Davis v B1 Gaming Corporation [2004] QDC 19
DISTRICT COURT OF QUEENSLAND
CITATION: Davis v B1 Gaming Corporation [2004] QDC 019
PARTIES: MARY DAVIS
Plaintiff
v
B1 GAMING CORPORATION
Defendant
FILE NO/S: D 2558/01
DIVISION:
PROCEEDING: Trial
ORIGINATING
COURT: District Court, Brisbane
DELIVERED ON: 13 February 2004
DELIVERED AT: Brisbane
HEARING DATE: 15 May 2003
JUDGE: McGill DCJ
ORDER: Judgment for the defendant.
CATCHWORDS: NEGLIGENCE – Dangerous Premises – Occupier’s Liability
– fall on step – single step at entrance to building – whether
sufficient visual cues for presence of step.
Cains v Mathers Shoes Pty Ltd [1993] QCA 193 –
distinguished.
Howie v State of Queensland [2001] QDC 200 –
distinguished.
Preusker v Conrad International Hotels [2000] QCA 3 –
distinguished.
Spencer v Maryborough City Council [2002] QCA 250 –
followed.
Wilkinson v Law Courts Limited [2001] NSWCA 196 –
applied.
COUNSEL: R J Lynch for the plaintiff
R M Treston for the defendant
SOLICITORS: McInnes Wilson Lawyers for the plaintiff
Allens Arthur Robinson for the defendant
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[1] On 31 July 1999 at about 10.00pm the plaintiff was leaving premises occupied by
the defendant when she lost her balance and fell heavily, suffering a fracture of the
head of the right femur. The plaintiff alleges that that occurred because she had
failed to notice a step at the point where the foyer of the building she was leaving
met the footpath, and that her failure to notice the step was due to the negligence of
the defendant as occupier. Liability and quantum are both in issue.
The fall
[2] The plaintiff on the night in question was attending a wedding reception at the
defendant’s premises, the Conrad International Hotel: p.6. She arrived at the hotel
about 5.00pm, and entered the building through the George Street entrance: p.6.
She was not particularly familiar with the building. While at the wedding reception
she did not drink any alcohol. About 10.00pm she and her husband decided to
leave; they had to catch a ferry to return home, but said she had plenty of time so
that she was not particularly rushing: p.7. She and her husband walked back to the
George Street entrance. She said that as she was leaving the building she missed the
last step and fell flat on her face and felt the bone break: p.7. She said she had just
been walking normally. She was carrying a handbag and wearing shoes: p.8. She
maintained that she did not see the step at the entrance: p.9.
Description of the area
[3] There are photographs in evidence of the entrance.1 The footpath outside the
entrance is decorated with a checkerboard pattern diagonally to the line of the
footpath, with a grey border: Exhibit 1. There is one low step at the point where
the building meets the line of the footpath, although, as there are columns on either
side of the entrance which project onto the footpath, the bases of these columns
extend beyond the step, so that the step is about half a metre inside the face of the
base of the columns. There is a slight slope in the footpath, so the step at the eastern
end is somewhat lower than the step at the western end; both ends are lower than a
normal step.2
[4] Above the step there are a pair of wrought iron gates which open onto a small foyer.
At the time they were open. Beyond the foyer, through a set of double doors, there
is another small area at the same level before a short flight of steps leads up to
another foyer at the level of the ground floor of the building. In order to leave the
building therefore one goes to the upper foyer, down the stairs, out through the
double doors, across the outer foyer, and down the one step onto the footpath.
[5] The floors generally in the hotel are carpeted, but most of the floor in the lower
foyer is not. There is some carpet at the foot of the stairs from the upper foyer, and
there is an area of something like carpet immediately inside the gates which is
apparently also intended to function as a doormat: Exhibit 2. The floors which are
not carpeted are in a hard, mock stone surface, off-white in colour with a dark
1 I have also looked at the area at night myself.
2 85mm at the eastern end, to 160mm at the western end: Exhibit 4 p.12. The plaintiff had been
walking closer to the eastern side: p.13.
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border, and a broad red stripe which lies a little way from the border. There are two
of these off-white floor areas, one on each side of the double doors.
[6] Accordingly a person leaving the building will go down the carpeted stairs, across
one of the off-white floor areas with the red border, across a wide, dark coloured
strip in the vicinity of the double doors, then enter the second off-white floor area,
with another red stripe, pass over the doormat, and cross a further strip of white
flooring with the red stripe, then a strip of dark flooring immediately adjacent to the
wide stone piece which constitutes the doorstep,3 which stretches from the line of
the iron gates to the edge of the step down. Exhibit 3 shows the doorstep from
inside the building, and shows from the bottom the off-white flooring with the red
stripe, the black strip which is a continuation of the strip running around the edge of
the lower foyer, the whitish stone doorstep, the dark part of the footpath between the
bases of the columns, the grey border to the checkerboard design, and the
checkerboard design itself on the footpath, where people are standing. The
difference between the sloping footpath and the flat floor of the building and
doorstep is apparent in the photographs. The photograph also illustrates the notable
contrast in colour between the doorstep and the area immediately beyond the step as
one is leaving the building.
Why did the plaintiff fall?
[7] The plaintiff at the trial was unable to give any details as to what she was doing at
the time when she fell or immediately before that time, and it is apparent that she
has no particular recollection of that now. What she remembers is falling. The step
is not a difficult one to negotiate, and presumably there was some good reason why
she fell, and I think it is a reasonable inference that she fell because she did not
realise that the step was there. Walking across a step whether up or down without
realising that it is there can produce loss of balance which can easily cause a fall,
even if the step is relatively shallow, so this is the most likely explanation for the
fall. The plaintiff did not suggest that her foot had slipped in any way, or that she
had tripped on anything, in connection with the fall.
