defendant’s figures strongly suggest that there was no capacity in
the business to generate for 570 Queen Street Management Pty Ltd a level of
income after the expenses of operating the business which was going to be
sufficient to enable that company to meet its obligations to pay rent and outgoings.
[93] I accept that the defendant’s projections were reasonable in respect of the matters
they contained. 31 Others may well have adopted other projections which would
have stood on equivalent authority, but I think it is a reasonable inference that it is
unlikely that Southern Cross Pty Ltd would have had available to it a reasonable
projection from a reputable organisation which differed substantially from the
projection generated by the defendant. I think it is likely that if any significantly
different projection had been obtained by Southern Cross Pty Ltd it would have
been shown to the defendant, as part of the process of seeking to obtain the
defendant’s involvement in the project. Once the defendant was involved in the
project, it is likely that if Southern Cross Pty Ltd (or the developer) had been
genuinely interested in obtaining a projection for the financial prospects of the hotel
business, it would have obtained it from the defendant. If it did, it would be likely
to have received something like the projection in document 28, which as I have
already indicated does not provide reasonable grounds for the representations that
were made. If it did not obtain any from the defendant,32 it is unlikely that it would
have obtained anything anywhere else, and the more plausible explanation is simply
31 See Exhibit 12 document 9.
32 Document 28 was sent to the developers, and it probably was, and could have been sent to Southern
Cross in that way.
-- 28 of 41 --
29
that it was not really concerned about whether there were reasonable grounds for
such a promise.
[94] This inference is supported by the fact that, when a valuation was prepared for the
developer in November 1997, it included projections for the hotel business which
appears to be similar to those in document 28, and in a similar format: Exhibit 12,
document 59. This is not included in the documents disclosed by the defendant, and
there is no evidence the defendant knew about it. As well no one could have known
of it at the relevant time. But it suggests that the developer did not have available to
it then or earlier any more sanguine projections. On these figures 570 Queen Street
Management Pty Ltd was going to have a cash shortfall in the first year of about
$350,000. Even this figure may be optimistic, since it is not clear that the costs of
outgoings for the leased units are included as a cost. But even at face value this
document shows that the company was going to need substantial financial support
in its first year. It is unlikely that, at the relevant time, the developer had available a
reasonable basis for a belief that the company would be able to cover its costs after
it began to trade, and therefore that Southern Cross had any such reasonable basis.
[95] I think it is a fair inference that Southern Cross Pty Ltd were aware of the
arrangement between the defendant and 570 Queen Street Management Pty Ltd, and
that the only financial obligation to purchasers of the units was the undertaking by
the latter. In these circumstances, some of the material referred to earlier which the
defendant had removed from the draft of Exhibit 3, which more directly asserted
that the guaranteed return was to be provided by Radisson, strongly suggests that
Southern Cross Pty Ltd was deliberately and knowingly setting out to market these
units in a misleading and deceptive way. I think it is also a reasonable inference
that Southern Cross Pty Ltd would have known that the developer was not going to,
or going to be able to, stand behind the obligations under the leases of 570 Queen
Street Management Pty Ltd, or at least that it had no reasonable grounds to believe
to the contrary. This I think is an inference which is fairly available in view of the
rapid failure of that company after the project started. Plainly the developer did not
in fact provide any significant support.
[96] It must be conceded that such evidence as there is on this subject is thin. But so far
as there is evidence it is all one way, and the material which is available suggests
strongly enough that 570 Queen Street Management Pty Ltd was not going to be
financially viable. I think it is a fair inference that this ought to have been readily
apparent to anyone who had available all the information which must have been
available to Southern Cross Pty Ltd. In those circumstances, I think it is a fair
inference that Southern Cross did not have reasonable grounds for making the
representations referred to, so far as they related to future matters. It follows that
those representations were misleading, so that making them put Southern Cross Pty
Ltd in breach of s 52 of the Act.
[97] With regard to paragraph 12A(d) of the statement of claim, it is admitted by the
defendant that it was shown drafts of each of Exhibits 3, 4 and 5 prior to the
publication and signified its approval of them subject to certain alterations. It must
have realised that the use to be made of those documents was a publication to
potential investors, and its approval must have been given knowing that they would
be used for that purpose. I therefore find that paragraph 12A(b) is made out, to the
extent that the relevant documents contain such representations as I have found they
contain. I have already found that the representations at least materially contributed
-- 29 of 41 --
30
to the plaintiffs entering into the contract, and as a result suffering whatever loss
that entailed.