[8] After the accident while she was waiting for an ambulance the plaintiff spoke
briefly with the manager on duty at the hotel. Apparently she told him she had
misjudged her step: p.16. She was taken by ambulance to the Mater Hospital. A
report from that hospital, Exhibit 5, when describing the history says that “she
misplaced her foot on steps while descending these steps. She lost her footing
whilst on the last step from the ground.” That version was no doubt based on what
the plaintiff said on the night, but of course has filtered through two sets of
interpretation: the interpretation of whoever took the history on the night when
speaking to the plaintiff, and made notes about it, and the interpretation of those
notes by the orthopaedic registrar who prepared the report. Its terms do not suggest
that it is entirely accurate, because they speak as though the plaintiff fell as a result
of some difficulty with the last in a series of stairs. In fact it is clear that she fell in
the vicinity of an isolated step, although she had descended a short flight of stairs a
little earlier, and this was the last step she had to negotiate to leave the building.
3 There is a metal latch keeper set into the middle of this step, to secure the iron gates if they were to
be closed. The step is 760mm wide: Exhibit 1.
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[9] The defendant also pointed to the fact that the statement of claim, which has been
amended, initially alleged that the plaintiff “lost her balance in stepping down to the
pavement area at the exit”.4 The specific proposition that the plaintiff had actually
not been aware of the step at all was first raised in the action when the reply was
filed on 7 September 2001.5
[10] In these circumstances it was submitted by the defendant that what had actually
happened here was not that the plaintiff had failed to see the step at all, but that she
had misjudged the step, and that that had led to her overbalancing and falling. The
plaintiff said that she fell towards the eastern end of the step, at which point it is
relatively shallow. If the plaintiff had misjudged the height she was stepping down,
that could also have led to her losing her balance, although I think it is less likely as
a cause of the fall. It was not that shallow.
[11] I do not think that the plaintiff has any real recollection of how she came to fall. I
accept however that she fell at about the step at the entrance to the building, and in
connection with her descent of it. In my opinion the most plausible explanation for
a fall in such circumstances is that the plaintiff did not notice that there was a step
there. The alternative explanation, that she was aware of the step but misjudged its
height and overbalanced because of that, is possible but I think less likely. The
plaintiff was a reasonably fit and agile woman at the time of the accident, not
someone who would readily fall as a result of something of that nature. It also
seems to me that, if she had noticed that the step was there but misjudged it and had
fallen because of that, she would have been aware of why she had fallen and would
now be more likely to recall the cause of her fall. The defendant’s argument really
involves the proposition that the plaintiff is being dishonest about the cause of the
fall, and I do not accept that. I accept the evidence of the plaintiff.
[12] I do not think that too much significance should be attributed to the evidence of the
histories given by the plaintiff on the night after the accident. She would have been
in a good deal of distress at the time, and, particularly if she was not aware of the
exact mechanism of the fall, she might well have said something about misjudging a
step when in fact she had not seen it. Neither the manager nor the Mater Hospital
recorded anything which shows clearly that the plaintiff did see the step, or which
strongly suggests that explanation. I think those versions are equivocable. I do not
regard what was said in the statement of claim as really inconsistent with the
proposition that the plaintiff did not see the step at all. I find on the balance of
probabilities that the plaintiff fell because she was unaware of the step.
The plaintiff’s case
[13] Although the plaintiff had entered through that door, the plaintiff was otherwise not
familiar with the building and I would not expect someone in her circumstances to
remember that there was a step in that position. The plaintiff’s case was essentially
simply that there had been a failure to take reasonable care by having a step in such
a position where there was nothing to draw people’s attention to the presence of the
step, so that someone like the plaintiff when leaving the building could fail to notice
4 Statement of claim filed 29 May 2001 para 4.2.
5 Para 1(d).
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that it was there, and fall as a result. It was not suggested that there was any other
aspect of the step which was defective in any way.
[14] The building is of some age. It was built in the 1900’s by the state government, to
compliment the Treasury Building which is further to the west. For many years it
was the Executive Building, becoming in 1971 the Land Administration Building.
More recently it has been converted into a hotel, although some effort has been
applied to preserving much of the character and style of the original building,
because of its heritage value. It is heritage listed (p.66), which means that
permission has to be obtained to do any work on it,6 and there is some reluctance of
the authorities to permit changes to such a building, although changes in the
interests of user safety are likely to be permitted.7 This particular doorway and its
step have no doubt been there since the building was constructed.
[15] There are many buildings in Brisbane which, like this one, have a step in the
doorway. Indeed, until recent years when there has been concern about making
buildings accessible to wheelchairs, it was very common for there to be a step at the
entrance from the footpath to any commercial building; on occasions there was
more than one step. No doubt this was usually for the practical reason that it
reduced the risk of water coming into the building if the footpath was wet, either
from rain or from being hosed down. Even today it is not uncommon to find a step
at the point where the entrance to a building meets the footpath, where older
buildings have not been changed.
[16] The plaintiff relied on the evidence of Mr Kahler, an engineer and safety expert.8
He expressed the opinion that when exiting the foyer it was difficult to detect which
of the various edges represented the vertical change in elevation: Exhibit 4. He
said that the step was in effect camouflaged by the environment in which it was
placed, where there were a number of other changes in colour which did not
represent edges of steps. He said that a person having to descend a single step was
likely not to notice the step if the edge characteristics were camouflaged and there is
significant visual distraction in the visual field: p.42; Exhibit 4, p.15. However, in
a quote from an academic study referred to on p.16, failure to see a single step is
attributed to poor lighting or the step merging visually with the walkway. Another
explanation for a failure to see such a step is that the person may be distracted; that
can be particularly a problem where the step is located in a place where there is
something else, such as a display, which is intended to attract people’s attention.
[17] There was no evidence that the illumination of this area was inadequate, or that
there was anything for which the defendant was responsible which might have
amounted to a distraction. The plaintiff was unable to say whether there was
something that was distracting her at the time, but that is possible. Mr Kahler
suggested that there was significant visual distraction present in the form of the
buildings on the other side of the street and further away: Exhibit 4 p.17 and see
6 Queensland Heritage Act 1992 s 33(1); the definition of “development” in s 4 is very wide.
7 There have been, for example, quite a number of changes to the historic Maryborough Courthouse,
which is also a heritage building, with a view to enhancing the safety, and indeed the accessibility, of
the building. It was agreed that I should proceed on the basis that permission would be given for any
modification I found was required to perform the duty of taking reasonable care for the safety of
persons such as the plaintiff.
8 His CV is Exhibit 8.
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p.60. I do not accept that. There was no particular reason why any of that
decidedly commonplace urban scene would have amounted to a distraction for the
plaintiff in the circumstances.
[18] There are three things which could have been done to remove such hazard as the
step at the entrance to the foyer posed: the foyer could have been reconstructed so
as to remove the step, handrails could have been provided, or the edge of the step
could have been emphasised in some way, either by painting or by tape.
[19] Mr Kahler did not seem to be particularly advocating reconstruction of the foyer,
although he did describe this as one possible solution. It would obviously be
expensive given the nature of the building and the nature of the foyer. I suspect it
would be the modification which would be most likely to run into difficulties
because of the heritage value of the building.
[20] The provision of handrails was particularly suggested by him, as providing a strong
visual cue to the presence of the step. Because of the width of the entrance, he
suggested three handrails, one on each side and one in the middle, as shown marked
on the photograph on p.21 of Exhibit 5. The handrails would have the incidental
benefit that they would be available to assist anyone who did require a handrail for
climbing or descending the one step, but essentially their function was seen by Mr
Kahler as providing a visual cue to the presence of the step. That is the only aspect
which is relevant to this plaintiff. He estimated a cost of $2,000 for this work:
p.30.
[21] The provision of handrails would certainly have involved less substantial work than
the construction of a ramp, and may well have been more acceptable to the heritage
authorities, although it would still have involved some compromise to the heritage
value of this entrance to the building. There is also the consideration that taking this
step would not necessarily eliminate any risk of injury, but merely tend to reduce it.
[22] I accept that it is foreseeable that a person may fall and suffer injury as a result of
the location of this step in this entrance.9 The question then becomes, what would
have been the response of a reasonable person to that foreseeable risk. In relation to
this, it is relevant to take into account a range of factors including the likelihood of
this risk materialising, the severity of the consequences of the risk materialising, the
cost and other adverse effects of doing any remedial work, and any conflicting
considerations.10 It is also necessary to bear in mind, in assessing what is
reasonable, that there may be many other risks, and questions of reasonableness
should not be assessed by reference only to this particular type of injury.11
[23] With regard to the third possible modification, emphasising the edge of the step by
painting or tape, there are I think two significant factors. The first is that Mr Kahler
expressed the opinion that this form of response would be unlikely to assist, because
of what he described as a significant number of horizontal lines in the visual
environment: Exhibit 4 p.20. The second consideration is that the edge of this step
9 That is supported by the evidence of Mr Kahler, and common experience. See also Wilkinson v Law
Courts Ltd [2001] NSWCA 196 at [32] quoted below.
10 Wyong Shire Council v Shirt (1980) 146 CLR 40 at 47-8.
11 Wilkinson at [33].
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is already clearly visually differentiated from the footpath material beyond it;
whether or not one picked up that the change in colour is due to the presence of the
edge of a step, the change in colour in itself would be readily visible. That
distinguishes the present case from one where the material in the step is the same as,
or very similar to, the material immediately beyond the step, where the presence of
the edge may be overlooked unless it is highlighted in some way.
[24] Although it would not have been difficult or expensive to have applied some visual
highlighting of the presence of the edge in this way, I am not persuaded that a
reasonably careful building occupier would nevertheless undertake that step,
bearing in mind the facts to which I have just referred. There is also the
consideration that emphasising the edge of the step will not necessarily prevent
someone from falling; it will only be relevant for a person watching where he or
she is walking anyway, and any such person has a clear visual clue already because
of the contrast in colour. On the subject of cost, there would be additional costs
associated with the procedural requirements of obtaining authorisation to make even
this relatively minor modification to a heritage building (p.66), assuming that such
permission would be granted. There is no evidence of what that cost would be, but
there would undoubtedly be some cost, far more than what would be spent on paint
or tape and labour to apply it to the step: p.31.
A pleading point
[25] At the conclusion of the trial it was submitted on behalf of the plaintiff that she was
entitled to a finding that the fall was caused by the negligence of the defendant on
the pleadings. Paragraph 5 of the statement of claim as originally filed with the
claim alleged that the plaintiff’s fall was caused by the negligence of the defendant,
and gave as particulars failing to install a ramp at the entrance, failing to eliminate
the rise or step so that the entrance foyer was at the same level as the footpath,
exposing the plaintiff to a risk of injury from the presence of the small step at the
entrance which was not readily discernable, and failing to warn the plaintiff of the
existence of the step. In the defence filed with the notice of intention to defend the
defendant pleaded: “As to paragraph 5 of the statement of claim, the defendant
denies such allegations as the defendant believes such allegations to be untrue.” An
amended statement of claim was filed on 27 May 2002 which added further
particulars to paragraph 5, failing to provide a handrail, failing to provide visual
delineation on the step, and failing to provide adequate lighting at the exit of the
hotel, but otherwise did not alter the pleading. No amended defence was filed in
response, and accordingly the existing defence stands as the defence to the amended
statement of claim.