[98] There is no doubt that the defendant was concerned in the contravention by
Southern Cross Pty Ltd, because of its involvement in approving the marketing
material used to mislead. It was submitted on behalf of the defendant that the
defendant should be taken to have consented only to those parts of the document
which made reference to it, since those were the only parts of the document which it
had a right to reject. I do not accept that submission. It is true that the defendant
did not have control over any document produced by Southern Cross Pty Ltd; its
control was limited to producing a document which made reference to the
defendant, in that it only asserted the right, and presumably only had the right, to
control the use of its name. I accept that it would have been entitled to refuse to
allow Southern Cross Pty Ltd to use its name, and if Southern Cross Pty Ltd had
produced marketing documents which did not use its name there would have been
no capacity to control.
[99] But plainly Southern Cross Pty Ltd was keen, for the reasons exemplified by the
quote earlier from document 7 in Exhibit 12, to make use of the defendant’s name,
and hence its good reputation, as part of its marketing campaign. For reasons that I
have given, all three brochures clearly associated Radisson with the project, and
indeed that there was an association as admitted. That was something which was
valuable to the developer and the marketer, and which the marketer was plainly
keen to promote. That gave the defendant control over what was said in any respect
in any brochure which referred to its name. It was not just a question of what was
said about the defendant. For that reason it was concerned in any contravention by
the brochures because it had the capacity to control the brochures arising from the
desire of the developer and the marketer to make use of its name in that material. It
follows in my opinion that the defendant was concerned in any contravention made
in any of the brochures.
[100] The next issue is whether at all material times the defendant knew or ought to have
known that the matters alleged in paragraphs 11A and 12. This is denied by the
defendant. It is clear that the word “knowingly” significantly confines the operation
of s 75B: Fencott v Muller (1983) 152 CLR 570 at 582-3. The crucial question for
present purposes is what is it that the person must know. For a person to be
knowingly concerned it is necessary to show that the person had knowledge of the
essential facts constituting the contravention: Yorke v Lucas Pty Ltd (1985) 158
CLR 661 at 670. In the present case there is no doubt that the defendant had
knowledge of the making of the representations, and the terms in which they were
made, having approved the text of the relevant documents, in circumstances where
they must have known that they were to be distributed to intending purchasers, since
that is the obvious purpose. The question then becomes whether the defendant
knew that Southern Cross Pty Ltd did not have reasonable grounds for making those
representations, or in the case of the representation as to a present matter, whether
the defendant knew the representation was false. As to the latter, the relevant
representation was that the defendant considered the subject investment to be a
guaranteed success. That is a representation as to the state of mind of the defendant,
and the defendant did not at the relevant time possess that state of mind. The
defendant must have known that it did not possess that state of mind, and therefore
must have known that that representation was false.
-- 30 of 41 --
31
[101] It may be that the defendant was not consciously aware of a false representation
being made here, in that the defendant did not connect the relevant knowledge that it
had and actually arrive at the conscious conclusion that what was being said was
false. But in my opinion the requirement of being knowingly concerned does not go
that far. What is necessary is that the defendant know of the facts which constitute
the contravention. So long as the defendant knew that that representation was to be
made, and knew that it did not in fact have that state of mind which was being
represented, that in my opinion is knowledge of the essential facts which constitute
the contravention, and accordingly in respect of this misrepresentation the defendant
is liable under s 75B. I do not think it is necessary to go further and prove that the
defendant, or some representative of it, was consciously approving the making of
the misrepresentation.
[102] With regard to the future matters, the question is whether the defendant knew that
Southern Cross Pty Ltd did not have reasonable grounds for the representation. It is
not a question of whether the defendant knew that it did not have reasonable
grounds for the representation. I do not think that it is sufficient that the defendant,
in the light of what it knew, would have suspected that Southern Cross Pty Ltd did
not have reasonable grounds, had it thought about the matter, or indeed that it ought
to have suspected that. So far as the material before me indicates, the defendant in
fact never gave any consideration to the question of whether 570 Queen Street
Management Pty Ltd was going to be viable. Furthermore, to the extent that that
question depended in part on the extent to which the developer was prepared to
support it, although I am satisfied that Southern Cross Pty Ltd could not have had
reasonable grounds on the basis of an expectation of such support, to some extent
that finding is dependent upon the fact that such support was ultimately not given,
which the defendant was not to know about at the relevant time. Although the
defendant had no reason to believe that such support was to be given, it did not
know that Southern Cross Pty Ltd did not have any basis for a belief that that
support was to be given.
[103] As I have indicated earlier, astute businessmen should have realised that there were
problems with this scheme, and that it was not going to be viable, and ought not to
have been associated with it, but that I think involves what is properly characterised
as constructive knowledge rather than actual knowledge. It does not appear that any
consideration was in fact given to the relevant issue at the relevant time, and I think
it follows that the defendant did not have actual knowledge that Southern Cross Pty
Ltd did not have reasonable grounds for the representations as to future matters.