[26] The plaintiff relied on r.166(4) which provides: “A party’s denial or non admission
of an allegation of fact must be accompanied by a direct explanation for the party’s
belief that the allegation is untrue or cannot be admitted.” The defence of the
present case contained a denial of the allegation of fact in paragraph 5 of the
statement of claim, and a statement of the defendant’s belief that the allegation was
untrue, but did not contain a direct explanation for that belief. Accordingly
paragraph 5 of the defence in the present case did not comply with r.166(4) and,
pursuant to sub-rule (5), the consequence was that the defendant was taken to have
admitted the allegation in the plaintiff’s amended statement of claim.
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[27] Rule 166(4) was intended to prevent a situation where the pleading contained
nothing more than a bare denial, or a bare failure to admit. Bearing in mind the
terms of r.166(3), a denial as distinct from a non admission is appropriate when a
defendant is proposing to lead evidence to contradict the denied allegation. It does
not follow however that the rule requires that details of that evidence be disclosed.
What is required is an explanation which discloses the party’s case on the point.
For example, if there is a denial pleaded to an allegation that the defendant breached
a contract with the plaintiff by doing X, the defendant might, depending on what the
defendant’s case was, explain the denial by saying that the defendant did not do X,
or that X was done but not by the defendant or any person acting on behalf of the
defendant, or that what the defendant did was not X but Y, which was not a breach
of the contract, or that the defendant did do X but that this was not a breach of the
contract, with an explanation as to why that was the case. There may well be others
depending on the particular circumstances. These examples illustrate that a denial
in this form is one which serves to identify the real factual issue being raised by the
party pleading the denial, in a way that a bare denial does not. But it does not
follow that it is necessary or appropriate for the party to plead what the evidence
will be, which would be contrary to r.149(1)(b).
[28] In the present case, paragraph 5 ought to have pleaded something like: “As to
paragraph 5 of the statement of claim, the defendant denies such allegations
because, although there was a step without a handrail at the entrance to the hotel, the
step was obvious and there was sufficient warning of its presence, and the lighting
in the area at the time was adequate, so that it was not necessary to provide greater
warning or some physical modification of the area in order to take reasonable care
for the safety of persons such as the plaintiff.” There may well be other ways in
which the case could have been put, and no doubt others could formulate the
pleading better than I, but that illustrates the sort of thing required by the rule. It
identifies the relevant factual issue for the court, and for the other party, without
saying anything about the evidence to be led.
[29] When the point was raised at the end of the trial, in the context of which party bore
the onus of showing whether or not permission could be obtained from the relevant
authorities to make any alteration to this building, counsel for the defendant sought
a declaration under r.371(2)(d) that the denial in paragraph 5 of the defence be
effectual notwithstanding the failure to comply with r.166(4), and I made that
declaration, so that the trial would be conducted on the real issues, and because, the
defendant not having called evidence in relation to liability, it did not seem to me
that the plaintiff was prejudiced, other than possibly in relation to costs, by the
failure to comply with the rule. Whether there should be any consequences as to
costs of the failure to comply with the rule was not determined at that time.
Ultimately after further argument both sides were prepared to proceed on the basis
that the restrictions because of the heritage listing of the building would not have
prevented anything from being done which I found ought to have been done in order
to perform the duty to take reasonable care. That relieved the plaintiff of the burden
of having to prove that any proposed modification was one which the defendant
would not have been prohibited from undertaking.
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Authorities and other decisions
[30] There are a large number of occupiers’ liability cases involving falls on steps,
although not many where the fall occurred on a single isolated step such as the
present. One case which does have some similarity with the present, and was relied
on by the plaintiff, is Cains v Mathers Shoes Pty Ltd [1993] QCA 193. In that case
a woman who had tripped on a small step (a rise of about 19mm) at the point where
a footpath met an area between two display windows at the entrance to a shop
recovered damages from the occupier of the shop for her injuries. The trial judge
held there was no negligence, because the manager of the shop had not been aware
of any other fall or difficulties in the previous five years, and because the plaintiff
did not see the rise or step because she was not looking where she was walking. But
on appeal the judges noted evidence, and what was described as common
experience, that a small but definite rise such as the kind involved in that case “is
potentially more likely to cause stumbling or tripping than a substantial step that is
easy to see.”
[31] When assessing the significance of that it is necessary to bear in mind that that
plaintiff was walking into the building and so had to step up, not leaving the
building and having to step down. That step at its most shallow was only 19mm
high; the step in the present case at its most shallow was 85mm: Exhibit 4 p.12.
The next consideration mentioned by the Court of Appeal was that the plaintiff fell
because her attention was directed to the display window. Their Honours said at
p.9: “Where the very intention of the defendant was that the display should attract
attention, the plaintiff’s conduct in moving along without watching her feet was
both predictable on her part and reasonably foreseeable by the defendant as a
shopkeeper occupying those premises.” In the present case of course there was no
display, or anything else provided by the defendant which was intended or likely to
attract the attention of a person walking out of the building, and which might
thereby have distracted that person from watching where he or she was walking.
[32] Their Honours went on to say that the tripping which occurred was a risk that was
reasonably foreseeable. Their Honours held that a reasonable occupier would not
have “exhibited warning signs, or painted distinctive markings at or around the step
to increase the chances of its being seen”, which is of some relevance to the present
case, or have built a sloping ramp from the entrance foyer out into the footpath area,
but concluded that a reasonable occupier would have reconstructed the entrance
foyer so as to increase the slope to meet the edge of the footpath at the same level,
thus eliminating the small step. The cost of reconstructing the entrance foyer in this
way was not disproportionate having regard to the risk of injury involved, and
therefore a reasonably careful occupier would have taken that step, so the defendant
was negligent for not doing so. On that basis the appeal was allowed.