Bearing in mind the very limited basis upon which liability can arise under s 75B, I
am not persuaded that in relation to the representation as to future matters, the
defendant was knowingly concerned with the misrepresentations.33
[104] There were however two representation in respect of which the defendant was
knowingly concerned, the representation referred to in paragraph 6(b)(iv) of the
statement of claim and the representations alleged in paragraph 7(d), taken together,
because this was also a representation about what the defendant was doing or would
do. Here again the defendant knew that that was not so, as it was not offering
33 A conclusion that a defendant had knowledge of an absence of reasonable grounds by another is not
one which is easy to reach. See for example ACCC v Danoz Direct Pty Ltd [2003] FCA 881 at [219]
– [221].
-- 31 of 41 --
32
anything or undertaking any obligation to the investors, and it knew that Southern
Cross could not have had a reasonable basis for anything to the contrary.
[105] The question arises whether either is sufficient to give rise to liability under s 75B
for the plaintiff’s loss. As to the former, the crucial question here is the
representation of the defendant’s attitude to the investment. Both of the plaintiffs
referred to the involvement of Radisson in the representation as being a matter of
importance to them, and to the significance of the fact that Radisson was saying that
the investment was going to be successful. This was obviously less important than
the promise of the guaranteed rental return, but it was a representation calculated to
induce the representee to enter into a contract, and on the whole I think that it is a
fair inference of fact that that representation, although by no means the only cause
of the decision to enter into the contract, did play some, perhaps minor, part in
contributing to that decision, and in that way materially contributed to any loss
suffered as a result of entering into the contract. As to the latter, both plaintiffs
relied on Exhibit 5, in the case of Mrs Downey more than Exhibit 4 (p.170) and
both thought that Radisson was offering the rental guarantee: p.104, p.145. In these
circumstances, it is not difficult to draw the necessary inference, or to conclude that
this too was a cause, applying the same test, of the plaintiffs’ loss. Accordingly on
this basis the defendant would be liable in respect of a loss suffered under s 75B in
any event.
Damages
[106] The starting point for any assessment of damages is the difference between the
agreed price and value of the property at the time that price was paid. 34 This is
because, but for the misleading conduct, the plaintiffs would not have purchased the
unit. That proposition appears to have been accepted in the written submissions of
the defendant, but it was submitted that there was no evidence that the true market
value of the unit was other than the price paid on the date of completion,
22 November 1999.
[107] The evidence of value on behalf of the plaintiffs consists of two written valuations,
and some oral evidence. Exhibit 16 is a valuation of the unit as at 23 July 2001 of
$175,000; Exhibit 17 values the unit as at 21 May 2003 at the sum of $185,000.
The valuer who prepared these, Mr Smith, said that he had inspected the unit block
on various occasions, the first in September 2000: p.126. He was not in the
building when Radisson were operating it: p.129. Mr Smith was valuing the
premises essentially as something for use for residential purposes rather as an
investment property, largely because he did not have access to information as to the
rate of return on these premises: p.133.
[108] In the witness box he expressed the view that the value of the unit as at March or
April 2000 would probably have been around the same as the current value, perhaps
slightly less: p.130. That of course is a few months after the actual date of
settlement, and it was submitted on behalf of the defendant that it followed that the
plaintiffs had not proved their case in this respect.
34 Gould v Vaggelas (1985) 157 CLR 215 at 220; Gates v City Mutual Life Assurance Society Ltd
(1986) 160 CLR 1 at 6-7; Kizbeau v W G & B Pty Ltd (1995) 184 CLR 281 at 290-1; Sydney
Harbour Casino Properties Pty Ltd v Coluzzi [2002] NSWCA 74 at [94]; Manwelland Pty Ltd v
Dames & Moore Pty Ltd [2001] QCA 436 at [11].
-- 32 of 41 --
33
[109] There are two answers to that. If that was all the property was worth in March
2000, there is no reason to think that it was worth significantly more (or for that
matter less) than that as at November 1999, unless the market price were artificially
inflated because the market was still placing some reliance on the returns under the
leases. But the analysis of Dixon J in Potts v Miller (1940) 64 CLR 282 at 297-9
indicates that, if the market price has been artificially inflated at the relevant date,
damages are assessed by reference to the true market value as at that date rather than
the artificial value. Accordingly the value as at March 2000 may well be a better
indication of the true market value as at November 1999 than any actual market
value prevailing at that date.
[110] In any case, this is not the sort of case where there is reason to doubt whether the
plaintiffs really have suffered a loss, and in those circumstances my obligation is to
assess that the loss as best I can on the evidence available. On that basis, I find that
the true market value of the unit as at the date of completion, 22 November 1999,
was $185,000. Prima facie therefore the plaintiffs’ loss is $55,500. In the statement
of claim the plaintiffs also claim loss of rental between 21 February 2000 and
1 April 2001 at the rate of seven percent of the purchase price, less the rental
actually received. This is not the correct measure of damages under s 82; it is the
contractual measure of damages, rather than the tortious measure of damages.
Ordinarily it is the latter measure which is appropriate, and there is no reason to
depart from that latter measure in the circumstances of this case.
[111] The plaintiffs also claimed the legal costs associated with the purchase. If it is
appropriate to assess damages on the basis that, but for the breaches of the Act the
plaintiffs would never have purchased the unit, in my opinion these costs are also
recoverable, on the basis that they were expenses which would have been avoided
had the unit not been purchased. Exhibits 13 and 1535 refer to legal costs and stamp
duty in the amounts of $950 and $6,916.25 respectively, but do not mention the land
tax adjustment or the release fee on mortgage. There is a reference to $261 in
appendix 3 of Exhibit 15, a capital gains tax cost base schedule, where an amount of
$261 has been deducted in respect of “incidental costs” in circumstances where the
stamp duty and legal fees have been added on. Whether this is properly
characterised as release fees I do not know; it is not obvious how any release fees
should be regarded as a credit to the plaintiffs. If as part of the purchase price the
plaintiff incurs an amount by way of a land tax adjustment and a release fee on the
mortgage then these amounts should be an additional part of the loss, but they do
not appear to be proved by the evidence before me and I will not allow them.
[112] The next category of damages claimed were the rates, body corporate fees and
interest on the money borrowed to fund the purchase. The plaintiffs borrowed the
full cost of the purchase, as indeed was made clear in the contract in clause 43.2.
Bearing in mind the statements and the financial analysis in Exhibit 3, it was
certainly reasonably foreseeable that purchasers would do so. The defendant’s
submission was however that these amounts were not payable, because they were
not part of the loss assessed in the way referred to earlier, that is the difference
between the purchase price and the true value on the date of purchase. However, it
is recognised that consequential loss is also recoverable in these circumstances, and
the defendant’s argument was rather that the plaintiffs acted unreasonably in failing
35 These were reports prepared by an accountant to quantify the plaintiffs’ loss. The defendant did not
require the primary facts relied on by the accountant to be proved, and did not cross-examine him.
-- 33 of 41 --
34
to sell the unit as soon as possible after the receivers were appointed, so that any
holding costs subsequently incurred by them were not causally related to any
contravening conduct on the part of the defendants.
[113] In Pace v Westpac Banking Corporation [2002] QCA 350 the Court of Appeal was
concerned with the assessment of damages where the plaintiffs had completed a
contract to purchase some land in reliance on misleading and deceptive conduct, in
circumstances where the continuing ownership of the land was productive of
continuing losses to the plaintiff. There was also a decline in the value of the land.
Davies JA discussed the question of causation for the purposes of a claim under the
Trade Practices Act at [19] and [20] in the following terms: “Applying that test
here, any fall in value of the land after June 1999 below the total of their liability to
the [defendant] and the amount they had expended was a loss by the contravening
conduct until the [plaintiffs’] failure to sell itself because the supervening cause, to
the exclusion of the contravening conduct, of any subsequent loss in value to the
land. That would require a conclusion that the [plaintiffs’] failure to sell was
unreasonable; and even that might not be enough if it was nevertheless the very
kind of thing likely to happen in consequence of the contravention. The question to
be considered here may have some analogy to mitigation in tort. But it is not the
same thing. Mitigation has no place in granting of relief under s 82 or s 87 except
as a way of describing an act of an applicant which would break the chain of
causation. The question is whether the loss or damage was suffered by conduct in
contravention of the Act and that will be so here, as to the whole of the loss in value
of the land until trial, unless the chain of causation has been broken by a
supervening omission of the [plaintiffs] to sell the land at a price higher than
$375,000.”
[114] I therefore accept that the plaintiffs’ consequential loss only covers the period up to
the point where it became unreasonable for the plaintiffs to continue to hold on to
the unit, rather than selling it.
[115] There is no evidence that it was unreasonable for the plaintiffs to fail to sell the unit
promptly once the receivers were appointed, and the only evidence touching on this,
the evidence of Mr Smith, was that it was not reasonable for them to sell at that
point: p.130.36 However, once the whole exercise became established as a loss-
making proposition, I think it is reasonable to consider whether at some point the
plaintiffs did fail to act reasonably in hanging on to the unit. One matter they may
well have considered was whether there were prospects of capital gains. There has
been a good deal of talk about increases in the value of real estate in recent years,
although the only evidence I have on the subject is to the effect of between early
2000 and May 2003 there was little change in the value of this unit.