[33] On this analysis it is obvious that the particulars factors which led to the decision
favourable to the plaintiff in that case12 are missing in the present, and the remedy
proposed in that case was shown to have been reasonably inexpensive, whereas
reconstruction of the foyer in the present case to eliminate the step would involve
much more substantial work, would interfere with heritage values of the entrance
and might produce a relatively steep ramp which might give rise to some danger in
12 The unusually small height of the step, and the distraction of the display.
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itself, and would therefore be an unsatisfactory solution, as Mr Kahler recognised.
In these circumstances in my opinion Cains is distinguishable, and does not provide
any assistance to the plaintiff.
[34] The plaintiff also relied on Preusker v Conrad International Hotels [2000] QCA 3,
where the Court of Appeal refused leave to appeal from a decision of a judge of this
court13 in favour of a plaintiff who had suffered an injury when she slipped on a
flight of stairs in the defendant’s premises. In that case the stairs were internal, and
the plaintiff was proceeding from the restrooms to an automatic teller machine. The
reasons are not entirely clear but it appears that the floor on which the plaintiff was
walking was granite to the edge of the first step, with carpet on the other steps to the
lower floor. The steps had handrails; these were said by one of the experts in that
case to become less relevant as a visual cue as one approached the edge of the first
step. The matter is complicated by the fact that that plaintiff was not looking where
she was going; she admitted that at the time she was looking for a cash card in her
handbag, and was simply unaware the steps were there until she fell on them. The
trial judge had found that her central vision was concentrated on her bag, so
attention was directed to the question of what visual cue would have triggered some
response with her peripheral vision.
[35] The trial judge accepted that the tread-nosing would have been more conspicuous if
there was white or yellow non-skid band on it, a solution supported by the
plaintiff’s expert in that case, and concluded: “Even though this is a finely balanced
case, I am satisfied that a reasonable response, given the colour of the granite at the
top of the stairs, that a more definite edge ought to have been provided by the use of
white, or perhaps more aesthetically, a yellow non-skid band.” There was
nevertheless a substantial amount of contributory negligence. The Court of Appeal
declined to grant leave to appeal, observing “no risk in future actions of this kind, or
at this level of amount, the decision in this case will constitute a precedent.” That
decision was one where the circumstances were different, the evidence was
different, and the Court of Appeal has said that it was not to be regarded as a
precedent. In those circumstances I do not intend to use it as a precedent in this
case.
[36] I was referred to a decision by another judge of this court in a case where a plaintiff
suffered an injury as a result of a fall when she failed to detect the presence of a
single step down in circumstances which had some similarity to the present: Howie
v State of Queensland [2001] QDC 200. The plaintiff was attending a seminar in
the course of her employment at premises with which she was unfamiliar, a state
school. She had parked in the carpark and was walking towards the main school
buildings along an established path which led under one school building, across an
open space and up some stairs to an entrance to the school proper at another
building. There was a single step up from the carpark to the concrete surface under
the first building, and on the other side of that building there was a single step down
to a concrete surface which led to the stairs up to the entrance of the other building.
The plaintiff successfully negotiated the step up, but when she moved out from
under the first building she did not notice the single step down, and as a result fell
and suffered injury.
13 Plaint 4192/97, Forde DCJ, (16 September 1999, unreported).
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[37] The accident occurred at 9.45am in August, on an extremely foggy day. There was
no artificial light under the first building where it was described as very dark. The
plaintiff sued her employer (the State of Queensland) and the statutory corporation
in which title to the school is vested as occupier. At some point there had been
some yellow paint applied near the edge of the step, but this was well worn and was
regarded by the judge as inadequate as a cue to the presence of a step. A difference
in the texture of the concrete inside and outside was also regarded as inadequate,
bearing in mind the difference in lighting conditions. His Honour was also critical
of the inadequate lighting, saying at p.11: “I am also of the view that other visual
cues, such as appropriate signage, and improved artificial lighting at the site were
reasonable safeguards that should have been taken.” There was by way of contrast
no significant criticism of the lighting at the premises in the present case,14 and no
one suggested that some sort of warning sign should have been provided.
[38] I think that the inadequate lighting in that case was a matter of some significance,
particularly in a situation where there was no significant visual contrast between the
step and the surface beyond it, in contrast to the present where the step and the area
beyond it were a different colour, providing a pronounced visual contrast and a clear
visual cue. I suspect as well that that decision was not uninfluenced by the fact that
someone had previously applied yellow paint to the edge of the step in order to
emphasise its presence. That seems to have been treated as in effect an admission
by the defendant that there ought to be yellow paint on the step, which in turn was
treated as in effect an admission that it was negligent not to have it there, so that the
defendant was negligent because it had not been properly maintained. That is not
the position in the present case, so it is not necessary for me to consider the
legitimacy of that process of reasoning.
[39] Overall I do not think that the decision in Howie provides any great assistance in the
circumstances of the present case. I do not consider that it should be treated as
indicating in effect that it will be negligent for an occupier of premises to have
within the premises a step which does not have some visual delineation of the edge
of the tread, such as by yellow or some other contrasting paint, or in some other
way. Such a proposition would be inconsistent with the decision of the New South
Wales Court of Appeal in Wilkinson v Law Courts Limited [2001] NSWCA 196
where Heydon JA (as he then was), with whom the other members of the Court
agreed, confirmed the decision of a trial judge that there was no negligence in
relation to the steps outside the Law Courts building in Sydney, notwithstanding
that the steps were of somewhat unusual dimensions, and there were no handrails or
edge delineation strips or warning signs present. In that case some white paint had
been applied to the stair edging after the plaintiff had his fall, but notwithstanding
this a decision that it was not negligent not to have it at the relevant time was
upheld.
[40] His Honour said at [32]: “In my opinion the trial judge’s reasoning is wholly
convincing. Stairs are inherently, but obviously, dangerous. Many measures might
have been taken to make the stairs as safe as human skill could possibly make them;
but the duty is only to take care which is reasonable under the circumstances.
14 The plaintiff did not have any concern about the light at the time: p.13. Mr Kahler said that the
lighting was “marginally acceptable”, which I take it means it was not as much as he would have
liked, but he could not really say it was inadequate: p.45.
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12
Among the essential circumstances is the following fact: ‘Persons using steps may
misjudge their footing and slip or trip but this is an everyday risk which members of
the public avoid by taking care for their own safety’: Stannus v Graham (1994)
Aust Torts Reports 81-297 at 61,566 per Handley JA. There are many places in
Sydney where the steps do not have strips on the edges: the Public Library, the Art
Gallery, Parliament House, St James Church and St Mary’s Cathedral.” One might
add the same is true in Brisbane; although one does not infrequently see steps with
some specific visual delineation of the edge, steps that are not so marked are very
common.
Analysis
[41] There is however a different issue in the present case, one of the ability of a person
approaching the step to identify that there is a step present. In most cases where
there are a number of steps it will be obvious as one approaches the top that there is
a change in level. But the smaller the number of steps the greater the risk that a
person approaching the top will fail to appreciate that there is a change of level.
The same applies if one is dealing with a drop which is less than the height of a
normal step. In such circumstances the issue becomes one of assessing the visual
cues to indicate that there is a change of level involved, rather than to identify the
location of the edge of the tread. It may well be for this reason that Mr Kahler did
not regard the application of some coloured strips at the edge of the treat as being of
any particular significance. The plaintiff’s real case here is that there was
insufficient visual warning of the presence of the change in level at this point, so
that a person leaving the building might not appreciate that there was a step there.
[42] No doubt more could have been done by way of visual cues, but that is not the
relevant consideration, for the reason given by Heydon JA which I have just quoted.
The question is whether what was there was sufficient so as to amount to reasonable
care for the safety of persons leaving the building. In the present case there were a
number of visual cues. First, there was a clear colour contrast between the step and
the area immediately beyond it. Although Mr Kahler spoke of this as being simply
one of a number of more or less parallel changes in colour that one would cross
when leaving the building,15 an argument which at first glance receives some
support from the photographs which emphasise this feature (see Exhibit 3), a person
actually moving towards the entrance would be likely to detect the significance of
this edge because of the change of perspective as the angle of the line of sight to the
edge changed. That would be assisted by the contrast between the flat floor of the
foyer and the slight slope of the footpath.16 There is also the consideration that the
block of stone which is the doorstep looks like a doorstep. It has the latch keeper in
the middle for the gates which were obvious on either side, and they suggest that
there is something special about this particular strip of stone. They help to draw
attention to it, and to the fact that it is located at the entrance to the building, where
one would expect in such a building that one might well find a step: p.44 line 57.
In my opinion these factors in combination provided reasonable visual cues to the
presence of the change in level at that point, particularly as one gets closer to the
step, so that there was no negligence on the part of the defendant in failing to
15 He said that in context it was camouflaged: p.42. I do not accept that conclusion. He did concede
that there was a contrast in colours.
16 Mr Kahler conceded that that was a visual cue: p.44.
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13
provide additional warning of the presence of this step. The step was obvious
enough.
[43] It is commonplace that people do fall down from time to time, for a variety of
reasons, or sometimes for no apparent reason at all. People certainly can and do fall
on stairs, although apparently most falls actually occur on flat surfaces: p.33.
However the other characteristic of falls is that, overwhelmingly, they do not lead to
serious adverse consequences.17 That is not to say that falls cannot have serious,
sometimes very serious, consequences, but that is most unusual. It is important not
to confuse the seriousness of a possible outcome with the degree of risk that it will
occur.18 It is also relevant to consider the aesthetic disadvantages of the course
proposed, and the compromise this would involve in the heritage characteristics of
the building.
[44] Bearing all these factors in mind, I am not persuaded that a reasonable person
exercising reasonable care for the safety of persons using these premises would
have installed handrails, or taken some other step in order to reduce the risk of
someone falling on the single step at this entrance when leaving the building. I am
not persuaded that reasonable care required that more be done.
[45] It follows that the plaintiff’s case in liability fails, having failed to prove negligence
on the part of the defendant. It is unnecessary in these circumstances for me to say
anything about contributory negligence, which was raised in the pleadings, although
I consider that the inference is irresistible that the plaintiff fell because of a failure
to keep a proper lookout for her own safety.19 Reference was made in Cains (supra)
to the direction to the jury in De Teyron v Waring (1889) 1 TLR 414 at 415, that a
man walking along “might if he pleased look up at the stars as he walked, and his
doing so was not contributory negligence which should preclude him from
recovering.” Their Honours treated this as a statement that “Pedestrians using the
footpath are, as a general rule, not obliged to watch their feet in order to avoid
unexpected obstructions as they walk.” That passage was quoted by the trial judge
in Preusker (supra) at p.6, but it seems to me to be inconsistent with statements in
the High Court in Brodie v Singleton Shire Council (2001) 206 CLR 512.