[116] There is also the consideration that there has been some improvement in the
financial position of the unit over the years. In the period in the 2000 financial year
when the unit was owned by the plaintiffs it produced a net loss of almost $14,000,
and in the following full financial year that went up to $18,781, but thereafter the
annual loss has been reduced somewhat. Nevertheless, by the end of the 2003
financial year the figures did not suggest that the loss was within a reasonable time
likely to be eliminated, and that knowledge coupled with the evidence that the value
36 Mr Smith said that if he had owned a unit he would not have put it on the market as soon as the
receivers went into occupation: p.130.
-- 34 of 41 --
35
of the unit was not increasing significantly37 ought I think have led to a position
where by the end of June 2003 it had become unreasonable to continue to hold what
ought to have been seen as a clearly unpromising investment.
[117] A home unit is not like shares in a listed company which can be sold virtually at
once if desired, and I think it is reasonable to allow some further time for the
plaintiffs to have an opportunity to find a purchaser for the unit, and for the usual
contractual period for such a process to elapse. Exhibit 14 gives figures up to
31 August 2003, which would allow a period of two months for this. It is
convenient to adopt the figure in that exhibit and for that purpose allow only two
months for the unit to be sold during that period, although I suspect that it would be
more realistic to allow a longer period. For practical purposes therefore I will allow
by way of consequential loss the operating losses proved by Exhibit 14, but no
additional amount.
[118] There was no conflicting evidence from the defendant, and no challenge to either
the methodology or the calculations in the reports from the accountants. The
accountants have taken into account the rent in fact received, and all expenses
associated with holding the property, in calculating the net rental loss, including the
costs incurred in borrowing the money for the purchase of the unit, which in my
opinion is properly seen as part of the plaintiffs’ loss. The accountants have also
made allowance by way of deduction for the value of the tax benefits received by
the plaintiffs because of the losses and such depreciation as was properly allowable.
The net figure to 31 August 2003 calculated in Exhibit 14 is $41,912 and I accept
that figure as recoverable as consequential losses.
[119] There is one further item claimed by the plaintiffs, the cost at some time in the
future of selling the unit. There is nothing to indicate that the valuation evidence
gives value net of selling costs. In order to put the plaintiffs in the same position as
if they had not purchased the unit in the first place, it is necessary to deduct the
realisable value, that is the market value less the costs of sale, rather than the
nominal market value, in order to determine the true loss. The agent’s commission
is based on $175,000 rather than $185,000, so it will be a slight under-estimate.
Again the methodology and calculations were not challenged by the defendant, and
I accept that the amount of $5,275 should be allowed for this.
[120] In summary therefore the damages allowable are as follows:
(a) difference between sale price and true value $55,500
(b) incidental costs of acquisition $7,866
(c) losses from ownership $41,912
(d) sale costs $5,275
Total: $110,553
Limitation defence 38
[121] The defendant has pleaded that the plaintiffs are barred from recovering any part of
the relief claimed by s 82(2) of the Act, which used to provide that an action
claiming damages under s 82 might be commenced only within three years after the
37 On 21 May 2003 the plaintiffs obtained a valuation which was only $10,000 more than the valuation
as at 23 July 2001: see Exhibits 16, 17.
38 Logically this comes before the assessment of damages but both sides dealt with it last in
submissions.
-- 35 of 41 --
36
date on which the cause of action accrued. That period was extended to six years by
the Trade Practices Amendment Act (No 1) 2001. Item 21(2) of schedule 1 to that
Act provided that the amendment to s 82(2) “applies in relation to conduct engaged
in before the commencement of that item, but only if the period that: (a) relates to
the conduct; and (b) applied under s 82(2) of the Trade Practices Act 1974 before
the commencement of that item; had not ended when that item commenced.” The
amendment took effect on 26 July 2001, so the question is whether the three year
period which previously applied had expired prior to that date. If it had not expired,
it was then extended to a six year period, and it is clear that on any view of the
matter the proceedings were started within six years from the time when the cause
of action arose.
[122] The defendant’s submission was that the cause of action arose at the time when the
plaintiffs entered into the contract of sale; it was at that point that the plaintiffs
suffered loss, so that the cause of action was complete; therefore the three year
period dates from the date of the contract, 27 November 1997, and had expired prior
to 26 July 2001. The plaintiffs on the other hand submitted that there was authority
that the cause of action did not commence to run until the plaintiffs’ loss became
ascertained or ascertainable, which at the earliest occurred in approximately May
1999 when Mr Downey became concerned about the worth of the rental guarantee,
and sought legal advice.