[46] Callinan J at p. 639 said, in relation to the question of whether, in the matter of
Ghantous, there was negligence in the maintenance of a footpath where there was
some difference in height between the concrete and the earthen part of it: “The
world is not a level playing field. It is not unreasonable to expect that people will
see in broad daylight what lies ahead of them in the ordinary course as they walk
along. No special vigilance is required for this.” Gaudron, McHugh and Gummow
JJ at p.581 said: “As Callinan J points out in his reasons in Ghantous, persons
ordinarily will be expected to exercise sufficient care by looking where they are
going and perceiving and avoiding obvious hazards, such as uneven paving stones,
tree roots or holes. Of course, some allowance must be made for inadvertence.
Certain dangers may not readily be perceived because of inadequate lighting or the
nature of the danger, or the surrounding area. In such circumstances, there may be a
17 Spencer v Maryborough City Council [2002] QCA 250 at [31].
18 Tomlinson v Congleton Borough Council [2003] 3 WLR 705 at 731 per Lord Hobhouse.
19 The plaintiff said she “always” watched where she was going, but did not recall whether or not she
was at that time: p.14.
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14
foreseeable risk of harm even to persons taking reasonable care for their own
safety.” Gleeson CJ and Hayne J agreed with Callinan J in relation to Ghantous:
p.526, p.636.
[47] Although Kirby J at p.606 rejected “any enlarged assumptions about a pedestrian’s
need for vigilance for his or her own safety”, in my opinion there is a clear majority
in the High Court in that case which seems to me to be inconsistent with the
approach in De Teyron (supra), that reasonable care for one’s own safety is
compatible with gazing at the stars while walking along a footpath.20 Gazing at the
stars may cause the human spirit to soar, but if ambulation continues, may cause the
human body to fall. The plaintiff in the present case was not gazing at the stars of
course; apart from anything else, she was indoors. However, the more probable
explanation for her having fallen is that for one reason or another she was not
watching where she was walking. In case a different view may be taken elsewhere,
however, I will make a precautionary assessment of damages.
Quantum
[48] The plaintiff was born on 16 August 1934 (p.8) and was 64 at the date of the
accident. She suffered a sub-capital fracture of the neck of the right femur:
Exhibit 5.21 That would have produced extreme pain. She was helped to a chair
and taken by ambulance to the Mater Hospital where she was x-rayed and admitted,
and on the following day underwent surgery. She was in hospital for seven days,
and then she had to use crutches for four months, after which she was able to walk
with a brace on her knee and with the aid of a walking stick. She had a long
standing problem in the right knee that had not been causing her any significant
difficulties prior to the accident: p.10, p.27. It was stirred up following this
accident, hence the brace on the right knee. Physiotherapy provided some
assistance, but the pain continued and in June 2000 she underwent a knee
replacement, which involved further surgery and further hospitalisation: p.25. That
has been successful although she walks with a more pronounced limp and has some
problems with balance (p.21), and has to use a walking stick. She is much less
mobile than she used to be, no longer plays tennis or engages in long walks,22 and
an inability to kneel interferes with her enjoyment of gardening.23 Prior to the
accident she was in good health: p.10. For a time she was unable to take part in
boating, a matter of some particular significance as she and her husband live on an
island in Moreton Bay.
[49] The plaintiff was seen for the purposes of a report by an orthopaedic surgeon, Dr
Gillett, on 23 November 2000: Exhibit 6. She told the doctor that she had no pain
and a good range of motion in the right leg, but there are problems with walking and
with balance. On examination the leg lengths were equal and alignment overall was
quite good, with a good range of motion, the only problem being a weakness of the
abductor muscles. Dr Gillett was of the opinion that the surgery had been
successful but that the weakness of the abductor muscles which was causing the
20 See also Burwood Council v Byrnes [2002] NSWCA 343 at [28]; Spencer (supra) at [32].
21 More details of the nature of the injury suffered by the plaintiff were given by Dr Martin at p.52.
22 Exhibit 7, para 18.
23 P.20. This is attributable to the knee replacement, although it is aggravated by problems with the
hip: p.20
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15
abnormal gait was a direct consequence of the fall and the treatment. He did not
expect full recovery and there would be ongoing problems with her gait. He
assessed a 50 percent impairment of lower limb function, which was the equivalent
of 20 percent loss of body function. He considered that within five to ten years she
would require further work on the hip to convert it into a total hip replacement. The
limp and instability in the leg were related to the operation on the hip: p.85. The x-
rays of the knee prior to the accident showed a gross pathology and he would have
expected problems which led to knee replacement in due course anyway, more
likely than not within two years of the fall.
[50] The plaintiff was seen by Dr Martin, an orthopaedic surgeon, on 19 September 2002
for the purposes of a report: Exhibit 9. Dr Martin described the injury and the
subsequent events, and the pre-existing problem with the right knee, in a way which
is unexceptionable except that in paragraph 5.2 he refers to the plaintiff having
regained a high level of mobility following her recovery from the knee replacement.
That is not consistent with the plaintiff’s evidence. Perhaps this was intended to be
a reference to the range of motion in the joints, otherwise it suggests some
misunderstanding of the plaintiff’s current symptoms. Again on examination she
was found to be unable to abduct the right leg. Dr Martin did not expect that the
plaintiff who was aged 68 years when he saw her would require further surgery. By
reference to the American Medical Association scales he thought there was an
impairment of the right leg of 37 percent, or the equivalent of whole person
impairment of 15 percent. Dr Martin was firmly of the opinion that the plaintiff
would not require a total hip replacement for the rest of her life: p.52. He said that
three and a half years from the accident there was no indication on the x-ray of any
problems, and that that was a good predictor for the future: p.53.