[123] There is high authority that in appropriate cases the cause of action is not to be
regarded as complete as soon as a disadvantageous agreement has been entered into.
In Wardley Australia Ltd v Western Australia (1992) 175 CLR 514 the majority at
p.527 said: “In many instances the disadvantageous character or effect of the
agreement cannot be ascertained until some future date when its impact upon events
as they unfold becomes known or apparent and, by then, the relevant limitation
period may have expired. To compel a plaintiff to institute proceedings before the
existence of his or her loss is ascertainable would be unjust.” That approach has
subsequently been followed, most notably in the Full Court of the Federal Court in
Karedis Enterprises Pty Ltd v Antoniou (1995) 59 FCR 35. In that case the majority
said at p.40 that when loss or damage is suffered was a question of fact, and it was
not necessarily suffered upon the making of a contract on the faith of
misrepresentations. At p.43 the majority said that the question was objective: “At
what time could it be said that it was reasonably ascertainable that the [plaintiffs]
would suffer loss.”39 That decision has been subsequently extensively followed.40
[124] The proposition that the test is objective means that the issue does not depend on
when the prospect or possibility of loss or risk of loss first occurred to the plaintiffs.
The matter may perhaps be tested by considering a situation where the plaintiffs
sought in early 1998 the avoidance of contract under s 87 of the Act, on the ground
that they had been induced to enter into it by misleading and deceptive conduct.
Could they at that stage have shown that they had suffered a loss?41 In the ordinary
case of a simple contract to buy and sell an existing thing, such as existing real
39 See also 59 FCR at 46 per Sackville J.
40 For example, in CAJ Investment Pty Ltd v Lourandos (1996) 83 FCR 189 at 202; Blacker v National
Australia Bank Ltd [2001] FCA 254; Murphy v Overton Investments Pty Ltd (2001) 112 FCR 182;
Commonwealth Bank of Australia v Davies [2003] QSC 470 at [47].
41 Of course for the purposes of s 87 it would have been sufficient for the plaintiffs to show in the
alternative that they were likely to suffer loss or damage, but that alternative test is not available
under s 82 and should be ignored for present purposes.
-- 36 of 41 --
37
estate, there may be no great difficulty in showing that the market value of the thing
sold was at the date of contract, or the date of the proceeding, less than the contract
price.
[125] In the present case however there would then have been difficulties in valuing the
unit, which would have been still then a proposed lot in a building still under
construction. There is also the consideration that it would not have been possible to
know at that time what the market price would be as at the date of completion of the
contract. Indeed it would not even have been possible to ascertain the date of
completion of the contract. The problem would not have been any difficulty in
showing that a valuation based on the “guaranteed return” was inappropriate, but in
showing that the unit to be constructed would not then have a value as a home unit
which was as great as the purchase price, in circumstances where completion was
still 18 months away.42 A lot can happen to a real estate market in 18 months, and
the fact that we now know that it did not happen does not mean that it would have
been possible to tell in early 1998 that it was not going to happen.
[126] It seems to me therefore that there were necessarily going to be difficulties in
showing that there really had been a loss suffered much earlier than the date of
completion, because it was not going to be known what the true market value of the
unit at that date would be until then. But I think there is a more fundamental reason
why there was no loss suffered at the time when this contract was entered into. It is
established that a contingent loss is not a loss for the purposes of s 82 of the Trade
Practices Act: Wardley Australia Ltd v Western Australia (supra). The contract
was conditional upon the purchasers obtaining finance in accordance with clause 43,
although that condition would have been satisfied promptly, and was also subject to
conditions in clause 34, in relation to a willingness of the vendor to proceed with the
construction of the building, but again presumably those conditions had been
satisfied by the time of the contract, or were satisfied promptly thereafter.
[127] Of greater significance however is clause 14 by which completion of the contract
was made “subject to the registration of the plan” ie the building units plan over the
land, which would be registered after completion of the building: clause 45.1. If
the plan had not been registered by 30 June 2000 either party was entitled to
terminate the contract by written notice to the other, whereupon the deposit would
be refunded to the purchaser. There was a provision for extension of this time in
certain circumstances, but it seems to me that in any event the plaintiffs had a right
under s 27 of the Land Sales Act 1984 to terminate the contract and recover the
deposit if the vendor had not given the purchaser a registrable instrument of transfer
within three and a half years after the contract date.
[128] It follows in my opinion that the contract in this case was a contingent contract up to
the date of registration of the plan. Presumably that occurred not all that long
before the date of completion, since under clause 6.1.2 completion was to be a date
14 days from the day the vendor gave notice in writing to the purchaser that the plan
had registered. It follows that until that date in my opinion any loss was contingent,
and was therefore not a loss for the purposes of s 82, and the limitation period had
not commenced to run. It had therefore not expired prior to the commencement of
42 The unit was readily usable as an ordinary home unit, and indeed that was the basis on which Mr
Smith eventually valued it: p.132-3
-- 37 of 41 --
38
the amendment effected by the Trade Practices Act Amendment Act (No 1) 2001,
and the claim is not barred by s 82(2) of the Act. The limitation point fails.
Conclusion
[129] The plaintiffs also claim interest by statute. This needs to be considered separately
in relation to the different components of the damages. Insofar as the damages
include the difference between the contract price and the market value of the unit on
the date of completion, prima facie the plaintiffs would be entitled to interest on that
amount from the date of completion to today.43 However the plaintiffs borrowed
the full amount of the purchase price, and have claimed and are recovering the
amount paid by way of interest on that loan as part of their consequential loss. In
that way it seems to me that interest (at an appropriate rate) has already been
covered in respect of that part of the purchase price which represented the loss, and
it would not be appropriate, and indeed amount to double compensation, for me to
allow in addition interest by statute on this component of the damages, at least in
respect of the period prior to 31 August 2003. I will therefore allow one year’s
interest on this amount, at the rate I have been usually using for “commercial”
losses or out-of-pocket expenses when allowing interest under the Supreme Court
Act 1995, of eight percent per annum, $4,440.
[130] With regard to the other purchase costs, I note that the total amount to be borrowed
was in excess of the purchase price, by an amount ($12,550) which is more than the
incidental costs. The difference does not reflect the amount of the tenancy fit-out
package which was to be purchased following completion pursuant to clause 25 of
the contract, since it appears that that was included in the purchase price. In any
case, it is sufficient for present purposes for me to say that it has not been shown
that these incidental costs were not covered in the amount borrowed, and therefore
included in the interest taken into account in calculating the consequential loss, and
therefore again I should allow only one year’s interest of eight percent per annum,
an amount of $629.
[131] With regard to the consequential loss, interest for the full period should not be
allowed on the borrowing costs, which were apparently also covered by the money
borrowed. Hence I will deduct $1,637, on which I will allow interest at eight
percent for one year, $131. Otherwise, the loss was incurred progressively between
the time of completion and 31 august 2003, although the greater loss occurred
towards the beginning of that period. I think the fair solution is to treat the whole of
that loss for the purposes of calculating interest as having been suffered in early
September 2001. I will therefore allow interest for three years at eight percent per
annum, a total of $9,666. Interest should not be allowed on the future sale costs.
[132] Accordingly the total amount I will allow by way of interest is $14,866. There will
therefore be judgment that the defendant pay the plaintiffs $125,419. I will invite
submissions in relation to costs.
43 Sydney Harbour Casino Properties Pty Ltd v Coluzzi (supra) at [99].
-- 38 of 41 --
39
Annexure – Chronology
11 March 1997 Meeting Henderson-Smart of defendant and a representative of
the developer, negotiating a management agreement for a
hotel: document 8. 44
21 March 1997 Marketing submission by Southern Cross to developer Valco
Developments Pty Ltd. Proposed a rental guarantee of seven
percent for five years, and association with a major (a top ten)
hotel operator: document 7.
27 March 1997 Defendant wrote agreeing to enter into negotiations to manage
the proposed apartment hotel, for 1% of total revenue and 10%
of net operating profit. Radisson was seeking $75,000 plus
expenses for technical services including completing three
year forecasts for the hotel. Stated that Radisson was not
providing financial guarantees but noted that “our
management team are very experienced in … financial
forecasting”: document 9.
10 April 1997 Letter Radisson to representative of developer confirming
various matters including, in relation to lease structure, that
“the developer will enter into leases with each strata owner
and will deal with each owner on all matters. Our reporting
will be to the developer (lessee).” Refers to not having yet
prepared any forecasts, and that “the Radisson name may only
be used in marketing of the hotel in circumstances where we
are satisfied that the design and project budgets are appropriate
for hotel of international four star standard”: document 13.
11 April 1997 Developer’s representatives fax to Radisson declining to pay
the fee for technical services.
24 April 1997 Developer forwarded details of project to Radisson, but
without any proper financial analysis: document 23.
2 May 1997 Fax defendant to developer, details of payments not yet
resolved, but refers to a working capital budget: document 24.
6 May 1997 Developer sent information on other Brisbane hotels to
Henderson-Smart, with a reference to their having “based our
forecast profit and loss statements on the likely number of 126
[units] and I suggest that you do the same”: document 26.