[51] The substantial difference between the two doctors is as to the prospect of further
surgery, specifically a full hip replacement.24 It is difficult to resolve; although Dr
Gillett gave a detailed explanation for his opinion based on clinical experience,
there is no reason to think that Dr Martin’s opinion is not also based on clinical
experience. Perhaps Dr Martin is more pessimistic about expectation of life. Dr
Martin did seem to place a great deal of emphasis on the situation disclosed in the x-
rays, and the absence of any sign of any problem developing at this stage. But Dr
Gillett said that that, although good so far as it went, that did not mean that
problems would not develop in the future. He said the hip would certainly need
replacement if the plaintiff lived long enough, and it was more likely than not to be
necessary within ten years from the date of the accident: p.81-83.
[52] I do not think that this is one of those situations where an assessment should be
made of the probabilities having regard to both expert opinions. The opinions are
really inconsistent, and I must resolve this conflict in the evidence. I do so by
preferring the opinion of Dr Gillett, on the basis that as explained in the evidence it
is more clearly based on clinical experience. For that reason I found his exposition
more persuasive. The plaintiff’s life expectancy is well over ten years, and I think
there is therefore a high probability of the plaintiff’s requiring further surgery for
the hip replacement at some time in the future.
24 The operation already performed was a partial hip replacement, giving the plaintiff an artificial ball
at the top of her femur: p.52. What was proposed was to replace the balance of the hip joint.
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16
[53] The plaintiff had a lot of pain at the time of the accident (p.16) and in connection
with the surgery and her recovery. She had a lengthy period of physiotherapy, some
18 months: p.22. Fortunately that has now abated, and the only continuing problem
with pain is if she is walking up a hill: p.22. The situation therefore is one where
the plaintiff has suffered a substantial loss of function in the right leg, but relatively
little pain, a contrast to those cases where there is a good deal of pain but little loss
of function. I have to take into account the pain and suffering associated with the
quite likely further operation, and with the acceleration of the pain and suffering
associated with the knee surgery. The functional problems are keenly felt by the
plaintiff who was quite physically active prior to the accident, and is now quite
limited in what she can do. Apart from matters referred to earlier, she has problems
with some house cleaning, particularly anything which requires her to get down to
the floor: p.26. In all the circumstances I assess damages for pain and suffering and
loss of amenities of life at $30,000,25 of which I apportion $12,000 to the past. That
will bear interest at two percent per annum for four and a half years.
[54] The plaintiff had retired some time before the accident (p.27), and there was no
claim for economic loss. With regard to the future surgery, a figure of $10,000 was
given by Dr Gillett: Exhibit 6. The matter is complicated because of some
uncertainty as to when this will be necessary, and some small possibility that it
might not be necessary, and by the question of whether there is any prospect of any
further surgery even further into the future. I suppose there is also some risk of
complications associated with the second surgery which could increase the cost and
other problems for the plaintiff. Some discounting has to be applied because the
cost is one to be incurred in the future. In all the circumstances I will allow $7,500
for future surgery. Apart from this, there is likely to be some period prior to the
surgery when the leg is more painful than it is at present, so some allowance should
be made for painkillers and medication in the future. However, the plaintiff is not
greatly troubled by pain at the present time (p.23), so the allowance for this should
be fairly modest and I will allow $1,000.
[55] Following the accident the plaintiff received a good deal of assistance from her
husband, occupying some 16.5 hours per week for the first six to seven weeks:
Exhibit 7. That dropped then to about one hour per day, and after a further nine
weeks to two hours per week. Following the knee operation there was again
substantial assistance provided for a period of six weeks, indeed on the basis of
Exhibit 7 greater assistance, which dropped to five hours per week for seven weeks
and then two hours per week which was continuing. I accept this but the matter is
complicated because it is likely that the plaintiff would have required the knee
replacement anyway at some point,26 so that the additional care associated with that
has been accelerated rather than anything else. Disregarding that additional care, on
the basis of Exhibit 7 there has been a total of approximately 600 hours, which at
the agreed rate of $15 per hour (p.5) is $9,000. The extra care associated with the
hip operation came to 123 hours which at the agreed rate of $15 per hour comes to
$1,845. I will allow $150 for the acceleration of this cost, so past gratuitous care
comes to $9,150 on which I will allow interest at four percent per annum for four
25 In making the assessment I have had regard to Braatz v George’s Coffee Shop (Plaint 57/96,
Toowoomba District Court, Robin DCJ, 15.10.98) and Smith v Ampol Petroleum Pty Ltd
(Plaint 133/97, Boyce DCJ, 19.12.97).
26 Probably by now anyway: Exhibit 6.
-- 16 of 17 --
17
and a half years, $1,647. For future gratuitous care I will allow the figure of
$10,000, bearing in mind that some significant deduction should be made for the
vicissitudes of life and for the likely diminution of the plaintiff’s ability to do more
strenuous things anyway as she became older.
[56] Other components of the damages claim are uncontroversial: they are hospital
expenses of $4,277, Health Insurance Commission refund of $89.65, and out-of-
pocket expenses in the form of travel costs, pharmaceuticals and physiotherapy
totalling $962.99. Interest on out-of-pocket expenses was agreed at the date of trial
at $182.96. That needs to be adjusted because of time passing since then, and I will
allow $216.67.
Summary
[57] I therefore assess damages as follows:
(a) pain and suffering and loss of amenities of life $30,000
(b) interest on $12,000 at two percent per annum for 4½ years 1,080
(c) past gratuitous care 9,150
(d) interest at four percent per annum for 4½ years 1,647
(e) future gratuitous care 10,000
(f) future medical treatment 7,500
(g) future painkillers and medication 1,000
(h) medical expenses (refunded) 4,367
(i) out-of-pocket expenses 963
(j) interest for 4½ years 217
Total $65,924
For the reasons given earlier however there will be judgment for the defendant.
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Official source: https://www.sclqld.org.au/caselaw/QDC/2004/019