6 May 1997 Preliminary forecast for operation of hotel (three years)
forwarded by Radisson to developer. So far as I can see, they
made no provision for payment of rent: document 28.
14 May 1997 Draft text of what became Exhibit 3 faxed to Radisson for
approval: document 35.
44 Most of the documentary evidence was in a bundle of documents which became Exhibit 12. I shall
refer to these just as “document 7” etc.
-- 39 of 41 --
40
21 May 1997 Further fax from Radisson to developer about terms of the
engagement to manage the proposed hotel under the Radisson
brand: document 38.
2 June 1997 Letter developer to Radisson. Contains apparent agreement
about the technical services, and discloses the existence and
position of 570 Queen Street Management Pty Ltd, that it will
hold the leases and provide the “rental guarantee” to the
individual investors, and be responsible for the building
management fee for the body corporate: document 42.
3 September 1997 Fax Radisson to developer advising willingness to proceed
subject to confirmation that its financial commitment is
sufficient to cover the project costs, including pre-opening
budget and working capital necessary to run the hotel:
document 46. Also a second fax complaining about
unapproved advertisements appearing in newspapers, insisting
that no further marketing of the project in Radisson name
occur until the management agreement and international
licence agreement has been signed, and noting that approval of
Radisson in the US was required prior to marketing material
being placed in the public arena.
11 September 1997 Multiplex Constructions (Qld) Pty Ltd letter to Radisson
advising intent to commence construction in the near future:
document 47.
15 September 1997 First draft of what became Exhibit 4 sent by fax to defendant:
document 53.
16 September 1997 Management agreement signed between Valco Developments
Pty Ltd, the defendant and 570 Queen Street Management Pty
Ltd. Includes draft lease from the investors: document 50.
3 November 1997 Plaintiffs attend “educational seminar” run by Southern Cross
Pty Ltd in Sydney.
8 November 1997 Plaintiffs attend marketing meetings at Quay West and given
brochures Exhibits 3, 4 and 5.
27 November 1997 Plaintiffs attend various meetings in the course of which the
contract Exhibit 1 is signed.
2 August 1999 An “optimistic five year projection” prepared by defendant
and sent to developer, which still does not appear to make any
provision for paying rent on the leased units: document 117.
27 September 1999 Radisson sent developer revised budgets for the hotel
operations, which still do not appear to make any reference to
rent payable to the unit owners. These figures prepared on the
basis that there would be 160 rooms available to the hotel,
with presumably a corresponding increase in the amount of
rent payable to the owners under the leases: document 127.
-- 40 of 41 --
41
?? October 1999 Building units plan registered.
11 October 1999 Lease of plaintiffs’ unit for five years to 570 Queen Street
Management Pty Ltd executed: Exhibit 2.
22 November 1999 Settlement of contract to purchase unit.
6 December 1999 Hotel opened (late) under the management of Radisson:
document 164. As a result of the delay an increase in the pre-
opening budget and a cash injection sought.
20 January 2000 Letter Radisson to developer threatening to terminate hotel
management agreement: document 183. There was a failure
alleged to provide the full amount of the agreed pre-operating
budget, and the costs had increased because of the delay.
There was also alleged a failure to provide the agreed working
capital, or pay the full amount of the technical services fee.
2 February 2000 Letter 570 Queen Street Management Pty Ltd to defendant
denying any breaches of the hotel management agreement,
alleged that there had been losses suffered as a result of the
defendant’s representations (not specified) and alleging that
the hotel was being improperly operated, in particular being
over-staffed: document 190. Reference made to net projected
income of $900,000 being “some $550,000 less than the
budget upon which our company relied upon in entering into
the project.” I have not seen a document which provides a
projected income of $1,450,000. The figure however is not
very different from that provided for the first year in
document 28, and may have been a variation on that; if so it
suggests that the relevant documentation was a forecast which
apparently did not take into account the obligation to pay rent.
20 February 2000 Internal report by local Radisson manager alleging breaches by
developer and financial problems caused by other matters, and
dispute between the developer and the builder: document 197.
Claimed that so far as the hotel is concerned it is successful.
21 February 2000 570 Queen Street Management Pty Ltd failed to pay rent due:
p.71.
15 March 2000 Provisional liquidator appointed to developer and 570 Queen
Street Management Pty Ltd.
16 March 2000 Receiver and manager appointed to developer and 570 Queen
Street Management Pty Ltd.
3 April 2000 Defendant still operating the hotel: document 242.
Presumably very soon after this the defendant withdrew from
the management agreement and ceased to operate the hotel.
-- 41 of 41 --
Official source: https://www.sclqld.org.au/caselaw/QDC/2004/310